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Salem Transmission Service Inc
1605 13th St SE, Salem, OR 97302, United States
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Salem Transmission Service Inc
Comments
Mo
Review №1

They always do a great job. They had found mistakes another shop had made and made the appropriate repairs but not without advising me first. I recommend them to everyone I tell .

bi
Review №2

I had Salem Transmission replace a transmission in my 2004 Power stroke several years ago. I drove it very little, and when I needed it full time, it failed. The warranty had expired which was through Ford. Rick found a way to get me in, discovered why it failed, and repaired it for an extremely fair price. I wont say any good things about Ford, and will switch brands, but I cannot say enough good things about Salem Transmission.

ke
Review №3

Thank you. Your service was informative. This will be where I go for now on

Ga
Review №4

They did a great job rebuilding my transmission for towing. And have been very patient with me coming back asking questions. Very friendly and knowledgeable.

Mi
Review №5

They could have charged meho much more than they did. Honestly good folks

Ta
Review №6

These guys are amazing! They did a great job on my car! Checked in everyday, talked over repairs before they did the work. And my car has never shifted this smooth! I highly recommend them.

JJ
Review №7

If you need a transmission repair or just a maintenance service, Salem Transmission is the place to go. Rick is a great guy, who runs and owns a great business. Rick and his team were professional, from start to finish. I went in for a quote, and happened to talk with Rick himself. He fully explained the service, and informed me of any possible issues that could arise. And better yet, he explained it in a way I could understand. He then quoted me a price and let me know when I could come in. I did my homework, and found that Salem Transmission was the best choice. When I scheduled my appointment I spoke with Dan, who was kind and informative on the phone. When I came in for the appointment at 8:30, the team was ready to go. I walked to Black Sheep Cafe (Another favorite of mine) and had breakfast. By the time I walked back, my service was complete. And by service, I mean Transmission and converter flush. Dropping the Transmission to change the filter. The whole nine yards. I cant say enough about how pleased I am with there service. So if you need Tansmission work, you know where to go.

Sh
Review №8

Great service, Great customer service, great price!!!

Lu
Review №9

Very knowledgeable and helpful. Highly recommend for transmission service.

Da
Review №10

High quality workmanship. Finally fixed my truck with a new transmission. Over 1yr later still running strong.

De
Review №11

Been rebuilding my own 4R100 and called Rick to see if they could throw my case in his cleaner. He said no problem! $25 bucks out the door.Great deal and I learned a lot speaking with Rick.Shop is clean, tidy and organized -- this is the sort of place Id want building my transmission!Thanks Rick and co. A class act with a clear attention to the details necessary for rebuilding a transmission!!

Yo
Review №12

Very informative, didnt feel like I was being ripped off

Sc
Review №13

Transmission fluid change for 2009 Honda CR-V. Labor $88, parts $29.10. Took 5 hours. Friendly staff.

Bo
Review №14

Took my 99 Durango in expecting major issues. Turned out to be a TV adjustment, and now shifts perfectly. Rick was very professional and hones . The staff was great. Wont take my cars anywhere else for transmission issues.

Al
Review №15

Very helpful, to me while I was rebuilding my valve body. Should have just took it to them to begin with.

Br
Review №16

Great people and service

Ca
Review №17

They were very professional. The facility is well maintained and clean. Its very obvious that theyre extremely knowledgeable and they went the extra mile to make sure my transmission was working the best that it should. The price was great and they were very fast. I appreciated that I only had to be without my car for 1 day. We will be return customers if ever needed and highly recommend them.

Du
Review №18

Very friendly, straight shooter. The Jeep dealership recommended an $1800 fix. Took it here and they fixed the *real* issue which took less time and money. I can warmly endorse this business.

Jo
Review №19

Get a WRITTEN QUOTE!!! I called Rick for a quote for a transmission oil change and filter on my motorhome with a Sprinter 3500 drivetrain. Rick gave me a quote for around $350 to $400...I agreed and brought it in.... Upon picking my vehicle up I was told that I owed $660.00!!!!! Nowhere near the quote... Rick said the transmission was pretty standard and they are familiar with it. So how did we get from around $400 to $660.00???? Lots of reasons but none that makes any sense to me. If they are familiar with the model and have done them before???? and why did I not get a call before the work started to tell me it was going to be quite a bit more money to service my transmission???I suggest you get a written quote from these guys...they up-charged me without any warning and blind sided me with the bill.

La
Review №20

Excellent

Li
Review №21

Honest, quality work done right!!

To
Review №22

For four years I suffered with a stiff, slipping, and stuttering clutch. Two other repair shops repaired the clutch and made matters worse. I explained the situation to Rick at the front desk of Salem Transmission. He proposed possible causes and solutions and sounded very knowledgeable and experienced. They fixed my clutch, repaired it completely, put an end to my multi-years of grief and today my clutch feels and works like it did when the truck was brand new 18 years ago. Best dollars spent on my vehicle. I cannot recommend highly enough Salem Transmission. I drove from Coos Bay to get this work done. Smartest thing Ive done in a long while.

Ji
Review №23

Rick is the nicest repair guy in Salem. Always treat you with tons of respect and always shoots you straight.

mm
Review №24

Fixed my trans 10 years ago, no problems ever

Ma
Review №25

I love these guys! Lots of shops will take the easy way out -- pull an expensive assembly out and replace it. Salem Transmission will dig to find the real cause of the problem and fix it rather than run up your bill for parts you dont need. Theyve saved me a bundle over the years.

Le
Review №26

Super nice guy sold me the gaskets I needed for a good price.

Ja
Review №27

Good service, knowledgeable,

Ac
Review №28

Great staff!! Found problem fast on my durango. I will ONLY use them in the future..

ja
Review №29

After Sams transmission screwed up my 4L60E rebuild I gave up and brought it to these guys.They are professional and very knowledgeable and got the trans running great .Realy great people to work with.Paul Albright

Su
Review №30

They were knowledgable people but it wasnt a friendly atmosphere and they were a little overpriced for the service quote. Ended up going elsewhere.

Pe
Review №31

The owner Rick is a straight up guy. Nothing but the truth and integrity from his business and your transmission done right

Ro
Review №32

Rick really helped me out a lot!!

Go
Review №33

Very professional

Information
2 Photos
33 Comments
4.7 Rating
  • Address:1605 13th St SE, Salem, OR 97302, United States
  • Site:http://www.salemtransmissionservice.com/
  • Phone:+1 503-364-4714
Categories
  • Transmission shop
  • Auto repair shop
Working hours
  • Monday:Closed
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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