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Ramsey Chrysler Jeep Dodge Ram
1555 NJ-17, Ramsey, NJ 07446, United States
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Ramsey Chrysler Jeep Dodge Ram
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Ch
Review №1

My family and I couldn’t have made a better choice. I came in thinking I knew what I wanted and Mabel educated and directed us. She is friendly, transparent and communicates so well. Her team worked so well with us through the entire process and made us feel comfortable. I will NEVER go anywhere else to buy a car. Everyone we worked with and met was amazing! Thank you Mabel for helping us make the BEST vehicle choice EVER!!!

MI
Review №2

Ray Espinoza made my time at the dealer a pleasure. Everything was seamless. It was refreshing that ray knew more about the vehicle than I did. It’s been my experience that sales people don’t know much about what they are selling.

Jo
Review №3

Mabel was so helpful and knowledgeable. She and the excellent staff were able to lease me the Jeep I really only dreamed of at a price that I could afford. Not to mention they were incredibly patient when my insurance agent had difficulty making me a plan and kept us after closing. I will definitely be recommending this dealership to any of my friends or family that are looking for their next vehicle.

Li
Review №4

Go see Ana Gomez! She is the absolute best. Zero pressure, didn’t have to sit there for hours, nothing was dragged out. We test drove and had our Jeep appraised within less than an hour. There were no surprises when the deal was made. The service manager Razz Decker was super friendly, helpful and caring.I highly recommend this dealership!!!!

Ca
Review №5

I purchased a used SUV from them yesterday. If I could give Robert - my amazing sales person, 10 stars, I would. I was also impressed with the team work - something you dont often see in a dealership. I felt that everyone was pitching in, in whatever way they could, to make sure I was having a great experience. So, I have to thank, not only Robert - who is the most competent and conscientious car salesperson I ever had the pleasure of working with - but Mabel, Matt and the manager (not sure of his name) who did everything possible to make me feel comfortable and made sure I got into the vehicle I truly wanted. And thank you to the nice young man who got my vehicle ready to go (sorry, cannot recall his name).I wholeheartedly recommend Robert and the dealership when you are seeking a new vehicle. As an older woman, I am cautious about who I interact with and who I trust, but I knew that everyone was working hard towards a positive outcome.Thank you Robert and the crew for allowing me to drive away happy!

te
Review №6

Justin Schwartz was our Sales Advisor. Justin Schwartz was extremely pleasant, patient, courteous & very very knowledgeable. A true professional that made our experience a great one. Everyone we dealt with pertaining to our purchase of a Jeep Renegade from Justin Schwartz to Moe from finance & the young Lady Charlotte who explained the workings of the vehicle were SO patient & helpful. We thank them & especially Justin Schwartz. I commend Ramsey Jeep for having such a wonderful staff.

Aa
Review №7

There was dirt/grime inside the cup holders and trays that I pointed out in the beginning of the test drive and somehow no one cleaned it out before I got my truck. People were nice but the wait time was long to get stuff done which wasn’t there fault. It was a busy day for them, however, oil inside of a pull-out tray in my truck after it was “cleaned” isn’t ideal.

Br
Review №8

Sales staff are always very professional and knowledgeable. I have been buying cars there for many years and always have a positive experience. Management is top notch!!

Am
Review №9

Great, professional experience, and painless. I haven’t stepped foot in a dealership in over 8 years and have bought my vehicles through a broker. Decided to take a drive to Ramsey to find a wrangler, Joe was a true pleasure to work with & made sure my process was perfect from start to finish. Thank you guys, so happy with my purchase!

Mi
Review №10

My wife and I had another great experience here at Ramsey!! I could not thank the salesman Joey enough and both Mark and John(razz) for doing everything they could especially during a time where vehicles are so scarce or hard to come by...they were not only able to get us the vehicle we wanted for our family but was able to work with us on the price do we were happy with the delivery of the Jeep and the payment that followed.. these guys are truly personable and very respectful and also do what they can to keep us happy....

Ha
Review №11

Amazing dealership they worked with me on pricing and financing. The finance department is honest and helpful! We were in and out in an appropriate amount of time. Thanks again!

Jo
Review №12

Excellent experience! We were able to get a vehicle we wanted, with the features and price we wanted. Joey Messina was a phenomenal sales representative and loved the vehicle demo in the garage. It all felt very personal. We did not spend hours at the dealer to complete the sale. I highly recommend this dealership!

