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Hometown Garage
116 Marlborough St, Portland, CT 06480, United States
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Hometown Garage

Comments
M.
Review №1

As a single woman, it is so important to me to find mechanics who are trustworthy, honest, respectful, and explain things without condescending. Ed and John at Hometown Garage do such a good job at taking care of my car and taking care of me as a customer. They have real integrity and Im so happy I found them. Do NOT go to the big guys across the street -- theyre NOT good mechanics and charge ridiculous prices. Go to Hometown Garage-- they are great mechanics, charge fare prices, and treat customers well.

Ti
Review №2

Awesome service, they send you a text message link that tells you who will be working on your vehicle, what is wrong with it, what needs immediate attention, what can wait and what they are fixing which is pretty cool. The staff is very professional, hard working and honest. Definitely my go to place.

Ma
Review №3

Ive been a customer for almost 20 years. The team at Hometown Garage has always provided me and my family with quality workmanship, an honest price and no surprises. They tell me whats needed, how soon its needed and dont push additional unnecessary work. Very happy to recommend them to others.

Ma
Review №4

John, Ed and everyone at Hometown Garage have always been fantastic! I have been going there for years now with many different vehicles for all kinds of repairs and the experience has always been great. Unbelievably personal service always making me feel like a friend. I trust Hometown over anyone else for any repair. They always go out of their way to fit me in and answer all of my questions about a repair. I could go on and on. Don’t hesitate to try this shop!

Se
Review №5

They gave me an extremely accurate quote and did an excellent job. Did a full safety inspection also which I did not expect. Will definitely bring my truck back again.

Tr
Review №6

Friendly professional service in a timely manner. Offers honest explanations and recommendations for what needs to be done. Fair prices

Gr
Review №7

The entire experience was great at Hometown Garage. It was nice dealing with the actual owner of the business--I knew he would want to make sure I was happy. They did a very thorough assessment of the car and gave me some recommendations of work that should be done, but there was no pressure to sell me the work. I ended up having front brakes done on their recommendation and the work looks and feels tremendous. I definitely recommend the friendly, competent folks at Hometown.

Ma
Review №8

Hometown Garage is the best auto maintenance/repair business in my area. I have been 100% happy with all maintenance and repairs on my Subaru, and my previous vehicle. They follow the manufacturers maintenance schedule at a better value, friendlier, and more professional service than any dealership I have visited in the past. Highly recommend.

Ti
Review №9

John and his team are professionals, they only recommend what you need and they stand behind their work. I highly recommend Hometown for your automobile repair and servicing needs.

Ma
Review №10

I went in for an emissions test last week. It was easy to make an appointment and I was in and out in 20 minutes.

Sh
Review №11

I needed a brake job and they were able to take my car the same day and get it back to me in that afternoon. I was very happy with the service all around and they even switched my snow tires over to All seasons at the same time.

Da
Review №12

Very professional, reasonably priced, did excellent work. We have used Hometown for years with excellent results.

Gr
Review №13

Had some front end work done on my trailblazer, and it still was noisy after a few days, took it back and they fixed it the next day. Great service.

Ke
Review №14

The communication and diligence from their end was unparalleled. I thought I needed a Transmission rebuild and was turned away by two other shops. Hometown Garage did a thorough inspection and discovered it was just the head gaskets that needed to be replaced. Substantially less than I feared, and they were communicative along each step of the process with updated quotes. I got the truck back over a week ago and I have not experienced any lagging issues from before these guys worked their magic. Highly recommended!

Mr
Review №15

Had new performance springs put onto my car and I couldnt be happier. It came out great, and I am really happy with the quality of service.

jo
Review №16

Highly recommend. Went in to look at exhaust. Wasnt able to get parts to replace that day, but able to patch problem temporarily.

Je
Review №17

Great garage and great bunch of folks that work there. Recently had a part go bad that they installed a few months back. Dropped my car off, got it back the next day, no charge! Awesome service and hospitality!

To
Review №18

Once again Hometown Garage has done and excellent job with my truck repairs. They quickly informed me about the worn and damaged parts that needed replacement. They invited me in to see the parts and the extent of all work needed. Ed work out a precise estimate for me and stuck to it after the job was done. John called me a day after I was back on the road to check on the patient and I told him how well the truck was driving now. John and Ed are the most down to earth, honest, good old Connecticut boys you can find and they never get tired of my questions when Im asking about advise on caring for my truck. Five stars all the way!

Mi
Review №19

Honest, friendly service! I brought my car in to get new rear brake pads. I was told last year by a different service center that I needed to replace the rear brake pads soon. In fact they suggested I have them done at that time. I declined last year so when I started to hear some intermittent squealing just recently, I figured I it must be time to have them replaced. I brought my car to Hometown to have the work done and was shocked when they called me about an hour later to tell me the brake pads didnt need to be replaced yet b/c I had 50% left!! Talk about honest service! How often does that happen?! I am sure if I had taken my car anywhere else, they would have just done the brake job even though I didnt need it. On top of it, Hometown didnt even charge me for their time! I am pleasantly amazed and very appreciative of their honest and friendly service and plan to bring my car back for all my future service needs! Thanks Hometown!

da
Review №20

Good clean work. Friendly and honest. It will be my go to service location for all my future needs

sa
Review №21

I always feel very comfortable bringing my car here. Everyone is very helpful and professional. Prices are fair and they always do great work. Definitely get a hometown vibe from them.

Su
Review №22

All around great experience. Nice team. Honest work, fair price. Highly recommend.

Th
Review №23

Great service!

An
Review №24

Awesome team to work with, fast and thorough service. Ill be back again

Al
Review №25

We had a great experience at Hometown Garage and will definitely use them for future work. Great customer service too!!!

An
Review №26

These guys are so great! They take great care of my vehicle, and are always pleasant and very accommodating. I wouldnt go to anyone else.

Wi
Review №27

The service at Hometown is always excellent! On time, as promised and always great recommendations to keep my car running for a long time to come.

Su
Review №28

Always excellent service and fair prices. John and his team are great.

Ri
Review №29

Great service and very nice staff, Ive been going to John for years and he is very honest and trustworthy.

Li
Review №30

Honest and friendlyEd is awesome!

mi
Review №31

Love these guys. Their prices are always reasonable and they are honest.

Ja
Review №32

Always found to be honest and fair priced. Will recommend.

Ji
Review №33

Unlike the majority of repair shops that change out parts, Hometown Garage puts in the diagnostic time to locate the problem which equates to a much lower final bill for the customer. AAA+ Rating from me!

El
Review №34

I knew what was going on- no surprises!

Ro
Review №35

Great work and honest people

Do
Review №36

Great place

Ma
Review №37

Very capable mechanics

Fr
Review №38

Fixed my nephews Jeep

Fr
Review №39

This place rocks!!!

Information
70 Photos
39 Comments
4.9 Rating
  • Address:116 Marlborough St, Portland, CT 06480, United States
  • Site:http://hometowngarageportland.com/
  • Phone:+1 860-342-5777
Categories
  • Auto repair shop
  • Auto spring shop
  • Auto tune up service
  • Brake shop
  • Car repair and maintenance
  • Engine rebuilding service
  • Mechanic
  • Tire shop
  • Transmission shop
  • Wheel alignment service
Working hours
  • Monday:7:30AM–5PM
  • Tuesday:7:30AM–5PM
  • Wednesday:7:30AM–5PM
  • Thursday:7:30AM–5PM
  • Friday:7:30AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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