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MINI of Ramsey
925 NJ-17, Ramsey, NJ 07446, United States
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MINI of Ramsey
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RO
Review №1

Excellent customer experience! I found my car on line and I called and spoke to Spiro. He was a true gentleman. We agreed on a price on my trade over the phone, I got there, there was no hassle, no trying to sell me anything my car was ready? I signed the papers and left Spiro came outside synced my phone and showed me the things about my car!He was pleasant and so easy to work with. I would send any of my friends or family there and dont forget ask for Spiro!

Hy
Review №2

Absolutely excellent car buying experience and servicing experience at MINI of Ramsey (formerly Prestige MINI). I have nothing but excellent things to say about the entire crew, with a special shout out to Greg in Sales and Michelle in the finance department.Thank you for being honest, fast, friendly, and focused on creating great experiences for your customers.

JY
Review №3

Visited Mini of Ramsey for service. Staff were very attentive. They found the issue and fixed it right on time. Jason coordinated everything for me and all the process seemed very smooth and easy. Thanks again!

Ka
Review №4

Amazing staff!! They were kind, polite and patient with my concerns and my car. The senior mechanic had a lot of knowledge about the car and it just made things easier. The best part was that even though they are a dealer, they were not a rip-off. They value your time, money and trust. I strongly recommend this place!!

Ma
Review №5

Thank you to Mark and his service team for taking the time to help me out with my Mini. I came in upset and frustrated over a misunderstanding and he made sure I left feeling confident my car was being well taken care of and that my business as a Mini owner was well valued. It was just a reminder of why I’ve already bought 3 other Minis from them and why I will continue to be a Mini owner as long as the service they provide is like what I encountered yesterday.

Bo
Review №6

Quite literally the best customer service experience Ive ever had. I had been struggling to find a part I needed for my mini countryman, I called 13 different mini dealers, finally I called the parts division here at Ramsey and the first person I spoke with was able to help me. Through multiple calls back with them each person was great to deal with. Definitely the best mini dealership Id say in the country

Bm
Review №7

Dropped off my mini to mini of Ramsey and I wanted to say there were wonderful to work with. Ryan was an excellent service advisor He kept in contact. Provided with me with tons of pictures as well as didn’t push me to just upscale on everything he gave me options that were reasonable and logical . The price was also very affordable for a dealership and they did 2 recalls and fixed the problem with the vehicle in 2 days time. Recommended heavy especially if your a Mini Cooper owner

vi
Review №8

We had a wonderful experience at Mini of Ramsey from start to finish while purchasing our 2019 Mini Countryman. Our salesman Spiro had a lot of knowledge regarding the vehicle and was able to show us how to access the many features. Both Spiro and Michelle the finance person worked with us on the price of our trade-in vehicle and the price of the vehicle we purchased in order to come up with monthly payments that worked for us. I highly recommend them!

Jo
Review №9

Great car buying experience here. I highly recommend MINI OF RAMSEY to anyone whos looking to purchase a MINI.

Do
Review №10

I have dealt with Ryan Patti multiple times and I cant say enough about him. His positive attitude and clarity makes the whole experience worth dealing with this dealership. AMAZING!!

Do
Review №11

This is an amazing dealership!!!They treat you like family!!Our salesman Greg was extremely knowledgeable about all the Cooper’s!!!

Pe
Review №12

Ryan Patti was great to work with as he is friendly, pleasant and knowledgeable. I explained the problem that brought me to MINI of Ramsey service today, and he knew exactly what was needed to resolve the issue. Additionally, I had a question that had been bothering me since I acquired Dilly, which he was able to logically address for me as well.What I had figured would be a couple of hours of waiting turned into less than an hour! Dilly was returned to me repaired, oil changed, fluids topped off and sparkly clean from her complimentary Bubble Bath!Do you have a MINI? Bring it to MINI of Ramsey service when needed! You’ll always feel welcome, appreciated and part of a most wonderful family of joyful MINI specialists and owners!

Bi
Review №13

As always Mini of Ramsey did a great job today. They are always helpful, courteous, and totally professional.