Ye
Review №13

I had a water pump problem driving home to New York. Closest service was  Ramsey Chrysler Jeep (NJ) and I was towed there to the Service department. Excellent facility, more than enough space to comfortably wait for your car to be ready to go, Shuttle car to close hotels or shopping malls is a great idea. But most important is the people who work in the service department. JOAN MURPHY is the best service advisor I ever  met in all Chrysler Jeep dealerships. She helped with all aspects of this visit as much as possible. Also, she recommended some extra maintenance procedures need to be done. The fix was done in a short timeframe. Now, I need to replace the Navigation unit and I will return to Ramsey Chrysler Jeep Service department for this. Thanks for the great job to all workers there.

Ha
Review №14

I just went to the new service center on 69 spring street and it was very beautiful. Lots of space for waiting and wonderful staff. I have been working with Joan Murphy for a few years now and she is always very wonderful. Very nice and can deal with me when I ask annoying questions (I do not know much about cars) lol

Br
Review №15

I would give more than 5 stars to Mr. Robert Battle (sales Consultant) for his knowledge, kindness, and over all professionalism, when I was buying my Hellcat. I never do reviews or anything but I had to shout out how good of an experience I had with the Ramsey auto group. Thank you Mr. Battle and thank you Ramsey Auto Group.

Sa
Review №16

The entire service process was great. They took my Jeep put on a tow hitch and wiring harness, did a difficult job without any issues. I got it back and Im so happy with the job and will continue to take my Jeep there for service. Joan was awesome, she helped me out and was always so nice whenever I called. I will ask for her when the Jeep needs anything.

Jo
Review №17

Our sales Emmanuel was amazing. Wasted no time best experience I had with purchasing a new car. I definitely will be recommending this dealer

Jo
Review №18

This was the most welcoming automobile service center experience ever. The facility is state of the art. The Service Advisor was friendly and informative and she treated me like I was a very important customer. Very happy.

Ne
Review №19

Everyone at Ramsey Chrysler Jeep and Dodge was extremely helpful though out the entire process. Very professional, fair, and handled all necessary paperwork in a timely manner. I was very pleased with the service from Ramsey Chrysler Jeep and Dodge and look forward to working with them again for any of my vehicle needs.

Br
Review №20

Everyone is so willing and ready to help you have a great experience. Shocked by how friendly everyone is compared to experiences at other dealerships Ive had in the past.Dani helped me through the whole LBO journey with a smile! Never once felt like i was being left hanging on any detail.Moe from finance was friendly and knowledgeable, making the whole process quick and simple!Even on a busy Monday evening!!Highly recommend this dealership:)

Pa
Review №21

Service for my oil change was great. The reason I’m leaving a 4 star review is because the need for tires was brought to my attention but they didn’t have the right ones in stock and we’re unable to accommodate while they ordered them. Causing me to have to come back and have them done at a later time.

Li
Review №22

Everything went smoothly at Ramsey Chrysler Jeep. From the moment I arrived in the parking lot I was greeted by a very nice salesman who went through everything with me. It was a seamless trade. This was the most efficient and quickest time I ever spent in a dealership working on a deal. I would suggest anyone interested in this type of vehicle visit soon.

Aa
Review №23

Had a great experience at Ramsey Chrysler Jeep Dodge. The sales staff was very professional, courteous, and attentive. Veronica M. was willing to assist us and show us vehicles even when the business was ready to close for the day. She made my fiancee’s vehicle trade in and new vehicle purchase a very quick process, and was knowledgeable when asked questions along the way. Felt very welcome at Ramsey Chrysler Jeep Dodge and will continue doing business here (previous Route 4 Dodge customer).

St
Review №24

I took my Jeep for service to the new facility. It was a great experience, from the person who checked me in, to the customer waiting room which was great, lots of room, TVs, quiet room, coffee, the facilities are outstanding!. Wait time was better than expected. Overall my experience was great. I would highly recommend anyone to service your car here.

De
Review №25

Danielle is the MOST AMAZING saleswoman. She went above and beyond to make us happy. She was kind, honest, patient, and did not pressure us at all. We have never come across such a caring salesperson. I would 100% recommend her! We will DEFINITELY be back for our next car. SHE MADE THE WORLDOF A DIFFERENCE!!!!

