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Family Dollar
4500 Mack Rd, Sacramento, CA 95823, United States
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Family Dollar
Comments
Ch
Review β„–1

Great customer service. They had alot of good low cost products! Will definitely go back😍

La
Review β„–2

Family Dollar had the best employee they are fast and quick to help you the store is always clean πŸ˜‰

Sc
Review β„–3

Pretty fair deal. Nicely stocked friendly service.

My
Review β„–4

Since the upgrade of the store, easier to find items needed.Great service from cashiers and emoyees on the floor when assistance is needed looking for items. Fast and friendly service everytime I shopped.

Ni
Review β„–5

I do like this store so I can spend my money πŸ’°

Lu
Review β„–6

Im looking for some Oil Soap for my Floors they didnt have any

Ca
Review β„–7

This place is okay for discounted things but soda is very expensive laundry soap is cheap get what I mean.

Li
Review β„–8

Very nice & clean. Employees their so nice & helpful. 1 of my Favorite Store

Sa
Review β„–9

Let me just say for a time when our regions ICU capacity is at a record low, the lovely employees here at family dollar dont seem to care about wearing a mask that actually covers either their mouth of their nose. There were also quite a few mask-less customers wandering freely within the premises because you should not be allowed to shop without fearing for your health and safety within this country. Absolutely disappointed and disgusted!

Da
Review β„–10

Its nice 😊

Ja
Review β„–11

Nice people at the register and they have some good deals on tEssential family needs.

pr
Review β„–12

0 stars! Made me choose 1

As
Review β„–13

Fav placed to go by house and cheap

Gw
Review β„–14

I appreciate my Family Dollar it is always clean and organized outside needs more attention though coming through the door a bit dirty but the customer service is always top notch!

Cy
Review β„–15

I used to avoid Family Dollar like Im trying to avoid the Corona Virus. Its been a couple of years since I ventured into the dungeon of doom to shop.That place used to be the 3Ds.DARK DIRTY DEPRESSING and bonus D... DANGEROUS🀣The isles were filled with boxes of merchandise haphazardly placed so it would be almost impossible to push a cart or walk. It was like a real life version of PacMan but the ghosts werecrackheads.The prices are higher than the 99 cent store. I dont expect the items to be a dollar but the same 99 cent glass jar was 1.50 at Family Dollar.Why ?They sell household items but if there is a Walmart closer Id go there instead.Family Dollars merchandise isnt worth the price even though its cheap.Today I was pleasantly surprised.The store was bright,clean and the employees were polite and helpful.I had a great experience.I gave them a 3, because some of the brands they sell are weird. But if you need a hammer,some fake Lil Debbie cakes or a blender, Family Dollar is the place.

Do
Review β„–16

Great customer service in-and-out

He
Review β„–17

After a long search, finally found.

Al
Review β„–18

Very clean and well tended to location, with very helpful and friendly staff, even when they are clearly stressed. Staff werent wearing masks, which was a little eek, but otherwise 10/10 will shop again.

Ms
Review β„–19

Great price on Toys

Ad
Review β„–20

Employees are friendly and helpful. Great deals. Only negative thing to say is that it is not disabled person friendly.

Do
Review β„–21

I like family Dollar because you never know what deals youre going to find there

di
Review β„–22

I always find what I need here at a great price

Ge
Review β„–23

This place is so unorganized and disgusting. There are boxes of freight on the floor making it impossible to walk around or push a cart around. The employees are rude and unprofessional. While using my ATM card at checkout the cashier charged an additional $ 25 on my card. When I brought it to their attention they denied it happened. I had to file a dispute with my bank instead of them voiding the transaction which would have cleared everything up. They need new management fast!

St
Review β„–24

Courteous customer service and opportune deals.

As
Review β„–25

I shop here every day but today will be my last!I walked in and went straight to the register to buy a charger and a car mount. Paid and proceeded to walk out. I guess I beeped and was told to hold on. The items I bought had sensors on them, the doorman instantly grabbed my hand and the items and attempted to take them! I asked what he was doing and he said there are sensors on the item! Well duh .. he took them out my hand and stood at the door to make sure I didn’t steal anything! So I snatched the items back and walked out, so angry because I aloud them to treat me this way. My girl then told them they were disrespectful and the way he handled the situation wasn’t cool! To make matters worse the so called manager on duty walked to my car and said this is new company policy because of recent thefts and if you don’t like it, don’t come back!Okay that’s fine! I won’t!

Bo
Review β„–26

The jump out boys stay active over here for some strange reason

Ci
Review β„–27

I always quickly find what I need there

Br
Review β„–28

Has good deals but not the best shopping experience. I found lots of good deals on household and storage. The merchandise is a bit scattered and sometimes hard to find the price. Checkout took longer than it should have. There were a couple of clerks casually chatting and waiting for another clerk for me to checkout. Also I was charged the 10 cents bagging fee even though I didnt use any bags. No biggie but worth noting.

