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Midway Auto Team
2323 W Bell Rd, Phoenix, AZ 85023, United States
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Midway Auto Team
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Me
Review №1

There are a lot of dealerships to choose from on this street. Great Customer Service! I would recommend the Midway area to purchase a vehicle. Great selection of vehicles to choose from.

Sc
Review №2

Just bought a car from there. An thank to the Great help from a great salesman we got the car we needed thank you Mr.Garcia @Midway Nissan.

Ma
Review №3

Great selection of pre owned vehicles and knowledgeable staff.☺️👍

Wi
Review №4

They took us in in the same day when we made an appointment in afternoon. The location was spacious. The wait time was a bit longer. It took more than 2 hours to complete the service. But, overall, it was good service. The staff were nice and kept us informed.

Jo
Review №5

Very good srrvice, classy waiting area.

Am
Review №6

DO NOT GO TO MIDWAY NISSAN. They will make empty promises. They will ask you to sign sign sign without properly explaining things. They will say you need a cosigner when you dont. Their strategy is predatory and I can speak for my experience with Midway Nissan team of liars. I was told I was not a cosigner on any loan, I declined to be a cosigner verbally and the loan was still pushed through despite me being told otherwise. One signature will ruin your intentions and Midway will make that happen. Shameful practices.Zero stars wasnt an option or I would.

Bo
Review №7

I think that if you guys sell all Chevy cars and for any kind of cars you should be having access to any kind of parts that are needed maybe somebody should tell the owner we sell the cars we need these parts cuz people will come to you and ask for that part sending them somewhere else 6/8 miles out and cool and the why I loved your facility and all the car guys have but you need to go back to the old school cars these new cars are all death traps on instant hit

Jo
Review №8

Always friendly, free loaner vehicles if you need one

Th
Review №9

If I could give no stars I would. You would think that a service department at a dealership would have better communicate skills. These people had none. My car was at their dealership for 5 days and nothing was done to it. Its a long story but they didnt listen to what we had to say when we dropped it off or during our phone calls with them. I waited there an hour just to get my car back. Im not happy with them to say the least. Poor customer service!!!!!!!!!!

Gu
Review №10

Everyone at Midway Auto Team is tremendous. I brought my new car in for some maintenance and had trouble finding where I was supposed to be. A gentleman from the service department was glad to help, he walked me right over and showed me right where to park my vehicle. He got me all set up and even offered me a complimentary Uber so I didn’t have to sit in the waiting room. They have a nice waiting area with a great espresso machine. When my car was ready, the service writer walked me over and handed me my keys and wished me a good day. Great experience, I highly recommend Midway Auto Team for all your automotive needs.

To
Review №11

Eh....They swarm on you like vultures. I just hate that !!!

Je
Review №12

Second visit to get a tire replaced. Unable to replace on first visit due to they had to order my tire. Understandable. So made an appointment for today at 8am and was told it would be less than an hour. And 2 and a half hours later Im still waiting. No one has given any updates. Not sure how much longer I will have to wait.

Pa
Review №13

Just looking to get some numbers in place to make a sound decision on a vehicle and as soon as I said Im not looking to buy a vehicle on the spot they just shirked me. I got some numbers eventually but was told I would be required to buy certain upgrades.It just seems theyre only interested in suckering people who are desperate rather than providing a valuable experience. I would look elsewhere before lowering your standards to go here

Ja
Review №14

I always get good service and work done on my Altima here. Tim is awesome . Never had any problems getting appointments. Work gets done in reasonable amount of time 😎

Ce
Review №15

I have to give shout out to George Lopez for hes outstanding attention for years he and all the team are just exceptional thanks so much for take care os my Silverado all this years

Vi
Review №16

Great severs

de
Review №17

Took car to Midway Nissan on W Bell Rd, after hitting hard trash on Union Hills Drive in the turn lane. Called Midway Nissan, talked to Kyle H. Got me an appointment same day for just one hour later. They had car For an hour or less all was fine. No charge. We have our regular service done at Midway Nissan will definitely use Midway Nissan in the future.

Do
Review №18

So far so good. B is great!

Er
Review №19

Great place to work been here for almost 3 years dont plan on leaving any time soon

Je
Review №20

Respectful car dealers. Good sales good selection.

Ke
Review №21

Juan was great he has great customer service he try to help get into a vehicle but unfortunately he was unsuccessful but that was just because I wasnt able to come through he also had another partner to help me but he also tried his best so with that being said I thank you for your hard dedication today

Ka
Review №22

Yet again my car is back in the service dept for my ac. They wanted to refuse taking care of it last Nov. Had to go above everyone and talk to the GM. Back for the ac because the problem still exists. Nothing but excuses. Not only the bs run around, but $2000.00 more dollars to fix an oil leak that they should have caught before selling the car! DO NOT SHOP HERE!!! Inspections arent done properly before sales, associates want to argue with everything when it comes to repairs!!!

