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Blue Ridge Truck & Auto
1275 Rhodes Ave NE, Roanoke, VA 24012, United States
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Blue Ridge Truck & Auto

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Br
Review №1

Hands down the best place Ive taken my vehicles for maintenance. No one enjoys taking their vehicles to the shop because things can get pricey, but Blue Ridge Truck And Auto always makes the process fast and easy. My truck is always done the same day and they perform the repairs professionally and quickly. Matt always gives me a call to keep me updated on my truck whenever its there. I refer everyone to them for automotive work. And will continue to do business with them for a very long time. Great people.

Ja
Review №2

Best garage in the valley hands down... Go talk to Matt and he will get you squared away. Amazing service, I can not recommend this shop enough.

Ja
Review №3

Our family loves this place and has appreciated their top-quality work for years. Matt is a helpful, straight-shooter who knows his stuff - just as Jamie, the former service manager did. Matt used to work on our vehicles in the shop and now does an excellent job explaining our options out in the lobby. Brian is usually our go-to mechanic now and his repairs keep our older vehicles running smoothly. I was thankful for the recommendation I received - pointing me to Blue Ridge Tire and Auto - and am pleased to share this strong review with others.

Be
Review №4

Great customer service! Friendly, knowledgeable, honest staff that will treat you right. Brother referred me to this place and they are awesome! WOULD HIGHLY RECOMMEND!! Honesty, quality service, and good people.

Ka
Review №5

I have never had such a great experience getting my car fixed. My AC broke and I was expecting it cost a lot of time and money to get it fixed. I took it in, and it was fixed the same day. They were honest and did not rip me off. The customer service was great as well. I will never take my car anywhere else and I recommend this place to all of my friends.

Ra
Review №6

We have used these folks twice now and I cannot say enough good things. We also had the pleasure of meeting them at a mutual friends wedding and they are truly wonderful, honest people. They do great work for a great price and treat everyone with personal care. Family owned and family run. Highly recommended.

Ry
Review №7

Highly recommend this place!

Na
Review №8

Cannot thank this shop enough for their help in inspecting a vehicle I was considering for purchase while deployed overseas. They went above and beyond by taking photos of key areas of inspection and emailing them to me as I could not see the truck myself. Gave great advice on my consideration to purchase the vehicle! Jennifer at the front desk was super friendly and responsive to all my requests.

th
Review №9

What a great organization to work with. Kevin and Jennifer really do know how to treat there customers. They go above and beyond to take care of there customers. Another great local success story!Keep it up guys!

Me
Review №10

Thank y’all , you did a wonderful job with my truck issue, efficiently done , reasonable price . Will definitely use and recommend them .

Jo
Review №11

Awesome!!! I bought a salvaged vehicle and they thoroughly looked it over telling me exactly what was wrong and what needed to be repaired. They itemized all the labor, parts, along with replying to all my phone calls and emails promptly. They didnt even charge me for looking it over. Ive never been to a more considerate repair shop ever. You wont be disappointed. Thanks for everything!

Am
Review №12

Awesome service called around 8 this morning and was in around 11. I had replaced the compressor in my Jetta tdi and knocked something lose to cause no boost from my turbo. Blue ridge truck and auto found the issue right away and had me in and out. Thanks guys

Br
Review №13

I love this place, the guys are all very friendly. I have been taking my car here for years !

Ma
Review №14

I have never felt that they were talking down to me or taking advantage of me because I am a woman, which I really appreciate.

Jo
Review №15

The new manager Matt lied about repair costs and how long they would take plus the problems persisted after leaving on both are vehicles. I wouldnt recommend this place since the old manager isnt there anymore

Ja
Review №16

Friendly staff, great serive. I have taken a work vehicle there multiple times for various issues and have never jad a complaint. They call to explain the problem and offer the best solution. If there are multiple problems, they let you know each issue and its associated fix. Price wise is amazing as well.

Mi
Review №17

We have been using this shop for over 10 years now for both our domestic and import car. This shop has always upheld the most integrity, and treated us fairly. They only fix the problems that are broken and the shop rates are very reasonable. You will not find a more honest and trustworthy repair shop.

La
Review №18

We moved from the downtown Firestone (our mechanic there moved to Blacksburg, boo!) to BRT&A and we’re COMPLETELY satisfied. The guys have been so polite and informative, and we’ve never felt taken advantage of in the slightest. We highly recommend giving them a call for whatever you need.

Ea
Review №19

My new go to shop. Ive always found people on Craigslist before but Blue Ridge is fairly priced, incredibly helpful, and informative. They dont pressure you, and keep you updated. I would recommend them to anybody.

No
Review №20

They go above and beyond when working with me. They do great work. I recommend them to others.

Mi
Review №21

Love the crew here been taking my car here for over 10 years. My whole family does.

La
Review №22

Weve had great experiences at both locations - Roanoke and Salem. Kevin and his crew are great.

Gr
Review №23

Great people. They were able to fix my car for a few hundred dollars in stead of a few thousand that I was quoted elsewhere

Jo
Review №24

Kevin and Jennifer treat everyone right and charge a fair price. I recommend them to everyone I can.

Th
Review №25

Kevin and Alan were extremely pleasant and helpful. I initially took my car to another service shop where they diagnosed a bad timing belt, water pump, and suggested a tune up for $1200. I called BRTA for a second opinion. They diagnosed my car problem accurately in 15 mins (which the problem had nothing to do with the timing belt, etc), saved me $700 and did not try to convince me to add more services and repairs that were not needed or urgent at the time. Great customer service, great car repair work. Will use BRTA for all of my car services and will recommend it to anyone in the Roanoke Valley area. Thank you.

Ju
Review №26

They are great. We will continue to use their services.

Jo
Review №27

They did an awesome job rebuilding a transmission for me

Ra
Review №28

Damn good bunch of guys

ch
Review №29

Alternator and belt. Charged $700

Jo
Review №30

Great service and people

Li
Review №31

Very nice people!

Ji
Review №32

Excellent service!

Information
2 Photos
32 Comments
4.7 Rating
  • Address:1275 Rhodes Ave NE, Roanoke, VA 24012, United States
  • Site:https://blueridgetruckandauto.com/roanoke/
  • Phone:+1 540-982-7512
Categories
  • Auto repair shop
  • Auto radiator repair service
  • Auto tune up service
  • Brake shop
  • Diagnostic center
  • Mechanic
  • Oil change service
  • Tire shop
  • Truck repair shop
  • Wheel alignment service
Working hours
  • Monday:8AM–5:30PM
  • Tuesday:8AM–5:30PM
  • Wednesday:8AM–5:30PM
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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