Ro
Review №14

Extremely professional and courteous staff. Ryan could not have been more helpful. Even though the location is quite a bit out of my way I am glad I made the trip. And I intend to return.

Ma
Review №15

DISHONEST I contacted the dealership via email (Robert) and was told it was still available. I drove there Thursday (almost 2 hours away). Was given a salesman (dont recall his name, I thought it was Robert but apparently wasnt). We went out to the car, said we wanted to test drive it.. he came back after a long period and told us the car was sold. He said someone had a deposit on it.. he said he would let us know if it fell through.The very next morning, i saw the car posted for $4000 more. I emailed Robert and he restated he checked and the car was sold. I said i was upset because they just posted the ad and I felt I was lied to. He responded he couldnt help me, that i need to speak to the man I worked with Thursday, never offering a manager to discuss with.Today I saw they now have it listed again on their website for the higher price. what happened to letting me know if the deal fell through?? Of course they wont because it was never sold and they dont want to honor the listing price that i drove 2 hours for!!! I posted the pictures so you can see its the same car.. the lower price was from Thursday and the higher price was from today..

Jo
Review №16

Mini of Ramsey is awesome. Friendly, clear, great work, nice place to sit while waiting for repairs/service, and good humor. My only complaint would be that they are not closer to my house! But the drive is worth the great service. Highly recommended.

La
Review №17

It was amazing experience being there. The mini electric car is amazing, Im just sad that they dont allow you to lease the car. The person that helped me was amazing he was so sweet. I could see why someone would leave right away with a car from this place its just an amazing group of people that work there and the cars sell themselves.

Ca
Review №18

Amazing Experience! Spiro was our sales man and he was excellent! Was so nice dealing with someone who genuinely cares about you as a client and not just getting the sale - fully recommend Spiro and the team at Mini of Ramsey!

Ru
Review №19

Terry is the best person and salesman I have ever had the privilege of working with. He is now and will always be a part of our family. Great dealership. Great cars. Abe is fantastic also. Best car buying experience ever. I have bought many cars and this one will always be my favorite simply due to Terry and the dealership.

Ch
Review №20

This is a wonderful dealership. We had a great salesperson. Everything was handled timely and efficiently. It was a pleasure purchasing a vehicle here.

Va
Review №21

Excellent customer service & best mini dealer I’ve been in. Went in for a engine check light issue, & they fixed my problem perfectly & my car is driving excellent. Was given a loaner for the day & loved it as well. Dan was also very understanding & explained the issues I had with my car very well.

Le
Review №22

I had to get my headlight fixed and Ryan did an excellent job explaining the process while working quickly to get me in and out of the dealership. They provided a loaner and I was able to get my vehicle back in no time. 10/10 recommend. Thank you.

Jo
Review №23

I think the service person I dealt with was Jason Velazquez. He was able to get me in / out in a short period of time for tire replacement, rotation, and standard service. He was even able to get me a loaner in very short notice! Quite impressed!

ro
Review №24

A really great car buying experience. No pressure and found exactly what we wanted at a good price. Terry was an exceptional “salesman!” Thanks for taking the stress out of a potentially tough deal.

Ho
Review №25

Hi my experience was wonderful! Jason was very helpful and accommodating and explained everything. Really made my visit a happy one! When I made the appointment over the phone the woman I spoke with was also great!!Was able to get a loaner easily.I am definitely moving to Mini of Ramsey for all my mini sales and service!

Ma
Review №26

EXCELLENT SERVICE!!! Ryan and Mark went above and beyond to help me with my fuel monitor. Before that I spent countless hours trying to fix a seemingly impossible problem. Ryan and Mark swung into action, providing excellent service that is above and beyond all expectations! Mini, please, give these guys a raise!

Ro
Review №27

My car went in for servicing at Mini of Ramsay and they did a gr8 job. I got a loaner car with ease. The service manager Ryan Patti is a gr8 guy and does a superb job. Highly recommend for servicing!

da
Review №28

Easy peasy! Great, easy and quick service. Reasonable price too! Thanks especially to Daniel Murphy!

Gr
Review №29

Construction really loud. Daniel Murphy was a savior and so pleasant. Car was cleaned nicely on the outside but barely touched inside. Trunk wasn’t even touched to clean.

