Reasonable price, great availability and very friendly/knowledgeable staff. Took a bit longer than expected or hoped for, but it was worth it. They were very thorough and candid/honest with us, which was very refreshing considering the automotive world nowadays!

You guys continue to beat everyone else prices by far.Thank you gor not ripping off my 75 yr old mother recently. I appreciate an honest business and you are just that. Honest & trustworthy

Knowledgeable mechanic. Fast service. Full service shop. They do a lot more than just mufflers and brakes.

I pulled in at 4:19 pm on a Monday to get a quick oil change, I was pleased to see no customers there so I should get in and out quickly.I went in and told the guy what wanted and he said thats going to have to happen tomorrow, it takes an hour to hour and a half and we close in 40 minutes I told him thats fine Ill go somewhere else.Im not an idiot, it doesnt take that long to change oil

Been putting off a repair for a while due to the unavailability of parts for my vehicle. For a fair price they were able to give me exactly what I asked for in a reasonable amount of time same day.

Ive had multiple great experiences here. The control arms on my car were throwing off the alignment and the technician was able to diagnose it in under 5 minutes. I also needed my motor mounts replaced and he was able to do it amazingly and faster than quoted. Luis is the best tech Ive ever dealt with. Im always going to bring my cars back here.

Before the pandemic they gave good service.

I have been taking my vehicles to this Midas location for almost 2 years. Since the first time I walked in the shop I have been treated like a loyal customer. All the guys in the shop are very friendly and knowledgeable mechanics and the manager Victor goes above and beyond every time. From oil changes, to brakes to new tires this is the only shop in town I go to and trust with all my vehicles.

Great service these guys are awesome. I love the fact they are direct, and how they look out for there customers. Its been a long time since I have seen a shop where employees actually help the customer and not just think of how they can get over on you. Thanks again Victor.. #1

Went in today because my brakes felt a bit spongy, they told me the issue, I looked online to compare prices to fix this problem and midas price was more than fair. They stated the service would take about two hours, they got it done in an hour and a half. Its crazy how the car feels so much smoother just because the brakes got fixed. They also replaced my headlight bulb free. Beyond happy with the service I received!!

Quick brake repair! I called and got same day service on breaks and rotors! Thank you!

Great customer service! We are very pleased with the service, the prices and the front desk! They do a wonderful job! Thankful they are there!

Brian and his crew were very cordial and professional , an alignment was done on my vehicle, I drove it home, notice that it was veering to the right...took it back, they did a minor adjustment which took about 15 minutes. Thats all that was needed which stopped it from veering to the right....They were friendly through out and I would recommend them to all.

Very professional service. Reasonable prices for muffler repairs.

Manager provided excellent service. Wish I had made it in for their brake special but they gave me a fair price anyway. I saved 100 bucks!

Honest, friendly service. I will definitely be going back for all my future car service needs.

They did okay putting new tires but terrible service with my alignment and they dont warranty their work as they say. I had to take it to Auto Tech in Molalla and they did figure that Midas in Salem had put the tire rim in the wrong tire and thats why the alignment didnt work. I had to pay 45$ more asked plus what I had paid for the alignment. They finally said that they would not reimbursed me. Plus they had said the problem was the motor mounts and that it was going to be $ 600+ to get it align correctly. I still never trust them again.

Great service and friendly staff. Very quick and efficient. Wouldnt trust anyone else!

Great service worked with my schedule have 4 vehicles Wich I will be having them do service work.

I was kind of surprised when I heard grinding in the back break area of car it had recently been to ford dealer and was told I needed to service breaks and was given a quote of 500 dollars thats plenty for me to dish out so thought I would budget it into my scedule but it happened soon after that idea so I just pulled into this midas dealer to have them look they were very busy but checked them and gave me a quote in no time need breaks and had grinded to the router or something but they fixed it in about an hour for 150 less than ford and guarentee for life of the time for breaks Wow the gye was working in sink with evryone and was supper polite even with the hard to deal with people thanks Midas you won my buisness

They did a great job and got me in and out...3rd set of brakes they have done for me in a month...great job each time and much less cheaper then Les Shwab

Best place Ive ever been. I highly recommend doing business with them, they treat you like family help you with everything you need very low and fair prices Ive been quoted almost double at other shops around Salem Ive been doing business with them for over a year now and theyre great with everything I need

Quick efficient service; great price for oil change & tire rotation.

Caliper came off within a week of getting new rotors and brake pads installed. But customer service was great. They had a tow truck pick up my car and delivered the car back to my house after they fixed the problem. They also gave me a free oil change for the inconvenience.

