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AAA Tire and Auto Service - NW OKC
6163 N May Ave, Oklahoma City, OK 73112, United States
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AAA Tire and Auto Service - NW OKC
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ba
Review №1

These guys are so awesome. Ryan was wonderful. I didnt have a ride to get my car so they arranged for a ride for me. Im definitely using them in the future.

Di
Review №2

These guys do good work. They never do unnecessary repairs to my car. They are cordial, and I will return.

Br
Review №3

To us this is the best place to plan a vacation!! The staff knows so much about any where you might want to go!!The Amazon pick up area is a quick and easy way to get your packages.

Ma
Review №4

Was at the place today for a vehicle inspection and I was in and out in no time at all and the technician was very nice and said I was good to go ... I’ll be coming back there for all my automotive needs .... thank you all so much

Ca
Review №5

Oil Change. For once I felt I was NOT scammed on my oil change. They were fast, very competitive in price (I use pure synthetic on my Honda HRV), and a tire rotation was included. Dave helped me out, he was a very pleasant guy. This place is immaculately clean, and as a member...you’re treated like royalty with a great waiting area, free bottled water, coffee, etc. I will be a regular.

Di
Review №6

I tried to make an appointment to have my windshield replaced as I was referred to their facility by the AAA Members customer service agent at the website. In order to get my windshield repaired and the cost be covered by AAA. Their shop is listed as a full service auto repair facility on AAA’s website , as well. However, the shop called me to advise me that they didn’t perform services like that. This would have been completely understandable, if I hadn’t received my referral information to make the appt. from an agent on the AAA membership website. I receive multiple services through AAA. In order to get repairs done and request that AAA cover the cost of the repairs, the car must be taken to a AAA “approved” or “authorized” auto repair facility. This shop happens to be the facility that AAA “authorized” to complete the repairs to my car. Now, I am back at square one and I don’t enjoy the whole long drawn out process it ends up turning into in the first place. Now, I am at square two and not wanting to waste my time, again..... But who knows.... Maybe this time I will get the world’s most efficient customer service agent and I will miraculously get another appointment at a “real” AAA “approved” auto repair facility in my lifetime that actually DOES service vehicles! Yeah! Because I have that kind of luck! Hey, I can dream can’t I? 😉

Ph
Review №7

I take my vehicles to AAA back home and today it was like they came with me to this facility.Im forgetting names but Jason, Kevin and everyone else at the facility are great. Got us back on the road and the rig running smoothly.Love AAA Car Care. They do a great job.Thank you guys! It was great meeting you! Appreciate the save!

Da
Review №8

Easy transaction. Kind service Advisor.

MG
Review №9

Although I do not like negativity, Im about to be just that. This place, which I truly thought would be better than any other, was not. I am a female, and was treated, not only like I knew nothing about the mechanics of a vehicle, but like I also knew nothing of my own vehicle! They did not do the job well, they kept my vehicle, in my opinion, longer than what the job shouldve taken. When I finally was able to pick my car up, things were not put back together correctly, and it was running worse than before. Really, thats an understatement. Things started falling apart, breaking, things that I had no problems with beforehand, no signs or symptoms that these things were failing. So due to new problems, I had to return to the facility 4 times!! One of which they kept my car for a week! A week to replace a plastic grommet on the gear shift cable!! I DO NOT RECOMMEND THIS PLACE!! I really had thought they would be excellent but I was wrong and I was disappointed and bewildered at the snobbery of the employees as a whole, and the lack of care they have in their own work as mechanics, not mention the lack of care for the company they work for. I wouldnt want my name on a job done so poorly and incomplete as the one they did. Apparently AAA does not care. Greed has, yet again, claimed a company that once took pride in their work and what they stood for. Also, they are outrageously expensive! Please compare other places before deciding to take your vehicle or your money there, for any aspect of services they provide.

An
Review №10

I received an email for being a triple A customer for a free oil change and tire rotation, this location was friendly and efficient and did everything just as promised from my coupon.

