Very professional took them my Honda they had it back to me same day running like new and today they change the oil on both my vehicle’s no problems💯percent would recommend

Prob the best repair place in the whole area since they do most repairs, are nice, and know their business

Job was done fairly quick at a fair price.

Free estimate.. Said he knew it had an issue but said he serviced anyway....before calling to see if I wanted to go further knowing it couldve been other issues...paid the man and walked out still not having AC but was told it would cost $1800 to get it right...i need a discount or something

Just picked up my car from them they do really good work.

Oil Change and brakes - BEWARE-DO NOT USE-warranty means NOTHING- my engine is blown- oil filter was not replaced correctly - both dealer and third party garage agree. Owner refuses to call me back. Originally kept blaming a recall he never told me about even though I was a loyal customer and he serviced my vehicle many times. Now a second garage verified findings and he doesnt call back or answer emails.

Took my car in for a diagnostic because my car was putting and stalling. After leaving the car there for the weekend I was immediately told I needed a new motor for almost $3000.I took it to another shop for a 2nd opinion and after the other shop looked at it (which took a day at most) was quoted only $1000. Turns out all I needed was spark plugs, gasket repair, and some other things. Now my car rides smoothly . Im not sure what kind of diagnostics test Computune charged me for but they missed the mark on this one.

BLEW UP my engine!!! Did not seat the o-ring correctly when re-installing new oil filter. Oil leaked out and seized engine. Two separate independent ASE mechanics have pictures proving this is what happened; yet owner (Tom) refuses to file claim, trying to blame it on an engine recall. Again, ASE certified mechanics (2 separate) see the jacked up plug and indented threading and have pictures. You have been warned, stay AWAY! Will cost me $5K plus.

Dont ever take your vehicle to them. they will mess up your vehicle and over charge you

I got an oil change here. Super cheap price, but they forgot to change the filter. When I brought it to their attention, it was promptly addressed and made right. I got a refund due to the issue and Tom, the owner, was extremely professional and polite.

Horrible horrible anf horrible very treachorouse people and have costed me alot alot and even more

Ill take my car here anytime it needs service. Everyone is very knowledgeable and their customer service is always on point! The manager, Eric, is amazing every time and willing to help any way he can. Always professional and very friendly. Fast service, as well. I give a 10/5!!! And would recommend Computune to anyone and everyone!

Kind of pricey. I came in for an oil change and now Im getting new breaks. They always try to sell more. No state inspection.

Great place to have ur vehicle serviced. They stand by their work.

I have gotten 2 oil changes here and my brakes done! They are so fast, friendly and an amazing deal!! I can not praise them enough! As long as I am in Virginia, they are my shop! 10/10 would recommend! And this isn’t coming from someone who has gone once and was amazed by there customer service, I have had multiple great experiences! It’s hard to find a shop you can trust and they are just that!

Cory is very kind and considerate. They are fortunate to have him there to manage during the day

Been taking my cars there for years. The crew that they have in there now are Outstanding. Thxs Corey, you are Awesome.

Okay so I usually NEVER post reviews about businesses but I just felt like I had to say something about this one..... TAKE YOUR CAR SOMEWHERE ELSE!!! All they care about is how they’re going to get money out of you and if you don’t know anything about cars .....They’ll definitely rip you off and tell you that you need all of this extra stuff when you really don’t need it. Their Part prices and labor fees are just unbelievable and after they said they checked everything on my car I ended up with a flat tire a couple of hours later .

Eric was awesome. Even though I’m a bad car owner he took really good care of me and my car. He was super nice and professional and left me with a better understanding of the car I have. (Premium gas, who knew) The work was done quickly. I will be back for sure

The work they do on my car is fine however the last few times Ive come here the men who work here only stare at me nasty and the guy who works in the office talked my ear off so much I was here for an extra 45 minutes because he did not want to stop talking even put his hand on my car so that I was not able to drive away until he felt like he was done only for him to text me 10 minutes later because he looked my phone number up in the system so he could ask me out and asked if this was okay. no this is not okay.

Great service, and quality work great job guys! Highly communicative and helpful they even show you the problem if physical.

I originally gave them 5 stars because I thought they were really good and never had issues with them. A little bit ago, I took my car in because it was making a weird noise. They told me it was my brakes, rotors, and caliper. I got a second opinion just because it was pricey, and only my brakes and rotors needed to be fixed. My caliper was in good condition. So after getting it all fixed, my car still makes that weird noise. So they misdiagnosed my car & tried to get me to replace something that didn’t need to be replaced.. 3 stars bc the owner is super nice and some of the staff is as well!

