user
Capital sound& security
3030 Capital Blvd, Raleigh, NC 27604, United States
Appearance
Capital sound& security

Comments
An
Review №1

I do not recommend.One month ago I was told they had to order another piece for the radio installation. Finally take the car back for the service. Took the car at 12:30p and was told it would take a few hours for the install. Returned at 5:00p, only to learn they were not able to get the radio to produce sound. David is a joke!!! He attempted to get loud when questioned.Inside smells worse than a tobacco factory. Save yourself time, money, and stress.David, if you review this message, I MEAN EVERY WORD.

Jo
Review №2

This 3rd time been here do great work good pepole if u come here ask for Randy or Alex these are 2 best workers

ni
Review №3

Awesome customer service!! I had issue with my car remote the nice gentleman had me back in business all fixed really fast!! Thank you so, so much!! 😁

Ma
Review №4

DO NOT WASTE UR TIME HEREVERY UNPROFESSIONALTHEY TRY TO RIP YOU OFFTHE INSTALLLERS/TECHNICIANS ARE HALF DRUNKDAVID THE OWNER DOES NOT CARE ABOUT IF HIS TECHNICIANS LEFT A BAD INSTALLATIONGO SOMEWHERE ELSE!!

mi
Review №5

Payed for an install & ended up with a head ace cuz of the power line they put in... but if you go here ask for Alex to do your install !!!!!!! He is good

mi
Review №6

Not to happy with this place but you get what u pay for if you buy cheap you get cheap.... they broke my Navigation system

Ca
Review №7

Ive been going here since I got my very first car. Owners are super cool, installation is always quick and proffesional. Will continue going here until I can figure put how to do this myself. 😭😭

Hu
Review №8

Great guys and great work. This is my fourth car I’ve brought here for subwoofer install. Very knowledgeable and pretty good prices.

Ge
Review №9

TERRIBLE customer service. Went in for a subwoofer installation everything was going fine until I was about to leave and the air conditioning in my car was not working. I brought it to the persons attention who was working on my car and he did not know how it happened. It was just a coincidence that my air conditioning was working just fine until I was trying to get my speakers installed. Fast forward the guy is trying to figure out the issue, thinking it’s a problem with something under the hood the whole time it was their fault with messing with the wires in the trunk. Then had the nerve to blame it on me and say it was my fault and would have to go somewhere else to fix it, but I was not about to leave without them fixing the issue. He claimed he’s been doing what he’s doing for 30 years took about 3 hours for the whole process so will definitely not be coming back to this place. Plus they smoke in the work area very unprofessional many other businesses would appreciate customers unlike here.

Ca
Review №10

Worst customer service I ever received..Never got a phone call in 3 weeks.. I called daily..asked for my money back..cashed app my depost and had to go up there to give them HELL.. Lairs Lairs keep telling me the parts where in when they were not had to go 5 tells before I received a refund

Cl
Review №11

Terrible customer service. Was told a specific day to get some work done on my vehicle and the guy never showed up for the appointment. Rescheduled for another day and on that day the guy called out sick. Dont waste your money with this business. They will give you the run around all day everyday. Nothing professional about this place at all. Spend your money elsewhere.

Si
Review №12

Definitely not doing business with them anymore...

Na
Review №13

Good service

Ri
Review №14

Bought 7 units from there over the years. Cheaper prices without sacrificing quality.

Jo
Review №15

We got what we asked for!! Great service and we are happy with our sound!!

Ti
Review №16

Horrible customer service, liers. The business is just trying to stay alive. Its very run down, product selection is next to none. The products they do have are the cheapest available. Took a chance and had them do a install, worst decision Ive ever made. They tore up my carpet in the trunk, they set all settings on my amplifier to max. They smoke in the work area and my car smelled like smoke. The tech that worked on my car had the nerve to say dont forget my tip, I Laughed. Stay clear of this place.

Gr
Review №17

Lots of stereo needs for your car

Zu
Review №18

Great Service

Br
Review №19

Great work and great service

ri
Review №20

Great place

Ma
Review №21

Bad service

RU
Review №22

Horrible

Lo
Review №23

Trash

Am
Review №24

I love this place

Information
2 Photos
24 Comments
3.2 Rating
  • Address:3030 Capital Blvd, Raleigh, NC 27604, United States
  • Phone:+1 919-877-5590
Categories
  • Car stereo store
Working hours
  • Monday:Closed
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Offerings
  • Repair services:Yes
Similar organizations