I went for an oil change. The personal were professional and courteous. Fast service. They check the brakes and rotate the tires for free. Thanks....But. the coffee was cold.

Great service. Honest people

The service was on time and learned what I needed beyond the oil change. However,it would be nice to have the windshield washed and car vacuumed 😑

Easy to make appointments, staffed with competent employees, and fair price. To be able to trust our vehicles with someone else and not worry about errors, is a comforting experience.

First time user - tire rotate, oil change, and cabin air filter. On time, quick, and priced right. Will do it again.

Excellent service as usual Midas did a good job. Thank you guys. 😊👍

They took care of me and didnt try to make me buy a bunch of extra stuff I didnt need.

LIARS AND CHEATS!! DO NOT, I REPEAT, DO NOT GO HERE!!Midas offers an oil change, tire rotation, and complimentary multi-point inspection for $19.99They claimed to have found that my struts were bad, that there was an oil leak, that the transmission fluid needed immediate replacing, and that my steering wheel fluid was leaking, and to get all of that fixed they wanted to charge me $800.Took my car, a TEN YEAR OLD Corolla to Capitol Toyota, where I should have gone in the first place, and they found ABSOLUTELY NOTHING WRONG with my car.DO NOT TAKE YOUR PRECIOUS TIME AND MONEY TO THESE SWINDLERS.

They claim about changing owners and managers, but still the same style. I felt like they tried to milk every single penny they could get out of me. Mechanics need more training to diagnose a problem. They claim one problem, and it dominos into more money. If you want to use them, fine, but dont say you regret going there after reading this review. I recommend some other shop besides Midas. I had this same problem before, but I thought owners changed and it would be all right, but still the same style of milking. Good luck to those who go to this particular Midas!

Sweet guys and friendly service. Very impressed with these gentleman.Luis and Victor are amazing.

Great services,good prices, definitely Ill be back for my car future services.

The price and work is good. I dislike the location because it is difficult to get to. I wish they would move to a new location.

Friendly staff and great service.

Tire balance $25 per tire

Very knowledgeable and willing to help!

These guys are awesome! Went out of their way to have me back on the road in a hurry and they did it for a lot less than a previous quote.

Terrible service and they try to rip you off. Went in to have an exhaust leak looked at. They said I needed to replace everything front to back ($2,500). I took it to another shop and had the problem fixed for $45. Do your research, dont use Midas.Update: 3 years later and my exhaust is still great. Glad I didn’t listen to the scammers at Midas and replace a perfectly good exhaust system.

Do a good job. Friendly and knowledgeable

Midas is a good place but they should make the place much more bigger so that they can do more cars and hire more people. The owner is really cool too.

Took my old car to Midas quiet often, they were fair, honest, quick, very loyal the 4 or 5 times coming here.

On Saturday 4/14/12 the manager Alex Rodriguez (not that one, a different mexican) quoted my fiance and I $522, then $532 to replace the water pump and timing belt on her car. First he wanted us to make an appointment for Monday, then apparently decided he could use the $532 and said theyd have it done by the end of the day. Several hours later we got a phone call saying a tool they needed was broken and he would have to travel to Portland to get it, and I would be doing him a big favor if we could just let them finish it first thing Monday morning.Of course it wasnt done first thing Monday morning, and of course he didnt want to give us a discount for the inconvenience of waiting longer. He lied to my fiance and said I told him we didnt need the car until Monday anyways. So, we presented a $30 off coupon at payment, and magically, the quote raised from $532 to $562! He said he had already applied a $30 coupon at the time of the quote, but didnt say a word about it when printing the quote. We only had $502 to our names to pay and he made a big deal of telling me fiance that we got a great deal. Thats total B.S. We gave these guys a chance and they blew it. Beware of this Midas.

Rude as hell, first i dont need you to tell me what im doing wrong i need you to help me fix the problem im sorry that im not a mechanic so i dont know as much as you do, how about i just put you in front of a formation an tell you to lead a bunch of soldiers lets see if you can do that or give training on react to contact fire from different direction could you do that probably not because u havent trained in it so dont tell me what im doing wrong and not offer a solution that i can afford, customer service is key

Super fast and great people. They fixed two vehicles they kept me in the loop.

Helpful, knowledgeable and very friendly

The workers there are nice and did great work, but the boss there was rude to his employees and customers.

Costumer service needs work but the prices are fair. They took a little bit longer than expected but the job was completed.

