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Costco Wholesale
1320 Illinois Rte 59, Naperville, IL 60564, United States
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Costco Wholesale
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Bo
Review №1

I have a membership simply for the cheapest gas. But there are other benefits as well. Consider the food court for a quick and cheap hit for pizza, hot dog, and other food items. You cannot find it cheaper. There is a caution however. Costco forces you to look for items as they continuously move the same item to different locations in the store thereby encouraging impulse buys as you wander the store. Its easy to do. Also, buy ing food or other perishable products in bulk will run you the risk of it going bad. I have read numerous times where even detergent has a 6 month shelf life to be as effective as the first day you bought it. The really good deals are when they include it in their coupon book.

Di
Review №2

Costco is always a great place for buying organic produce.For more than 2-3 months unfortunately I can’t buy raspberries anymore from This specific Costco how they’re too soft and mushy .Is it because of the fridge temperature,raspberries quality or because of how the raspberries are shipped ,no idea, but they definitely have to do something.Good wild fish, wagyu steak ,great quality 24months aged Parmigiano Reggiano Cheese,lots of healthy nuts and snacks.

Ro
Review №3

These two photos show how both Naperville N E and St Charles treat the disabled. However, the handicapped shopping carts are hidden between the exit and the tire center in this store. Users are forced to get them against outgoing traffic. Quite rude and handicapped-unfriendly! The suggestion has been made to the employees and red jacket supervisor twice, yet nothing improved. This is one of our favorite stores. Have to bring it up to the public since personal approach fails. Hope this will make some changes.

Vl
Review №4

Worst tire center ever! After purchasing the $900 tires online and making an appointment they wouldn’t install them for some reason, I had to reschedule because the guy didn’t feel like installing them because it was Friday night. Don’t go to this location for tires, extremely unprofessional and rude!

Br
Review №5

Amazing samples. I tried things I thought I never would there. The only bad part is when I went there a while ago they asked where my parents were when they were literally right behind me

Be
Review №6

Horrible experience today at Costco Store number 342 in Napervillle. I needed help with getting a diaper down from the top shelf which a ladder/forklift is needed. Waited 10-15 mins, I asked (3) employees but sadly they weren’t interested in helping - instead directed me to ask another employee. I know it was busy morning, but it seems like everyone that was working there today was super cranky.Situations like this makes me want to shop online due to lack of customer service.

Qi
Review №7

I bought two loaf of gluten free bread from Costco today and one of them has mold in it (see the picture). I wont drive 30 minutes back to return the bread, but I would expect better quality control from a Costco store.

Wi
Review №8

They have right now great ribs for sale! Cheap and quick to cook, only 25 minutes & your not spending 4 hours cooking ribs

Er
Review №9

Costco has Everything...Im truly Impressed

Ju
Review №10

Employees unable to input my order,(refrigerator, washer and dryer) close to a $4000 sale, because their computer kept timing out before they finished. Told me to go home and order on my own computer. Went to Best Buy and bought there.

L.
Review №11

Found a couple of really good deals. As always Costco staff most courteous and helpful. Great return policy if ever needed.

NM
Review №12

Great place to shop. Out of several items.. need better food management. someone needs help at the wheel.

Ma
Review №13

Horrible Experience! The employee who works in the clothing section was extremely rude . I was looking around trying to find my size . The lady asked me what size I was looking for didn’t even let me get a word in & proceeded to say “ You can order it online or go to another store” . The tone in her voice and attitude just isn’t acceptable considering that I work in retail myself . Believe me there is always a better way to communicate things .

Ma
Review №14

Just got a membership today. I honestly, only got it for the refinance benefit. I’ll do a comparison with Sam’s Club as I go to both.Costco is difficult to navigate; so many people and despite it being a big warehouse, too little space. I spent more time trying to find a place to park my cart (to keep from blocking others) than looking at product. The layout is a simple grid but most isles provide space the width for 2 carts and a person. Which would be sufficient but the local norm is that people barely maintain an awareness beyond themselves that they block aisles, etc.I am stupefied at the volume of people!At Sam’s Club, I can scan my product with my phone as I shop. Then, once done, I can pay, on my phone and walk out. Costco has an app which only offers the ability to shop from home, not scan.I have more to say but am too frustrated right now. I’ll add more later.

An
Review №15

A subpar Costco unfortunately.Modern art inspired parking design, pushy credit card sales people, and Ive never once gotten a box for my items when directly asking for one.Nice people, Costco credit card sales lady aside, but somehow this normally tasty cookie is just crumbled.

Na
Review №16

One of my favourite places to do shopping. Love it for the variety & quality. A great place!

Sc
Review №17

This is one of the busiest Costco‘s I have ever visited. They carry more product than most. I use the pharmacy on a regular basis. The prices are very reasonable and they are fast. Great selection of cheeses and prepared foods.

