Went for both car inspections- quick and painless!

He is an excellent mechanic. He is honest and dies not look to upcharge or upsell on anything like the many other places. He has corrected other mechanics mistakes that could have cost me an ton of money if misdiagnosed.

Such a great shop! The owner was amazing and fast which is great if your in a rush. A very nice interior. Perfect price, if your looking for 5 star service this is it. 10/10

Excellent service, the owner Ray is very attentive and very efficient.My whole family has their vehicles worked on here and we are more than satisfied , 5 stars!!!!!!

Fast and efficient! Helped in record time. Giving a two Thumbs Up! 👍👍

Pleasant and professional. Also very knowledgeable and accommodating. Will be back again.

Ray will get it done, cheaper and faster than the other guys. Hes always happy to show you what was wrong with your vehicle, so you know exactly whats going on.

Great shop. Very knowledgeable and capable owner.

Ray is the best in Salem! I’ve never seen him angry or threatening towards anyone! He has always been a fair honest business man. Others claims of being locked in and threatened aren’t correct! Thanks for all the great service ray!

I’m not sure what others experiences have been but I went in today for a routine inspection like I have for years with Ray but I mentioned I got work done somewhere else and he became enraged and belligerent. Refused to take my debit card, closed his doors on me and threatened to have my vehicle towed. After him insulting me continuously I had to call the police to mediate our transaction.Actually asking around other mechanics in the area have told me he does not do the labor on the majority of “his” work.I would be incredibly skeptical of quality of work being done at this facility.I will update this as my experience continues.

Very fast & reliable service

Incredible!

Walked in for a state inspection, walked out with a new sticker 5 minutes later. This place is fantastic!

My stepfather turned me on to these guys ovee a decade ago, i have always had a positive experience and a quick turnover, they always tell it straight. I work 700 miles away and come back to nh when i can for service and yearly inspection. Highly recommended.

I wouldnt go ANYWHERE ELSE. Ray is honest and doesgreat work!

Great mechanic and very trustworthy. He will tell you like it is. This is the only place I will be taking my vehicles from now on.

Amazing fast service all of the time. Tells you what you need, what you can live without and gets you on your way! A go-to for service for sure!

Very friendly, great service! Has been my mechanic for years.

I have brought 2 separate vehicles for multiple different reasons they kept the cost to what I could afford and was willing to work with me on payments and have always been honest with me on what they really need to have done I now live over an hour away and I still go to him

Great service and amazing guy !

Best place to have our vehicle repaired.

Ray is a great mechanic and a good friend of mine for many years. Up front with details, cost and service.

******UPDATE 5/13/2019Still getting great service !*********Update 6/20/2018I gave the Escape to my GFs daughter as a graduation present, I now drive a 2012 BWM 535i with 90K, I bring it to Giuffres and get great service at a much better rate than a dealership.*************************************************************************Update : 9/26/2017Just an FYI I still bring my car here and still get quick excellent service for a good price.**********************************************************************I drove my 2013 Ford Escape to a local *Tire and Auto place very close to Giuffres Services to plug a nail hole in a basically new tire. After locating and marking the nail myself and leaving it there for several hours I had to call back twice to finally get someone to say they couldnt plug the tire because there was another screw in the side wall and they offered to sell me a new tire they could get in a few hours. Frustrated I rolled over to Giuffres because I had to commute back to Maine that day. After explaining my dilemma he bumped me to the top of the list and repaired the nail puncture in the tread. When I asked him about the sidewall screw ( you dont drive on the sidewalls so I called BS on the other place already ) he smiled and said he flicked it out with his finger. I never trust the big chain service places and this was yet another reason not to . So instead of the $40-$400 it would have cost me I was back on the road with a repair that still holds even as tire is now ready to be replaced, all for about $10-$20 bucks. My boss needed some work done on his Acura and I suggested Giuffres and he was also very pleased with the service and value.

I didnt have a good experience. I needed to have my engine replaced. I was told no problem, that he had something already being worked on in the shop and was waiting for parts and then could get it in to be done. The waiting for parts turned into 2 weeks. I had a lead on an engine from some place, but he recommended that i use a place he goes through because they offer a warranty. I decided to use said place even though the engine was going to cost 3x the one i had a lead on. Then mysteriously there was a problem with the price of the engine from that place and i was misquoted but was told they would still honor it. I had a big miscommunication with the delay and was told it was the delivery of my engine that was holding things up, When i called the engine place i was told that they were told not to deliver until a certain date and that it wasnt them who was holding it up. When i questioned the miscommunication i was told to pick up my truck and that it wasnt worth the hassle. I then assured him that i just wanted to know what the truth was. He was very condescending to me telling me that he did me a favor getting the specs on the engine which i already had because i called myself. He treated me like i didnt know what i was talking about. When my engine was delivered the price thing came up again and was told that i couldnt get the full warranty on it for the price i was quoted and that they would replace the engine but couldnt cover the labor that was supposed to be included. When all was said and done i was able to put about 1000 miles on it when the transmission pump was destroyed from what i was told was improper engine installation. He denies any relation of the pump to his work and blames it on previous transmission work i had done. I paid $1500 for the engine from the place he reccomended with only warranty of the engine itself, no labor, and another $900 or so for labor. I now brought the truck back in because of a ticking noise that i suspected was from the engine, and was told it was the flywheel. He told me it was broken from stress and having the pump fixed. I did ask how much that should cost but unless it was covered, i would be taking my business elsewhere. Update: while i dont mind him being mad about my review, he had the nerve to post my invoice with my address on it on his facebook page for the shop. I guess privacy is not at the top of his priority list, I had facebook remove it since asking him to do it went nowhere. Big surprise. EDITED TO ADD: The further repairs I inquired about was to repair the flywheel that broke as a direct result of the engine job that was done, which also led to the further work i had to have done on the transmission at a later date in time. I was told that they would not repair the flywheel even though it was their fault. I had to go elswhere to get the job done right.

I get my car inspected here and once I needed the car checked for a small problem. They always take my car right in and wait time is minimal.

Professional