I have been seen by Dr. Wilcox for over 6 years. He is very knowledgeable and thorough. Upon my last visit in late November, we discussed a condition relating to my eyelids. He referred me to a local surgeon, who tested me, and confirmed that I qualify for the surgery, which will be covered by my insurance. I am thrilled, and expect to ha e the needed surgery in February. His office arranged the appointment and everything.In addition, the staff at National Optical is very helpful and friendly. I simply love the last 2 pair of glasses I ordered there. The selection is the best I have seen I. Roanoke.
Eye appointment - seen on time, very nice. Nice selection of glasses. Staff polite and friendly. Did have to call and ask if my glasses were in. Pickup went well.
I would not recommend this place the one on Hershberger is way better. This doesnt even deserve one star. The people at this location are rude I had my 3 year old son with me and my husbands appointment and they acted like he was an inconvenience The optometrist even made a rude comment that my child should have stayed in the car. When he did my exam he was very unprofessional and rude.Dont call and ask if your glasses are ready because they will get smart with you or hang up. These people did not make us feel welcome at all. I wont be going back to this location!