Na
Review №26

Had Mabel as my sales rep and I have to say that she was fantastic. From our initial conversation to her walking me out the door when we were finished. She is the best! Extremely personable while maintaining the highest level of professionalism.Finance Frank was great as well. Got a great finance deal. He kept the process very simple and transparent which is something that is extremely important when buying a car.This was the best experience I have had at a car dealership. I will definitely be returning to this dealership for my next purchase.

Sc
Review №27

Super clean, super easy, super friendly. Did exactly what they said they would do and the price was what I was told it would be. Called me with follow-up information. Makes it easy to go back! My service advisor, Joshua, was very helpful and very professional.

Cl
Review №28

Awesome dealership! They were super responsive, professional, communicative, and answered all my questions. I had visited other so-called car dealerships in the area and Ramsey blew them out of the water with the quality of their service and prices. Highly recommend. Special shout out to Romeo and Lynn Moore — they’re both amazing!

Ni
Review №29

Great easy experience at Ramsey Service. In and out quicker than estimated time given. Comfortable waiting area with free snacks. And friendly service from start to finish.

Mi
Review №30

Great experience! Joan was very helpful and informative. She showed me around the new facility, was patient and answered all of my questions. She was really great. Will definitely visit this facility again.

Gi
Review №31

Worked with Manny on getting me into a new lease on a Jeep Compass. Amazing customer service. Very transparent with everything and made sure I got the best deal possible for me. Frank in the finance department was great too! Highly recommend!

Ma
Review №32

My representative at Ramseys Dodge Service department was Tom and I cant say enough about him. Excellent service, always responded back to me quickly and was very helpful and very detailed in everything he did. Awesome experience overall I was impressed with the level of professionalism at the dealership. 5 Starz!

Pa
Review №33

I just purchased my FIRST brand new vehicle at Ramsey Jeep!!! I have always purchased previously loved vehicles but after seeing all of the luxurious amenities that come standard in the new Jeep Grand Cherokee L I knew it was time to upgrade, and this time I was able to afford NEW because the price of the new Jeep was right! Thank you so much Dani, James, Phil & Monti.

Ro
Review №34

Joshus was clear and took time to explain all the service needed. Great service and a wonderful environment… only need for improvement would be the car wash. It’s a part of service which is super but clearly not too much effort put to into it.

12
Review №35

Tom was extremely helpful in explaining the different things o needed done to my vehicle. Gave me constant updates. Wait want too bad either. Service was done in a timely manner

Je
Review №36

Its a brand new facility. Very clean in side and out. I was in the customer lounge for about 15 minutes before my wife picked me up. I was the only customer in there. They have the beginnings of a deli. It was not opened yet but hopefully soon. The service representative was attentive to what I why I was bringing my truck in for service. He said 90 minutes for it to be done and he called about 85 minutes later to say it was finished and it was cheaper than what was quoted before I had left. He didnt recommend anything that didnt need to be done.

Sh
Review №37

Amazing customer service and highly experienced technicians. I took my daughters Jeep there after another dealership couldn’t diagnose the problem I was having and they found the issue and fixed it right away. Very happy with them!

Jo
Review №38

Greedy dealers. They up their prices and call it fair market value comparing it to a home. Do not buy from dealers that do this. They will make you believe all dealers do this(they dont). This is the dealership trying to make you pay more then you should. I left this dealership disappointed in their markup on vehicles and found the same car I was looking for elsewhere for the valued price! Do not support greedy business practice! they dont have enough cars? Blame the HQ not the people.

Th
Review №39

This was my first time purchasing a Jeep. I have been leasing luxury vehicles for a long time so I was leery to purchase anything but I wanted a fun vehicle this time and have had my eye on the Wrangler for awhile. My sales girl Danielle Leghorn was a doll. She was very nice, easy going, straightforward and patient. I would definitely recommend her and Michael Canfora who went over my vehicle with me when I picked it up was excellent. He was very friendly, professional and thorough. I would most definitely recommend both of these young professionals.

Ch
Review №40

Great experience start to finish! Also, the product lineup in the Ram fleet is unmatched. Henry Knowles is a consummate professional from start to finish and is my go to for all things Ram! Was out the door, same day and excited for my new truck!