Ti
Review №30

I am very impressed with the service department and the technician who addressed the airbag recall on my mini, along with doing a complete check of the vehicle for any additional service needs . The establishment is completely professional and kept me informed throughout the repair. My Mini thanks you for the bubble bath and cleaning as well. 😊

El
Review №31

Great communication& follow up. Kept me informed and updated throughout. I’ve never had to go back twice for the same issue.

Ki
Review №32

I always love working with PrestigeThey have taken care of all 4 of my MINI COOPERS. In out and out and lovely loaners and they teach me all of the new tricks and every year there are new tricks. Dan, Abe and Greg made this week a pleasure. I am very grateful!

Da
Review №33

Ryan is always amazing… They take the time to show and explain what is going on with my car. But I never deemed pressured to get services I do not need. 💙 I drive an hour just to go here because their service is that great.

Mi
Review №34

Great staff & service at Mini of Ramsey!! Followed Mark M. from the Wappinger Falls location.Worked with Jason Velazquez for the first time and he was on point in all areas! Explained everything and even brought me into service to show me the issues and found a few other items that needed attention.Great experience all around and I highly recommend Jason and this dealership.Respectfully,Michael Squires

Jo
Review №35

At age Driving so many different cars,Visiting different dealers and dealing with so many different sales people I have never hadn’t dealt with such a great team as Ramsey people and specially with Mr Daniel Murphy a true gentleman very professional it was a great experience and I will recommend him And Ramsey dealer for anything you need when it comes to Mini Ramsey is the place to go. Thank you Mr Dan and Ramsey it was a great experience

to
Review №36

Very professional and everything was super easy. Not your typical car buying hassle. Very knowledgeable and friendly staff. Highly recommend this dealership

La
Review №37

I had an awful experience with a towing company recently and Mini did everything in their power to make it right. I felt so heard and so well taken care of. I cannot recommend them enough.

Ch
Review №38

Great experience, worth the drive! Efficient and fast. I really appreciate Mr. Murray.

Ro
Review №39

Great experience with Jeremy. Buying a Mini from a Brit is truly the way to do it! Thanks for everything guys.

Ri
Review №40

Just started what I anticipate to be a great relationship with Mini of Ramsey. Dan Murphy, my service representative was great. Thanks.

Lo
Review №41

I am a difficult customer when it comes to cars. Especially my Mini. I love my Countryman and my car is my lifeline.Work, play, adventures outdoors I rely on my Mini to get me where I need to go. I have had issues in the past, but they have always resolved my issues and concerns. My recent service visit was fast, and superbly pleasant. Ryan is knowledgeable, communicates well, and always offers support and advice when it comes to my Mini. He is top notch in customer service.I purchased my Countryman here and have always serviced here. And will continue to do so because of their focus on making their Mini drivers happy and helping them keep on motoring.

Mr
Review №42

Strongly recommend going to Mini of Ramsey to get your car serviced. Ryan from the service department is extremely knowledgeable about these cars and very courteous. The technicians there are the people I TRUST working on my car. My local mini dealer in Poughkeepsie NY closed and the 50min ride to Ramsey NJ is well worth it.

Jo
Review №43

Amazing dealership. The staff was friendly and welcoming. Alex was amazing. She was very knowledgeable and made the process very easy and enjoyable. Overall Mini of Ramsey was a joy to do business with. I would definitely recommend them, and would happily buy from them again.

Th
Review №44

My experience at Ramsey Mini was a pleasurable one, from the salesman Bob Filenbaum showing us around the model we chose to the finance person Michelle Wright ironing out the paperwork before pick up.Love the car, love the people. Would heartily recommend this dealer.

Da
Review №45

Excellent and fast service. Ryan rocks.

Pa
Review №46

Our car buying experience was exceptional. Abe was incredibly helpful during the process carefully explaining the options so we could make an informed decision. We ended up with the perfect vehicle for our needs.

St
Review №47

Friendly and accommodating staff. Squeezed me in on an emergency, and got me back on the road quickly.

R
Review №48

Excellent work on my brakes. My Mini runs smooth as ever. I always take my Mini to Ramsey for work.

