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Online Automotive Group
1835 W Crest Ln, Phoenix, AZ 85027, United States
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Online Automotive Group

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Jo
Review β„–1

Nice and friendly people. They seem to have nice cars for sale. We bought a Ram Classic Dodge Pick Up 2 Wheel Drive Truck and my husband is very happy with it. Saw quite a few BMWs as well, I didnt see the whole inventory but I just might go back to see what else they have if I decide to get rid of Blue By U. Dont think it will happen anytime soon 😜 but you never know lol

Is
Review β„–2

If I could give this place a six star I would!!! Very friendly & awesome people there. Ken did an amazing job explaining everything to me And made my experience here at online automotive great. This place will NOT disappoint you!!!

ca
Review β„–3

Jeff Tellman was awesome all we had to do is tell him what we where looking for, gave him a budget and what we were looking for and within days he found us a couple options. We picked out what we wanted. He took care of the rest and got us a great deal. We are super happy!!!!! Highly recommend!!!!

Du
Review β„–4

Jeff was referred to us by someone and I couldn’t be happier. I really appreciate the up front no b.s. approach. He was able to work us into a deal far better than any dealers we had talked to previously. And found us exactly what we were looking for. I’ll be a customer from here on.

Ti
Review β„–5

I wasnt sure about the saddle interior at first, but its wet! If youre looking to get into something new, gotta give my man Telly aka Jeff Tellman a shout! Thank you for taking care of me, my brother.Highly recommend, only way to go if youre looking for a new ride! πŸ‘ŒπŸΎ

Ni
Review β„–6

Awesome place to buy a vehicle!! No big dealership hassling. They will also buy your vehicle if its in great condition with low miles and what they want in their inventory! Love love love this place and will look for my next vehicle here.....

Br
Review β„–7

Jeff Tellman is absolutely amazing! He sat down with us late one night and genuinely listened to what we envisioned for our next vehicle! He diligently worked to find our perfect jeep, kept in constant contact, eagerly sent over potential prospects until we found THE ONE. He not only explained the process to us, but educated and answered any questions we had! He made the entire process so easy!! We are so appreciative for the referral to Jeff and will refer all of our family and friends to him!!!Thank you Jeff for all that you’ve done! We love our Jeep!! #JeepLife 0 IIIIIII 0

Ri
Review β„–8

My family has purchased ALL of our vehicles from these guys over a 20+ year period. It’s the best buying experience hands down, and their inventory is unmatched. In quality and price.

Da
Review β„–9

I’m always wary of car buying being a female. Jeff Tellman made this car buying experience so uncomplicated that I will purchase all my vehicles through him. I highly suggest going and seeing him for your next purchase.

Le
Review β„–10

Excellent service and great value. Ken Welsh was more than helpful. Ken honored my research and was completely transparent with service records, etc. We will certainly endorse and refer Ken Welsh to our friends in need of a quality used car. Buying a car is usually a hassle, but not this time thanks to Ken and staff.

ch
Review β„–11

Bought a 2016 Colorado from this place and i love it drives like a dream. Thanks Ron for fast and smooth transaction. Id recommend this place to anyone!

An
Review β„–12

Usually going to a dealership is a hassle and a headache, however Online Auto is an exception to that rule. After finding a car I was interested in, the process was so simple and stress-free. Not only that, but the cars are in pristine condition and extremely low miles. These cars are very well taken care of. I would highly recommend Online Auto to anyone looking for a car.

No
Review β„–13

Super great people to do business with, Ron and Ken definitely are out here getting the job done right!!πŸ‘

Da
Review β„–14

Very smooth and quick service purchasing theCar of our dreams Mr Tellman was more than professional with helping my wife and I 2018X 4. BMW. We also enjoyed the peaceful no haggling atmosphere at their dealership.

Gu
Review β„–15

Great service and easy painless process from Ken and Rob. Very transparent crew straight to the point.

Ga
Review β„–16

If you’re looking for some real hospitality, honesty and more importantly a good deal come down and ask for Ken

Ch
Review β„–17

Had a car delivered to Wisconsin from this place and it was pretty much an all around great experience. Would definitely recommend. If youre hesitant on getting a car delivered from this place, dont be. Smooth process, trustworthy people, and will definitely go back in the future.