L
Review №18

Costco is one of my favorite stores I go to fine the personal are professional . The stores ( I go to 3 different location s) they are basically run the same the item s I shop for is usually easy to fine.

Sa
Review №19

Good service. Has good selection.

Cl
Review №20

Busy but manageable. Great products at outstanding prices.

Me
Review №21

Costco is the best. Ways busy but love it

Em
Review №22

Its Costco, ya know? Nice workers and everything you could ever need, plus more! I love the squishmallow selection.

Jo
Review №23

Costco is great but this location has so much customer traffic it’s a pain sometimes getting in and out of not only the parking lot but the store. Try to go at off times.

Ha
Review №24

Ive been a member there for many years and I am very happy with the selection of everything in your warehouse stores

Ja
Review №25

I was impressed by the wide variety of organic products sold at Costco. I am not currently a member but have friends and family who are members. I am not impressed with Costcos lack of action regarding animal standards. Many other companies have committed to better welfare standards for chickens. It is time for Costco to make the same commitment. I cannot recommend Costco to others until there are changes to the welfare standards of chickens.

Cl
Review №26

Costco is one of my most favorite stores to shop at. The food is phenomenal the electronic selection is always great, I always try and stop at this Costco when I’m in the Naperville area

No
Review №27

Nice place but don’t go on a weekend, Also , eating area is messy and needs some attention

Ca
Review №28

One of my favorite stores! Ordered designer frames and trifocal glasses. Probably the best, least expensive Ive had in about 10 years. Technicians were friendly and really knew their stuff Great experience!

Br
Review №29

Like most other Costco stores, extremely busy, but well maintained. Good selection of fruits and vegetables, liquor and beer, meats and seafood. No TOILET paper though...

Al
Review №30

Costco in overall is a radiculous kind of shop. They charge you for the entrance to the shop pretending that prices are very low and quality is the best. However, it is not always true. We stopped buying vegetables, fruits and lot of more due to low quality. Only organic chicken is still OK for us and only legs are at lower price. Everything you can buy in Jewel-Osco and Trader Joe at better price and better quality avoiding paying extra annual fee. I tried to buy tires recently and have dicovered that the same Michellin Defender T+ H tires would cost me ~$80 more than at Discount Tires. It is funny that they require you to sign in order to dicover that the prices are very high!Sometimes, you are lucky, for example you can buy now backpack and travel bag at the very low price if you want apparently lower quality compared to Macys.

An
Review №31

Well, its costco. You get what you expect.Its membership place if one doesn’t know.One of the better shopping places in naperville area if you like the kirkland or other brand of products sold there

D
Review №32

Shopping at Costco is always a chore, but this one especially. I dread having to go to this chaotic location. St Charles location is always worth the extra drive.

Er
Review №33

Nice friendly place i shop there every week

Ge
Review №34

One Stop wholesale store/market that has just about everything youll need and at a great prices.

St
Review №35

Its Costco. Its great. This one is too busy but opening another nearby should help.

Bo
Review №36

Great prices and customer service

Ma
Review №37

Horrible experience at this location. I believe I was racially profiled. As leaving the store I was pull to the side to count my items in my buggy. When asked why assistant manger stated everyone with 15 items or more are being checked. I watched about 20 people with more than 15 items walk out with out being checked at all. I cant believe this has happened at all. I had long conversation with the store manager and he couldnt give me a reasonable explanation.

Al
Review №38

Love Costco! In any state.

Ch
Review №39

Always spend way to much money here. But the $2 pizza slice makes up for it lol

An
Review №40

Great prices, super helpful staff!

ru
Review №41

Really like this place but i think it needs a little more inventory/ more variety makes me miss my old Sams membership

Ra
Review №42

Nice and clean. Very organized.

De
Review №43

Super busy but very helpful employees.

V
Review №44

Always had a good experience at Costco. Staff is helpful and pleasant to talk to. This location has enough parking but it does not stop me from looking for a spot close to the entrance.

Ca
Review №45

Always can count on Costco for Floral items as well as their HOMEMADE Baked goods and whatever else you may want to browse around for but you always make sure you bring your Costco membership card 👍

Ka
Review №46

My favorite place to shop! Great quality at a fair price. When you find a good deal, grab it! Theres not always a guarantee it will be there on your next trip.

da
Review №47

When are u going to have bonsai plants?

Ju
Review №48

Everyone was waiting for fresh rotisserie chickens! Glad to see that samples have resumed

Ge
Review №49

You cant beat the hot dog and coke deal. We sat in the parking lot and devoured them. Oh yeah and their other stuff is pretty good too.

