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Overstock Outlet US Roseville - Mattress Express Roseville CA Mattress and Furniture Roseville CA, Best Mattress Express Stores
1000 Melody Ln #109, Roseville, CA 95678, United States
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Overstock Outlet US Roseville - Mattress Express Roseville CA Mattress and Furniture Roseville CA, Best Mattress Express Stores
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Sa
Review №1

Buyer Beware! DOUBLE CHECK what is in your box before you take it home. We bought a table and a four chair set. The table wasnt the one we picked out AT ALL and neither were the chairs. We live an hour away so it wouldnt be an easy trip down to replace the items. The items come boxed up so you cant see it in the store.We picked a clear glass table with black chairs and were sent home with an all black table and grey chairs.I expected the pushy sales tactics from this store. So I wasnt really bothered by that - but our experience wasnt great.Before we purchased our items we were told they were in stock. After the purchase of the items the seller couldnt find them in the store and said it would take 15 minutes for another sales associate to come down to the store to locate the table and chairs.One hour later and we were still sitting there waiting for the other sales associate to come to the store.When the sales associate finally arrived to the store they had with them our items from their warehouse. They told us they grabbed us better quality chairs than the ones we picked out. That should have been my clue to check what we were purchasing.However, and now we are stuck with items we never wanted in the first place... and to top it all off the items are DAMAGED. The chair seats of small tears in the leather and the metal has dents and paint damage.Not a great experience. I understand you get what you pay for but in this instance we didnt even get that

ni
Review №2

We had a decent experience with this store, but beware, Do Not Buy the Guardian Protection Plan for your furniture, we had a few different accidents happening to the sofa, and every time they came up with another excuse saying the insurance won’t cover this or that. Really, just a waste of money, time and my nerves…

Yo
Review №3

I love this place due to very reasonable pricing for high end furniture and mattresses.They got latest collections and offer free shipping within city above $999 purchase...wow

Ze
Review №4

I went looking for the perfect size sectional for my living and found it right when I walked in the door... after going to 7 different stores. The ladys that help me was very personable. I GOT an amazing deal.... Saved over $700 on my couch, the ladys gave me their black Friday price a week before the deal... It worked out SO PERFECTLY... When in need of furniture I will definitely go back here

Ир
Review №5

I do not recommend this store. A month ago we purchase of a sectional sofa and still have not received it. although the item should arrive in 2 weeks. The staff is irresponsible, do not answer my calls and messages.

Wi
Review №6

Great store with friendly people and great selection of furniture and bed sets...great financing available...I recommend...Thank you.

Ro
Review №7

Very friendly manager, Natalie, and super helpful. I got a gorgeous sitting bench and will keep her in mind for the future.

Ch
Review №8

Mailee was my salesperson. She was fantastic!

Li
Review №9

Nice staff! They work very hard to get you a deal! Found a great leather couch

No
Review №10

5 Stars for this place. It was time to upgrade from our Swedish queen size bed which was wobbly and noisy. We wanted to upgrade to a king. We checked this place out and they had a king bed frame that the wife really loved. The frame was rustic wood and really heavy duty. They had me try several mattresses and we finally bought the frame and a mattress, arranged for delivery. Delivery went smooth, but we were missing a center support on the frame. They brought a support and proceeded to assemble my frame for me. It was beautiful when it was completed and I overslept for the 1st time in years. We got a good deal and excellent service.

Br
Review №11

I recently purchased a new bedroom set from Elena at Overstock Outlet in Roseville. I came in looking for a new mattress very close to closing time, Elena was very patient and accomodating, not a pushy salesperson trying to direct me to what she wanted me to buy. After bouncing around on many of their beds, even after closing time, I made a decision to come back the next day and choose the best one for me, along with a complete bedroom set. Elena was also able to accommodate a special request on my order. Their prices are very reasonable, Ill be returning to order more furniture from them. I definitely recommend them, they have a great selection of high quality beds and many catalogs to order additional pieces if you dont find what youre looking for on their showroom floor. 5 star service client service!