Br
Review β„–18

I purchased a car from Online Auto Group in April of 2021. Vehicle was delivered on time, was in the condition they stated (actually better), and their service before and after the sale was exceptional. Price was a great value as far as I was concerned. Thanks Jeff Tellman for your excellent help. Ill do business with these guys again.

Ch
Review β„–19

I contacted Online Automotive Group from an add on Facebook Marketplace. I was looking for a blue SUV. I had other options but facts my insurance told me directed me to look at Onlines 2008 Rav4. I talked and texted with Ron. He was very understanding to my needs to see a Car-fax report, and information on what they had fixed. Also to have my husband test drive the vehicle, have mechanics look at it for me. I appreciated his friendliness, and ability to communicate well. It was my choice but I regret not getting the warranty that was offered.Happy car shopping!

Ha
Review β„–20

Jeff was amazing and helped make the car buying process so much easier and stress free. He was professional, polite, knew his stuff, answered all questions and even helped go above and beyond. If you want a good deal with great customer service I highly recommend setting an appointment up!!!!!!

Lo
Review β„–21

What a fantastic car buying experience. Ken Welsh provided an awesome, easy and delightful way to purchase a vehicle. Ken is extremely knowledgeable and efficient. His customer service skills are excellent and his sales skills above reproach. Thanks Ken for your assistance. Love my new car!!!

Le
Review β„–22

WOW!!! I have been looking for a Jeep for a few months and it has been pain. A friend referred me to Jeff at Online Automotive Group LLC and he had the Jeep I wanted, with Less Miles and 3 years newer than all the other possibilities less than 2 hours after reaching out. WOW! Jeff got me the trade in number I was asking for on our Prius and there was ZERO haggling. I asked for some extra gear for my Jeep after the sale and Jeff found everything online, ordered it and had it all installed within the week. The BEST part? He delivered my 2018 JEEP WRANGLER with 24k miles to our house in Sedona (2 hours) away from their office. We all went to lunch and now Jeff is my friend I I have no plans of ever getting a car without Jeff in the future. Jeff makes the process too easy. From the moment we showed up to test drive the Jeep to signing the paperwork was under 90 minutes. I couldnt be happier. THANK YOU JEFF. My only regret is that I didnt find you sooner. Much Love!

Am
Review β„–23

I am blown away with how easy it was to purchase a new car from Online Automotive! If you want a headache free, stress free (WHAT?!) car buying experience then you have found your place! Jeff Tellman made the process seamless and overall just incredible! The quality of the cars (with LOW MILEAGE!!) is next to none! I promise that you will NOT have buyers remorse after working with Jeff and Online Automotive!

Ro
Review β„–24

Great staff !! Got the car I wanted thanks to Jeff Tellman.

Je
Review β„–25

Wow, what a great experience! Ken called me right after I said I was interested in a Lexus, and answered every question without any pressure. We then negotiated everything over text to my satisfaction. The next day I went to their office, test drove the car, then signed all the paperwork, which didnt take long at all. I dealt with Ken from start to finish, he was very informative but never pushy. It was a pleasure working with him. This is the best car buying experience Ive ever had.

Te
Review β„–26

We bought a 2009 Miata from Online Automotive in March 2021. We dealt with Ron for the purchase and he was very good to work with. We had plenty of time to inspect the vehicle and take it for a test drive, and the car was just as described on their website. The whole experience was low pressure, which is always a nice change from so many other dealerships. We also appreciated the ability to see the detailed CarFax report and reproduction window sticker online and prior to arriving at the dealership - this gave us a better level of assurance as to the quality of the car and what to expect when we arrived. We are very happy with our purchase and I wouldnt hesitate to do business with them again.

an
Review β„–27

Truly very grateful for the help that I received from Ken Welsh, at Online Automotive. The process was fast and outstanding! Ken was able to provide every single thing I requested and could need in a car.P.S. Not all salesmen are truthful, understanding of one’s situation or even willing to genuinely help, but Ken Welsh is your guy!!!

