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Lyft Phoenix Driver Center
2555 E University Dr, Phoenix, AZ 85034, United States
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Lyft Phoenix Driver Center
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Jo
Review №1

Great location. The staff is very friendly and helpful. After my services were complete I was told exactly how I went and what else needed to be fixed.

KI
Review №2

When I stopped in the lady at the desk greeted me promptly. I had a few questions and she answered them for me. She seemed pretty quick and knowledgeable about the information that she provided for me. I was satisfied with the visit!

Re
Review №3

I was very happy to have the inspection done for my car. After that everyone answered my questions & made sure I had everything I needed to get started. Thanks! Glad to be part of Lyft! ⭐⭐⭐⭐⭐

C
Review №4

Posted pics of proof The lift car I rented is at the lyft location I got it from. They keep charging me $265 per weekAnd even charged a friends credid card that was 1not on my app. They had ro have searched my devices to get it.

Te
Review №5

Very inviting atmosphere! Team knows their job and they perform it well😁 Awesome vibes!!

Ki
Review №6

Either the driver or passenger picked up my daughters phone that happened to fall out of a stroller while being picked up curbside. We were able to locate the phone at Lyft Driver Center. They allowed us to look through some of the vehicles but could not find it. Lady said they would be cleaning out all cars that day and should find it during the cleaning. 15 mins later it was on the road again back at the same location it had been at before however the center said they didn’t know where that was. Showed them, no luck. My guess is 1 of 2 things… 1 the Lyft car was never cleaned out (shame on Lyft during a pandemic to not clean the vehicle) or 2 it was someone whom worked for Lyft got wind we were looking for it and ditched the phone.

St
Review №7

I came here for my first oil change and tire rotation, service was prompt, staff was courteous and friendly, and environment was cool which is big plus in Arizona. I drive for Lyft as well. Happy with how everything went.

Ma
Review №8

Hard to get ahold of and cant really do much for your administrative problems with Lyft. The local guys kinda got their hands tried. Great if you need car work done though.

Ro
Review №9

Customer and when I got out of the lift car my wallet fell into the car and I cant seem to get ahkld of anybody because theres no phone numbers to get ahold of anybody

Ro
Review №10

I read alot if negative comments made me a lil Leary of the service id receive. Turned out great. All them comments may just be a bunch of haters? World is full of them !!

Ch
Review №11

I make WAYYY more doing Uber Eats!!!

Pa
Review №12

Lyft never showed up and left me wait 45 mins and then cancelled my trip. I was melting in the hot Phoenix sun and really upset!

Mo
Review №13

Im so happy thanks for sending this 💓💗💕💖💛

Si
Review №14

I got in very quickly. Ashley was very quick and detailed when inspecting my vehicle.

Ba
Review №15

This is a busy place, but they assist everyone quickly. I went there to have my car inspected. They didnt sweat the tiny imperfections. They simply made sure it was safe and functional.

Jo
Review №16

Never return the phone call my husband drive for Lyft and hes been missing for a week

Ni
Review №17

These 5 stars are for Jamila she is a great rep there! She always offers the best customer service! She makes drivers feel appreciated! For a wonderful experience ask for her!! She will take Amazing care of your needs and acknowledge your concerns!!

ma
Review №18

Multiple visits and zero issues. Professional staff and quick.

Ki
Review №19

Very organized. I was in and out quick.

We
Review №20

I was helped quickly fast and friendly service

Bi
Review №21

Was not for me but car was disgustingl this morning at pain management !

An
Review №22

Staff is always cool. Never had an issue getting in and out. Usually about an hour.

S
Review №23

Quick in and out process, the provide driver support but also quality repairs at a competitive price.

Wi
Review №24

Quick service and resolution with my vehicle inspection. I was in and out within 5 minutes!ProTip: be sure to schedule an appointment before you arrive. This will allow you to circumvent any unnecessary wait to do high demand of their services. They will upload the approved or declined inspection directly for you. No exchange of paperwork was provided. Finally, be prepared to do a short 20 minute online video. As soon as you complete this, and have everything else approved, then you may begin making that extra cheddar!

