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Motorworx
3016 Wentworth Ave NW, Roanoke, VA 24012, United States
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Motorworx
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Aa
Review №1

Had gone in for window motor replacement,430$ and still wouldnt work and they wasnt gonna look at it with an attitude..had to pay another shop to repair what they didnt..no need causing a Todo for taking my money..Ill just post my experience..didnt give me the best customer service maybe because of color..I kinda got that vibe..

Su
Review №2

For several years, my husband and I have relied upon Motorworx for our automotive maintenance. We have posted very positive reviews and have recommended the business to others. Their prices are more than fair and we have trusted them greatly.However, our last two visits have been extremely disappointing and frustrating.Needing an alignment, they were the first I called and was told that they also provide this service. In reality, they do not. They took my car elsewhere for the alignment and I am certain, based upon what I was charged, that a fee was added for this. I, myself, could have easily taken my car to this destination. Upon picking up my car and heading home, I had to drive back to the shop to return the mechanics phone that was left in my passenger seat....not a big deal, but an inconvenience.Having used my spare key when picking up my car, I didnt look for my others under the mat. They were not there. I had to drive back after the weekend passed in order to retrieve them. Again, more of an inconvenience, however an apology for any of this would have been nice to hear.Our most recent disappointment occurred yesterday. My husband took the supplies for an oil change, as he has done in the past. Since he has a diesel engine with a fast fuel pump, he took the two required filters. These are not interchangeable. The mechanic even admitted that he didnt realize they were different when my husband had to return his truck to have them switched out. If he had not double checked this, we would be replacing the engine!Once again, no apology was given and no recompense for this huge error was offered.Sadly and wirh disappointment, I think that our relationship with Motoworx may have come to an end.

Fa
Review №3

This Mechanic shop Very expensive Just check engine Scanning $340 Charging me I’m not happy this shop no good.

Ro
Review №4

It’s nice to have a mechanic that you can trust. That fixes only what is needed and at a fair price. I have been a loyal customer for years now. There is a reason I don’t take my vehicles anywhere else. Job well done, every time, on time.

Ch
Review №5

I have been here for numerous things. They are always pleasant, prompt and courteous. The prices are amazing, and the work is always done quickly! I highly recommend them for your auto repair needs and inspections!

Ch
Review №6

They were so quick getting my van diagnosed and fixed. Everyone was super friendly. I’ll definitely be going there from now on. Thank you guys so much!

Je
Review №7

The entire Motorworx crew is top notch. Ive have brought several of my personal vehicles to Phillip and his shop and recommended his shop and their abilities to family and friends for several years. He is always accurate, dependable and HONEST with their workmanship. I will continue to utilize their services for as long and as often as I need I need a Mechanic!

Ad
Review №8

I receive excellent service every time at Motorworx.The employees are very friendly and helpful.

De
Review №9

They steal converters out your car and sell them back to you then they unprofessionally reply to bad reviews then have them erased any car shop that is dumb enough to leave a car lifted deserves to be shut down

Tr
Review №10

Horrible place and mechanicsI went there to get state inspection, I had brand new car of Toyota Corola and initially they told me it cost $20 and once they torn out my previous sticker they said I have to change wiper from them, it was pretty brand new wiper from Toyota and had no hardness and no tear out from side , nothing , was in absolutely good condition, they just told me I have to have new wiper to get inspection sticker from them, that was so harassing moment , they raised up cost to make their profit.They will definitely find something to change to raise your cost even if have everything good on your car, they are money suckers, do not let them to touch your car until they give you price on writing or better to avoid this place.

Sh
Review №11

Great shop and mechanics! Did a great job diagnosing my problem, offered options for repair and repaired my vehicle quicker than expected. Will use them again, and recommend them!

Th
Review №12

Phil and his staff are too notch. I would recommend anyone to go and see these guys for all automotive advice and repairs. Excellent work at fair prices.

Ka
Review №13

We have been using this company for a while now. I have absolutely no complaints. Nice friendly people to deal with, and great prices. They don’t try to sell you something you do not need. They will however be honest and trustworthy when they let you know there are problems with your vehicle other than what it was taken in for. They e-mail and/or call with information prior to any repairs. Try these folks out, you won’t be disappointed!!!

DS
Review №14

Always a pleasure to have Mororworx work on my vehicles. Very fair prices and quality work.