Mi
Review №12

Cool store love their selection of couches and bedroom sets. Look no further but Overstock Outlet US, prices are super reasonable, great customer service, Natalia is very knowledgeable and helpful. Highly recommend. They have 2 locations in Sacramento and Roseville, thank you guys.

Vi
Review №13

If you are looking for furniture or matresses I strongly recommend to stop by and take a look at the amazing selection and affordable prices they have. Just bought a matress and could not be happier! Awesome staff and unbeatable prices!!!

Sa
Review №14

Initially I was impressed with their ability to find the furniture I was looking for. I went into the store on Del Paso Blvd with a friend on 3/15/2020 and was able to select a queen bed frame, dinette set, and nightstand. None of the items were in the store, but I was told they could order anything in their catalogues and they would arrive within a week. I noticed the prices were high, but with delivery and assembly and a quick turn around I figured it was worth the investment. In total I paid $1675.00 for the furniture items and the delivery/assembly.With the purchase date being 3/15/2020 the original delivery date was scheduled for 3/20/2020. I had cleared my afternoon and called the day before to make sure the delivery was still happening. I was assured everything was going as scheduled for the delivery and to expect them sometime between 3pm and 6pm. Come delivery day I wait, and no one arrives by 4pm so I call in. I am told the delivery is still happening and they should be there soon. I get a call back about 20 minutes later and am informed that my items never arrived from whoever the store ordered them from. Understandably I was upset and I was informed that due to the slowdown of businesses in every sector there was a delay in deliveries. I pointed out to the manager that they could have communicated that rather than having me wait and initiate communication. I was told the delivery would have to wait until the following week, on 3/27/2019.Come delivery day #2 I call in and I am informed that once again the items I ordered were not delivered and at this point I inquire about a refund. I am informed that there are no refunds, and any returned items have a 33% restocking fee. I remind them that this is the second delivery attempt and I still did not have my items, and was discouraged by their lack of communication, having spent another few hours waiting for a delivery that did not happen. I was told they had been in touch with their supplier and would go and pick up my items directly to speed up the process. A third delivery date was scheduled for 4/1/2020.On 4/1/2020 I was expecting delivery between 3pm and 6pm and I waited the entire afternoon, only to receive a call at 9:30pm from someone who identified themselves as the delivery manager, stating he had been called in to help with the deliveries. I informed him of the time and said that it was far to late in the day for a delivery because I had to work a night shift at 10pm. He said he understood and the following day they would follow up with me.Today is 4/2/2020 and I was informed the delivery would take place around 4pm. At 530pm they arrived, and I finally received part of my order. They were able to assemble the queen bed frame and I am very satisfied with it. They also did a great job assembling the dinette set. However, the nightstand I paid $275 for arrived broken. The nightstand had mirrors lining the drawer and sides and there were cracks all over the front of it, so I refused delivery and contacted the store manager. The manager asked to be texted a picture of the nightstand and I informed his delivery guys. I also let him know that they had told me they could deliver another one the following day, and the manager told me that they would have to order another one and delivery the following day was not possible.Given my experience with them so far and the issues with delivery I am no longer interested in doing business with them and essentially stated that I would gladly pay the %33 restocking fee for the nightstand (approximately $75) to never have to deal with them again. The manager started lecturing me on how I was lucky they did the delivery and assembly for such a low price and that I was actually getting a deal and at this point I lost it and started punctuating my sentences with F bombs. I looked into contacting the Department of Consumer Affairs, and If I do not hear from this guy tomorrow I will lodge a complaint, as they are at this point in breach of contract and have not provided the merchandise or services that I paid for in full.

Da
Review №15

I would highly recommend the store! I am in love with this new sofa & bed 🥰! Bed is Gorgeous and the sofa has supple, genuine, top quality leather from Germany! I am definitely in the market for new mattresses and I know where to go bc they have a variety of styles and grade. Go visit their stores... thousands of style available for ordering at the best prices!

