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Brickell Honda
690 SW 8th St, Miami, FL 33130, United States
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Brickell Honda
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Ka
Review №1

I’m extremely grateful for Marcos Suarez! ☺️ The best sales person I’ve ever known at the best dealer of Miami, FL! Brickell Honda has by far the most spectacular team in guiding you to choose their best car that’s fit for you. I first came two years ago as a 19-year old who had never leased a car, Marcos helped me make it happen and now he made the upgrade to an Accord just as fast and as easy as the first time. Honestly an immaculate experience all-around! 💫❤️ 100/10 🌟

Ja
Review №2

We are extremely happy with our visit to Brickell Honda. Overall, completely satisfied with our experience here. Our salesman was Rene and he did an outstanding job helping us find the right car we needed. The young man Ted who was the financial advisor did an excellent job as well with guiding us through the process. Thank you Brickell Honda for making our time there run smooth and worry free. Strongly recommend this dealer!

Ro
Review №3

Roberto Juaristi sold me a great deal on a 2017 accord. Excellent service and attention to detail!Recommending

Pa
Review №4

I am so thankful for Valentina’s service it was the best I’ve ever received! She was patient, understanding, and knowledgeable. She helped us find the right car that fit our needs. I am so thankful that I found this 2021 Honda HRV! The service was phenomenal and I will come again! Highly recommend Brickell Honda! 5/5 !

Da
Review №5

Roberto was a phenomenal employee. He helped me throughout the entire process and made sure I understood every detail necessary when it came to buying my new car. If you’re ever coming to Brickell Honda, make sure to ask for Roberto or Mario in financing.

Ja
Review №6

Went with my mom to get her a brand new civic and Jonathan helped us every step of the way. Very attentive and caring. When the car arrived he drove it to my moms work to give it to her. Super cool. We love the new car. Thanks for all the help! -Eric

Ch
Review №7

Amanda was very helpful and made it such a smooth process. Great service and I am happy with my car! Thank you Amanda!

jo
Review №8

Roberto took care of us today and it WAS SUCH A PLEASANT EXPERIENCE!! I just came to look at options and ended up buying my dream car!! 100% Recommended!! Thank you so much Roberto! Honda should hire more employees like you!

Fl
Review №9

Leonardo De Angelis gave me five star assistance. The car is perfect. He made my dreams come true. I recommend, for sure when I decide to change my car I will talk with him again.

ga
Review №10

Me and my family are so proud of my new 2022 Civic. The very first brand new car in our home. (Only 4 miles as I drove it off the dealer) I had the luck and privilege of having Valentina as my sales agent. This was a huge commitment and decision moment for me as my first high cost purchase that it marked a milestone in my life. Valentina explained every single question and concerned I had with the most friendly and positive actitud. The gentlemen in charge of our financing deal was also extremely helpful and honest during the process, given that this was my first car loan in my credit. They both made this process clear from the start. The humility and interest of the staff towards making sure this is not just a purchase but an INVESTMENT was that made this experience one to appreciate. I definitely recommend to work with this dealer. Make sure to ask for Valentina, she is the one who will ensure your needs, wants, and budget meet at that perfect sweet spot. Thank you Brickell Honda, and specially you Ms.Vizcaino.

Os
Review №11

I got my Honda Pilot lease with the best sales agent that Brickell has “Marcos Suárez” the best of the best, very thankful with him for his professionalism and hard work.

Ro
Review №12

Great experience at Brickell Honda, our seller Marcos Suarez with no offense is the Best, very talented and experienced.

Na
Review №13

I have had an amazing experience at Brickell Honda. Especially with the amazing sales man who we had a pleasure to meet, Jorge Carralero. An amazing person who was always making sure we were good with everything. He really made my experience better! He made sure everything was very clear and the process was fast and easy. He was very helpful! Everyone is very kind and looking forward to coming back to Brickell Honda. Recommend Jorge 100%!

Mi
Review №14

Susanna Fernandez and Rolando were honestly the best! Super fast and efficient and extremely helpful to my needs. 10/1 would recommend and would come back for future sales

Jo
Review №15

Thanks to these guys Tavares, Jose Fernandez and Ramon Fernandez I can go to my house extremely satisfied, because they made me fell so good,they did excellent service and for sure I be back to Brickell Honda and I ll recommend these guy to my friends and the excellent Brickell Honda.Thank you so much for that special service. Jose C. Barja.

Ma
Review №16

Had the absolute pleasure of working with Nery at Brickell Honda. The process of having our son select his graduation gift was a breeze. The ambiance with very warm and friendly. I will definitely be coming back!