Al
Review №41

Had an amazing experience working with Romeo, Trevor and Charlotte! I would highly recommend this dealership to anyone! Thanks again!

Mi
Review №42

Amidst my very complicated situation, with my car being flooded at the dodge dealership on 46. The staff here were super friendly and helpful. I’m happy with my purchase and decision to stop by this Dodge Dealership.

Mi
Review №43

This new facility is awesome. So many different area to sit depending on your mood. Great staff

An
Review №44

Hands down the best dealership!! Was treated with respect and listened to my every needs to suit my family. Would definitely recommend this dealership to anyone whose is looking to have the best experience possible.

Ke
Review №45

Tom explained me the itemized 40k mile services and suggested me the ones i needed. There were some issues with the system configuratio. Tom checked with the technician and explained the causes in lay man’s term.I appreciate his help

Ch
Review №46

Ray was an excellent sales representative. He explained everything in great detail. Ramsey Jeep is an outstanding dealership

An
Review №47

Got my Blue Jeep Grand Cherokee from Manny! He was awesome, very patient, and well knowledgeable. Thanks for helping us with all our needs! Especially because I was bringing the car to Florida and it was a little complicated. You rock! Definitely will be back!

Ti
Review №48

Its the only place I will buy a car from. The whole experience was great. They are like a big family there. My sales rep, Dani, was amazing.

M
Review №49

Horrible experience today at Ramsey service department. Had a 930am appt for no reason because they said there was already at least 4 cars that needed to be seen before mine could be seen. Then she proceeded to tell me that it could take 4 hours or up to a few days for it to be serviced. I made an appointment for 2 recalls and a check engine light. I don’t know how serious or minor the check engine light was about but they could’ve told me on the spot once they hooked up the computer to it if they really wanted to. The recalls should have been banged out because they were safely violations. Horrible horrible horrible experience.Thanks for wasting my time.

Ni
Review №50

Great sales team and manager. Thanks Dani for a great experience. Worked with me to hit my target price.

Ch
Review №51

Would like to thank my salesman Justin and the rest of the staff at Ramsey Chrysler Jeep Dodge Ram. Was able to get through the entire process rather quickly, and Justin really worked with me on getting a price I wanted. Highly recommend , excellent service.

ja
Review №52

Veronica, Trevor and the whole staff took great care of getting me my new 2021Grand Cherokee L. Treated us like family !

Gr
Review №53

Quick, courteous and honest service. Was in and out in a few hours with a new vehicle. Turned in prior lease early, got a new car and drove off. They even moved all my junk to the new car. From sales to finance to customer service- all professional. Highly recommend this dealership.

Ta
Review №54

The gentleman who helped me was polite and extremely thorough in explaining what was needed, and the wait time was minimal for what needed to be done on my car. The new service center is beautiful, and it was nice to be able to work in the quiet room.

An
Review №55

Best car buying experience I ever had. Joe McGreevy went above and beyond to make my Dodge Charger purchase pleasant and easy. He has a great personality and made sure I was a happy camper when I drove off the lot. Also kudos to Monty and Kam, who was patient while he showed me the what, where, and how things work inside the car. I would recommend Ramsey Chrysler Jeep Dodge to anyone looking to lease or buy a car.

Ch
Review №56

My experience here was very good. Our salesman Justin was great. Frank the finance guy was very good with explaining everything and trying to get the best rate.

Fr
Review №57

Great Experience ! Easy to negotiate with, courteous, respectful & great staff. Good Team overall, Our sales rep. Veronica was very professional and detailed oriented she made our purchase very easy. Shout out to Ryan for checking on us, whom made sure our purchase was going well, and lastly Trevor whom made the finance process smooth. Thank you all. great Team, Good experience, Strongly recommended.

DM
Review №58

Their new place is wonderful and the service from Chris Battaglia is perhaps the best we have ever experienced since owning a car. They kept in touch, got us a loaner car and fixed our car in TWO days!

Ma
Review №59

Sales rep was able to answer all my questions and there was never any pressure to buy. Great experience

Ni
Review №60

Waited for almost 2 hours for the shuttle to take me back to work. And they do not pick you up to bring you back like other dealers in the area. I wound up just waiting for my oil change to be done. Shuttle still wasnt there at the time I was leaving. Will be using someone else for oil changes since the oil changes are overpriced here.