Os
Review №23

The sales service is very unprofessional especially this young guy name Nestor, he was totally careless about customer satisfactionAnd they make me came back to the dealer twice because they lost my license plate.And the fanatical people are extremely pushy with all the extra service and gap.This was my 2nd and las purchase in this location

To
Review №24

Aaron was great. Very friendly and explained all the details of the service the was preformed. Nice big waiting room.

Mi
Review №25

Great, helpful team.

Gl
Review №26

Use caution going here. The first thing that they want is all of your personal information before showing you any vehical on their lots. I personally do not like the invasion of privacy. Arrowhead Chevrolet doesnt not use this tactic. Ive bought many vehicles from them because theyre not pushy.

Hi
Review №27

I had a strange experience at Midway Chevrolet. The lot is separated with new cars on one lot and used cars about 1 block down on the opposite side of the street. We were looking for a used car which we saw online but pulled into the new car lot. We asked about the used car and was brought inside where the salesman proceeded to make some phone calls. After completing the call he then told us where the used lot was and that said person he talked to was waiting for us.I guess he was checking on the car for us to ensure it was still available but I think it was more likely that he was passing us off to a specific person on the used lot to split the commission. I understand that and it wouldnt have been a big deal but a heads up would have been nice. Tell me where the used lot is, tell me you are going to call and make sure the car is still there, and have someone meet us. Instead we were asked to come in and sit down like the car was on the lot only to be told it was across the street. I would have preferred being told where the used lot was so I can get back in the car and drive there instead of going in and sitting down just to get up again.Maybe Im getting old and the little things are starting to get on my nerves. Also, I didnt buy the car.

al
Review №28

Finally got ca fixed after check engine light came on 3 different times 2018 rogue. Go figure fuel pump.

LO
Review №29

I purchased my truck here. There service is excellent. I love that they take care all the needs for my truck and I dont have to worry about anything because they do it all.

Fe
Review №30

Great dealership! Ive bought my last three vehicles there. Only go there for oil changes and other services. Love being able to schedule an oil change and be out in under an hour. No surprise charges like the express joints! Service staff is great. Blake and big Al are my guys. No upselling or pressure. Just good guys youd have a beer with. Hey, buying a car is a hassle. But, go see Midway. You pay whats on the sticker. They have the best financing in town because they work with so many banks. If you cant get the financing you want, take the car back and pay nothing.

St
Review №31

Good place to sit and wait for car service. They have three small computer desks with power and USB ports where you can work while waiting. I got there early at 7 am so I had no problem getting one.

Do
Review №32

Simply the best! Bianca High at the collision center is amazing. Sales staff not at all pushy. Maintenance is timely and fairly priced.

Ma
Review №33

I was with a potential buyer. The way we were treated was professional & thoughtful. Thank you Israel. We bought the car. Making me wish I lived here. Illinois is a long way.

Je
Review №34

No one knows what the other is doing. I used to love buying new cars here. Now I wouldnt recommend the experience here unless you want to be lied to to lure you to there location.

Ga
Review №35

Great staff and my car looks amazing.

Da
Review №36

Just had a great experience with sales and closing paperwork. Got exactly what I was looking for at a great price and fair trade in.

Ro
Review №37

TV employee there was amazing to us took care of us very well and quickly only thing I wish they had more than popcorn there

De
Review №38

EV charger had been occupied by an non-ev car, first by a customer then by the staff just after. They got it worked out quick and with a smile

Dr
Review №39

Not quite as bad as the Toyota dealer down the road, where multiple sales people descend on you like vultures as soon as you pull up, but Midway is still very much an old school dealership. Internet sales manager Michael Goodman was easy to deal with and pleasant once I explained that I wouldnt be doing the car dealer tango, but the dealership stereotypically tried to tack the worthless buff and shine garbage on the sticker, which I would not pay a nickel for. That was a major turnoff.In the end, the Bolt was too small, seemed overpriced for a Chevy, yet was surprisingly well thought out and decently constructed. We seriously considered it and I liked Michael enough to buy it, but Midway reminded me of everything I hated about traditional car dealers, so we walked.

Kr
Review №40

Fast service and very helpful with giving me all the info i asked for! Went above and beyond. I had Blake Scott helping me out. Awesome dude! Thanks Midway Chevy service team!

Pa
Review №41

Quick, through, pleasant serviceGreat experience..love Midway

Ro
Review №42

Had the part I needed and that made my day great service

B
Review №43

The whole reason we went to midway was the deal for cash for clunkersIll be honest its a total scamYes they will give you 4k for any car but they will also raise the price of the vehicle you want 5k and then wants 1000 down on top.So a 12,000 car cost 23,000.It was for my daughter tooId never buy a car their..Save your money and get your own financing done, then go car shopping. I am a car guy lol

Sh
Review №44

Midway service has always been the best. Thats important to me being a woman

Ma
Review №45

Great people. ALEX/EDWIN/OSCAR 👏👏👏👏

Mi
Review №46

Cant beat their products or service!! Sold on this Auto Team!! 👍

L
Review №47

Went in for my oil change. The wait was a little long. I was there over 2 hours. Other than that everything was fine.