Customer service is absolutely horrible. Took my truck there and was completely lied to about completion time. They werent busy and I called before I came back. Showed up after it was supposed to be done, truck was still in a bay so I paid and the front desk guy said ok we will bring it right out to you and left the office not to return. A half hour later after Im beyond upset Im still waiting they finally finish and bring it out to me. Needless to say I told them I felt about being lied too. Dont waste your time at this place. Unless in a pinch I know I wont anymore. The point of over-estimating your completion time on jobs is to prevent pissed off (now former) customers like this.

Do not use Midas! They will rip you off and not do quality work!Got my radiator replaced, and had to go back a week later because they didnt attach the houses correctly and started leaking coolant and overheating.Decided to give them another chance, and went back to get my looked at because it was running rough. They told me they fixed it, and the next day my car stalled out on the freeway. They looked at it again and lost and didnt replace a clip for the throttle, so my accelerator didnt work. They tried to charge me double for the price of the parts I needed, and $100 for about 10 minutes of labor.

Went in for an oil change, tire rotation and alignment. Left happy with the customer service and car service.

They always hook it up in a timely matter thank you midas!!!!

Went into Midas for a pre-buy inspection and Midas found so many issues. I was very surprised but thankful. Bottom line they saved me so much!!! I would recommend them to everyone!!!

Came here today for an alignment and they didnt end up giving me one instead they ended up messing with my brakes and my power Stering and tried charging me $1500 now my brakes make funny noise and jumps and my Stering wheel is harder to turn and squeks like what the hell did you guys do? Before I even took it to them my car worked perfect now its a mess a bad condition when pulling out of Midas dont come here SCAMMERS...

Been bringing the vehicles here for quite some time for routine maintenance because of the service provided. The guys here really respect their loyal customers.

Fair price, but customer service is horrible. I got mufflers installed on my car a week ago and they are rattling pretty bad. I went to ask if the could look at them, since they installed them and they want to put me off for a couple of days. I know they are busy and i understand scheduling, but how about a customer service gesture by taking a look at them since i drove across town. The guy at the counter didnt even seem to care. On 10/8/16 i spent $35 getting the brackets welded back on and having both mfflers rewelded, due to holes in their welds. I recommend not going there.

We went here to have our water pump fixed and have already had to take it back in for the water pump 3 times, 1 of the times it being a bad water pump that they put in when they fixed it, the rest of the times them just looking at it and saying nothing was wrong when apperntly there is/was cause we keep having to go back for them the fix there mistakes after they tell us that. Well after all the trips back there for the same reason we paid them alot to fixed, we are stuck in the road once again with something wrong with our water pump. It has all happened within a month of them fixing it....very disappointed in the service

Excellent Service! I recommend this shop to anyone!

Have used this shop for two vehicles and always was given good service and advice. I would send any of my friends and family to them.

I found a coupon for an oil change on Midas website. It was $19.99 for an oil change and tire rotation. Good deal right? When I called to make the appointment I asked if I needed to print out the coupon or would my smart phone work. He replied it was an in house deal and I didnt need to do anything. When he got my info he found me in his computer for I had been their once before. He asked if it was for my Acura and I concurred. We set an appointment for that day at 2. When I show up for my appointment the management informs me my $19.99 oil change will be $29.99 because of some strange reason that he gave saying that they have to put in 530 oil which is what is recommended my car use instead of 520 because they can be held liable if my engine fails. I had no idea what he was talking about since I have never heard of this before. I have gone to Jiffy Lube ect. and never had an upgrade charge before. Unlike my husbands Cadillac whos oil change is $100. I asked why I wasnt told over the phone about the change of price since they had taken the time to pull my records up and knew I was bringing in the Acura? He had no explanation and wouldnt honor the $19.99 deal. I really felt like the whole thing was a scam to try to get people in with one price and then once your there change the price on you.... I turned around and walked out. Shame on you Midas...

The owner Steve is fantastic and very knowledgeable.

Very helpful, great prices, friendly service

Quick, nice staff, they do good work

Quick, affordable servicr

Fair deals, but horrible customer service. Seems like they dont want you to come back honestly.

Always great service

25 deal for oil change and tire rotation why go anywhere else

Good placeHad some trouble with brakes they fixed at no chargeGreat Warranty thank you Midas

Great service

Unhappy and unsatisfied with customer service at this Salem location. Even with my guarantee I will never step foot in a midas AGAIN. Thanks for NOTHING.

Honest.

Only because my husband works there

They ripped me off I went in there and told him I had a bad Hub they changed my wheel bearings didnt do anything with my hub and told me it was my transmission what a rip off

Over priced, called over the phone for a quote on fixing exhaust piping and was told it would cost more then $1000.00 and that was on an older vehicle.

Fair priced

Not very informed

Suck

I called for an estimate of a muffler and they did not give it to me because they do not install customer parts. Very desepcionado.