Ly
Review №25

Im a Lyft driver and I went to the left Phoenix driver Center to do my oil change they do all kinds of fixing cars to oil changing for affordable price they take care of their people the facility is well maintained clean distancing due to covid-19 nice people friendly and good customer service

Je
Review №26

A good place a lot helpful people

Br
Review №27

Previously had a stressful experience when I brought my other vehicle and today they wowed me! I scheduled a 9am old change and inspection for my husbands Corolla and Hailey was super duper helpful! I got checked in my another really sweet lady quick and she even thanked me for waiting. The mechanic was super professional and recommended an w fine filter which my husband can put it, but I appreciated the quote and how reasonable the price was. I highly recommend this place ! 5 stars. Becky the boss lady was pretty rad too.

Li
Review №28

I wouldnt recommend anyone use this place, my went back 3 times Becky quoted around $10,000 for transmission and motor issues. She they needed replacing.

Da
Review №29

The Lyft driver center is not just a place for Lyft drivers. My 08 Lexus RX400H was involved in a auto accident and the collision shop was recommended from the insurance company. Who knew that they did auto body work? I didnt! Fast too! This place was quick, Ive had a lot of body work done over the years on different cars and this place was quick! The Lexus looks great too. Perfect shiny and new again. It is weird when you go to drop off and pick up your car because you have to stand in a long line with the Lyft drivers to check in. I suggest that you DO NOT go at 9 AM when they first open to avoid that. Other than that you get personal service and the waiting area is ok nice. Lyft worked direct with the other guys insurance and I didnt hear a word about the ins and outs. I received updates on when my car would be ready and tada it was.

Mi
Review №30

I went to get my annual inspection completed again this year and again it was not submitted to who ever it goes to in the lyft world. Staff at this site did treat me well.

Br
Review №31

They really care and have our backs and have worked hard for me to get things done here.

Ja
Review №32

These folks have it going on!! Always friendly, efficient and professional while being welcoming and personable. Nice to find a place you look forward to visiting as opposed to dreading!!

Ri
Review №33

All good fast inspection no light only stickers

Ra
Review №34

I rented a car from Lyft for 2 years never any problems. I decided to stop driving for them because I got tied of Lyft not having my back as their driver. Everything was always my fault. the driver does all the heavy lifting, takes all the risks and for little reward. And cant even get a, hey hows it going out there. I rented the car with a huge fixed dent on the driver side door. Super noticable. The guy who checked it out to me said he didnt see it. So, I was guilty of it and was charged $500. But, no worries. My lawyer should have served Lyft with a court summons by now.

Pa
Review №35

Everyone is always so nice I love working for lyft

An
Review №36

Hip decor with a Silicon Valley vibe! Efficient check-in via tablet. Quick service! Free lemonade! 🍋

Ji
Review №37

I have been driving for a year and a half. New to area so I made an appointment to get brakes done. My appointment was at 9:30 and at 12:04pm I was still here. I told them I had to pick up kids at 11:50. So now my kids walked home 20+ minutes away in 95+ degrees. I been around mechanics all my life. I have seen brakes done many times and it only takes about an hour to do brakes! Price was good but don’t have any other obligations when you come!

Ch
Review №38

Extremely slow, and no explanation or apology. Got there 15 mins early and had to wait over 2 hrs for my maintenance to get done.. didnt know an oil change took that long..

Mi
Review №39

Fast Easy, by appointment right now.

Ka
Review №40

Very professional and organized.Picked up my replacement Amp, and was out in 5 minutes.Thank you for always looking out for your drivers.6 Years of Lyft driving !