Jo
Review №11

What a nitemare. Upon visiting Oklahoma I assumed sticking w AAA would provide me with reputable service. I should have known when my kid pointed out to the mechanic that it reeked of petrol and was not the brake line.but i trusted AAA. Saturday I was told Monday by fuel line would be replaced. Staying @ Holiday Inn and hoping to get home so I figured Tuesday would be a safe assumption. Boy was I wrong! The fuel line was fixed...but when I went to pick up the truck, the brakes went to the floor and brake fluid poured out from a specific spot, no where near the fuel line. Thank God I didnt plow over anybody and the truck now needs a brake line. 1300$ for a fuel line and Im still @ Holiday Inn. They ordered wrong size 2x for part but by Saturday I was able to drive the truck. I was facilitated w rides and appreciate the smiling while screwing me over...almost $600 for brake line ...

L
Review №12

Took care of my immediate needs that I made the appointment for, the did a bumper to bumper inspection and let me know what will need taken care of in the near and far future. Then sent me on my way without pressure of my any other work.

Mi
Review №13

I would like to recognize AAA and one of their amazing employees for going above and beyond to provide me with the best care I could’ve possibly received. Yesterday 10-26-20 I was working across the street from the AAA service and tire repair center when the weather started to get really bad. The roads were starting to ice over quickly and everyone was in a hurry to get home in time to avoid getting caught in the storm. I too was in hurry to load up and leave as quickly as possible. When I walked out to the parking lot I realized that my tire was completely deflated. In a panic I tried to quickly access my spare and get it changed out before conditions worsened. I struggled for 45 minutes in the freezing cold trying to release the spare from the undercarriage of my work van where it was kept. I eventually realized that this was to no avail because the cable mechanism was frozen and would not allow the cable to release the tire. In a last ditch effort to get help I called the AAA center across the street and talked to Kevin Lynch who informed me that the shop was closing in 15 minutes. I told Kevin of my situation and he immediately went into action trying to figure out how to resolve my problem.He asked me for my location and when I told him I was across the street he told me to just stay where I was and he would be right over to assist me. About two minutes later he showed up in his own personal vehicle, helped me remove my damage tire, and took it to make the repair. When he returned he went even further by helping me put the tire back onto the vehicle. When I tried to pay for the service he graciously declined and told me that I had already been through enough. I thanked him several times and told him people just didn’t do stuff like this for each other anymore. He looked at me and smiled and said “sure they do”. I would love for this amazing man and this amazing company to get the recognition they deserve!!!!! AAA has gained me as a customer for life and I will refer them refer to everyone I know moving forward. Thank you so much Kevin and AAA for serving our community faithfully and being a company we can depend on when it really counts!

Co
Review №14

Great service as always. I was able to get my battery replace quickly and efficiently. Wonderful new location that has everything you need. Really glad I have AAA.

Ta
Review №15

Very helpful, reviewed conditions of truck, no surprises or unnecessary services. Very knowledgeable team.

Sc
Review №16

Very professional will give you the correct information and the best price

Je
Review №17

Really impressed with this facility and it’s staff, very professional and courteous. I went in because of their offer for a free oil change for healthcare workers which was a huge blessing. They treated me (as a single woman) with respect and were honest about my car’s needs. I would go there again and would recommend them as well!

Mi
Review №18

Fast helpful and good!

Va
Review №19

The auto department is professional, courteous, quick, knowledgeable, quality work, dependable, fairly priced.

Te
Review №20

Got AAA as a gift - last Christmas. Best gift ever...

Me
Review №21

The people inside this business are very very friendly and very helpful.

Jo
Review №22

I can not say enough for Kevin! He helped us out big time today! It was a nasty Icey day and one of our guys got caught with a flat tire and Kevin stayed late to help us out! Thanks so much man!

My
Review №23

Normally I would give 5 stars. But my vehicle broke down in the parking lot (fortunately their lot) twice. So I dont think 5 stars is warranted. Not yet.