Ca
Review β„–28

I’ve bought more cars than I care to admit, and dealing with Jeff Tellman was hands down the best auto buying experience I have ever had. When I told him I was early in a lease and needed to get out of it, he told me he’d figure something out when other dealers told me it wasn’t possible. When I had reservations about the vehicle size (it wasn’t on the lot yet), he personally got a loaner and drove it to me, so I could check it out in person. I was also in a hurry on delivery day and told him i needed it to be as quick as possible and he had me out of there in under 30 minutes. When the vehicle showed up with one key, he told me he’d make sure to get me a second. Amazing service and I will without a doubt be purchasing all of my cars from him in the future.

Ja
Review β„–29

Excellent service! Ken was amazing and the process took less than 15 minutes! My car is beautiful and runs great! I will be back for another car from this groupπŸ‘

Ja
Review β„–30

This was the best experience Ive ever had purchasing a vehicle. We priced the vehicle we were looking at for months, and found the best one at the best price at Online Automotive Group. We worked with Ken and he was wonderful. The whole process was very quick, and no haggling over price, no list of fees were added onto the purchase. These folks are up front with price, and will find you a very low mileage, perfect vehicle. I highly recommend them!

Da
Review β„–31

One of the most pleasant car buying experiences I have ever had! Everyone at the dealership was extremely pleasant. Came to the dealer to look at/test drive one vehicle, found it didn’t β€œfit”. Ron, our sales person, suggested another vehicle after he listened carefully to our needs. The vehicle, after test driving it, fit what we wanted perfectly.Would definitely recommend.

Ro
Review β„–32

I bought my Lexus Convertible from On-line Automotive and the transaction was flawless. Their Salesman Ron was absolutely outstanding. He was always available to me and made sure he answered all my questions, even on his days off. Ron made sure my vehicle was detailed and ready and explained all defects on the vehicle to a Tee. Buying a vehicle sight unseen is an exercise in stress and anxiety no one wants to deal with, however, when youre looking for a one of a kind vehicle as I was, its the only way. I found this company honest and truthful and wont hesitate to use them the next time Im looking for a vehicle.Update: Its been several weeks since I bought the vehicle and Ron called me today to make sure I was still happy with my purchase and if the vehicle was still performing to my satisfaction. Who does that?

Eg
Review β„–33

I wouldnt imagine giving a car dealer company 5 stars but these guys definitely deserve it. I just called to ask for a car that I saw on their webpage and they said that I could come and test it anytime. When I went there, car was ready and already running. A/C was on so I didnt have to test it with all the heat of the Sonoran desert. They were friendly, helpful and most importantly not-insistent. You can go there test whatever you like and leave comfortably. Even if you dont end up buying your car there you will have made some good friends.

le
Review β„–34

I have bought two cars through Az Online Automotive! I must say Jeff Tellman was amazing, super accommodating. He made it not only easy but I ended up with the perfect car! I couldn’t be happier.

AS
Review β„–35

We bought a 2014 Jeep Wrangler Rubicon unlimited from Jeff Tellman almost a year ago and I am still completely happy with our decision! This was the most painless, not stressful, easiest vehicle buying experience I have ever dealt with and I’ve even worked in automotive and those salesmen are crazy vultures!! Jeff becomes your family and he goes above and beyond and listens to what your wanting and makes sure it can happen! He goes over things on your credit to help you make it better and suggestions on refinancing after 6months to a year after fixing those said things. Which I have never experienced that at any other dealership ever! I’ll definitely be going back to him for any of my vehicles! Thank you Jeff for taking care of Tom and I.

Ju
Review β„–36

Go see my boy Jeffery and I tell you he will make buying a car like no other! Trust me I have bought my fair share of cars and it was by far the easiest experience! I’ll definitely be back when I am ready for something else!

Re
Review β„–37

I worked with Ken and had a very smooth experience. Received a great price for my trade in, and the car itself was a true gem. I feel very lucky to have come across OAG. Many kind thanks!