Ge
Review №49

Just purchased a used 2008 Mini Cooper from Prestige Mini of Ramsey. Ruby was an awesome salesperson (very quick to answer texts and phone calls) and helped me figure out a creative way to handle my financing so that I could get the car in time for my sons graduation.The dealership is clean and neat, albeit very busy at times.The few cons are a high doc fee ($799) and a $199 fee for “nitro tires”, which, in my opinion, is a waste. Overall Id recommend this dealership.

Sa
Review №50

Very pleasant experience. Alexandra took great care in making sure I got the MINI that was right for me. I drove a few before choosing the Countryman.All the paperwork was explained carefully to make sure I understood exactly what I was signing. I was in very good hands and felt the team took pride in their jobs and making my purchase as easy as possible.Thank you.

An
Review №51

Spiro is a class act and will make you an honest deal. Great experience from test drive to final signature. This is the 2nd car I purchased at MINI of Ramsey and Ill be back again.

Ka
Review №52

Very helpful, very nice and not intimidating.It was good, a great experience. Everything was explained and clear.Thanks to Abe and Greg two gentlemen and exercise customer service.I would recommend Mini of Ramsey.Karen Beller

Mi
Review №53

I walked in without an appointment, just for an oil change—no pressure, easy-going, friendly experience.

Jo
Review №54

As usual..i imagine things..like sounds, shaking or just a rough ride..so i call Mini of Ramsey and they NEVER hesitate to say..Bring her in! And i do...Well, as usual, they inspect my car inside and out...not a quick look/see but a thorough undertaking of my complaints and lo and behold, alls great!Cant say enough about Mini of Ramsey ..from sales to service, simply the best!

Sa
Review №55

I went in with a good idea of what I wanted and they assigned Bob to me. He helped me get into the car Ive been wanting for awhile and answered all of my questions. I have a low credit score but Luis was able to get me approved and I no longer need a co-signer. This was a great experience! I definitely recommend them for all your mini needs!

Ka
Review №56

Every single person I worked with had a smile and made me feel right at home. Alex is an excellent sales representative as she truly listens to you and your needs. I wouldn’t have spent my money anywhere else and if your checking out a mini here ask for Alex she will go above and beyond for you: Thank you mini of Ramsey team I love my new car !

sa
Review №57

My experience was outstanding. My sales person (Bob) was outstanding and the GM Abe was the best to deal with and did everything he could to satisfy the customer being me. I would go back to buy another car

Jo
Review №58

I recently purchased a 2022 Cooper S and I have to say that the Sales Professional who helped me was truly exceptional! Very respectful of my time, super diligent in tending to my needs and extremely thorough in communicating and following up with requested information! Her name is Alexandra Pereira and I would encourage all new buyers to ask for her by name as she was super duper! Thank you Alex for being so kind and so good at what you do!

St
Review №59

Spiro was knowledgeable and friendly, making my Mini lease experience efficient and exciting at the same time...The General Manager, Abe, was once again professional and courteous to work with!

Al
Review №60

I had a flat and had to have my Mini Clubman towed to Mini Ramsey, I have to say the process from Roadside assistance on was great, picking up the car, organizing a cab, then the check in guided by the supervisor Dan Murphy was super helpful. I even received a video of the car check. Expectations were set and kept, timing was great. Car was super clean when I picked it up. What could have been a really frustrating process was thoroughly painless. Would highly recommend Mini Ramsey as a dealership

pe
Review №61

Great experience from start to finish! Ruby is the best.

ed
Review №62

Amazing service by Ryan Patti. My fiancé and I are always so hesitant to take our car to Ramsey because we have never been impressed with past service, and have rather taken the drive to Edison. This time however, was completely different, all thanks to Ryan. Great communication, super friendly and professional. I didn’t feel pressure to spend on services and everything was explained in detail and shown to me. The mechanic was also very helpful and tried to find alternative options that would work best for me! Very efficient and quick service from beginning to end. Thank you Ryan for making this experience great and I will definitely be recommending Ramsey moving forward.