St
Review №24

Great experience

Ma
Review №25

Great staff. Very helpful and pleasant. Clean.

Mi
Review №26

Great service and fair pricing on vehicle maintenance options. Ive had my car worked on twice here and have been pleased with the service both times. Definitely recommend this place for vehicle service/maintenance.

Je
Review №27

I have never been to this location but I was very impressed!! I was greeted as soon as I walked in. I had my car serviced. They answered all my questions and were very courteous. My car was ready within 2 hours and I received an estimate on another service ai needed in the near future. Thank you AAA. You were awesome. I wont take my car anywhere else!!.

fo
Review №28

Competitively priced, amazing customer service and most importantly work was finished on time at the same price originally quoted. Very satisfied.

Da
Review №29

The two times I’ve had to have my car towed, they always take about 2 hours to get to me even though I’m in the city. And one time I missed the call from the pickup person (phone did not ring for some reason) and they did not bother to leave a voicemail or try to call me again, or send me a text message. I had to call to schedule another tow and wait another 2 hours for a pickup. So frustrating! Highly irritated with their roadside service people.

Ca
Review №30

Needed a new tire to replace a spare/flat tire. A kind employee named David found me and affordable tire service package and assisted me quickly and efficiently. Glad I found this location in such a pinch!

J
Review №31

The repair shop is truly amazing! Ive taken both of my cars there and David Herren even remembered my name when I walked through the door for my second car. Great customer service and both of my cars were fixed before most places would have even started to troubleshoot the issues.I am telling all of my coworkers and friends to bring their vehicles to AAA.

Ju
Review №32

Excellent. Beverly Powell got me a much better insurance deal through Progressive. I’m so happy I walked in today.

Ja
Review №33

Amazing customer service! Friendly and patient and did a great job on my car!

Ai
Review №34

Very helpful and friendly

N.
Review №35

Very nice and helpful staff! I had to have a new engine and some other things put into my car after it getting caught in flood waters. This staff were such a blessing!

De
Review №36

Trip tech service is amazing, She help to create path and discussed needed stops plus help locate motels in path while considering travel time along with downtime for enjoying a location. She then gathered all info to transfer me to reservation for each motal stay. Stress and worry changed to excitement and ready to take trip.

Te
Review №37

Friendly service. Very helpful.

An
Review №38

Just came in for a map and travel books but they had great customer service.

Ty
Review №39

Very helpful and courteous. Recieved international drivers permit in 10 minutes.

De
Review №40

High prices, only paid out of desperation.

Ak
Review №41

I never go back there I was about to switch my insurance to AAA but the lady take all my information but she didn’t give me any information. She said her computer is missing I didn’t really understand what she said I think her name was philly Stephane

Li
Review №42

They are so helpful and know so much! They helped us book a great cruise.

Ch
Review №43

Professional and friendly staff. Took care of my car. Competitive prices and discount with AAA membership.

Ka
Review №44

Do Not Purchase AAA Insurance. It has been 3 months since we moved from Oklahoma to Florida and we have spoken to 6 different people. First they misrepresented how much the insurance would be on a new vehicle, then they jacked our payments up from 200 to 350 due to some error from their system or the lady that signed us up originally. Shawn Dorsey was suppose to do the research on our case and never contacted us back. I keep emailing him and he ignores the email. We switched from OK to FL through Marvin Soberanis before the date lapsed, he didnt take care of the situation. I spoke to Michelle Johnson, she was no help, nor was Jordan Seeborn, or Alisa Cartright. Why isnt anyone competent??This situation is still going on, they owe us a refund but they charged us a fee so we would owe them money!!!!Update:::AAA asked us to email them about what happened and they would follow up on the issue. It has been 3 weeks and NOTHING!

Do
Review №45

They were very informative about my car.