Tr
Review β„–38

Our FOURTH auto purchase from this Amazing Business... Thank You Ed and Ken for another great car buying experience ... I Love My Subaru... Highly recommended buying a car from Online Automotive... in and out in 20 minutes .... best way to buy a car anywhere hands down πŸ˜€

St
Review β„–39

Best experience I’ve had buying a vehicle has been with Jeff Tellman at the Online Automotive Group. We connected by phone, I outlined what I wanted and he found it quickly- then delivered it to my house where we did paperwork quickly. Can’t be any easier- I’m very happy with my experience with Jeff and the Online team.

Ad
Review β„–40

I absolutely love the car and customer service I received from Online Automotive! Ken was super accommodating and ensured that I was happy with the car that I was buying. I would recommend this dealership to anyone wanting a great car and awesome buying experience! It was one of the easiest buying experiences I’ve had.

ja
Review β„–41

The real judgment of a dealership is how you are treated when in need or a problem arises. Ive been in auto business since 1999, Ive never witnessed a dealership step up the way this dealer did; totally shocked and unexpected. They absolutely went above and beyond without me even having to ask.You also only work with 1 person the entire time, which is a BIG PLUS.This dealer also is known for resurrecting careers of those that were superstars in this business, but were fed up with the games and lies of big dealers that simply dont care. Therefore, you literally have the best of the best staff that were literally getting out of the business altogether, until they met this owner that will put people first; giving the best of the best a place to call home and do business the way they had always felt it should be done.There is nothing wrong with making a profit, and buyers also lie and play games all the time too, so dont go in there and make it all about them giving everything away to you. Treat them the right way and allow them to make a profit. Let them be the change weve always wanted to see and support them. DO NOT GO TO BIG DEALERS AND DO NOT BUY NEW CARS FROM BIG DEALERS, THE VALUES TANK. HERE YOU GET CARS WHOSE VALUES ARE AT THEIR BEST AND THEIR PRICES ARE ALWAYS LOWER THAN THE COMPETITION BECAUSE THEY WILL LIMIT THEIR PROFITS TO FAIR. HIGHLY RECOMMEND, GREAT BUSINESS PLAN, ALL ABOUT PEOPLE FIRST, ALL STAFF CARES.

Al
Review β„–42

Im not exaggerating when I say this was the best car buying experiences i have ever dealt with. I randomly came across the car I wanted online and inquired about it on their website and less than an hour later I had a response. I went there the same day and when I got there the car was ready for a test drive. Ron was my sales person and I cant recommend him enough. He was not in any way pushy like some sales people and he answered every question I had. I was in and out of there with a new car in less than 2 hours which is insane. Thank you Ron!!! I cant wait to recommend you to all my friends :D

Re
Review β„–43

I just recently bought a 2013 Audi Q5 3.0T S-line. The car? Despite its age, it has low mileage. Let’s just say it could still fit in the Certified Pre-owned Category. Amazing CARFAX report with on the dot maintenance record. These are the kind of cars you can find here. And Ron, God bless him... with decades long experience he’s like a member of your family you can trust. A friend you can count on. He knows what’s best for you. No pressure, straightforward negotiations. Their huge inventory is stored in a covered warehouse, coming inside feels like you’ve walk into a car collector’s garage. All high-end and luxurious without the premium price. Don’t take my word for it, go see for yourself.

ro
Review β„–44

I recently purchased a Jeep from Online Automotive Group and Jeff Tellman gave the best service I have ever experienced in purchasing a vehicle! I now see why they have won so many awards. Jeff is now my guy on any future vehicle purchases and I give him, and Online Automotive Group, my highest recommendation!

Ch
Review β„–45

Stopped in when noticed a gorgeous BMW 750i outside while we were driving by. Jeff came out to help us and was very friendly and professional from the jump. After our test drive, my wife still wanted see another vehicle at another dealership before pulling the trigger just for peace of mind. Jeff wasnt pushy, he tried to make the deal as sweat as possible and worth our time, and stayed professional and friendly even after we decided not to purchase the vehicle. Highly recommend this place. We will definitely keep an eye on their inventory because we would love to work with them on purchasing our next vehicle.

