They are scammers. From what I have found Secoyah Darvin is the owner. But supposedly passed away in 2019. So im assuming they have more then one scammer doing this. I have a private investigator who has located where they work from and I will be having the authorities and FBI involved in dealing with them as they have scammed people out of thousands and thousands of dollars.

Delivery/Replacement/Refund PolicyWritten after they told me to check with neighbors.Amazon was no help. All they did was issue a refund.Just to be clear I am a 53yr old Disable ARMY Veteran. So before you send the lame excuse to check neighbors, I live in an APT COMPLEX. So I had my caregiver go to my mailbox & neighborsto make sure it was missing. I have to pay her when she come on a NON-SCHEDULE VISIT.I also was SMART enough to have her check with Leasing Office & Cabana where packages are also delivered.Apparently since the USPS tracking states it was delivered, you take their word as gosple. Sincethe USPS NEVER MAKES A MISTAKEYou May Be the Only Company that has never had a missing delivery. Why would want to lie about A USED Video Game. I will be getting a refund from Amazon. So no concerns on your policy of no refund unable to issue a refund or ship a replacement is mute. I do mot know who you paid to write positive reviewAll I can do is provide Amazon Feedback on Seller.

The address they provide is for a UPS store, there is no brick and mortar facility for Ocean reef. Apparently everything about this business is a scam

Ordered a video game . For Honor. They sent an empty box and haven’t answered me on amazon. I contacted the minute my son opened it which was the day after xmas

Do yourself a favor and stay away from this company. Purposely sends broken and unusable products to Amazon customers. Their phone sends you to a voicemail- dont bother, you wont get a call back. Youll also have to pay to ship that broken product back to them, hoping youll get a refund.Read all the other reviews... You wont get a dime back.

Dont waste your money on this vendor.The Item I brought from them failed in less that 30 days of use but because I was traveling between houses it was more that 30 calendar days. They used this fact to reject my request for a replacement. I am use to a 90 day return policy even on a refurbished unit but I expect a lot better service than this on anything I buy. I make a lot online purchases and this is the first time I have rated any vendor as a 1.

Tablet worked for 2 weeks, and they want a 20% restocking fee. They say it works fine an I must have plugged it in wrong. I have a lot of electronics know how and no incentive to lie. Just telling my experience, you can be the judge of what’s going on here...

If I could give ZERO stars I would. How hard is it to send the item ordered? Read the type of console the controller is for....them ship that controller. Completely unprofessional. All calls directed through Amazon. Probably because they dont want to deal with their mistakes. Absolutely ridiculous! Thanks for taking a toll on my nephews birthday.

I ordered a Panasonic cordless phone and it arrived in a box that did not have the base station or batteries. When you try to call them, they have a recording telling you that you need to call amazon. Went to Staples and got the same phone for $20. less.

Received a broken Polaroid and am not able to return it. However, the Polaroid IS broken, so even if an issue was not to be refunded, I wouldve been fine with it if they had at least replaced it with one that does work. Unacceptable customer service.

Ordered through Amazon (Fulfilled by Amazon) and they were not going to stand by the agreement to ship within two days. It was not a big deal, but then they cancelled my order without my request when I said I would leave that in the feedback. Its just not a good way to do business.

I ordered a copy of star Fox Zero, and it kept giving me an error code! I tried every technique there was and nothing works!Then I tried calling them and they say go to amazon, logon, and click contact seller. I do everything that it tells me to do and TAKE A WILD GUESS WHAT HAPPENS!!!Point is, DO NOT order from this company! It is trying to play with your hard earned cash! Make sure you read reviews first before you buy any products from them!I WANT MY MONEY BACK!!!

I ordered 2 iPad minis for my kids for Christmas through amazon. I received them 4 days earlier than the expected time and In excellent condition. Work great and no damage at all, very pleased.

Ordered pair of turtle beach headphones, came in clearly defective. Avoid this store at all cost.