Je
Review №46

Do Not Purchase AAA Insurance. It has been 3 months since we moved from Oklahoma to Florida and we have spoken to 6 different people. First they misrepresented how much the insurance would be on a new vehicle, then they jacked our payments up from 200 to 350 due to some error from their system or the lady that signed us up originally. Shawn Dorsey was suppose to do the research on our case and never contacted us back. I keep emailing him and he ignores the email. We switched from OK to FL through Marvin Soberanis before the date lapsed, he didnt take care of the situation. I spoke to Michelle Johnson, she was no help, nor was Jordan Seeborn, or Alisa Cartright. Why isnt anyone competent??This situation is still going on, they owe us a refund but they charged us a fee so we would owe them money!!!!Update:::AAA asked us to email them about what happened and they would follow up on the issue. It has been 3 weeks and NOTHING!

Ka
Review №47

Do Not Purchase AAA Insurance. It has been 3 months since we moved from Oklahoma to Florida and we have spoken to 6 different people. First they misrepresented how much the insurance would be on a new vehicle, then they jacked our payments up from 200 to 350 due to some error from their system or the lady that signed us up originally. Shawn Dorsey was suppose to do the research on our case and never contacted us back. I keep emailing him and he ignores the email. We switched from OK to FL through Marvin Soberanis before the date lapsed, he didnt take care of the situation. I spoke to Michelle Johnson, she was no help, nor was Jordan Seeborn, or Alisa Cartright. Why isnt anyone competent??

Te
Review №48

They dont have ins agents inside so if your wanting to talk to one, you will need to use their phone. Silly in my opinion

Wa
Review №49

Vacation time, AAA makes vacation easy ,me an my family love AAA.

Ri
Review №50

Pleasant if inattentive staff. Having recently had foot surgery I was displeased that I was expected to stand at a counter. The counter being all the way to the back of the location and my walk showed clearly the difficulty, I was surprised that no one offered a seat or otherwise accommodate me.I was also disappointed in the cost for maps, international drivers license related fees and the lack of help in trip planning as a member traveling internationally.

Je
Review №51

Very helpful with information I needed, pluss extra help on other ,Thanks for your help and support AAA/MEMBERS

t
Review №52

Great place to go K2 was very very helpful

So
Review №53

Travel service is horrible. Do not waste your time.

De
Review №54

AAA KEEPS MAKING PROMISES TO TOW OUR CAR. TWO DIFFERENT DAYS AND TWO DIFFERENT TIMES EACH TIME AND THEY CANNOT MAKE IT TO MY CAR. THIS IS TERRIBLE SERVICE.

P
Review №55

Great service!

Al
Review №56

Customer service was excellent.

te
Review №57

Loved it

Da
Review №58

Friendly staff, good service, and opened my eyes to things that are available as a AAA member I was unaware of such as movie passes.

Br
Review №59

Wonderful staff very helpful

Be
Review №60

FYI: They provide international drivers licenses.

er
Review №61

Very nice experience here

Pa
Review №62

Mobile battery service was excellent.

Ro
Review №63

Good fast service

Bo
Review №64

AAA ins very good

Jo
Review №65

Great service

Ka
Review №66

AAA continues to be someone I can rely on regardless the circumstances

Sw
Review №67

Great customer service!!!!!!!

Information
20 Photos
67 Comments
4.2 Rating
  • Address:6163 N May Ave, Oklahoma City, OK 73112, United States
  • Site:https://cluballiance.aaa.com/about/StoreDetails?id=OK01&utm_source=google&utm_medium=organic&utm_campaign=gmb&y_source=1_MTIzMTQ3MjQtNzE1LWxvY2F0aW9uLmdvb2dsZV93ZWJzaXRlX292ZXJyaWRl
  • Phone:+1 405-717-8200
Categories
  • Tire shop
  • Auto parts store
  • Auto repair shop
Working hours
  • Monday:Closed
  • Tuesday:7:30AM–6PM
  • Wednesday:7:30AM–6PM
  • Thursday:7:30AM–6PM
  • Friday:7:30AM–6PM
  • Saturday:7:30AM–6PM
  • Sunday:8AM–5PM
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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