Ja
Review №61

Very happy with how I have been treated. We have two Jeep’s in the family, a Renegade, and a Grand Cherokee. They are now our service center, and we will buy our other vehicles from them in the future. They have been the friendliest, most honest dealership we have used in years!

Jo
Review №62

Chris was exceptional! Got me in and out the door quickly. Personable and professional, will ask for him next time I need service.

ji
Review №63

Wish I could give zero stars...have had my jeep for 3 years and every time I go into service theres an issue. Never convenient for the customer, and dont even bother trying to get an early appointment because your car wont get looked at for hours (had a 9am and my car wasnt even looked at until 3pm). Kept calling to check on the status and was redirected, disconnected, and lied to about the status of my car. When I finally got my car, I was told I needed new brakes... took the car to my local mechanic, brakes are fine. Had high hopes when they moved service to a new location but its actually worse. Never using this dealership again, all around bad experience - from purchasing the car to service, there is not one good thing I can say about them.

JT
Review №64

Excellent customer service with knowledgeable staff helping us with our car purchase. Everyone was nice along the way. Highly recommend this place to friends and family.

An
Review №65

***BUYER BEWARE***I saw two certified preowned Jeep Compasses on their website, we were looking for my daughters 16th birthday. We chose to go to Ramsey bc my sister got her new lease there and had a positive experience vs using the dealership in our county. We called & verified that they were both there before my husband and I came to take a test drive bc we were coming from 25 mins away. Get there and the one we were most interested in was out being repaired (cosmetic issue) We let the salesman Joe know we were interested & that if it was the right car we were ready to purchase on the spot provided the deal was right. Joe says I can tell you right now if youre looking for $5k off the car thats not gonna happen My husband said no but somewhere in the middle. Joe says Im sure we can work something out We wait 2 days for car to come back and test drive it. Joe knew we wanted it for our daughter. My husband gets inside to negotiate on the price and says to Joe what can you do. He says first tell me what youre putting down. My husband tells him & Joe says lets see what I can do and goes back to finance dept. Comes back out with a financial worksheet & says Good news they took $2K off the price. My husband takes one look at the sheet and says Excuse me do you think Im stupid? Because what they did was they upped the price of the car $2k to then say they were taking $2k off (please see attached pics) Car was originally listed as $22,495 there is no mention of it originally being $24,495 anywhere on the site as you can see from the pics I posted & when we came to the dealership the first time we explicitly spoke of the list price of $22,495. He then told my husband they wouldnt take a dollar off the price ANYWHERE (please note the exorbitant DEALER PREP FEE) bc the car was a hot car and would sell that day. My husband told him that may be so but you arent the one whose gonna sell it and he left. They tried to pull a bait and switch $move on us bc they knew we wanted the car for our daughter and her birthday was the next day and idk if they thought my husband was stupid bc hes an immigrant and speaks with an accent so English isnt his first language or thats just how they treat all their customers. I dont really know & I know my sister had a positive experience at this dealership and I see many other positive reviews. Im sure theyre real experiences but this was definitely our REAL experience so buyer beware if you are going there to purchase a used vehicle.

No
Review №66

It was a pleasure working with Henry Knowles he was professional, courteous , caring and helpful.

La
Review №67

Just got our second car from here. Love Danielle! She’s always trying to get us the best deals they can for veterans and military members!

je
Review №68

Worked with Romeo and Trevor the Finance Manager.. Easy and smooth process!! I will definitely refer them to friends and family!

Mi
Review №69

Everything started with one simple phone call from Toni Ann Jackson. When we first spoke over the phone about me getting a Jeep ; I knew right away I was at the right car dealership. Then I met one the most amazing humans on this earth. Mrs. Mabel Peralta! Mrs.Peralta took me under her wings first to educate me about getting the best choice of Jeeps. Mabel provided me with an excellent customer services.She genuinely cares about her customers. Mabel went above and beyond making sure I had a smooth process getting my new Jeep. I truly appreciated all the hard work from the team - Toni Ann, Queen Mabel and a real life Angel on earth Mr. Trevor Brennan. Thank you so much from the bottom of my heart! You guys ROCK!

Fr
Review №70

Nice new facility. Friendly service staff. Intake of customers (e.g., who is next to be served) was a bit unclear/not organized. Otherwise, a good experience.

