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Master Wrench Inc
9803 SW Barbur Blvd, Portland, OR 97219, United States
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Master Wrench Inc
Comments
Jo
Review №1

On time water pump and alternator replacement and fair price. These are good people to work with.

Mi
Review №2

Amazing customer service, and very reasonably priced. Outstanding experience.

Co
Review №3

I called in about a door issue and although they thought it was something they could fix they recommended I get it checked out by a business down the street who was more equipped for this type of issue. After I visited that shop they noticed I had a coolant dripping so I went back to Master Wrench to have them take a look. They checked it out right then and were professional and a pleasure to work with. I will be coming back for any future work and would recommend this shop to anyone.

Wi
Review №4

Checking engine noise. Clear, prompt, fair price, didnt try to upsell us.

T
Review №5

Always honest and thoughtful. Class acts. Fun staff.

Mi
Review №6

Master Wrench is my goto for everything automotive. They have provided expert service for reasonable prices to me for over a decade.

Kr
Review №7

Most trustworthy and diligent mechanics Ive encountered. Always a positive experience.

zo
Review №8

Honest and fair on price. Will return for future repairs

Tb
Review №9

They were friendly and (wait for it!!) Honest.

Bo
Review №10

These are my mechanics now after two, very smooth appointments, one they got finished within a few hours. The guys are fair, never try to swindle, always honest and do great, guaranteed work.

No
Review №11

Master Wrench provided excellent service to repair our 2013 Honda. They diagnosed, obtained the OEM part locally, and made the repair all in the same day. They even resolved a minor annoyance in the electrical system. In addition, they communicated very clearly without talking down to us. The repair was done not only much faster than the big Honda dealer nearby, but less expensive too. We couldnt be happier at the service we received at Master Wrench.If you want to pay extra for a team of non-mechanics swarming around you and then wait 20 minutes while they fish your car out of some nearby parking lot, go to the big dealer. If you want your car fixed promptly with no bull and dont mind paying less, go to Master Wrench.

El
Review №12

My serpentine belt broke over the weekend and they had it fixed by Monday afternoon, fast. They were quick, polite and informative. Ive dealt with poor garage service with others in the past and its clear these guys are top-notch. I will be going back to them in the future.

Re
Review №13

Really nice customer service, the guys were really helpful and worked to get my car fixed really quick!!

Re
Review №14

Kurt and Master Wrench are the best. They communicated everything that was going on from the time they received my car until it was 100% fixed. Very thorough, honest, and reasonable. I will definitely bring my car back and recommend to all my friends and family.

Ma
Review №15

Had an electrical issue and they were the closest shop. I went in with no appointment and was fixed up and ready to go within the hour. These folks truely are masters! Thank you so much for the service you provided me and getting me back on the road so quickly!

Da
Review №16

Great owner and good work.

Ma
Review №17

Great Service. Great people, honest with integrity.

Ed
Review №18

The staff at The Master Wrench is terrific. I came to them needing a brake service on my car (pads, rotors and fluid). Mark and Kurt were incredibly helpful and knowledgeable when it came to selecting the proper parts for my car, and also educating me on the process.I would recommend this shop to anyone needing maintenance on their car. It is so nice to have a truly neighborhood based shop to trust your car to.

Ja
Review №19

A class act! If you are looking for somewhere to service or repair your car I cannot recommend them highly enough. Super professional, transparent and knowledgeable.

Ka
Review №20

Great deals! Trustworthy!! If youre looking for a mechanic that will take care of you and isnt in it just for the money, then these are your guys! They have GREAT customer service and you wont pay for something you dont need. I will always go back to The Master Wrench! The drive is worth the service every time!

Ro
Review №21

Ive been using Master Wrench for my auto service for nearly 30 years and three cars. Always friendly and caring service - they will treat you like a member of the family. There has been more than one occasion where Ive come in to request a certain service on my car and theyve worked out how I could save money and get a better result. With one car, they told me when it was time to quit pouring money into it and buy a new one - even though it meant they lost my business for three years (new car warranty period). I would recommend this shop to anyone.

Tr
Review №22

Super helpful and upfront about cost. Great place for fast quality work!