Ve
Review №16

Was looking for the mattress and a bedroom set and got it at furniture store Overstock Outlet US. Beautyrest black is the most comfortable mattress I have ever had in my life. Bedroom set is made of solid wood and at a fraction of the price . Great customer service not pushy sales people. Just helped me through out the whole shopping experience.Highly recommend.

Al
Review №17

This place has excellent customer service at very reasonable prices. We bought a mattress from here at a great price. I highly recommend this place to all my friends and family as well as everyone else.

Va
Review №18

This Place is Awesome, Good folks, good prices, and very prompt and efficient delivery.I bought a memory foam mattress with foundation. Its A grade quality. Shopping local and buying , what can be better than that? Love it ! Thank you guys.

Sa
Review №19

My wife and i went to do some window shopping. Sales associate greeted and offered to help us. Lena was extremely personable and never pressured us in any way. Thanks her we ended up buying a nice bedroom set. Cant be happier with our purchase.Highly recommend Overstock Outlet US.

Ja
Review №20

The staff was freindly and our Family got a really good deal on a leather couch, and bed set. Thanks for all of your help. Delivery was awesome, you guys really work hard. Once again thank you for all you have done to help make our house a comfortable home.

Jo
Review №21

This is definitely the place to go if you want to buy furniture. My wife and I were interested in Ashley Furniture bedroom pieces and we found some online at this place. when we first got there, we where worried because they are small and they had a lot of clearance stuff but Natalia helped us and she was so nice and tried so hard to find exactly what we needed. It turned out we had to order it out of the catalog but it came just like she promised and they were fantastic when they came out and set it up perfectly. We will definitely be back. Thank you Natalia you treated us great and have a fabulous store. We will be back.JRD

mi
Review №22

Cool store love their selection of couches and bedroom sets. Look no further but Overstock Outlet US, prices are super reasonable, great customer service, Natalia is very knowledgeable and helpful. Highly recommend.

Na
Review №23

I bought all my furniture from here, easy finance option, super happy about my upholstered bedroom set, matching sofa set and dining. Lena made my shopping stress free , and very easy. Thanks,Highly recommended

Co
Review №24

I responded to a post on OfferUp from Nata but when I arrived at the store she refused to honor that price then she tried to sell me something of lesser quality. Be careful when dealing with this individual, she is not very honest or trustworthy. I would give 0 stars if I could

Ur
Review №25

I got my couch there, they were a great help and even worked a deal with me. They were supper friendly and even delivered our couch on a Sunday. I have told many of my friends who have been looking for stuff to go there first, I know that`s the first place I`ll start looking. They also were the cheapest and willing to beat any deal I had been offered on similar stuff.

Sh
Review №26

Just purchased a beautiful leather loveseat from Overstock Outlet.Elena was the young lady who helped us. She was very helpful.The store has a good selection of furniture, and if they dont have it on the floor, they can order for you.For friendly and helpful customer service, I highly recommend you check out this store.

Yu
Review №27

Got referred from my friend about this place. I bought bedroom set from here and a super comfortable mattress Beautyrest Black. Guys this is luxury mattress retails for $4400 at mattress firm. Got it here for a fraction of the price. Wife is super happy. Highly recommend this place.

Ho
Review №28

Just bought one bedroom condo and furnished it with Overstock Outlet US. Happy with their deals on the sofa dining. Thank you Elena you are such knowledgeable. Recommend for everyone.

La
Review №29

One Of the best furniture stores I have been to. Nice people work there. Recommend for family and friends

Kr
Review №30

Great service by Natalia and her team! They are caring, hardworking, professional and the purchase was a good deal. I highly recommend this company for a mattress or frame. Thank you Natalia and Overstock Outlet!

Ch
Review №31

Just went in to browse a little and get some ideas. Selection is good, and they seem to price things yo sell. The service was great. Alayna was super and very helpful.

Gu
Review №32

It was great shopping experience at this place. Natalia was great help and very knowlegable without pushing sales i got such a high end mattress. Thanks guys.