Je
Review №41

Supposed LYFT employees who shrug their shoulders at any issues

Da
Review №42

I decided to pull the trigger and give driving for Lyft a shot. I am doing this through the ExpressDrive program. The facility is nice and well kept, parking is the only real issue at the site from what I experienced. The people were very friendly, knowledgeable and helpful and got me set up in a car in no time. They were more than willing to answer any queations I had. Overall, a pleasurable experience.

Kd
Review №43

Always easy to deal with. Got my mask and disinfectant. Car inspection and all done in a fr minutes safely!

Jo
Review №44

Fast and friendly.

Da
Review №45

Non responsive service center in order to ask questions you have to drive there. phone lines unavailable and do not return messages

Pe
Review №46

That I feel good about this job

Da
Review №47

Plugging a tire should not cost $32.

Mi
Review №48

Her longtime people have been telling me about Lyft and I finally decided to use their services and its a great thing Im very pleased

vi
Review №49

Love the left driving expieriance. I would highly recommend them to everyone.

Ro
Review №50

This Customer Support is the WORST I have ever experienced. After paying $80.00 for a ride not to mention all the other costly rides I have taken with Lyft the driver takes off with my phone in his car. I try to contact him immediately. He turns off my phone and decides he is not going to respond to any of my attempts to contact him or Lyft Customer Care attempts. I never got an actual person on the phone. Only generic emails saying they would attempt to contact driver. I tried 50 times myself and still no one from Lyft has responded nor has the driver. I did not know you would hire a thief to transport people. This entire problem has cost me $300.00. I will NEVER use Lyft again!

Fa
Review №51

Jamila was very helpful I was changing regions to drive and she made me aware of all the paperwork I needed. She’s a great agent and was able to assist me restart my application and help three others at the same time. She didn’t make me feel rushed or not attended too and several people who where in the office asked to speak to her for assistance. I’ll request her next time again

Jo
Review №52

Always helpful and patient

Te
Review №53

Picked up rental car-easy peasy🙂

Er
Review №54

My name ernie lozano, I dealt with Kate & she was awesome. So helpful and experienced in customer service. If there were 20 stars I would have put 20. Thank you very much!Ernie

Ce
Review №55

Failed to close my car hood all the way, risking my life . failed to do tire rotation when I need to get them done. I put too much miles on my car and I need that tire rotation. Not closing a car hood all the way is a serious problem!

Ty
Review №56

They were super quick changing my oil and disinfecting my car. Fair price.

da
Review №57

Without ever saying so on the app or website they took extra money out of my account that I needed to pay bills with and they have no customer service number at all. So after the fact they say they are authorized to do so if I switch my card but they didnt take it out when I switched my card but two trips later. Unbelievable I usually have no problem with this company but I cant believe I cant even talk to someone about the money that was just taken from me for a 24 to 48 hour hold . Ill never use Lyft again.

G
Review №58

The program has become very good. I thought it was taking me to the wrong place and it turned out to be the right location! Great going Google!

Ke
Review №59

These people have such a little understanding of the truth that they even lied on their Google Listing. Whoever typed in that phone number knew it was fake. 555-5555 is always a fake phone number.

Ji
Review №60

In and out. Mission accomplished. Appointment required.

Zu
Review №61

Nice people no answers as to why Lyft says no

Jo
Review №62

Service at its best

Ti
Review №63

Jamila is the best I know here. She always be on her game an is always attentive to her customer. I she her in the near future training and moving up! She is always a joy to see.

El
Review №64

Smooth and quick. Nice people at the hub. And helpful

Po
Review №65

Starting off the lack of communication was little to none about my first experience with express drive. It was frustrating to the point where I was ready to take my talent to Uber. At that point Josh started assisting me my last few times I came in, he was most definitely informative & professional the entire time. I appreciate that type of over & beyond customer service!! He explain things & took the time to find out things he didnt have the answer to. If it wasnt for Josh Lyft would have lost a valuable driver. I would recommend Lyft to anyone thats looking to rent & drive. Just be sure youre asking questions to find out about things thats not covered from the insurance they provide. Tires damage & windshields are just two things not covered. Any who go check them out & dont forget to leave a review!