Ze
Review β„–29

This store needs sooooo much improvement. This stores aisles always have boxes of stock needing to be shelved. They really need to hire more workers that can focus on organizing and stocking there shelves. And cashiers handle the customers purchases.

Ja
Review β„–30

They have a little bit of everything in there I like it in and out

Ca
Review β„–31

Family dollar is a nice store for deals

Ch
Review β„–32

I really like this store. They have good household items, and I can always seem to find a good pair of leggings that I like here. The store clerks are always friendly and they speak to you when you come in and as they check you out at the register which is think is important.

Pa
Review β„–33

Kind of dirty. Like if Kmart and Dollar Tree had an ugly baby that liked to play in the mud. Decent prices on the products they carry, which are quite few, and generally of low quality. I do feel sorry for the staff. They have all the enthusiasm of a prisoner bound for solitary, but its hard to blame them when they work in such a poorly lit, poorly organized collection of products that appear to have been salvaged from the scrapyard.

Br
Review β„–34

Its a decent location. Some prices are better here than the dollar tree. They have alot to choose from. From clothes to food to furniture to pets.

rm
Review β„–35

Well you know Family Dollar is a dollar store but it doesnt have to look like it. Staff was nice even though there was no one on the floor. It was dirty, there is stuff all over the floor Im talking trash , stock was not kept organized it was look like was just all thrown up on the stove it was not a good thing I wont go back there

Ca
Review β„–36

Great deals but not really organized. Found some things for the pool. There was a long line at the register but no one wanted to open another. Ill make sure I have more time if I return.

Ro
Review β„–37

Me and my wife went there today loss 20$ in the store one the workers told to talk to a lady that was working next to her and told me to ask her to go look at. The cameras she she cant let me go back there but I didnt ask her to go back there I ask her to look for me she switch my words and said I ask to go back there but I didnt I know customer cant go in the back so that y I ask to but she was being very rude to and racist to me.

Le
Review β„–38

The store is under new management and is really starting to look up. The store is neat and they have started cleaning the outside. Nice job and thanks for the improvements.

Sh
Review β„–39

They have a lot of things. It just seemed a little crowded.

Te
Review β„–40

My first time shopping at Family dollar and will be my last the cashier was soooo rude and unprofessional I walked out feeling some type of way. Obviously customer service is not important if the staff can mistreat and talk to customers side ways. Its worth paying extra in a place that makes you feel good shopping in their establishment. Hint hint (Walgreens)

Ja
Review β„–41

I love this place I wish I could get more coupons on the sale days and it would really be a bargain lol but no seriously its reasonable and they have very helpful​people working there and friendly.

Ja
Review β„–42

They are helpful and have a pretty good selection of just about what you want. No long lines, very convenient.

Wi
Review β„–43

Extremely rude employee. You just lost a customer.

Me
Review β„–44

Its a good place for seasonal items. Inventory changes a lot so u cant count on them to always have what you are looking for

N
Review β„–45

This was the worst Family Dollar have ever been to because we have to give out bags for free they dont have them to give it all

Co
Review β„–46

Thanks for your. I found everything I needed to get.

Fe
Review β„–47

Its Very Convenient And They Has A Little Bit Of Everything, And The Management And Staff Are Outstanding Yes

Br
Review β„–48

Family Dollar store has great products, including their own name brands, Awesome!!

Iv
Review β„–49

The cashier, Tymothie, was very rude. First he stood with his back to the register while I stood there waiting, when I finally said excuse me he rudely replied, hold on Im bleeding so Im like oh ok, then he continued yeah, I dont wanna touch yall dirty ass money with cuts on my fingers....So then he rings me up and shorts me $10. I told him that I gave him a 20 and not a 10 and he just held up the last $10 bill in his drawer with a blank stare. I had to get them to run the cameras in order to get my correct change. The cashier, TYMOTHIE never apologized.

Gr
Review β„–50

Me and my sister went in and bought candy and we were very nice, and then we had went outside since after we were taking a lyft and then a lady repeatedly stared us down and rolled her eyes the whole time and made fun of me and my sister

Ca
Review β„–51

Fair prices and good customer services.

Ti
Review β„–52

Some good savings and some not. Not the neatest of stores and they need more cashiers but not too bad either

Jo
Review β„–53

This place is sucks employees are rude and have no manners, they cannot attend to your complain right away even though its their fault and they show you attitude. I will never ever recommend this store to all my friends and relatives.

Jo
Review β„–54

Well the store itself is not that bad. But I do not think their operation is much to be desired, if one is coming to your neighborhood, protest it. They just built this one just 1 block from my home. It is already and eyesore. Trash all over the front of the store, the landscaping is already overgrown with weeds, they are letting the grass just die, it is brown, this place is a eyesore.

