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Cricket Wireless Authorized Retailer
5802 E Virginia Beach Blvd, Norfolk, VA 23502, United States
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Cricket Wireless Authorized Retailer

Comments
Ja
Review №1

This is my first phone. The employees here made my experience fun ... Great work! Both Mike and Tia were great

Th
Review №2

Went in to get a screen protector and was told immediately they didnt despite me looking straight at it guy working was more busy playing on his phone and listening to music idk his name but this happened on 25th of October so who ever was working this night great customer service I definitely will not come back here to this store again as this isnt the first I had rude customer service

Jo
Review №3

Michael was so helpful in setting me up with my new phone as he always has in the past. He is a great asset to your company. I will stay with cricket due to the wonderful customer service I and my friends receive. Thank you

Sh
Review №4

Mike and Tk were very helpful. They took the time to show me how my new phone works. They truly are the reason that I continue to shop at this store and I will always come back.

Ti
Review №5

Mike is awesome. We have been dealing with boost mobile and decided to switch and have been giving us a hard time. Mike is very patient.

Ja
Review №6

I had an absolutely amazing experience the staff was very helpful, patient as well as welcoming! Very pleasant visit!!

Wi
Review №7

Very good service TK WAS GREAT

Jo
Review №8

Michael was a hugh help after phone icons disappeared and all functions were mixed up. He was very professional and knowledgeable and motivated to help. The other male working that nite was just awful..not up front and I stood there calling out and he acted like he did not want to help. On my first visit. Finally a nice female came in with food and they left for the back. I came back the next nite as I had talked to Michael on phone for a day when he worked. To me he was a goid employee. The other person I would have fired.

Jo
Review №9

I went to another location and decided to come to the Janaf location to see ifvthey could help me with my phone. Michael took the time to listen and helped to fix my issue with my phone. He also took the time to explain what was going on with my phone. Thus is my new favorite store

Ta
Review №10

Excellent service highly recommend this location to friends and family for sure

Ha
Review №11

Mike the manager was friendly and knowledgeable. He helped our party locate a new phone and go through set up of a brand new... to smart phone technology...phone owner.Mike also assisted with questions and understanding for the new phone owner.10/10 would use the location again in the future!

Ni
Review №12

Great customer service and I received a great quote on adding additional services.

Be
Review №13

Super nice manager.

Mi
Review №14

Mike was patient and very helpful

na
Review №15

Excellent service

Sh
Review №16

Worst place ever to buy a phone would not recommend. Spoke to someone named “Dee” she was VERY rude.

Vi
Review №17

The people working were so nice and they definitely knew what they were doing AND they knew how to break it down and explain it to you so you can understand. Never felt so confident in choosing a new phone as I did today.

As
Review №18

The manager Dee is very knowledgeable and helpful but most of all she was patient. And she took care of everyone in a timely manner being as though she was only personnel in the store. The worst part about the company, they give no perks or incentives to loyal customers.

Ed
Review №19

Great service, friendly staff, clean environment.

Ri
Review №20

Came to the store 4 times just to get service switch over to the new phone. However the manager Dee did in to solve the problem after being here 5 hours.

Ba
Review №21

Perfect location

Ja
Review №22

It was a great place to get a phone and the people there was so nice to me.🤗

St
Review №23

Great service

Sh
Review №24

Always have great customer service!

Ge
Review №25

The particular c.s.r.was unfriendly and did complete my transaction but did not thank me for my business or invite me back.

Pa
Review №26

Very helpful, knowledgeable, and always happy to see you

Ja
Review №27

Great Store and Team

Ja
Review №28

Friendly staff; good help and assistance

Ma
Review №29

Very good customer service

da
Review №30

Took care of me very well

Ma
Review №31

Very friendly, knowledgeable and helpful staff.

Ro
Review №32

Need cheap cell service? ? Yes!!!!!

Jo
Review №33

Ok place

Bo
Review №34

Help me with cellphone

MA
Review №35

Great

Ch
Review №36

Awesome

An
Review №37

Good

Gi
Review №38

Great service

mi
Review №39

Mike was great. He is very knowledgeable.

Information
7 Photos
39 Comments
4 Rating
  • Address:5802 E Virginia Beach Blvd, Norfolk, VA 23502, United States
  • Site:https://www.cricketwireless.com/stores/ll/US/VA/Norfolk/5802-E-Virginia-Beach-Blvd
  • Phone:+1 757-440-3688
Categories
  • Cell phone store
Working hours
  • Monday:12–6PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:9AM–9PM
  • Sunday:10AM–8PM
Service options
  • In-store shopping:Yes
Health & safety
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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