No
Review β„–46

Fantastic experience never had better service, Ron went above and beyond for me. Made it fast, No pressure super easy. I wouldn’t go anywhere else.

Ju
Review β„–47

I will NEVER do another deal with anyone other than Jeff Tellman. After being screwed over so badly by AutoNation Chrysler Dodge Jeep, to the point the FTC and Attorney General were involved, I was more than hesitant to do business with anyone. My husband had purchased from Jeff in the past and highly recommended him, so I reached out and was cautiously optimistic. Jeff was amazing. He found me the PERFECT car to meet my needs at an amazing price and most importantly, didnt rush me through the process and try to sell me things he knew I didnt need. He was patient and kind and answered every question I had no matter how small. Service after the sale has also been phenomenal. At AutoNation, if was like pulling teeth to get anything done, at least 6 or 7 requests followed by broken promises, AND they illegally kept over $5k of my money for 9 MONTHS after I got rid of my vehicle. Not with Jeff. If I need something or have a question, I send an email and usually get an answer the same day. I cant say enough how happy I am to have found him and will never go elsewhere. He is truly an asset to this company. We had such a good experience that my husband also purchased a vehicle with Jeff and has also been delighted with the customer service that he has received.

Na
Review β„–48

We had really good experience. We only knew that we wanted an SUV but not with 3 rows of seats. Ed Moses was very patient in letting us decide what we thought would work for us. We decided on the Ford Edge and wanted a certain color. Ed searched and found not one but two in the color we wanted. We again were worried about buying without seeing or driving beforehand. He said no problem, it will be in the best shape by the time they go over it, fix any small unforeseen problems. If we dont like it, we dont have to buy it. Its been great experience. Great, comfortable vehicle,and none of that awful car dealer pressure.Ed also arranged shipment of our older vehicle to our daughter in Texas. He made the whole transaction very easy for us. Thank you again Ed. Jim and Nan Reid

Da
Review β„–49

My friend came here to buy a car from Ron from California and we had the best experience ever would recommend this car buy experience to everyone...

Jo
Review β„–50

Jeff Tellman was absolutely amazing, went above and beyond for locating my Inlaws a pickup to pull there new acquired 5th wheel. They retired a few weeks ago and I knew Jeff would take care of them. Buying a car for my wife next week also and will only use Jeff. Want superior service and just an all around good person, Chose online Auotomitve and Jeff!!!!

Jo
Review β„–51

A few good friends recommended talking with this company when I was ready to upgrade my Tundra and I can’t stress enough how easy and stress free my experience was with Jeff, he had exactly what I was looking for and never pressured me into a sale! It’s rare to find a dealership that REALLY has your best interest at heart. Very highly recommended! Thanks Jeff!

To
Review β„–52

Excellent car buying experience. Jeff Tillman worked with us quickly and efficiently. Really a hassle free purchase. Online Auto lives up to their mission statement. Cheers. Tom G.

Tr
Review β„–53

With all of the nifty search engines on the web, most of us look for the car we want and don’t really consider the dealer. If you happen to find a car you like at Online Automotive, consider yourself very lucky and know your getting a great car and working with honest people. I live in north Idaho and found the car I had been looking for at Online Automotive. I reached out to Ed, and he answered all of my questions. I found an independent mechanic to look at the car, and Ed had gladly took it there. Once it checked out I flew down. Ed even pickEd me up at the airport! I opted for financing thru a credit union that Ed worked with, and for a better rate than I could find at home. From the time I touched down to when I drove off in my new car, only took about three hours. Ed even topped off the gas before I headed out.I love my new car. And I love how painless the purchase process was. I would recommend anyone I know to use Online Automotive!

Ba
Review β„–54

I was hesitant to go here but my son wanted to and I left extremely impressed. The vehicles are all inside and in perfect condition. Prices very competitive. Glen in sales was great and no pressure. We went back 4 days later. Purchase time was less then an hour and easy. If you are looking for a gently used vehicle i would highly recommend this place.