Jo
Review №66

High quality driver support for Lyft drivers and future would be drivers

Ke
Review №67

If You want to get your car approved to drive for Lyft, they are fast. No nonesense.

Pe
Review №68

My husband drives for Lyft we went to get the car checked and it was a super fast process less than 5 mins we were done. Staff is super nice and understanding.

Ch
Review №69

Jason did an awesome job to settle the issues at hsnd. He resolved put navigation problems on our apps promptly.

An
Review №70

I have an issue and I NEED to call them but the number is fake. If I contact lyft support Im told to contact this place. I can not drive 40 miles to the nearest LYFT center location because my issue is about not being able to drive..If they manage to help me without forcing me go all they in there ill change my review

Ma
Review №71

Fast and friendly staff here

Sy
Review №72

Horrible I cant work because my vehicle has out of state plates

Di
Review №73

Be careful going into the inspection bay! Its very narrow and as i knew it was tight, a staff member seemed to be directing me in only to have my car scrape the side and damaged my beautiful vehicle. Claimed he was saying stop but I was seeing to come on in. Not a happy camper. Shop folks were helpful in suggestions however. Otherwise nice place.

kr
Review №74

Great experience it just took about 35 minutes of waiting in my car but otherwise it was quick and painless

Ja
Review №75

Great people,Fast good vibes

Kl
Review №76

They were very helpful.

Ms
Review №77

I drive. I couldnt believe my last drive for 21 min to get to a pax and a 22 min drive I wasnt paid for. Rude Lyft.

Th
Review №78

Great support for drivers!

Re
Review №79

Fast, efficient, courteous. Loyal to Lyft!! Keep up the good work guys!

We
Review №80

My driver Virgil is awesome. Excellent driver, courteous and patient. Made my day.Thank you Virgil!,,✌️😉

H
Review №81

Fake phone number...555 it actually rang oddly enough but obviously no answer.Can this be reported as false information??

Ja
Review №82

Just getting an inspection.. took Max 5 minutes.. they are very nice.. ❤️🚖

Pa
Review №83

Average price for oil changes. Great lounge area for drivers. Great for Lyft inspections. In and out in a min or two (as long as your car isnt obviously damaged/defective)

Da
Review №84

Took me driving to the hub (22 miles one way) 4 times but I am very happy with the final results!!

Me
Review №85

Very supportive

Bl
Review №86

Quick and easy to get your vehicle inspection to start driving for lift.

ro
Review №87

The guy who took care of me was great, wish the corporate office took care of us drivers the same way ,

Ja
Review №88

Easy process ... very friendly. They make it fun.

De
Review №89

Awesome place

De
Review №90

Inspections are quick, but would not recommend the mechanic service here. They misdiagnosed an issue on my vehicle, so two weeks and almost $1000 later the issue I brought it in for still remains.

Ju
Review №91

Great and quick attention

Fr
Review №92

Amazing, great folks, they take good care of you and your ride.

Ma
Review №93

Protect you information everyone, never even used this app and yet they are somehow charging my account. Even worse u try to make contact with the phone numbers listed on google and nobody is there to help Id there was a negative option i would rate -00 for the inconvenience and the headache they have caused.

Jo
Review №94

It was very busy in an out of the way area. Since I made an appointment, it was smooth sailing with super friendly service ladies.

Li
Review №95

Very helpful

Ky
Review №96

Great service

Jo
Review №97

Not very helpful.

Cr
Review №98

This place is well run efficient and the staff is friendly

Tr
Review №99

Are party planner was Great and very helpful.

Ca
Review №100

It was good I had good experience employees they have drivers easy and fast it was good

Information
100 Photos
100 Comments
4 Rating
  • Address:2555 E University Dr, Phoenix, AZ 85034, United States
  • Site:https://www.lyft.com/driver/vehicle-service
  • Phone:+1 415-555-5555
Categories
  • Auto body shop
Working hours
  • Monday:9AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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