Came in for a check up under the car due to a loose panel after getting stood up by another technician at a service down the street the same day. Met Eric the manager who was super friendly and extremely helpful. I was on my way the same day. Highly recommend!

I would like to thank Tom and the staff of Computune. Very professional and great work done. My truck sound better than the day I bought it. Also had no problem with them doing the extended warranty work filing claim and all would rate business 15 out of 10.

They showed me a real sense of character and provided me with amazing auto and customer service. They have certainly earned my respect and business as long as I am in the area. Computune truly cares about their customers.

A very good place very very professional and prices with very fair my first time here and it wont be my last

Great service and very fast service

Friendly employees and boss that are very personable. They are transparent and honest with the work they do and dont try to pull the wool over your eyes with hidden repairs.

Such An Inviting, Friendly Atmosphere. Everyone Is So Kind, Efficient And Timely! Special Shoutout To Store Manager Eric; He’s A Really Cool Guy!

Very friendly staff and knowledgeable about what is wrong with your car and works with you on the prices. First class establishment.

Great custom service, Great work. Great prices

These people are thieves. Do not go there, they are not knowledgeable and are not honest, they will add more damage to your car than what you brought in. I have been trying to get my issue sorted out that they caused and God forbid if they would call me back or even try to resolve the issue. They want me to pay an extra $300 to correct an issue that I already paid over $500 to fix. I am currently in the process of a civil suit so they will see that to cheat and be unfair is not the way to go.

I am going to give these guys the slight benefit and say they are just incompetent rather than straight-out dishonest. They misdiagnosed a major problem to only repair the damage caused by the underlying issue. After getting a funny vibe from talking to their tech rep, I said I would get another opinion, he strongly recommended not to drive my vehicle anywhere, possibly because THEY LEFT THE FUEL LINE TO A CYLINDER UNPLUGGED!?!?! That was discovered by another shop with the correct diagnostic. Plus, their quote was $500 OVER the price I paid to actually fix the real issue... After I had paid them their fee for the initial diagnostic (which was wrong anyways) and told them sorry I am getting another opinion, the tech rep said, Im not mad, I made my $100. Funny business.

I DO NOT RECOMMEND THIS PLACE AT ALL THEY NEED TO BE SHUT DOWN ASAP THEY FORGOT TO PUT A BOLT BACK ON MY CAR WHICH CAUSED IT NOT TO GO IN REVERSE AND PUT MY WHOLE FAMILY IN DANGER WHEN ASKED FOR A REFUND THE GUY DENIED ME AND ASKED WAS MY FAMILY HURT FROM HIS CARELESS MISTAKE I WILL NOT SPEND A DIME OF MY MINEY WITH THESE PEOPLE AGAIN

This is the second time Ive brought my truck here, and they have done great work so far. However, the poor dude working the desk, Justin, is always pulled in 10 different directions every time I come around. They left a few tools in my truck too after I picked it up, but I brought them back after I noticed. After they put in a new fuel pump and sending unit on my truck, it runs better than it has in five years. Great work! Definitely overworked staff at the desk though. Hire another front desk tech and Ill give five stars.

I have been here twice for work on my 2008 Mini Cooper and am absolutely pleased with the quality of work, customer service, and the timeliness of computune. I can say with 100% confidence that I trust these guys to work on my car and will be recommending them to all of my friends.

I brought in a 2001 I got just for going back and forth to work, I thought it ran fine but I came to computune for an oil change, they gave me only the stuff I needed, I didn’t feel pressured and they were very informative. The car runs better than ever. 10/10 would go back.

I had a great experience here , Eric the manager was very helpful and actually showed me and explained what was wrong with my car. I highly recommend coming here if you need to to get your car worked on .

Wow!! This place is absolutely amazing. My husband and I were on our way to PA from vacation when our truck broke down on a Saturday. We called every place imaginable and we either got the we cannot help you or we are closing soon. Not Computune they said bring it in we will see if we can get you on your way later today. Unfortunately the part we needed had to be shipped in so we had to stay a couple extra nights. Justin helped us get to the Norfolk airport so we could get a rental car and he sure did not have to do that. Computune went above and beyond in all ways possible to help us when we were stranded. If I lived in this area I would absolutely have all my vehicles serviced there without a doubt. If I could give them a 10 star rating I would and even more!! Thank you Justin and everyone at Computune!!!!

Eric was great. He made sure my car was safe and sound for me to drive back home!