De
Review №71

Once again. Ramsey Jeep came thru with a New Renegade. Professional staff, and ease of the buying process, thanks to Nick Iannolo for making the experience a good one.

jo
Review №72

I am very happy their service.It was so fast and professional.

Be
Review №73

Customer service was great. Easy to deal with. No hassle no messing around. Great team

Da
Review №74

Excellent service and a professional environment. Anthony was outstanding in his level of service and professionalism. Everyone was friendly and courteous.

ma
Review №75

Mabel was awesome. She walked us through the process and made ut a very fun experien e. Finace. And the selivery manager were great as well. A great experience overall!

Mi
Review №76

The dealership has a great selection of inventory (unlike some other CJDR stores) and initially I came in for a preowned Ram but left with a beautiful 2021 Ram 1500 Night Edition. If you come by to get a car, please see Mabel, she is amazing!! Patience of a saint.

Se
Review №77

First time..... A friendly customer service rep, a very clean and comfortable waiting area, along with a quick turnaround for service. What else could you ask for? I will be returning

Bo
Review №78

Danielle leghorn was awesome a no pressure very accommodating sales women. She went above and beyond to get me into my new car. I wouldn’t waste any time at other shady dealerships. They do business right here no shady fees or bait and switching on the pricing. Also want to shout out the Finance team they did a awesome job as well!

Hu
Review №79

Great experience! They are super nice and healthful. DEFINITELY WORK WITH MONTY FOR FINANCING.

Ja
Review №80

Service Manager Joan is the best- thank You Joan for all your help in getting my Grand Cherokee in service as fast as she does & giving me the best service 👍🏻 5 stars to Joan

St
Review №81

Haven’t brought a car there yet, but needed service on my boyfriends car. NOBODY wanted to help him with a window malfunction that was draining his battery and there were the ONLY nearby Dodge dealer that was going to help us. Mark and staff was great with everything and was so kind. Highly recommended.

Vi
Review №82

We had a great experience these guys from start to finish. Sales person was great. Sales managers were great. And the finance guy Trevor that tucks his sweaters into his pants was very nice!

Ni
Review №83

(This was my 5 star review)This was my first time lease and I left with a beautiful 2020 Dodge Ram at a great monthly payment yesterday! Thanks so much to Mabel for the smooth process and the rest of the team helping me understand the process and truck 100%. I’m so excited!!!!UPDATE: I updated this because once you get the car your completely forgotten about. It’s all about the money though right? I basically was sold a lemon and I had to fight with them for over a week for them to accommodate me my vehicle isn’t even driveable. I can go on and on here but I’m not going to. I very disappointed seeing this was my first time leasing. I would never lease there again.

Ri
Review №84

Glad they checked everything that I asked them too do. And the window air leak seemed better after I left. thanks guys.

Jo
Review №85

Staff were beyond excellent. New place is great

dd
Review №86

Ramsey Jeep is number 1 in my book! I have bought 3 cars from these guys in 5 years. Awesome friendly sales staff. Was in and out in an hour! WOW! Ramsey Jeep is the only place to get your vehicles!

Lo
Review №87

Always professional, courteous and efficient with any service I come in for.

Th
Review №88

Such a pleasant working with Robert! Everyone was so helpful and was a seamless process.

Wi
Review №89

Veronica was amazing at helping me get my Jeep Sahara She was there through out the whole process. Anytime I had any difficulties she would reassure me that everything would be okay. I ended up walking out with the Jeep and an awesome deal! Thank you Veronica and the whole management team for a great experience.I highly recommend this dealer

Di
Review №90

Robert was great. We left with a new car the same day we went just to look around.

pa
Review №91

Without doubt the most pleasant car dealership experience I have ever had.Ive bought way too many cars over the past few years so I know what else is out there to relate to.Ryan Murphy was my salesman ..a genuine,nice young person who wasnt pushy,he knew what he was talking about with regards to the car and features I was looking for.I had made my mind up 2 months prior to what car I wanted ,and spent the next two months trying to locate the car.Not many dealerships had the car but with ramsey they actually had a selection for me to chose from.on top of all of that ,they beat all the other dealers prices on it by a long shot.I will definitely return here to do business again .

La
Review №92

Great service facility and staff. Highly recommend!