Bo
Review β„–55

I do not usually purchase a used car but OAG had a low mileage Infiniti FX37. My visit to the dealership was good and I was able to take the car for a couple of test drives. Ed had the car detailed and fixed a few little things. I had the oil changed by an Infiniti specialist and was told that all the belts and hoses were good and everything was ok. I think Ed only sells cars that are roadworthy and reliable

Du
Review β„–56

Cory was amazing. No pressure, didnt take long at all. Gave me a great price for my trade in, showed us the numbers the entire time. There was no going back and forth into the big bosses for different numbers. He did it all. The Toyota FJ we bought was low miles, wonderful condition and we love it! I will never buy a car any other way. And I probably will only buy from Cory. Cory, thank you for your service in the Marines and your volunteer work.

Da
Review β„–57

I recently purchased an amazing car from Online Automotive after about three weeks we had a little issue with the car that was really out of the hands of both us and Online Automotive. We explained this issue and they stepped up and helped us out! We were very impressed and extremely grateful!When we went to see the car, I loved that Cory our Sales guy was super down to earth and very honest! No crazy hard sell stuff at all and not the hierarchy of people trying to put the sales pitch on! Just one guy and he handled it all! AND did all of the loan package for us! We walked out with a new car! I will absolutely buy another car from them! DS - Phoenix AZ 2018

Na
Review β„–58

Just bought my Acura MDX at Online Automobile. Such a pleasant experience getting the deal done. Took a few days for me to figure out which car was for me as all the cars were amazing and in pristine condition. AJ, Jeff and Ed were all informative, patient and genuine every step of the way. No need to worry about pushy care salesman here! Amazing Service and a great car selection at a fair price. What more can you ask for? I can’t recommend Online Automotive enough!

jo
Review β„–59

AMAZING place to buy a car. Dont let the outside fool you. They have a lot of cars. These guys have amazing pricing on cars with great mileage and will treat you right. Ask for Cory. I dont want to belittle him by calling him a car salesman because he is amazing to work with. Visit their website or FB page. They got me a better interest rate than I could have imagined. So happy we went to see them. Please call them first!

Dy
Review β„–60

Very overpriced. The salesman who was to show me the vehicle was pushy and rude. When my stepfather and I said we werent interested, the salesman started insulting us and shouting obscenities at us all the way to the parking lot. This place is a joke and they do not care about their customers.

Da
Review β„–61

My wife and I have bought a couple dozen cars in our lives already and this was the best experience ever! Cory found a car in another state for our son while he was deployed on the USS Carl Vinson in North Korea and made sure it was delivered and detailed by the time he exited the plane to purchase it and drive it home! These guys are the best we highly recommend them!

Gr
Review β„–62

My wife went in and looked at a vehicle. Through the process found an item that may need attention soon. Was promised that item would be fixed if she purchased the car because they dont sell cars with problems. Asked for it to be in writing which they forget to do until just as we were leaving we asked about it and they put down they would fix the problem. After about a week of having the car the problem needed to be addressed. After 1 attempt to cure the problem they started with the excuses. In the end she just asked to have the engine steam cleaned. Havent heard from them since. In my opinion I wouldnt buy from this dealership unless you like to be lied to and have a company go into hiding when problems come up. Maybe its because they only make $500.00 a car is what we were told by them? There are lot of other dealships that would love to earn your business. Lesson learned

Er
Review β„–63

Just bought a Murano from Sean. He came in on Sunday for us, because we live in Flagstaff and could only come down to the valley on Sunday. We traded in our old vehicle, and were out the door within 2 hours. A much better experience than any of the big box dealers. Their inventory isnt huge, but theyre getting a bigger warehouse and more inventory in July! Highly recommended.

