Dont waste your time coming here. Theres nothing to see. I only saw one type of Vespa but with different variations of colors. The guy there didnt even leave the counter to show me what is different from each scooter. I asked him which one was the Liberty and that was when I found out there were no Piaggios at this location. I left the store with doubts about getting a scooter now because I realized I know less but it is good to know that I am limited about ownership of a scooter in NYC. So I will also save myself a trip to the Brooklyn store.

Just picked up my 250 GTS Vespa at the Soho location and can’t say enough good things about the speedy service, friendly staff and quality of the work performed. The Vespa was picked up for servicing on the same day I initially requested service, I received a call from Service Manager, Dustin, shortly afterward, who painstakingly went over the items requiring attention to bring the bike up to NY State inspection standards and predicted it would take a few days to complete the work. Next day, he called again to let me know the work was completed three days early and the Vespa was ready to be picked up at the Soho location which was much more convenient for me. Joe at the Soho location was waiting for me when I arrived, walked me through all the repairs and couldn’t have been nicer. These guys know how to deliver world class service that is consistent with what you hope for when you invest in a top of the line Vespa. I highly recommend!

My experience was phenomenal. I called Luis the sales rep First who was very helpful and gave me all the info I asked for then I received call back from Andrew the owner who met with me on Monday the day I was buying my bike.They were very helpful, clear and enthusiastic about bikes. I am still doing business with them and will recommend this dealership to everyone who wants to get a new bike.I bought the Dorsoduro900 2018 and I am very happy. Thank you!!!

The dealership and specifically Arjun was awesome. He answered every question I had and expedited the delivery of my Vespa incredibly quick!!

I recently purchased a new sport bike from Aprilia of Manhattan. I didnt originally have the intention of buying a motorcycle from Luis (my sales guy), I was stopping by the shop to see the RSV4 in person as none of the dealers in the area I live carry Aprilia. The first time I came in the team was super friendly, and didnt give me a hard time for coming in without any intention of buying anything. Over the next several months I zeroed in on the RSV4 as the bike that was for me, and continued to communicate with Luis and the team over at Aprilia of Manhattan about my interest in purchasing. I found several groups that made a more aggressive offer on the bikes, but when it was all said and done they had some kind of game they were trying to play, to then switch and come up with additional fees that I would have to eat. Throughout out the process Luis and his team were very straightforward with me and never compromised their integrity in order to get me in to the dealership. Once I decided to move forward the process was a breeze they took great care of me, and I got to ride my new bike out of Manhattan on a beautiful Saturday. I am really grateful and appreciative for all the hard work Luis and his team made to earn my business. The next time I am looking for a bike I will definitely be going to Luis and the team over at Aprilia of Manhattan first.

I just bought my Vespa GTS300!5 Stars is not enough to describe the great experience that I had at Vespa Manhattan Store. Luis has been really professional and helpful during my decision. I totally suggest Luis and Vespa Manhattan/Brooklyn Team! Gaetano

Really great communication and friendly service. I had a lot of questions and they were very patient and answered my inquiries throughly. I recommend them highly.

I bought my first scooter, a Piaggio Liberty 150, from their Brooklyn location in June 2018. The staff were all helpful and knowledgeable. Thank you, Andrew; thank you, James! Service staff even helped me load my new scoot in to the back of my Toyota Sienna. Brooklyn is a 3 hour drive from my house, but well worth it! A more local Vespa dealer didnt follow thru on my visit or inquiries.

Luis and his team made buying a Vespa fun! They took care of the license, registration and insurance for me on the spot so I was able to drive away within an hour. The service center in Brooklyn is top-notch --they care for my scooter as though its their own and are 100% transparent in costs and timelines. Thank you for making this easy and for caring for my scooter!

Just picked up a 2017 Aprilia RSV4 RF. It was a pleasure to deal with Luis Lozada and the rest of the crew of Aprilia of Manhattan!! Everything was taken care of and I enjoyed the no hassle buying experience. Its what I have been looking for. I have been to many dealerships in the area and this by far has been a great experience. And I want to say thanks for getting the bike ready so quickly so I can ride! Will definitely be buying more bikes from this dealership!

Our buying experience with Luis Lozada at Vespa Manhattan was excellent. Luis answered all my questions, was very knowledgeable and ultimately helped me make the best decision. He also helped by taking care of the financing and insurance arrangements in a quick and efficient manner. I am now a proud owner of a beautiful 2016 Vespa Sprint S 150 ABS.

Highly recommend this shop. I worked with Luis and he could not have been more accommodating, knowledgable, and thorough. No hard sales pitch, no disappointments. Just a friendly group of people who do what they say theyll do and seem to genuinely enjoy doing it. Riding scooters is fun, these guys make sure buying one is enjoyable too.

Truly exceptional customer service! My first time getting a scooter and I had at least 1,000 questions. I was helped mostly by Luis Lozada who went above and beyond to be helpful and pleasant answering all my questions and many phone calls but the entire staff was friendly and helpful as well. Highly recommend this place. Thanks guys!!