Gr
Review №15

Wish I knew as much about cars as phillip! I even insisted on paying more because of such a great job he always does. He turned it down. The only mechanic I trust!

Ju
Review №16

I recently moved to the area and was looking for a good mechanic to fix a oil leak. Phil and his crew was able to find the leak and fix it. I also had them put 4 brand new tires on and they were able to get the tires I wanted. I was treated professionally over the phone and in person by Stephanie. Phil personally came out and talked to me about where the oil leak was and thanked me for being a customer. He told me if I had any problems to please let him know and he would be glad to fix it. I want to thank everyone at Motorworx for such great customer service and for treating me like family. As a woman with no knowledge of anything under a hood I feel confident I was taken good care of. You won’t be disappointed!

Jo
Review №17

Great people that do great work. I couldn’t ask for more. Philip has been taking care of my three vehicles since he opened the shop.

Li
Review №18

The best car repair service in town. They have never sold me anything I didnt need. I highly recommend to al my single friends who dont know who to trust with their car.

Ka
Review №19

Im thankful for all they did to my car, and it was quick. I would definitely refer a friend.

Ho
Review №20

Fantastic workplace. Gets the work done in a short time. Pricing is good and your people are great.

An
Review №21

Very professional and friendly! This I so appreciate! Would recommend to family and friends

St
Review №22

Got me in quickly and repaired in a timely fashion. Fair prices.

je
Review №23

I am So satisfied with there service and pricing...Wouldnt take my car anywhere else!!

Ba
Review №24

Great people to deal with with great prices couldn’t ask for better mechanics

La
Review №25

Was very pleased with the service also the price of the repair. The integrity of the people who own and work at the shop keeps me coming back.

Gl
Review №26

Great experience again at Motorworx - fair pricing, excellent service, will definitely bring our cars there in future.

3
Review №27

I went in with electrical issues on my car that had been that way for years and no one was able to fix it. Phil found the problem and fixed it at a reasonable price. Ill be taking my other cars there in the future.

Ki
Review №28

Great people and quick with whatever you need done.

Sh
Review №29

Great shop, just took a little longer than I expected

Da
Review №30

Wonderful mechanics who are very friendly and knowledgeable. Great waiting room and good environment that I dont mind sending my wife to. Phil who runs the place is extremely fair and doesnt try to sell you stuff you dont need. I have been coming here for years and will continue to do so.

Ro
Review №31

To the staff and employeesAt motorworx thank you so much for for fixing my 05 Nissan quest ask God to bless yall 10 times fold in your work and thank you again for all that you do

De
Review №32

Great service and good employees. Highly recommend coming to this location for any car troubles. Best car repair business in the area by far!

ro
Review №33

They always do a good job at a good price!

Da
Review №34

They are very nice people to work with pricing is very good and the work is excellent I recommend motorworx to everyone

Te
Review №35

I have used the owner of the shop to fix my cars for 17 years. I always get good service with reasonable prices. I highly recommend MotorWorx for any of your car needs.

Da
Review №36

You seriously can TRUST these folks. Philip owns the place and takes a personal interest in his clients. And he is a great guy. Their prices are more than fair.

Gr
Review №37

Best place very... great team!

Be
Review №38

Good service great prices!

Je
Review №39

Philip and everyone at Motorworxx do great work, in a timely manner and for a great price. I will never take my car anywhere else again!!

Wa
Review №40

Honest shop , with fair rates , a shop you can send your mother or grandmother to . Very professional and courteous and clean . A+

He
Review №41

Awesome Service, I would recommend to anyone who needs work on their vehicles. Nice area to wait and wait time is very reasonable! Love the service I receive from motorworx, couldnt imagine taking my car elsewhere.

Jo
Review №42

Great service and reasonably priced! Austin has always been honest with me, and really tries to help out the customer. I had a bad break-line issue when I wasnt working a year ago. Other shops were giving me quotes of around $1000 because of all the rust issues. I explained my situation, and he said hed do his best to keep it under $600. When I picked it up, I found out hed been able to do the repair for $480. They even took me back into the shop to see the repairs. A very honest operation who does quality work! Give em your biz.