Be
Review β„–64

The help I had was good but they’re asking too much for their cars. The mileages are usually low but you can get a better deal off craigslist for the same mileage but a new model.

mi
Review β„–65

I am a 52 year male and have bought more cars than I can count ! Sean at Online Automotive brings the Auto Buying Experience to the Highest Level of Service I have EVER encountered ! A True 5 Star Experience and I could not recommend them enough . So if you are sick of the car sales man nonsense , go see these folks and see for yourself what Professionalism in the Auto Industry REALLY IS !Thanks Sean , it has been a pleasure and we will be seeing you for years to com

Ch
Review β„–66

I loved my car buying experience at Online Automotive Group. They found the car I always dreamed of having in my price range. What made my experience so great was being able trust this dealership to find a top quality car for me. I looked at several cars online before choosing the perfect one while sitting at my desk. It was so convenient! Shopping for a vehicle online at this dealership saved me a lot of time and frustration. Thank you!

Ch
Review β„–67

It was the best car buying experience. No pressure No pressure no pressure- we went to look at one car specific and I was amazed to see other high end low mileage cars at reasonable prices. I knew we were buying a car at that moment. The hardest part was choosing the car we were going to buy !! Thank you ED

Jo
Review β„–68

After searching on line for several weeks, I found the car I was looking for at Online Automotive Group. I scheduled a test drive, and worked with Ed Moses, one of the owners. Ed is far removed from the proverbial used car salesman. No ridiculous pressure or over-hype of the vehicle. After the drive, we agreed on a price, and then Ed found the lowest rate financing (lower rate and less restrictive than my credit union that I intended to use), and I left with the keys in hand. The entire transaction was completed in about an hour and fifteen minutes. Ive bought dozens of cars over the years, and have always dreaded it - its usually an all-day undertaking complete with salesmens back and forth games & tactics. This was by far the best car buying experience Ive ever encountered.

Pa
Review β„–69

After my beloved C350 that I was driving for 12 years was totaled I was dreading shopping for another car. Did my research all night and set up appointments to see 7 cars and stated my trek... after a disappointing first stop and about four texts from a Mazda dealer who was my last stop for the day - Online Auto was my second stop.Sean welcomed us in,took us into his warehouse and showed his impressive selection of well maintained cars... he let us drive the C class that we asked about and left is alone with the car. We loved the car and his zero pressure approach.We requested some time and went to lunch, we decided to buy returned back and asked him for his best price... he gave us a deal that to me was better than Carmax, Carvana or Vroom based on my research. We completed the paperwork in about 15 min and we are done. Just like that.I know where I am going next time I want a car.

Jo
Review β„–70

Great place to buy your next vehicle staff is excellent and inventory is top notch

ci
Review β„–71

Bought an 05 Mercedes SL500 in August, in November we had an issue with the suspension, thought it was major. Talked to the owner Ed who got us in right away. Turns out it was only low on fluids.... Ed took care of it for us.... Thank you Ed!!! Happy Holidays!!!

Mi
Review β„–72

I’ve purchased 3 vehicles. They are professional, courteous and very reasonably priced.

Sc
Review β„–73

Will never do business with this company. Their subcontracted Mechanic almost caused several accidents on the I-17 freeway from Bell Road to Deer Valley. He had the Company name on the vehicle so we decided to pay the company a visit. When we did they insisted he was just a customer until he walked into the side entrance for employees. Who ever the associate was in the front then changed his story and said it was a mechanic of theirs and it was his personal vehicle with a smirk. Then their subcontracted mechanic according to the front associate got up in my face and threatened me with physical violence. At this point I walked out and let them know I would be leaving this review. At this point it, the associate suddenly took things seriously and came out complaining that he is not their employee, when he just said that it was his mechanic. SO I would never do business with a company like this, they are more about padding their pockets, lies, and threats then being a responsible company.