La
Review №63

I would highly recommend Mini of Ramsey!We were lucky enough to have Ruby to help us with the purchase of my daughters first car.Ruby was knowledgeable , efficient and kind. She assisted us with every little detail with ease.If you go to this dealer definitely ask for Ruby. 😊

AN
Review №64

Everything from the first contact to the last text with them was professional, courteous and noteworthy. I will definitely be coming back for other service requests I may have.

Ke
Review №65

Terry was great to work with as our salesperson! Everyone is so nice and not at all pushy.

Ti
Review №66

Mini of Ramsey is a great bunch of people. My sales manager Bob is the best they worked with me to get a great deal. And Mr. V the finance manager was great got me all the things I need and a good deal. You can not go wrong with this place. Need a new car they got you covered. See Bob and Mr V and you will be in good hands.👍👍👍👍👍

Lu
Review №67

I was very happy, everybody now what day doing. They helped me lot of and very friendly. Thanks . 👍👍👍

Ar
Review №68

Great place and people, very satisfied with the attention from Terry, we were thrown a few challenges along the way but came out on top, love my 2018 Mini, fun fun I’ve had behind the wheel.

Ra
Review №69

The service department made same day repairs to my car due to a flat tire. They were responsive and professional. I received my Mini back in pristine condition. Mini of Ramsey does a great job of taking care of their customers and their Mini Cooper vehicles.

Ma
Review №70

Service was great! Dan, our service advisor was awesome. Very friendly. Everything went really well. Car was ready before we expected.

Er
Review №71

Five-star review is for Terry, the sales associate who arranged for us to test drive a MINI. He really listened to our needs, patiently answered all of our questions, and didnt pressure us into buying anything on the spot. He also followed up a few days later to make sure we were happy with our experience. A true professional!

Do
Review №72

Love MINI of Ramsey! They are the best at customer service, quality of service work, and anything else related to my mini. They send you texts about the status of your car while in service, you can request for a loaner if it’s available and the work requested is take 2+ hours, the mechanic working on the car sends you a video before starting any service work and will call you for any recommendation needed for the car. Can always rely that they are doing their best for you and your car!

Di
Review №73

Ruby has made the whole process extremely easy and pleasant. It was a great experience and I’m so happy with my new car.

Me
Review №74

Friendly...curtious...and easy peasy. Had an oil change and they provided same day service and provided a loaner car. My car is also bubbly clean.

Ra
Review №75

I live in NYC but travel to Mini of Ramsey because of their hospitality and service. My advisor Dan was thorough with the needs of my vehicle, thanks Dan.

Sc
Review №76

They took care of my concern and treated me courteously.

Bi
Review №77

Spiro Bogris, the salesperson at Ramsey Mini was a pleasure working with! He made the process of purchasing the car very easy and seamless. I would recommend him to anyone interested in buying a Mini. RamseyI is very lucky to have him representing their company!

Ra
Review №78

Service was quick, Everyone there happy and kind.

Ro
Review №79

My experience having routine maintenance at Mini of Ramsey was extremely pleasant. The customer service is really as great as the cars. They made me feel like they cared about my business and gave my mini back to me beautifully cleaned inside and out.

li
Review №80

I always feel so comfortable and welcome at mini of Ramsey all the service providers are hove great customer service it’s always clean and they give you full explanation on your service.

Ca
Review №81

They are always very accommodating and always are able to get you in last minute if needed.

St
Review №82

Spiro was fantastic. He has great attention to detail and a supportive, informed tack with his salesmanship; truly a pleasure to purchase a car from. Michelle and V in the finance department were great as well. Buying our new 2017 CPO Mini Cooper S at MINI of Ramsey was a great experience.

Cy
Review №83

Best service ever!! Always accommodating and cheerful. So pleased!!

Me
Review №84

It was definitely one of “those” days. Got in my car and had 2 flat tires! Had to drop my dog off at the groomer. Then I called Ramsey Mini and checked to see if they had the tires in stock. They did. So I drove on my run flats over and they fit me in. However, my dog was at the groomer and they were about to lock up for the day. So Mini took me in their shuttle to pick up my 150lb dog!! By the time we got back my car was ready. They clearly went above and beyond!Amazing service. Honestly, that’s the measure of a great dealership.

fe
Review №85

Professional experience courtesy and respect very clean place, good coffe .

me
Review №86

Excellent service! Ryan was very helpful and friendly, he explained all the details with patiently. I left my cart there for 3 hours, During my service, they gave me a car which was great and comfortable! At the end they cleaned my car . For sure I will come back, Highly recommended !