Worked with my budget but definitely over charges for the labor. Had my car fixed else where took 10 mins to fix and only charged $40 in labor compared to the $300 they were going to charge.

Great shop, love this place. Great work and always willing to work with you.

This business is very honest and has a character of trying to fix your car instead of fixing what you think it is. Highly recommended

This shop is great ever since the new ownership took over a little over a year ago, they cleaned the place up, painted the building, and even put in a new parking lot, they treat me like family whenever I go there, they even gave me a ride home when I couldnt wait, Ill never take my car anywhere else!

Super friends and helped out with everything we needed!

I was given many quotes on work I needed on my truck, none where as low as I was quoted by Computune, so I gave them a shot, I’m sure glad I did they were so honest, quick, and efficient I thought I was going to get taken at the end when I picked up my truck, but no it was all on the up and up and they will get to know me and my truck well.

It took me 2 years to write this review. And In the 2 years I have never had an issue with the work, timing of services being completed, and customer service. As a single woman, I am very skeptical of mechanics. Justin has been nothing but a God sent. He takes his time explaining when I don’t understand the what and why.I highly recommend this computune.

I recommend you guys dont come to this shop. I paid $900+ for ignition coil and spark plug. I drove my car here for a quote they charged me for $105. They said to meits very dangerous to drive around with 2 ignition coil mess up. So I decided to let them fix it. 2 hours later I come back and pick up my car they said the car run smooth. The next day same problem came up. I drop it off to get it checked out again. This time took them total of 3 days to get it done. I came in today and didnt pay anything seem like its covered on the warranty. I drove out the shop a mile down the street. Notice my windshield was cracked I went back and talked to them they. I show them my dashcam they keep saying its a rock that chip your windshield not us. we aint going to replace my windshield. I have the dashcam proof. They said no we are not replacing it. *OVER PRICE *NOT EXPERT*irresponsible* Im just had share this with you all. Pz. Pz. Go to other car shop.

It is hard to find an honest mechanic shop but I have found my permanent mechanic!!! When I went in I was treated with great customer service and a misdiagnoses on my car was corrected and not only saved me from having the wrong part fixed but also saved me more than half of what it would have cost getting the wrong part fixed. If I could give more stars I would! I left feeling good that not only was my car up and running again but that I found a shop that really takes care of their customers! I plan on going to this shop for anything I need car related!

My experience here today was great the manager took great care of me

Best service Ive had from any shop! Even as a women they dont try to pull an easy one over on you... ABSOLUTELY LOVE TERRY! BEST MECHANIC IVE EVER HAD THE PLEASURE OF MEETING!!!

Decent pricing, outstanding customer service and the work/maintenance personnel do great work! Car is safe and drivable! I recommend this place for maintenance on your daily driver! I will definitely return and continue to do business with these guys!

Ive got to say , after a bad day trying to find a shop thats honest & cares about making customers happy after one lied to me .. this place MADE MY DAY. They cared , the manager was the most understanding person & made sure I got the experience I was looking for. My truck was fixed and at a reasonable cost! as a female , I feel so comfortable going there , alone. They dont try to screw over anyone! As the manager stated he wants customers coming back well he sure did gained another customer ! I will always pick this place over any ! I HIGHLY RECOMMEND THIS PLACE TO EVERYONE!!! you wont be disappointed :)

I would not recommend this place to nobody. They definitely are rip offs. I called before I took my car and was given a specific price. Once I was up there nobody knew ANYTHING about the prices I was given and everybody said it wasnt them. Than the MANAGER hook my car to the diagnostic machine and said if we dont allow them to do the work it would be $95.00 but if we choose to let them complete the work the $95 is waived. Well the test was finished and all I needed was a battery. He stated I still had to pay the $95 diagnostic fee even though Im letting them put a battery in my car. What the hell thats not what was said to me 10 minutes ago. I would not take my car back up there and I would not recommend nobody as well. $95 just to be told I need a new battery REALLY. They jump all over the place with prices.

I have been a steady customer at Computune for 4 years now and I have never had a bad experience with the staff there. Most recently I went to have my transmission worked on. Eric was very honest and understanding about my need to have my work done quickly and efficiently, and he helped me get my transmission fixed for far less than it would have cost had I take it to the mechanic I initially planned to.

Eric was very helpful and reasonable. He also worked with me on the services needed. I would definitely return back to him for any future work needed. I also recommend him if youre on a budget.

Good customer service and also does great work on card

Great service and fast

Wouldn’t take my truck anywhere else. Best auto technicians around here. Stand up guys and do phenomenal work.