Ta
Review β„–74

From start to finish, Glenn R was AMAZING. I had been searching for a VW EOS Exec edition with red leather interior for over a month when I saw their posting with no pictures pop up.Shortly after my inquiry, Glenn sent me photos and assisted me in securing the vehicle & since I live in CO and the dealership is in AZ, he assisted in coordinating a meeting on Easter for me to purchase the vehicle.I had secured a loan (so I thought) with my CU prior to my search but ran into issues with them changing terms at the last minute and then losing the loan with them saying they forgot to hit enter and had to rewrite it.Glenn solved this issue also getting me a lower APR then even the CU could offer.Upon arriving in Phx I discovered an issue with the top and again, excellent service is their motto because he had their top mechanic, on Easter, worked for over 8 hrs to try to resolve the issue; A small over site later didnt fix it 100% but the contract was re written to include a repair made in my home town as opposed to me having to stay in Phx longer.Glenn is truly a problem solver!!I cannot express how amazing he has been and I highly recommend this dealership. I have purchased over 13 vehicles in the last 17 yrs and have not had a single good experience until I came across this team. Great vehicles, great prices, low mileage and if they dont have it, they will find it for you..We are attempting to purchase another vehicle from them w/in the next few weeks vs dealing with anyone local and will continue to use this team for ALL of my used vehicle needs.Thank You - so very much.. for the first time ever, I dont feel I have been taken advantage of. That in itself stated in a review regarding salesmen let alone a car salesmen, should say it all. I could not recommend them more. 10 stars.Thanks Glenn.....(now about that 350z.............)

Ro
Review β„–75

Great place. Sean is the man when it comes to finding the vehicle your looking for.

Tr
Review β„–76

Just wanted to set the record straight on a review posted by Scott Worthy. I am the subcontracted mechanic (sorry...Mechanic...forgot that job descriptions are proper nouns...) who declined to let a HORRIBLE driver cut him off on the I-17...Mr. Worthy was driving in the HOV lane. I was driving in my PERSONAL truck (which has a license plate frame from Online Automotive, which is the place where I PURCHASED my 2014 GMC Sierra 3500) in the left lane. There was approximately a 1-2 car gap between myself and the car in front of me. Mr. Worthy felt it was acceptable (and safe) to attempt to merge in front of me. Unfortunately, I did not feel it was safe and so I did not allow him to cut me off...I apologize, Mr. Worthy, but Im driving a 6 ton vehicle. I am in NO danger of being able to stop when morons like you cut in front of me and then slam on your brakes...As for the threatened him with physical violence claim...lol...Im sorry, but if you saw this dough boy and then saw me, you would immediately understand why Im laughing at the thought of ME threatening someone who has the physique of Mr. Worthy...yeah...not my style...but, on the flip side of that, I did call Mr. Worthy an effing idiot and instructed him to go take a drivers ed course and learn why what he did on the highway was regarded by me to be so unsafe...Mr. Williams of Online Automotive Group did go outside and request the Worthy clan not post a negative review based wholly on ignorance and whatever else Mr. Worthy has floating around in that lump 3 feet above his posterior region. Mr. Williams made this request because I am NOT an employee of Online Automotive Group. I am a mechanic, yes. I do work for quite a few dealerships, yes. I also do consulting for independent shops and have my own business, where I repair automobiles.In closing, Id like to take a moment to thank Mr. Worthy for his propagandic review. It takes quite a miserable slob to go as far out of his way as Mr. Worthy went just to advise everyone that one of the customers of a dealership is an inconsiderate, safe driving ahole…Rock on, Mr. Worthy...P.S. While youre rockin on, try rockin Atkins, too...jus sayin ;-)

Sh
Review β„–77

Outstanding service, great prices and the inventory looks great

pa
Review β„–78

Amazing service and great people

Cy
Review β„–79

Great service, no pressure sales

Te
Review β„–80

Responsive

Ro
Review β„–81

No better customer service then Online Auto Group. Go see Ed or Cory for your next vehicle.

Va
Review β„–82

Bought a car 6 weeks ago they cashed the check the next day and still can not get a title, Just excuses, A business should not sell a car if they dont have a title

Te
Review β„–83

Sean Williams was great and friendly

PT
Review β„–84

Great guys

El
Review β„–85

They gave me very good treatment and resivi muncha attention from the seller Ryan glen thanks

Information
66 Photos
85 Comments
4.7 Rating
  • Address:1835 W Crest Ln, Phoenix, AZ 85027, United States
  • Site:http://www.shoponlineautos.com/
  • Phone:+1 623-581-3060
Categories
  • Used car dealer
  • Car dealer
Working hours
  • Monday:10AM–5PM
  • Tuesday:10AM–4PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Offerings
  • Buys used goods:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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