Thank you, Luis, for helping me select my 2017 Primavera...it was delivered yesterday! You made the process so simple by arranging for my registration, the tag and even the delivery two hours away —the only arduous task I faced was selecting the color! I appreciate your assistance and wish you a beautiful spring and summer. 🛵☀️💐

I have not even been to the location yet and the customer service provided by Luis Lozada has been second to none in my search for a new motorcycle or car. Luis follow up and follow through is phenomenal, he truly knows his product and will do his best to accommodate you. I am looking forward to purchasing my next motorcycle from him. Thanks Luis.

Super helpful and friendly. I just bought my fist bike from Luis and he and the team there made the entire experience easy. I cant explain how happy I am with the qualify of bike and service from Vespa Manhattan.

My buying experience with Luis Lozada at Vespa Manhattan was excellent. Luis answered all my questions, was very knowledgeable and ultimately helped me make the best decision. He also helped by taking care of the financing and insurance arrangements in a quick and efficient manner. I am now a proud owner of a beautiful 2016 Vespa Sprint S 150 ABS.

If you dig things on two wheels with an engine (or, in one case, an electric motor), and happen to find yourself in lower Manhattan, you need to check out this place at least once. Yeah, I own a Vespa, so Im biased, but still.

I bought my Vespa here about two year ago and I’m so happy.They are professional and helpful as it can be.They even have full service garage in Brooklyn and they will take it and bring it for free.

Had a great experience here! Luis and Krystal took excellent care of me and now Im the proud owner of a Vespa. Process was quick and sweet. Thanks guys!

Just bought my first bike -- a Moto Guzzi V7 Special -- from Luis at the store on Grand. Had an incredible experience with the retailer, from the sales process through purchase and pick up (and they handle all of the plates / registration / etc. stuff seamlessly and quickly for you). Everyones super friendly and helpful. Highly recommended.

Excellent dealer. Luis is great and the reason I purchased my new piaggio mp3 500 here. Easy to deal with and no rush or pressure. Highly recommended

During a horribly cold weather snap the team at Manhattan Vespa were kind enough to house my new Vespa until the weather became manageable. Professional yet personable. See you at 600!

Best Vespa dealership in NYC. James was really kind and help me to find the best insurance for my Vespa and the best and more convenient payments options. I highly recommend them.

Luis was terrific--from the minute I stepped in the store to inquire about purchasing a Vespa until the minute I drove away on my new Primavera, he was professional, informative, and most of all patient with all of my questions and worries. I was especially appreciative that he coached me on my new bike on the street in front of the store, until I felt comfortable heading off on my own. Thank you Luis!

Do yourself a favor...Never by a vehicle from a dealer which does not have their own service department on site, you are just asking for trouble. The service department for Manhattan Vespa is actually just another dealer Brooklyn Vespa ....so you basically have two groups of bike owners, from two different dealers, all trying to get their bikes serviced at the same place....its a disaster and will only get worse! Test it for yourself, make a phone call and tell them you need to bring your bike in for service and see how long the wait is! The manager doesnt respond to emails about service problems either. When you finally do get an appointment the parts you need will have to be special ordered, so it turns into a double service job. I had enough and took my bike to a dealer in New Jersey, traded it in for a newer model and now I get next day service, my bike detailed, as well as a loaner bike to get home and back again!

I previously had a vespa about 5 years back. It was old and rickety. I used it until it was stolen. Finally, three years later I decided to inquire about a new bike. I sent an inquiry. It was responded to about 5 hours later by Pete. I tried to be very honest about my credit, my knowledge of the bikes I was interested in and what options might make sense for me. Pete was super honest about the different products including accessories. He was professional, timely and made the process streamlined for me. I showed up at 645 and he had me out with my bike and the accessories ready to deliver at 7:05PM. His communication and efforts were very clear and I am grateful to have had him as my product specialist. I strongly recommend the manhattan location with Pete.

From the second I walked into their SoHo store to the follow-up questions I had throughout the purchase process, all the folks at Vespa Manhattan have been fantastic and incredibly helpful! Luis rocks! (so does my Vespa!)

I know absolutely nothing about motorcycles or vespas but Luis from this shop was super patient and helpful. He answered all my questions and gave me a lot of additional information about the Vespa purchase. The Vespa was the perfect christmas gift and now I get to enjoy it as well :) if youre in the market to get a motorcycle or scooter, definitely look no further and visit this flagship location!

Awesome team here at Manhattan Vespa!!! Thank you sincerely Luis Lozada for taking great care of me and for making sure I was able to get my 1st dream motorcycle. You ROCK!!! Blessings!Always,Arami O;)~

Excellent customer service! Love my new vespa! Highly recommend!