Sh
Review β„–55

Nice place for shopping

Gl
Review β„–56

On 01/10/17 I called the store due to a closed sign in the window at 1:40 pm. The store manager Armando answered the phone and I then asked how long will the store be closed. He informed me that he doesnt know and it could be until tomorrow. I then informed him that the store being closed is a real inconvenience for the regular customers who shop there. He didnt reassure me as a customer that the problem is being resolved instead he hung the phone up in my face. As a customer I feel, that he didnt seem concerned about my comment nor do I feel he satisfied me as a customer. Being that he is the store manager I feel he demonstrated poor customer service and Iam reconsidering doing business with your company in the near future. I understand that we all have rough days but the professionalism that he just demonstrated for your company was unacceptable I hope that you address this concern accordingly.Sincerely,Gloria Robertson

Jo
Review β„–57

Bad experience with the cashier. She lied to me that I cannot use the manufacturer’s coupons

Le
Review β„–58

Rude. Wanted to buy speaker and she couldnt scan it. Very dirty & crowded.

Al
Review β„–59

Great services

Na
Review β„–60

This is serious, i wish the destrict menager or the store owner will read this. This store mananger is so freaking rude, i couldnt believe this. I give you below zero for the service for the store manager, she like out of temper from somewhere and blow it to costumer. You just cant get let people who using thier personal issue to handle with comtomer. This lack is leading your store lossing the costumer . I swear wont never ever went to this store again.

Gi
Review β„–61

Unorganized and no room to maneuver...junky and lots of clutter.

Br
Review β„–62

The store was clean and the employees helpful.

Co
Review β„–63

Big selection at good prices...convenient

Ka
Review β„–64

Good prices, easy in and out, but the isles are sloppy..

Ko
Review β„–65

It not a dollar store LOL. Lots of people first go in thinking it a dollar store but it not. It s store where the prices is set at the dollar amount. For example $2.00 not $1.99. Store kind off messy and sometimes staff are rude our unhelpful.

Ru
Review β„–66

The store used to be a nice store with the previous manager but it has become a messy store there is always piles of boxes blocking the hallways in general is a mess.

Le
Review β„–67

Really dirty and cluttered. Clerk was busy on her phone and could not help the 25 people in line.

La
Review β„–68

New more experienced services ~

Ro
Review β„–69

Cool Items at Reasonable Prices

Lo
Review β„–70

It remains to be cluttered, but it is being worked out. Too many boxes in the isles .

Mo
Review β„–71

Horrible scam. Nothing is a dollar. All p ackaging are smaller than norm. And more expensive.

Va
Review β„–72

Junkie. Not enough staff. Need to hire more

An
Review β„–73

People like to steal out of this one I get to see a show every time I shop there

To
Review β„–74

This place always has long lines, faulty cash registers and more! Not to take away from the staff, they are some of the friendliest people, no matters whats going on. The crew would be 5 🀩 stars if I could!

Sh
Review β„–75

Lake many stuff

An
Review β„–76

Somethings are kind of expensive ,for certain poor people who cant afford to.thanks for sharing.

Mo
Review β„–77

Super dirt and product everywhere but on shelf.

Ab
Review β„–78

Great place to shop

Ga
Review β„–79

Place was filthy inside and parking lot

Ca
Review β„–80

I love family

Ja
Review β„–81

This store is always dirty and it is so hard to get around. There needs to be an manager on duty or something. Other then that the product are a bargain

Ma
Review β„–82

Always good bargains

Ca
Review β„–83

Great place to shop

De
Review β„–84

Every time I go in that store its understaffed and stock is always sitting in the aisles...

An
Review β„–85

Great place to shop

le
Review β„–86

Everything you need at a low price

Ar
Review β„–87

Good prices on stuff

De
Review β„–88

Dirty floors and boxes everywhere in the aisles

Bu
Review β„–89

I dont like is too busy and dangerous

NO
Review β„–90

GREAT PRICES, THEY NEVER HAVE ENOUGH BASKETS, ALWAYS CLUTTERED, ITS AN IRRITATING & OVER WHELMING EXPERIENCE

Ce
Review β„–91

You have to see it to believe what goes on at this store.

Al
Review β„–92

Really bad service bad employees and they are not organize

Al
Review β„–93

When they first opened up I though it was going to be a Dollar Store but I was unfortunately wrong.

Ky
Review β„–94

Nice real close

Be
Review β„–95

Wish there were more in Sacramento!

Ev
Review β„–96

Crazy, store

Qu
Review β„–97

Service is slow

LE
Review β„–98

ISLES NEEDED CLEANING...

Ki
Review β„–99

Ok, but watch the food

Ma
Review β„–100

Close fast

Information
14 Photos
100 Comments
3.4 Rating
  • Address:4500 Mack Rd, Sacramento, CA 95823, United States
  • Site:https://www.familydollar.com/locations/ca/sacramento/30890/
  • Phone:+1 916-894-5503
Categories
  • Dollar store
  • Clothing store
  • Discount store
  • Discount supermarket
  • School supply store
  • Tobacco shop
  • Toy store
Working hours
  • Monday:7AM–10PM
  • Tuesday:7AM–10PM
  • Wednesday:7AM–10PM
  • Thursday:7AM–10PM
  • Friday:7AM–10PM
  • Saturday:7AM–10PM
  • Sunday:7AM–10PM
Service options
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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