A very disappointing Christmas when the ‘Like New Condition’ product was unusable because of multiple missing parts. It was misrepresented on Amazon, as it was listed alongside the current gen version of this product. I’m also expected to pay return shipping. Unfortunately I’m forced to file a fraud claim with both my cardholder And Amazon

I bought another pair of wireless headphones that I already own. And the pair they sent me was a China knock off that didnt even pair or work right. And I have to pay to ship it back and a 20% stocking fee off the $40. Dont use this site

If I could go lower I would. For the few who actually have a good experience with this company, theres many many many more who have a very very very bad experience. Bought from them on Amazon, never received the item. Amazon contacted them on my behalf, and they said we dont have to honor Amazon because were not affiliated. They may not be affiliated, but still have to follow the rules Amazon has in place. Their response is for me to get my money back from Amazon because they not refunding and dont have to. Rip off company, the catfish of companies. Why do I say that? Because my mailman whom has been my mail Carrier for years now, never saw a package for me. When the company told me to speak to my neighbors, I did, and none had it. Not sure why my neighbors and mail carrier all would lie to me. Over a company that has a history of shady practice. Their customer service is very poor, and when they realized they had been caught in lies, they simply said I suggest you never contact us again. Dont gamble on this catfish.

Sold us a SNES Mini console with 2 controllers, both of which do NOT work. Purchased thru Amazon so should be able to get a refund. From the reviews so far, Im convinced this company knew full well these controllers dont work and sold it anyway! What on earth is Amazon doing partnering with such a shady business?? Please Avoid this seller like the plague.

Sold me a defective robot vacuum. Would not give me a full refund stating they didnt find it defective. Scam artists. Avoid at all costs.

BUYER BEWARE!! I am surprised that Amazon would do business with a company like this. After seeing other reviews, I am clearly not the only one who has experienced this! They sell refurbished items as NEW! Their customer service team is snarky, rude, and made it seem as though I was the one in error. Clearly, this is a pattern for this company. I would strongly advise against buying anything from these people.

Do not purchase anything from these people thry are also an Amazon that will rob you. I was taken for $120 just because i refuned an unopened tablet. These people are the worst kinds of crooks. They are definitely the devils in the fine print.RESTOCK FEE - 20% Re-Stocking may apply on all Non-Defective conforming Returns and undeliverable packages.

Ordered a pair of Jlab headphones and all I got was an empty box.

This place has taken my sons money. He ordered guitar hero for Xbox 360. Had to send it back after only having it for a few weeks because it stopped working. Well here it is almost 3 weeks later and NO refund has been given. $32 dollars taken from a kid.

I bought a pokemon trainer box from them through Amazon and when I received the box they had resealed each pack after taking out the trainer codes, rare card and one extra card from each pack. Ruined my kid brothers present. When i emailed them they did not respond. Do not do business here. Total trash.

They do not honor their customers and sell defective merchandise. I purchased a Bluetooth headset from them and it starting giving me problems within a week. I contacted them and they told me to check my phone. The headset eventually quit completely and they refused to assist me in any way. They wouldnt even exchange the defective product. DO NOT BUY from them. They are a completely ripoff.

Don’t order anything from here terrible company. They send you broken items. Refuse to replace or refund anything!!!

Ordered a NEW Samsung Tab 3 Lite tablet and was sent a refurbished one.They wouldnt accept phone calls. As you can see from other reviews, this isnt a good place to do business with. Please read these reviews first. I made the mistake because I thought I was ordering from an approved Amazon supplier. Amazon needs to look into this.

Clearly these folks are crooks...had to go thru Amazon Customer service to get it taken care of. Im not sure why Amazon hasnt banned this Company?...I purchased a Sony Psr Vr from them..it came used in an Open box.!Their Address is a parking lot in Nashville...BEWARE!!!

Honestly just disappointed. Bought the gold edition of call of duty advanced warfare, which comes with the 1st dlc pack. Needless to say, I got a scratched up game with a fake dlc code. Sat for 3 days fighting for my items i purchased, and got nothing except a return option, when i just wanted the full of what i ordered and payed for. Never buying from them again. Im just disappointed. Dont.

Dont buy from them! Youre better off finding what you are looking for in a dumpster!