Pa
Review №93

BUYER BEWAREWE BOUGHT A USED JEEP MARCH 2020 THIS WAS MY SECOND CAR LOAN...SO THE FINANCE DEPARTMENT TOLD US A CONDITION OF THE LOAN WAS WE HAD TO BUY AN EXTENDED WARRANTYPLEASE CHECK YOUR LOAN IF YOU HAD THE SAME CONDITION FOR LOAN WELL....ITS NOT A WARRANTY AS IT IS REALLY AN INSURANCE POLICY NOT THROUGH CHRYSLER BUT THROUGH ALLSTATE AND ANY OR ALL CLAIMS CAN BE DENIED BS........THEN THE KICKER SPOKE WITH CHRYSLER FINANCE NOT NOT NOT A CONDITION OF THE LOAN AT ALL I COULD HAVE DROVE AWAY WITH A CHRYSLER LOAN WITHOUT THE POLICY BEWARE... ONCE WE FOUND OUR WE CANCELLED THE POLICY STILL WAITING 3/17/21 FOR THE REFUND PRORATED OF COURSE!!!!!!!!WE JUST CONTACTED AND ATTORNEY AND FILED A COMPLAINT WITH THE BERGEN COUNTY BETTER BUSINESS BUREAU SUPPOSEDLY THE GENERAL MANAGER JAMES TURNER PROMISED US IN FEBRUARY AND THE PERSON WHO JAMES HAD CALL US OVER 4 WEEKS AGO MONTY BUTLER TOLD US THE CHECK IS IN THE MAIL WE ASKED FOR CHECK NUMBER AND DATE STILL NO INFORMATION ON CHECK AND NO CHECKSHAME SHAME SHAME SO UTTERLY DISAPPOINTED AND FEEL TAKEN ADVANTAGE OF ... DURING THESE ALREADY TRYING TIMES I WOULD NEVER RECOMMEND THEM AND WE TAKE OUR JEEP TO ANOTHER DEALER FOR SERVICE !!!

mi
Review №94

They were fairly quick and very helpful and nice

Jo
Review №95

Quick easy and very fairAll good people

Ta
Review №96

Not very happy with Ramsey Dodge Jeep and Chrysler... We brought our truck on Feb 26, 21 (Dodge Durango RT with 26 miles) .. Had my truck 3 different times and still cant fix the problem.. Its brand new a month old and a part needs to be replaced (cause they cant seem to find the problem) and it will take another 3 weeks. I have driven my car prob 15 times since Ive had it. Most of the time its at the dealer. And no one has any answers for you. I have contacted Dodge Corporate to see what the next steps are.. I absolutely love my Dodge, but not how things are being handle.

Ho
Review №97

Joshua was extremely helpful, explained in detail everything to me that needed to be done and the vehicle was done as promised.

Aa
Review №98

Nice clean new service center with a bar seating work area with strong wifi and power receptacles.

Do
Review №99

Wish I could give this review more than five stars because this was easily the best experience Ive had at a dealership. I came to dodge looking to purchase a new challenger because my previous one was unfortunately totaled in a freak accident. My salesman Daniel Laguerre made the process extremely easy. When it came to talking prices there was no haggling and no pressure to making me get the car. The whole team there was honestly great. From Daniel to the finance manager to the person showing me the stuff about the vehicle after the purchase was complete. I would highly recommend purchasing a vehicle from this location. I went with my father who has had many experiences purchasing cars in his lifetime and he even said this was the best experience he has ever had.

St
Review №100

Brought the car in for no AC. Waited 2 weeks for the appointment.They didn’t have time to look at it today.Made the next available appointment. 3 weeks from now.Sad the new shop is so nice yet so unorganized. 5 weeks to get something looked at. Not fixed, Just looked at.

Information
100 Photos
100 Comments
4.2 Rating
  • Address:1555 NJ-17, Ramsey, NJ 07446, United States
  • Site:https://www.ramseychryslerjeepdodge.com/?utm_source=googlemybusiness&utm_medium=organic&utm_campaign=website
  • Phone:+1 201-818-9600
Categories
  • Jeep dealer
  • Car dealer
  • Car finance and loan company
  • Car leasing service
  • Car repair and maintenance
  • Chrysler dealer
  • Dodge dealer
  • Used car dealer
Working hours
  • Monday:Closed
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Offerings
  • Car rental:Yes
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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