Je
Review №87

High quality service department! Whenever I’ve brought in my car for tire troubles, the staff identify solutions and deliver preventative measures beyond expectation. They keep me updated while my car’s serviced (great communication) and the wait’s often shorter than anticipated. Everything they do gets documented, so I can go over what happened and keep track. Very grateful for their help!

Be
Review №88

Bought the car during the pandemic in the winter. Bob was great to work with and explained all the options and helped with the build. Had to wait longer than originally planned but the sale was overall seem less and even though I have had the car only for less than 24hrs, so far so good!

Er
Review №89

Mini of Ramsey is the BEST! Israel who worked on my car could not be more professional! He was so attentive and courteous. I highly recommend him. The shop was very timely and kept me informed of when the job would be done. Mark, who I believe is the manager went out of his way to accommodate my needs. I can’t thank him enough! Run, don’t walk over to Mini of Ramsey!

Mi
Review №90

Great salesperson who was straightforward and informative. The vehicle was in great shape- ready and clean when it was being picked up.

De
Review №91

RUBY is THE Best Motoring Advisor! No rushing, very calming, very knowledgeable, patient and helpful too!AND.... I LOVE LOVE LOVE my New Mini! Just picked it up yesterday and RUBY again, was just amazing!!! She made sure I knew everything about the car and has already answered my texts when I had more questions about something she already showed me!

Is
Review №92

Ryan Patti is awesome! He is super attentive, courteous and extremely likeable. In my observation this was not just with me but with all of the customers who were there to service their vehicle which says a lot. First time there for service and would recommend to everyone who has a Mini. Thanks for a painless experience.

Ma
Review №93

I know . . who hands out five stars on any rating?!? Well, I do, and I have a solid explanation of why. Ive been a Mini driver for nearly a decade. For a good portion of that time I have been working with one service manager; Mark. I drive hours to be able to have my Mini cared for by Mark and the rest of the team at Mini of Ramsey. Their service is unparalleled and hard to find elsewhere. The staff in its entirety is courteous, knowledgeable, respectful, and just do an outstanding job in their roles. Do yourself a favor and visit Mini of Ramsey. They will be the ones you return to again and again for all your purchase and service needs.

Am
Review №94

Had a great experience at MINI Ramsey! Greg was super nice, helpful & not at all aggressive. Would absolutely use him again for any future purchases. Buying was super easy & quick. 10/10 recommend

Do
Review №95

Bought a car online, and Mini Ramsey was great. Fast easy transaction

Ja
Review №96

Great. Efficient. Quick. Professional and friendly. Highly recommend.

Li
Review №97

Had service done here and they were done in less than 3 hours. They did a great job!

Sa
Review №98

I had a great service experience today. Jason at the front and George in the service bay did an awesome job!

mu
Review №99

Spiro was very helpful and has thorough knowledge of mini he was polite and guided from the beginning to end.

Ka
Review №100

Im on my 3rd Mini Cooper, the first two I leased in California. Since I moved to NJ, I purchased my newest one at Mini of Ramsey and I can fairly say that though I love Mini -- Mini of Ramsey is my favorite both in sales and in repairs! The service is quick, efficient, helpful, so spot on! But beyond that the people are what make this Mini location the best one Ive ever been to! The sales folks, like Ruby and the folks who help with financials and the repair front desk, like Ysreal just turn the experience into a fantastic time! I can actually say I look forward to seeing everyone there every time I get to stop in!

Information
100 Photos
100 Comments
4.7 Rating
  • Address:925 NJ-17, Ramsey, NJ 07446, United States
  • Site:https://www.miniramsey.com/?utm_source=google&utm_medium=organic&utm_campaign=googlemybusiness
  • Phone:+1 551-777-5700
Categories
  • MINI dealer
  • Car dealer
  • Used car dealer
Offerings
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
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