Du
Review №48

I use the Parts department often. All are helpful and professional. Prices are alot of the time better than auto parts stores...

La
Review №49

I love Johnny hes great and has patience with me.

Me
Review №50

Everything was excellent, thanks Bernie & Francine!

Al
Review №51

I love this place! Ive bought a few cars from them and each time is a great experience. Service team is also great.

Ji
Review №52

Terrible place, we will Never return. Very high pressure sales environment. Went to test drive a truck. When on freeway, steering began to vibrate so bad we had to pull to the side, almost wrecked. Very unsafe vehicle they sent us out in. We thanked them, and said we were no longer interested.They wont stop calling, texting, and emailing me. I have asked them repeatedly to please stop contacting me, yet they keep going. Avoid this place, they are insensitive, mindless sales drones. They only care about their commissions.

Na
Review №53

It was a very nice environment and the nice young lady that assets me name Abby was so helpful

Ra
Review №54

Overall links. Whats good but too much miscommunication and misrepresentation but they need to be truthful upfront and not hide behind the scenes they need to be one on one arent everything with the finance company and the seller and the buyer and this check system verification they need to change the corporation from Florida to Arizona business is business if you dont have it you dont have it when you are out front and truthful then fourth win with the buyer dont hide behind the scene everybody needs to be respectful and dont be harsh with the buyer and dont demanding so much treat them with respect and dignity every company wants make profit and make their sales make their margin month. And the customer once have a happy car a good car and go with positive feeling for the car dealership just like any other business would like to see that so Midway with Nissan do your best to reach those goals in a positive way its not always about selling cars is about making sure repeat customers come back with happiness good customerservice

JE
Review №55

The people on the used car lot at great family courteous beyond measure. Unfortunately the staff At the new Car Lot do not share in the same, inviting and eager disposition as across the street.

Mi
Review №56

I get my truck worked on here. The Nissan staff lately have been nice.

Ri
Review №57

Two vehicles in two years with complete satisfaction.

Ro
Review №58

They leave you alone.. no or takes you when you walk into the store. My salesman, Ali was a charming man to work with.

Pr
Review №59

Beau is the best, aways there when I need him.

Pe
Review №60

Always great service and friendly people. Tim is always trying his best to provide top service. Thanks Tim!

Pe
Review №61

Great Experience from sales to finance and service. All are on the same page. All had the ease of purchase and service in mind.

Ma
Review №62

They renewed my faith in the car buying experience.. if you need a car go see Mario...

S
Review №63

They are fun to buy a car from just gotta know how to talk with them.

Ki
Review №64

Excellent have been doing business with them for 9 years highly recommended

Ry
Review №65

Visited the Nissan website for information on a rogue and a thing popped up about testing driving it for a gift card and I tried it out but they never gave no card so I went to Hertz and bought my car the next day. Avoid buying new.

sc
Review №66

Sales guy Jacob was great . I very disappointed that they advertise cars on line that are not available. They bring you in on false pretence and try to sell you something else

Cy
Review №67

This Is The Best Dealership On The Planet, By; C.Alford

Wa
Review №68

Zak was awesome. Great salesman. I will buy from him again.

St
Review №69

Great selections and great sales staff

We
Review №70

Pressure!! When we were just looking, and wanted more info , they weaseled OUR car keys from us , ( so they could get an estimate ) but then the gave us the first quote , which was WAY too high , so when their second offer came back , also Too high we decided we wanted to leave , and they wouldnt give us OUR car keys!!! The guy kept telling us well hang on a minute my manager is trying to get the price down. I event told him we were late for another appointment, so he acted like he was going to get the keys and came back with the manager!!! To help him put the pressure on!! Such Jerks!!

To
Review №71

It was great Golda is the best sales lady

be
Review №72

Im telling I walk in there is a service thats I love attention to concern per Daniel Castillo, Jorge Lopez, QT and his extended crew .. I love that Im assured a satisfying outlook I get expectations of such might me out of hand as it has a due process but Im certainly comfortable while I wait.. Thxs guys see you soon😄

lu
Review №73

Cars are overpriced and used cars have so much damage they dont even try to fix the appearance. My wife got a 2015 Camaro $26k with flat tire went back next day cuz service was closed they said they patched it but 2 days later we had to buy a new tire. It took over a month for them to replace the windshield they promised. And come to find out the vehicle didnt have a spare or jack...We went to Carvana for my daughter everything was fast in under 15 minutes they repair body of vehicle makes sure every vehicle has spare and Jack and manual for the vehicle which my wifes car did not have any. If anything I would recommend Carvana upfront prices better selection and they take care of you unlike this place that just wants your sale and then is done with you

Da
Review №74

Very pricey but good service

Ti
Review №75

Service department Oscar best place to get inyati bedliners

Sa
Review №76

Having bought 2 vehicles from them, I just pulled in to say hello to my favorite sales guy, Bill West. Looking forward to seeing the 2019 Z71 Silverado when they become available.