Ja
Review №50

Costco has almost anything you could want. This location has a large bakery, lots of fresh fruits and vegetables along with standard grocery, electronic, clothing, toiletries, etc. Staff is friendly, coueteous, helpful and kind. Aisle are wide and even when packed it is still fairly easy to stay separated by 6 feet with the huge carts.

Ju
Review №51

Employee assisted fast lane checkouts speed you through the process. We love the ability to avoid regular checkouts.

Te
Review №52

I enjoy shopping at Costco. It is very clean. The meats are excellent as are the fruits and vegetables and bakery. The prices are very good

Je
Review №53

Very organized and clean.. For some reason I found myself acting like a kid at a theme park looking around as if Id never been to a Costco. Fast checkout, good prices for the bulk food you get.

To
Review №54

Nicely laid out clean, employees friendly and helpful.

Wo
Review №55

Women that works Thursday evenings takes 20 ish minutes to check your items and then sends you back to double check with the cashiers. Held up the line and kept sending people back with an awful attitude. Good for you for doing your job I guess but seemed very unecesary.

hu
Review №56

You can fine almost everything over here

Er
Review №57

Get a lot of business electronics here as the warranty and cost you just can’t beat anywhere else. Sometimes even better than the manufacturers. Always have great stuff and great return policy!!

Ji
Review №58

This is a wonderful place to shop.

Al
Review №59

I walked into Costco today to buy my parents groceries as I usually do, except today was different because I was stopped by a worker who questioned if I was 18 (Im 17). Most(If not all) of the Costco workers are very nice and friendly, but this worker was a little condescending. Today, I was denied from being able to purchase items at Costco. I understand that this is most likely a Costco policy and they are just following it, but Im still very disappointed. I can work, drive a car, enlist in the military, and pay taxes, but I cant buy groceries. This is how you raise a soft generation. I think this policy needs to be changed. Im tired of being treated like a child who is incapable of doing anything without their parents and cant be trusted.

D
Review №60

A lot of rude enough noxious people that walk around this store that are shopping that look at you like youre degenerate sometimes. Staff members seem friendly The parking really isnt that good cant really find any trying to get in the doors pretty chaotic when you got both people coming in-and-out in the same door. Some of the employees are really rude also

Za
Review №61

I do not beleive Costco would be a succesful company if the management at this location is reflective of the rest of the company.

Mi
Review №62

What can I say, it’s Costco, I love it!

Ke
Review №63

This parking lot is a death trap! Once you get inside the associates are friendly and everything is well organized. Great prices on meat for sure!

St
Review №64

Gods chosen grocery store. Value based free market goodness.I mean this from the bottom of my heart, I love you Costco.

Al
Review №65

Great staff.. 👍

Pe
Review №66

Costco is a retailer that sells in bulk, these places are good for if you have a business or large family, some of the products you will find here in bulk are canned goods, rice, dairy, yogurts, frozen food, meat, various cheeses and sorts of deli meat. They also sell electronics, fine jewelry, clothing including name brands such as Calvin Klein and non name brands you will find clothing for adults (women, children and men). They sell laundry detergent, furniture, seasonal items and more. I recommend to check this place out the on thing is you will need a membership to come in the building unless someone has given you a gift card. The membership costs any where from $60.00 a yr to $120.00 per yr.

To
Review №67

One of our favorite stops. The membership pays for itself on the first visit.

Th
Review №68

Always too busy, but that will ease up when the other Naperville Costco opens.

Ed
Review №69

Nice variety of items. Store appears to have more stock than others. Extremely crowded on weekends.

J
Review №70

Always a great experience.

Bi
Review №71

My favorite store. One of the the best places to shop for meat.

Mz
Review №72

What more can I say about Costco? This is absolutely my favorite. I have been shopping here since 2011. They have the absolute best return policy in the world. Their staff is usually very friendly and helpful. The array of items that they have in stock keeps me coming back week after week. I often go in the middle of the week just to see what they are carrying new. What I also like about Costco is that they take care of their employees very well. Ive heard nothing but great thing from the staff and the people who serve the samples. A client of mine has a family member who does this and is very happy with their job of serving samples. I also heard that they are very selective when it comes to choosing which products they put on their shelves. Speaking of their products , they carry most of the products that I would normally buy at a grocery store that are organic and hard to find. So to be able to find these items at Costco in bulk is major for me. Whenever people coming to my house and they asked me where I bought something from 95% of the time my response is Costco. From food to household items and appliances, Costco is my first choice. I think the only thing I have not bought from Costco is furniture. But I have been tempted to. I go to the Naperville, Orland Park, Bolingbrook, Lombard/Oakbrook. It just depends on where I am. Ive even visited the Schererville store. There arent too many companies in this country that really care about their customers and their employees as much as Costco seems to. I hope they are around for generations to come. I know this sounds like a paid review but its not. I am a real customer that just appreciate the value that Costco gives. Maybe other companies will wise up someday and learn from Costco business model. You cannot give a great customer service experience without making employees happy first. By the way I do not work for Costco and have never applied for a job there. I am a person that appreciates great customer service.