El
Review №33

OMG! This place is so great. I drive by in Roseville and saw Overstock Outlet and decided to walk in and check the place. I was in need of a bedroom set. They had a special price on a few models. I got my white one! You won’t believe I got the delivery after 2 days. Seriously!! 2 days till I got my furniture in my bedroom! That was like a miracle guys. Very satisfied with with great 👍 price and quality of the product! Highly recommend this place.

JD
Review №34

What a store . Easy finance option . I paid my bedroom and mattress purchase interest free. Thanks Elena and Natalia.Highly recommend.

Co
Review №35

Great store with unbeatable prices! They have all the mattress and furniture you could ever want. Highly recommended

Ja
Review №36

This place is amazing!! They gave me a great deal.... after looking at 4 other furniture stores, 5th one was a charm 😊 definitely recommending to family and friends !!

Vi
Review №37

Got my sectional here and got it delivered so fast. Very happy thanks Elena you are so knowledgeable. Highly recommended.

Ir
Review №38

Love this store! I participated in giveaway and won a pillow $100 worth! I like good choice and affordable price, I always recommend this store to all my friends 😀

d
Review №39

This place got me mattress at amazingly low price. We are coming back!! Great service too!

Ma
Review №40

Hey All, check this place out! Its a amazing place for new modern updates🤣 dont miss it!! By the way great costumer service here, I love it=)

Re
Review №41

I found this mattress store on Facebook and my wife send me to buy a particular mattress. Luckily they have the one I was looking for. Got if for great price. Delivery was prompt. Great customer service. Jay became my friend. Highly recommend this store !!!

Ma
Review №42

Great customer service real cheap prices for great quality name brand mattress. Great timely delivery and customer service is amazing i will be back for all my home furniture needs thank you guys

Jo
Review №43

Overstock Outlet US Roseville is an absolute Roseville, CA treasure! If you are looking for beautiful furniture this is a great place with wonderful people to help you. Everything I purchased was delivered as promised, right on time. Now my apartment looks amazing! Thanks Overstock Outlet US Roseville!

St
Review №44

Great service and very friendly people were going to go out of your way to help us to get what we were looking for thank you so much will be coming back again

Je
Review №45

Amazing price, very nice & accomodating staff. Well definitely come back and refer this place to our friends

Ch
Review №46

Bought my whole bedroom set and amazing Stearns and Foster mattress night stand dresser at Overstock Outlet US. Love the prompt customer service and the complete understanding about the mattress I chosed. Got it financed and paid only $39 . Love this place coming back for TV stand.

Ra
Review №47

This is the third room we have furnished from Overstock Outlet US Roseville. Your sales people are great to work with. We wouldnt buy from anywhere else! We were influenced to buy because of your reputation for quality furniture and outstanding customer service.

Ch
Review №48

I bought dinning set solid wood with 6 chairs and cane be any happier, customer service is excellent. Prices are below the market . Very happy . One stop shop overstock outlet us.

An
Review №49

Coming to this store is like going to Disneyland, this is the store in Roseville where magic happens! The customer service is comparable to an elite 5 star restaurant. If you are planning to shop for furniture and get treated like royalty, then you should come to Overstock Outlet.

Ka
Review №50

Excellent customer service! We got exactly what we were looking for at an affordable price! So happy!

Al
Review №51

Amazing service. friendly environment. Highly recommend!!!

An
Review №52

Great quality. Very nice people!

ja
Review №53

Good place to shop prices are better than some. Sales will help you find what you are looking for.

Li
Review №54

I bought a king size bed for my bedroom. Great quality! Definitely will buy another bed from there!

Do
Review №55

My wife and I went and bought a sectional, nice showroom (Deceiving from outside, but very cool inside). Delivery is very precise, thought to leave a good comment.

Kr
Review №56

Excellent service! Would definitely shop here again :)

ka
Review №57

Great price super quality...it was quick delivery, I will definitely recommend them.

Gi
Review №58

I get beautiful bedroom furniture from there. Prices are good, too!