Ba
Review №43

Trlochan Sechai in your comment you say (A BRAND NEW CAR) Your words not mine.Yet later you say (Pretty Brand New Wipers )Did someone put old wipers on your brand new car ?How can you have used wipers? Is it new or used ? Wiper blades should be replaced every six months to a yearState law requires that they remove your old state inspection. You don’t have to have it replace there you can go to someone else and see if they would pass it if they did then you would have a case.You don’t.I know the person you speak of and I know for fact that he quit his last job because they wanted him to up-sell.He knows that people live pay check to pay check and for you to lie like that is sad.To lie about a good man is just wrong.All for 20 bucks.

Go
Review №44

This garage is AWESOME! Austin is the best. He is aways so polite, friendly & honest. I am so glad they have reopened.

Ka
Review №45

Nicest repair shop ever. Honest pricing no b.s. extra unnecessary add ons. Up front trustworthy. Highly recommend

Ar
Review №46

I got a $1800 horror story from my regular place and a friend told me to try here.For less than $300 it was fixed better than when I bought it, even looked at my sisters car for free.Ill never go anywhere else, thanks MotorWorx.

Da
Review №47

The staff was very polite and professional, and I liked the way they interacted with the other customers. That being said, if you bring your car to them for an inspection, they WILL find something wrong with it. He checked my parking brake by engaging it and pressing the throttle in the parking lot. Its a 6,000 pound truck with a 4:10 rear end, of course its going to break the tires loose with the torque, but the parking brake will easily hold the truck on a steep hill, and slow it quickly in an emergency. He then tried to tell me the parking brake wasnt working well enough, showing me a little wobble, saying the brakes should apply a fair amount of resistance. Well, he didn`t press the parking brake pedal down all the way! Maybe an honest mistake, maybe trying to be deceitful, Im not sure. The truck is in great shape mechanically and they were really working to find something to fail it. The two people before me both left with rejection stickers. They have a tile floor in the waiting room that gets very slick, a parts delivery man almost hit the ground while I was there on a rainy day. Maybe a rubber mat by the front door would solve it? Another customer came in while I was there who found a screwdriver that a technician had left behind, I believe I heard it had caused some minor damage but they were quick to take responsibilty for it. Again, my overall experience with the staff was pleasent, the technician that does the inspections will come and sit with you in the waiting room and go over everything, I just think they fall short in a few areas and I can not trust or recommend this garage.

Er
Review №48

Cordial, honest, and fair priced! Recommended by a local friend while we were traveling from CA... (always difficult to find a good and fair mechanic when traveling, and these folks were great!)

Dw
Review №49

I went there to get my car inspected they rejected it because of a cloudy headlight but the front of the lens was not cloudy just a little bit on the top even the state trooper shook her head when I told her. Then he rejected it because my light was not adjusted correctly and all of the state trooper did was open the hood and it passed they were trying to get over and I wouldnt trust these people for anything in this world

Mi
Review №50

Always quick and efficient no place is perfect but if something needs a second look it’s never a problem highly recommend giving them a tryGreat Service Great prices

He
Review №51

This place is honest, fair, and reasonably priced. Friendly staff that does a great job!

Sh
Review №52

Great work, fair pricing, and nice waiting area for kids and adults

Wa
Review №53

Best business for any of your vehicle needs....honest work and honest prices...will never take my car any other place!!!!!!!!!!!!!! Always a pleasure to do business with...thank you Austin and your wife and great employees....Wanda Wilburn

Br
Review №54

These guys have done great work on my Subaru WRX STI and Forester and are very reasonably priced.

Th
Review №55

Always excellent service and pricing

An
Review №56

I was very surprised that car ready same day service

To
Review №57

The service is always good, prices are fair, the people are always pleasant!

Ka
Review №58

Very friendly staff. Work was done in a timely manner.

Aa
Review №59

I like this place. Will return.

st
Review №60

Wish Austin still ran this place! Probably ant goin back there know Moore.

Je
Review №61

Nice and friendly although when going in for an inspection they said several things were wrong that werent at all and the estimate to fix them was well over a fair amount

AM
Review №62

Excellent work

We
Review №63

Very nice!

Ca
Review №64

All above

S.
Review №65

Not a fan

Yv
Review №66

HORRIBLE!!!!!!!!

Information
5 Photos
66 Comments
4.7 Rating
  • Address:3016 Wentworth Ave NW, Roanoke, VA 24012, United States
  • Site:https://www.motorworxva.net/
  • Phone:+1 540-366-9099
Categories
  • Auto repair shop
  • Air conditioning repair service
  • Brake shop
  • Diagnostic center
  • Electrical repair shop
  • Oil change service
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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