Ju
Review №23

I went in to Master Wrench to try and get my car fixed due to a faulty part. I used Handy Andys Towing to tow my car to the shop, which included a discount. While it did take a few days for them to get to it, they kept me informed of its status throughout. The price was way below dealership cost. And the whole process was comfortable and stress free. So glad a friend recommended me to this place. And I do to.

Na
Review №24

I never feel like they are ripping me off!!

K.
Review №25

Used vehicle inspection, they did a good inspection: had some informative feedback. Went to pick up vehicle, it had a dead battery. Not sure what to think about that.

Al
Review №26

Ive been going to them forever and always trust them with everything they do. Highly recommend these this shop and everyone who works there!

Al
Review №27

Very friendly staff. Cory helped show and explain to me about how to know when my alternator is going bad and topped off all my fluids free of charge.EDIT: They did end up diagnosing my car incorrectly. Looks like it was not an alternator problem but serpentine belt tensioner.

Je
Review №28

I came in and told them I needed a radiator. They called me back and told me it was my upper hose.They could have put in the radiator and I would have never known. This is honesty that cant be bought at any price.BEST SHOP EVER!

40
Review №29

I have taken my 03 Chevy truck in there several times for service and repair. Chuck and his crew have always been honest with what they do and fair with the price. I will continue to recommend them.

Be
Review №30

Took a vehicle in for a pre purchase inspection.. Picked up vehicle with a dead battery and a. Distinct stubble. For $101.00I wasnt impressed....

am
Review №31

Awesome.

M.
Review №32

Brought my car here to have a belt that was squealing badly, and eventually tore, replaced. After having the work done, the belt began squealing again, worse than before almost immediately. Due to my own busy schedule, and lack of driving often, I put the problem off with the notion of going back to let them know the problem was not fixed. Unfortunately the belt tore again before I had the chance.Brought the car back and they said they fixed it (did not charge me for it, under warranty I assume) and said they cleaned some gunk that had been causing the belt to slip and that was the issue.When leaving the lot, the problem returned almost comically quickly. More disappointed that the business never contacted me to do a follow up to make sure the issue was resolved.Either way, I no longer trust in their ability to diagnose the problem or their integrity as a business. Will not return and will spend my money elsewhere.

Va
Review №33

Fair honest old time mechanics. Neighborhood place.

Jo
Review №34

Did a good job diagnosing and repairing a whining noise and belt squeak on cold startup. Reasonable prices.

Fl
Review №35

Very excellent service! Keeps my cars running in top shape.

Er
Review №36

I would never ever take my car there again. I took my car for an inspection in the morning and by the afternoon it was still not done. I was told that they were very busy and that they could not finish it. My husband called at 1 pm and they had just started inspecting it.It is very hard to leave a car for the whole day (arranging car rides, dropping off kids, and what not) but for them not to do the job or even call us ahead of time to give us an update is unacceptable.I do not recommend this place. We will be going to MetroCare (around the corner from Master Wrench, on Capitol Hwy) who do know about customer service, responsibility, and professionalism.

Ca
Review №37

Good and quick service. Got my car back same day!

Li
Review №38

Disappointing local business. More interested in the how to swindle a quick buck then providing a good service with good quality. I was charged $ 100.00 when I took my car in to find out what the funny noise was under my car. They put it up on the lift and 10 minutes later informed me someone stole the spare tire from the under carriage. That funny sound was the left over chain dangling. cha-ching~

Re
Review №39

Very helpful, even late in the day. Trustworthy service.

Pe
Review №40

Best customer service I have ever found!

De
Review №41

Best shop in town! Fast, honest, reasonably priced.

Je
Review №42

Great work from Great Mechanics

Mi
Review №43

Unequipped to do repairs on some foreign cars.

Ma
Review №44

They will get it right ! This is my go to place for vehicle repair and basic maintenance. In short - they care.

Bo
Review №45

I did not use this business.

Mi
Review №46

Great people friendly

M
Review №47

Good knowledge.

ca
Review №48

Extremely honest, and fair.

Information
7 Photos
48 Comments
4.5 Rating
  • Address:9803 SW Barbur Blvd, Portland, OR 97219, United States
  • Site:http://www.themasterwrench.com/
  • Phone:+1 503-244-0467
Categories
  • Auto repair shop
Working hours
  • Monday:Closed
  • Tuesday:8AM–5:30PM
  • Wednesday:8AM–5:30PM
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:8AM–5:30PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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