The service here is second to none. I came in for an oil change and told the manager about my oil leak. He showed me exactly how bad it really was and how I really needed to get it fixed. He also told me about my sway bar (which I was aware of ) and how I should not put, getting that also fixed, off anymore. There was no pressure to get the problems fixed. I did it because it needed to be done. He even gave me a great deal. CompuTune is now my new go to auto shop. The guys there are top notch!!

I went here to get my car fixed. My car is really beat up. It has a broken door, shattered dashboard, missing hub caps..etc. After service they gave me a document that said windshield crack was originally present. They didnt mention any other originally present flaw... I know my car is crap, but I have never seen this crack on my windshield before, it was over 4 inches long. When I angrily brought it up to them, they took full responsibility for payment. They paid the full price to get my windshield replaced, and I respect that. I would trust them to service my car again. Of course Im going to take a ton of pictures beforehand... but overall, I think theyre honorable people.

Had a pretty strange experience. The work on the car seemed to be of good quality and I havent had an issue since the maintenance, but the particular mechanic I worked with pushed for me to pay in cash with really no explanation of why that would be helpful as well as pressured me to come in before close even when I couldnt do so. Work seemed fine, people were definitely sketchy.

Awesome service

Great Service. They tell you how much its going to be before they do any work, that way you know exactly what youre getting into.

Great staff who do outstanding work.

One of the best auto places Ive used, I trust them completely, good mechanics, and very fair prices, best in the area by far. Oreilly auto parts told me I needed check engine light out to pass an inspection, I went to computune and the mechanic told me that wasnt true but he could clear it if I wanted. Great place would strongly recommend

Great place I now have a go to shop for my car when it needs repairs .They are honest, accurate, thorough and very reasonable. Its almost hard to believe.

Very efficient and knowledgeable. Would recommend this place to anyone.

Very friendly people and honest workers.

Eric and terry are the greatest. Eric went out of his way to help me and I truly appreciated it. If you need maintance this is the place to go!

Soooooo, I go to this place and I was hoping Mr Tom would be there but ran into Mr. Justin.So I tell him I would like to have my front motor blower installed. Expecting to leave my vehicle there (it was 4:45pm)He tells me itll be ready before 6pm. Ok now the fun part I bought the blower before doing a diagnostic and it comes to find out I needed a resistor. They installed it the next day and I was good to go, oh! The diag was free and only charged pretty much for labor. Awesome place. Its my go to place from now on. I only gave it 4 stars because I still need my brakes done... they get that 5th star after they do that job. Lolololol seriously go and check them out! very good service. And for those who know me I wouldnt say it unless its true, yall know how I am church family and friends.

This is an update regarding the initial negative review. I am speaking in behalf of my father base on what he told me a few days after CompuTune’s owner followed up on him regarding the customer service experience he had received initially.We initially did not have the greatest experience at CompuTune. However, the owner, Tom personally reached out to my father following the incident and made things right. We were very impressed by how Tom handled the situation. We were also very impressed by how he turned an employees mistake and made it to be a teachable moment of learning to become better and avoid making the same mistakes moving forward. That leadership spoke volume to us. After Tom reached out, my father came to the shop the very next day and Tom immediately came out and shook his hand as well as my mothers hand and was very apologetic in behalf of his employee. He personally replaced the car battery, checked it, test drove the car etc. He even did extra services for the car which showed his true sincerity. For the following days that my father’s car was on his shop due to other things that needed to be done, he was most certainly on top of everything, from the insurance and warranty calls to the littlest details like having to pick my father up when the car was made available for pick up. Needless to say, we were very grateful! One mistake of an employee does not define the body of the company. This showed my family and I about one thing and that is what the core of this company is all about....VALUE.Value is something that people want or need. It could be a product or a service. It could also be a solution to a problem. In this case, it was all of the above. Nowadays, that is hard to see in a company - that alone will be the determining factor to me as to where I can bring my vehicle. A place of value, where I know im in good hands, the vehicle that I and/or my family relies on are seen important and I actually found that here.

GREAT PRICES GREAT SERVICE GREAT MANAGEMENT

We have a Nissan Titan and an Acura , we ONLY have our maintenance done at Computune ! They are honest and do an excellent job!!! (Been ongoing customers for 4yrs). Highly Recommend !

Was referred to by a friend. Great service. A+

These guys really take care of me I recommend all my friends and family.

My #1 place to go always have excellent service!