Ke
Review №73

High quality products and great customer service.

Va
Review №74

Nice & economic place for grocery items.

Do
Review №75

I went as a guest and, well, WOW! I was amazed at the scores of items available. I wandered the aisles and saw seafood and saw blades... Appetizers and appliances... Candy and clothing. The staff was in constant motion stocking and restocking the shelves. The checkers were polite and thorough. Over all an eye opening experience...I loved it.

WA
Review №76

They ran out of kirkland water they only had ice mountain 🤬

Ch
Review №77

They always nice and fun to shop

M
Review №78

Always pretty easy to get in and out, in a reasonable amount of time. However, they seem to run out of dinners fairly quick.Id also like a few more dinner options.

wa
Review №79

Great products and excellent customer return policy.

Ru
Review №80

Love it!!! Good price good quality!!!

Er
Review №81

I shop there occasionally since we have a membership. The shopping experience is rather poor (difficulty to find help, too crowdy, inconsistent and limited brands available, expensive produces, being rushed at the cashier, etc...). We only purchase certain type of items, mostly non-perishable ones. Also personally i do not appreciate very much to have my cart checked up (sometime rather rudely) after I have already paid my items. I would rather like to get a nice thank you for shopping here, see you again.

lu
Review №82

Mostly use it for gas, there is a woman at the gas station always harrasing me to turn off the car. Really whe it is really cold???? They need to out in check their employees. This costco is really weird!

Jo
Review №83

Even though it was busy we were able to check out quickly

Pa
Review №84

Absolutely great selection and always stocked in spite of always crowded (positively) Naperville RT 59 location. Absolutely clean and organized interior.

Ri
Review №85

I purchased a set of Michelin tires for my Honda CR-V. The associate was very knowledgeable and helpful. No sales pressure. I set up an appointment and the tires were installed in the promised time.The price was much more competitive than same tires quoted from the dealer.I would definitely purchase tires through Costco again.

Ra
Review №86

Too crowded either week day or week end. Unable to use membership.

Ti
Review №87

One of my go-to stores for weekly shopping!

Fi
Review №88

Best prices.. they never compromise for their quality.. shopping there always satisfy me

Ca
Review №89

Food court employee was very rude and unwilling to help when I stated that the water bottle machine wasnt working.

ch
Review №90

When you call admin team for inquiring about a product.. mostly I see horrible response. Definitely their team don’t care about, what you are looking for when inquiring about a product

Ja
Review №91

Always a great place to shop, but also always busy

Ly
Review №92

Their Senior Shopping hours are the best times. Very helpful at the register.

蔡心
Review №93

Strawberry Ice cream sundae is good.

Ma
Review №94

Outstanding customer service with people everywhere to answer your questions and direct you where to go. Great prices on superior food quality. Love shopping at Costco!

Se
Review №95

Great place to buy food cheap if you have a 4+ family. Great bulk buy.

Bo
Review №96

Ordered a big poster board but wasnt ready when promised. I drove there and printer guy said he had issues with printer... like smudging. Wouldve been nice if I was informed. So he said he had to fix it and check back in an hour. Got an email it was finished after an hour. Weird. He probably just started to print it when we got there. *update* I went to go pick up the print. I asked the print guy if the print turned out good with no smudging. He said it turned out good. Upon reviewing print there was a smudge on bottom of posterboard. Um yeah not good. I needed the poster and had no time to wait for print so he gave me $3 off. Bumped it up one more star due to discount.

Gu
Review №97

Love our Costco! Big store great selection and Pharmacy. I use it and get shots there because its convenient. Always clean and friendly Employees.

Ve
Review №98

Here we can get bulk things with affordable price..

an
Review №99

It’s my favorite one

Mo
Review №100

Got the stuff my Mom needed to make some delicious Tikka Masala! ❤️

Information
100 Photos
100 Comments
4.5 Rating
  • Address:1320 Illinois Rte 59, Naperville, IL 60564, United States
  • Site:http://www.costco.com/warehouse-locations/naperville-IL-342.html
  • Phone:+1 630-328-2900
Categories
  • Department store
  • Warehouse store
Working hours
  • Monday:10AM–8:30PM
  • Tuesday:10AM–8:30PM
  • Wednesday:10AM–8:30PM
  • Thursday:10AM–8:30PM
  • Friday:10AM–8:30PM
  • Saturday:9AM–7PM
  • Sunday:10AM–6PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
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