Zero customer service! Cant believe they let this guy, luis answer the phone for parts.I locked my scooter Aprilia Scarabeo accidentally inside the saddle trunk. I am the second owner of the bike and only have one key with a remote control ( now locked inside the trunk). I call Aprilia Manhattan and spoke to Luis and explained to him what happened. His answer was : we need the original black key and the scooter at the store, period.Well, smart guy, what is the other alternatine to that? Huh.. i dont know.Thank you for your help moron!

Summary: Their prices are x4 other places, service department is rude and they returned my bike with more damages!!!. The details. I took my Vespa for inspection and repairs to the Manhattan branch (which beware is the same as ownership as the brooklyn branch). My bike is 11 years old and is cosmetically beaten up (because cars in the city knock it over all the time). It starts first time in mid winter and is a great bike nonetheless. I dropped off the bike at the manhattan branch for inspection and service. I asked if they would let me know what work needs to be done, and here is the important part, what would be the expected trade in price. To cut a long story short (after me calling them several times and not getting called back by the service department) the quote came in at $1400. The average service parts for the bike for the past years has been $700. Suspecting my revelation of being in the market for a trade in had something to do with this, I asked my bike to be returned to the manhattan branch because I wanted second opinion. After another round of phone tags with the (rude) service department the bike was eventually returned to the manhattan branch a week or so later. However, the tail light was smashed and the broken part was placed inside the seat bin of the bike!!! They claim they received the bike that way which is a lie because if it was then they would’ve allocated the cost of fixing the broken part in the quote, which it was not. I took my bike to another reputable mechanic in the city and the total price for fixing the same problems was $344!! The cost of the tail light was $170. I would highly advise anyone against the manhattan and the brooklyn stores. Their service department is rude, they misrepresent the truth in order to get you to pay more (all these years I have been paying way above the actual cost) and they returned my bike more damaged. If you have no other choice then take photos of your bike before you leave it with them but the financial and ethical cost of alternatives is way lower than this place

Great service and easy process. Luis, Crystall and Miles took great care of me. Loving my BV350.

These days, it is not often that I feel compelled to write a review. However, it is extremely rare to receive the type of customer service I received from Product Specialist, Luis Lozada. He was courteous, respectful and extremely helpful with my recent VESPA GTS 300ie purchase. He delivered on everything he said he would and I could not be a happier customer. I will definitely recommend Vespa Manhattan to all my friends. Thanks for such a great buying experience.

I seriously love these guys, Luis, Crystal and James are amazing folks who make you feel like family. My Vespa primavera 150cc purchase in August 2016 was flawless and I couldnt be any more grateful than I already am. They answered all my questions and concerns Ive had regarding the Vespa and am looking forward to doing business with them this year again. They wont steer you wrong . Theyre very friendly.It would be a good idea to allow the Vespa or motorcycle you are interested in purchasing to be test driven so that you may get a feel as to how the vehicle handles so that it makes you feel more confident with your purchase. Otherwise I highly recommend and praise this team hands-down as superb in their abilities to provide customer care.Well done Vespa!Ben fatto Vespa, grazie per tutto. Tornerò!Dim M.

Worst service ever.I was driving my Piaggio scooter in Manhattan on a Sunday when I started to feel like something was kicking underneath, I stopped to check and found out that the entire engine was moving. It was too dangerous to drive it and I didnt want to make it worse than it was, so I googled and found this store, I first drove very slowly and ended up pushing it to the store but they were closed until Monday 11am.I parked my scooter in front of their windows, I wanted to leave a note but I didnt have any pen and paper so I planned to come back right before 11am the next day.When I arrived at 10:50am the next day and told them that I was the owner of the Typhoon, they all jumped at me to tell me that I should not have parked my scooter there without a note or a call (how I was supposed to call a closed store). Then after they called their garage they told me that they wouldnt be able to take care of my scooter before Nov 5th (1 month and a half later), I was ok with that but then they told me that they wouldnt be able to keep it until the 5th because they didnt have the space, I answered that I was not going to drive a broken scooter and then was told that I would have to find a spot to park (We are in NYC easiest place to park for a month and a half) and that I should make an appointment like everbody. (Next time Ill try to plan when my scooter breaks!) I left the store really upset, pushing my scooter. I had been thinking of buying a motorcycle to replace that scooter but I can tell you that I wont buy it there.I read their reviews: apparently they are really good at selling motorcycles...Just hope you wont have any issues afterwards, because you will be on your own.

Plan on doubling what you wanted to spend. Very slick sales guy Luis. Poor communication once you leave though. Repair shop is not there, its in Brooklyn.

Very friendly service, patient Support and great advice from Luis.

Good helmet selection

My fav shop ! So much good stuff here

Great Service, great deals on new bikes, and very helpful.

Great place ..

JAMES IS THE MAN!!!!

Go here for your new Vespa, Aprilia, or Moto Guzzi.

Love the motorcycle

I expected more helmets models for shopping.

Excellent

I bought a helmet, they took great care of me even though I dont speak English

Excellent