The manager Terry came off as a complete DOUCH BAG. My first visit there was HORRIBLE. I simply came in with a question and he completely IGNORED what I had to say. The one thing I can say is that they are expert at their work but do not know how to COMMUNICATE what they are talking about to the customer. He acted in pure IGNORANCE with a motive of being MONEY HUNGRY. I was so bothered by his vibe that I didnt even want a Free AC check service.

Great service. I love this place. I will always take my car here.

I just want to say Mr. Eric was amazing with helping me understand what was happening withthe car and very professional if you need any work done on your car call and ask for eric hell get the job done .....thank you

I have to give Computune on Little Creek Rd 5 stars. The 5 stars go to a senior mechanic working there. He has 25 plus years of experience. (Terry). I have a 1996 Honda Accord DX with 280k miles. Ive been meticulous with Hondas maintenance schedule for this car. Its passed VA inspections since 2005. The car threw a P1382 code, bad CYP sensor in the distributor. For the not so mechanically inclined folks, with respect, that cant spend or dont want to spend allot of money on old car, we do the you-tube diagnosis. Eric the car guy is great. But this code has multiple avenues causing failure,, not the obvious ones. I bought a remanufactured OEM Honda distributor for a 1996 accord DX, 2.2 non v-tech from E-bay, installed it. Cleaned out the intake manifold EGR airways, holes were completely packed with carbon deposits. Changed out the valve cover seals including the spark plug seals under the valve assembly,:number one piston wasnt firing due to oil leaking into the spark plug. Same P1382 error code, car stalls at stop signs, misfires etc. I took the car to Computune. Terry put the CPU diag tester on the car, it stopped at the CYP sensor OHM on my new Honda distributor so to speak, he put the multi meter on my new distributor plug connections, 3 and 4 showed 700 ohms resistance on the CYP sensor. 96 accord Honda distributors require the CYP show 800 and 1500 ohm to work. I bought a bad distributor. Wanting to save money buying my own distributor, I called 4 auto parts stores on Little Creek for Honda distributors,; FYI; surprisingly, some would not do the OHMs test before leaving the store, had to bring them back for the refund process. I was unable to locate a new distributor that passed Hondas ohm requirement, neither could I find a cheaper remanufactured distributor. Terry was able to find a good CYP sensor,; after 3 days of searching and asking them to test the OHMs before purchasing. He replaced the CYP sensor in my newly bought bad distributor, fixed that issue. But the P1382 error remained. He then pulled the OHM meter out again, found a bad wire going to the sensor in the crank case, by the timing belt. Replaced the wire, issue resolved. He then looked at the timing belt and discovered the timing belt was not installed correctly, off by 2 sprocket teeth, which is what caused the bad sensor wire connection. He reset the timing belt correctly. Yet the P1382 code remained. He put the multimeter back into play and found a bad pig tail wiring connection to the ECM, the cars computer. Terry replaced the pig tail wiring and the ISSUE WAS FINALLY RESOLVED. The car was in there shop for one week. Terry and the other mechs said they spent a few hours on diagnostics. The cost of the repair was 370 dollars. Money well spent. Computune even brought the car to my house to pick me up, after hours, so I could drive the car back to the shop and see for myself the car was repaired to my satisfaction. the repair came with a 12 month or 12K mile warranty.

The manager Eric tried to get over on my daughter who is military and away from home. I had to fly all the way from Denver to see why this guy was so rude and disrespectful.He had the mechanics work on the car knowing that the mechanics were not familiar with car and didnt know what they were doing.I told Eric that his customer service was awful and he then threw a racial slur.DO NOT WASTE YOUR TIME.

This is my first review ever i am giving a business lol. I really agree with the negative reviews. The workers there are awesome but the owner will try to milk every cent out of you lol! I would definitely go back if the bald headed snake wasnt the manager/owner. He really will take advantage of you if you are not a car expert. He charged me $2700 for work that was quoted $982 by another shop lol. His mark up on parts are insane. If you have money to throw away, id recommend a charity lol or your kids college fund.

Wonderful food clean and friendly

I was struggling to find a place that could fit me in for an excessive oil leak, even though they were busy they had no issue squeezing me in. I had my two daughters with me so they gave us control of the TV and got it done as soon as they could. This is now the only place I will take my car.

Take your vehicle somewhere else .

I love Terry he best mechanic ever

I called, was told I could come in at to get my service done, I arrived 10 minutes before then and was told I had to wait until 530. I dont understand how you can schedule someone, and then not have the courtesy to call and inform them of a new time, I ended up getting service done elsewhere.

My boyfriend james works here

Good mechanics and affordable

Good Service

Untrustworthy