De
Review №77

We got a Great deal on a new 2019 Nissan Sentra thank you so much

Ma
Review №78

Ive purchased 2 cars from here. Visit the service center every now and then for oil changes, paint protection, etc. They always try their hardest and Ive never had any major issues.

Mi
Review №79

They always make sure you are pleased w/ your experience. These folks go the extra mile.

Je
Review №80

Very good service.

Ra
Review №81

So far so good I like it.

Da
Review №82

Absolutely amazing service dropped my vehicle off for check engine light at 10am and it was fixed by 3pm the same day and the service staff is always courteous and very helpful

K
Review №83

Midway Chevrolet - cares about their reputation... Well lets see how they handle this one. My gf and I went in for an appt at 830am, We arrived at 820am.. We were told that the car wouldnt be serviced til or around 1200pm.. We had several cars before us that needed to be serviced. Youre kidding me.. Other cars were being pulled in before us that needed service? We are going to have our day killed? Our appt is at 830 not 12pm.. This isnt going to fly by any customer service standards.. I understand that if we were late we would be bypassed but not we were not late, and cars that had either been a walk in or had later appts are getting serviced before hers?? My rating of service went from a 5 star to a negative 5 star. You dont just bypass a persons appt with others.

Lo
Review №84

Pressure sales technique that didnt work on me. Ashley the sales person was Great. When the front office people got involved it went bad.

TN
Review №85

Very fast...👍

Jo
Review №86

Did their best to answer my questions treated me with respect this time

Br
Review №87

Even though a deal wasnt made today, the team at Midway Nissan treated me excellent and where totally top notch.

Sh
Review №88

I actually gave my friend a ride here. She filled out an application for a specific car they had advertised and they said it was ready and to come on over. When we arrived, they said they sold the car she had came for, which I had already told her, the deal was too good to be true. I honestly dont think that car ever existed and that was their way of getting people in there. The original car she was going for was around a 2012 and was exactly in her budget, but upon arriving, they desperately tried to get her in a 2018, not even close to the same make or model, with payments triple what they had discussed on the phone. This was definitely a bait and switch and Im pretty sure that original Chevy Cruz that she was going for never existed. Very bad business.

Pa
Review №89

Wasnt happy when I didnt get a call regarding my car. However, Nick Thaxton did what he could for me. I believe him to be a honest person.

Da
Review №90

Great place great service.

Sc
Review №91

Midway Chevrolet helped me buy my new car. From sales to finance, this place was great.

La
Review №92

If I could give this place negative stars, I would!! First the sales team swarm my car and started taking to me before I got out of my car. Then I was trying to trade my car in. I did not like the offer so they held me hostage because they would not give me my car keys back. I have to tell four sales people no I dont like the offer and wanted to go home. After the fourth I told them to give me the keys to my car or I will call the cops.A week later I got a call from the GM and they could not even remember what I was there to buy. So unorganized!!

De
Review №93

Everything gets taken care of very quickly!

Ta
Review №94

Over all I had a good experience. The team of reps are nice and curtious however, they need to be quicker at resounding to their customers when they drive in to get their car serviced.

Mi
Review №95

Very expensive extremely slow and they do okay work

Bu
Review №96

My ac suffered a major leak over a 2 hour oil change. They offered a free diagnostic stating wear and tear as the culprit and offered to replace the hose for $800. Seems too fishy for an already shady looking business. And the wash cracked my windshield too - some verbal warning for chipped windshields might be nice.

An
Review №97

Great job on our car and i would recommend this place for body work!

Al
Review №98

I had been waiting for a part that was back ordered. I wated for the part for over a month. I finally went to them again, thinking I might have gave them a wrong phone number. And that was right. But they did not call me and told me the part is no longer available.Now I could have allready worked with a after parts by now. I wished I knew that a long time ago. So if you are waiting for a part follow up as soon as you can.

Li
Review №99

Siri good customer service in not pushy

La
Review №100

It was great. Staff was friendly and finance team rocked. Thank you Midway!

Information
72 Photos
100 Comments
3.9 Rating
  • Address:2323 W Bell Rd, Phoenix, AZ 85023, United States
  • Site:http://www.midwayautoteam.com/
Categories
  • Car dealer
Offerings
  • Car rental:Yes
  • Oil change:Yes
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