Pa
Review №59

This place has it all ! Got my bedroom set and a mattress . Recommend to everyone!

BE
Review №60

Its one of the best mattress stores in the town! I really like it!

Sa
Review №61

Great mattress store! Wide variety and great prices!

Ni
Review №62

Friendly not pushy service, helpful,good prices, good qualify, quick delivery

Tr
Review №63

Great service!!! Very helpful and and great prices

Ja
Review №64

Excellent people, a good selection. I would definitely recommend them to anyone!

An
Review №65

Great price and service! Got my mattress delivered and installed.

Na
Review №66

This store is just awesome! Got my adjustable base serta 3 with the memory gel foam queen size mattress for an amazing price 70% cheaper than the other store! Elena walked me thru the whole process I tried about 8 beds and choosed my serta. Couldn’t be any happier! Thank you Overstock Outlet! Coming back for the sectional. Highly recommend.

Ir
Review №67

Best mattresses! Best prices! Best service!

Go
Review №68

Beware of scam they will take money fake that they place order and then take 33% for restock fee and if you continue to insist you want the items they will send you broken items or just plainly the wrong item in general.

Ca
Review №69

Great place with helpful and friendly staff! I will go back here for any furniture I need in the future!

Da
Review №70

Great bedding store in Roseville, CA - Overstock Outlet US Roseville. Thank you, I now have great bed for my bedroom.

Ir
Review №71

Great prices, super fast delivery! Thank you!👍

Za
Review №72

Good and reliable mattress store! Thanks for the help!

Os
Review №73

You can find great bedding only here - at Overstock Outlet US Roseville! Going to recommend it to my friends!

Ch
Review №74

Horrible, do not go there, a bad experience.

Za
Review №75

Really good mattress store! Thanks!

Ab
Review №76

Its a greath place and has wunderful deals

Wa
Review №77

I liked the quality of your furniture, the sales person was friendly and helpful.

Si
Review №78

Very good mattress store, I love it!

bo
Review №79

Great place and costumer service.

Br
Review №80

Super easy purchase and the gal was lovely , friendly, and professional

ST
Review №81

Very good mattress store, its awesome!

pr
Review №82

Very bad communication.

Al
Review №83

Good story!!! I am recommend!

Ma
Review №84

I was very disappointed, delivered wrong mattress, no apologies, now I have to sleep on uncomfortable mattress at least for 4 weeks ...without explanation, beware to purchase from this store.

Jo
Review №85

Great mattress store, thanks!

Pe
Review №86

Cant believe the price and brand. Same brand other places 30-40 percent above.

Br
Review №87

Best shop for mattress, recommend it!

Ka
Review №88

Has anything you could ask for

Ce
Review №89

Good price

El
Review №90

Ellena Karo - Im one of the satisfied customers of Overstock Outlet 1000 Melody Ln. Very davolna the goods (namely furniture and mattresses) ordered by me. And also you can not fail to mention the service - the terms are always sustained and surprisingly happens ahead of time. The prices are pleasantly surprising, and the staff are very professional in their task, they always know how to satisfy their taste, offers and, of course, increased attention. Thanks you !!!! Recommend .

Information
41 Photos
90 Comments
4.6 Rating
  • Address:1000 Melody Ln #109, Roseville, CA 95678, United States
  • Site:http://overstockoutletusroseville.com/
  • Phone:+1 916-238-0284
Categories
  • Mattress store
  • Bedroom furniture store
  • Furniture accessories
  • Furniture maker
  • Furniture repair shop
  • Furniture store
Working hours
  • Monday:10AM–7:30PM
  • Tuesday:10AM–7:30PM
  • Wednesday:12–6PM
  • Thursday:10AM–7:30PM
  • Friday:10AM–7:30PM
  • Saturday:10AM–7:30PM
  • Sunday:10AM–7:30PM
Service options
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Highlights
  • Women-Led:Yes
Accessibility
  • Wheelchair accessible elevator:Yes
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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