Bought new Playstation 4 Slim console from this seller, item arrived earlier than it was written, condition is excelent, just like it should be, everything works great, thank you Ocean Reef Electronics i am Happy :)

Sent me a broken PS4 and when I returned it for a refund they claimed that it was not from them. Do not buy from them, they are scammers.

Ordered a refurbished Samsung Gear S3 Smartwatch as a gift for my boyfriend, and when I recieved it, it was locked. I honestly think they sold me a stolen watch so I requested a refund and sent it back, they wouldn’t even say they had received it until I contacted them and then they accused me of locking it! and refused to refund me. They were rude, implied I was scamming them. Clearly, I’m not the only one with this problem as I can see from these reviews. Do NOT buy from this seller.

I ordered the Galaxy 10.1 pro got it a day earlier DONT WORK has no power no Charging indicator the purchase price was 159.00 then the next day it went to 284.00 Im so sorry I didnt check the reviews. DO NOT PURCHASE ANYTHING From this vendor. AMAZON needs to remove them

I recently ordered a video game from here thru Amazon, and it came in the condition as it was stated online. No complaints

DO NOT BUY FROM THIS COMPANY!Ordered a copy of Splatoon and we were sent a case that was repackaged with non of the original contents. The kicker, the disc included was a blank CD-R.

TOTAL SCAM - Ordered a refurbished EVGA SuperNOVA 1300 G2 80+ GOLD, 1300W Fully Modular NVIDIA SLI and Crossfire Ready 10 Year Warranty Power Supply 120-G2-1300-XR the box was correct but the contents contained an ENERMAX EPM1000EWT. How can you sell and box a product that contains something completely different. Stay away from this shady company.

Ordered a Funko Pop figure from here through Amazon. It arrived totally crushed. Will not buy from these people again. Every other 1 star review on here makes total sense

I just ordered two tablets from them and they dont work. I tried calling the number they have and cant get through.

The seller didnt mentioned the Samsung Galaxy tablet is unlocked. I spent $312 but cant use the ItemNo resolution offered to me.

DO NOT DO BUSINESS WITH THIS COMPANY. There is a reason they have a 1 star rating from several customers, because they are a horrible and untrustworthy business. Very shady business. Stay away from them. Horrible customer service.

Avoid this seller like a plague! They are absolute frauds.

DO NOT ORDER FROM THIS VENDOR. IF YOU DO EXPECT A BROKEN ITEM TO BE SENT TO YOU. WHEN YOU TRY TO RETURN THE BROKEN ITEM YOU WILL PAY ALL SHIPPING COSTS. AMAZON SHOULD STEP IN AND REMOVE THIS FLEA MARKET SHOP!

My printer was down due to Windows 10 issues so I was a couple of weeks past the 30 day guarantee and when I contacted the company, I never even received a call or email. Tried going through Amazon and got the answer no.

Shady business, money removed from account later reciced a shipped email only to find out they cancelled my order and now my money is tied up for a week... No response yet from business. DO NOT USE

BEWARE! They use Amazon to sell damaged goods! Especially around Christmas. This vendor mailed me a SEVERELY DAMAGED XBOX ONE GAME. I emailed them through Amazon and have not received a response.

They sold me a broken laptop and refuse to give me a refund or exchange. I am so pissed.

They sent me a board game in an envelope. The box was beat up, torn and not fit for a present under the tree.

I ordered battlefield hardline i got it today and it doesnt work 😦😞😓😥😢😒😐😠😡😡😡😡😡

I order Canon Photo Paper and they sent after market unmarked paper in a plain brown envelope. Amazon should kick them out.

I give them 1 star because they wont respond to any of my questions from amazon but this could change when I get my packageEdit I have received the package it came in decent shape so Ill relax on the review

Dishonest. Sell used/expired products as new, attempt to avoid providing refunds.

Wont give your money back on returns!

Will sell you products as if they are brand new but they are just used or refurbished.

I could not post a review unless I gave them a star but one star is still to high of a rating, Big mistake ordering from ocean reef electronics

Saved me money I was going to buy from them on amazon!!!!

Stop