St
Review №17

Mario Rivas was excellent in every way. He was very helpful, caring & on top of everything. He made the process so much easier. Not only did he make sure that I got the car I wanted, he didn’t try talking me into buying anything that was on the lot. You can tell he actually cares about what his customers want. Will definitely be recommending him to my family & friends.

Jo
Review №18

Kelly and her team were amazing. Thank you so much Brickell Honda!

Ma
Review №19

Service was quick however I went for the basic maintenance and they spilled somee oil under the hood and there was a good amount of used oil on one of my wheels. It shows they really dont care about your car.

Mi
Review №20

Had a wonderful experience getting a car for my daughter. Jonathan Guerra and his team were polite, professional and helpful. Highly recommend and will be back.

Ge
Review №21

I was in the market for a nice car about 5-6 months ago and Marcos at Brickell Honda kept an eye out for me for over a month and a half until he found the perfect car for me, a 2012 SS Convertible. As a 23 year old with almost no credit, I thought this was gonna be an impossible ask, needless to say (with the help of his team) he made my dream a reality and now I’m the owner of a dream car. Thanks to Marcos and the amazing team at Brickell Honda. I’ve had the car for 4 months and it has been a pleasure dealing with them. Wish I could give them 10 stars.

ca
Review №22

Taking a moment to recognize Miguel Diaz for his courteous and outstanding service that he has provided. Very prompt in keeping us informed with status of our vehicle service. It is a pleasurable experience provided on his behalf. Please continue to strive on your excellent work ethics and service.

Ri
Review №23

Thank you to Amanda for helping us with our purchase! She was understand and helped the whole way through. She was great and helped us buy our new car.

Je
Review №24

Honda Brickell has been the original home of the vehicles both my parents own, and now I’m ecstatic to say that it was the home of my very first car; a beautiful Honda Civic. I had a great experience with Susana Fernandez, the dealer who not only found me the car with exactly what I wanted, but maintained close contact with us, made sure we were comfortable and more importantly happy. I’ll continue to trust not only her but also the rest of the staff and the integrity of this establishment. I’m excited to return in the future and who knows what other car I may be leaving with in the future.

Ni
Review №25

I’m truly happy with my experience at Brickell Honda. Daniel Murillo made my whole car buying experience stress free and walked me through each and every step. He was very responsive to all my texts and calls whenever I had any questions, even after I bought the car. I appreciate Daniel for being friendly and straight forward from the very beginning. Thank you Daniel and Brickell Honda! I recommend!

mi
Review №26

Came by brickell Honda , looking to trade my 2020 Honda Civic and upgrade, when I came by they had Amanda Cazanas help me, the deal was just right they gave me enough money for my car and gave me a excellent service and I will definitely be back again for any my Honda needs, definitely will refer to any family or friend looking for a Honda ! Thank you again ty for making the deal happen and put me in my 2022.

Ma
Review №27

Kelly and the team at Brickell Honda are great! I’m really happy with my purchase and the process.

Ma
Review №28

Full service and they work on multiple brands. Bought from them over 4 cars, only had one less than pleasant experience with the sales staff.

Ev
Review №29

We had the most pleasant experience here today. Edgar Valle was very helpful, respectful and friendly and took care of everything we needed assistance with.

Ni
Review №30

5 stars to the dealer and 10/10 to client specialist Jorge J. Morales. He made my experience and transition very easy and comfortable and was very attentive to my questions regarding the car. Best experience I’ve had so far in buying a car.

Cl
Review №31

David Valdes is by far the BEST. This man took the time to make sure every detail during my car buying experience was covered. I felt like he was an old friend more than just another salesmen.I highly recommend Brickell Honda and give David 5 stars for his expertise and great customer service. I wish there were more like him in the industry... life would be so much better.

Gl
Review №32

I highly recommend this place! Luis Sifontes Sales Consultant was amazing. He came highly recommended, and I can see why. Process was extremely fast. What I loved most about this place is that they are here to help you in any way possible. My credit wasn’t so great, but they were still able to help me make the perfect choice that was within my budget. Thanks guys, and specially, thank you Luis. You guys have a customer for life with me!

Je
Review №33

The best Honda dealer in the entire Miami area. All the staff are very professional and cooperative, especially the salesperson Rolando Silven. During the sale process and at the closing, Rolando was very helpful, kindly explaining all the details of the sale and the particularities of the car I had chosen. If you are going to buy or lease a Honda car, I recommended you go to Brickell Honda and ask for the seller Rolando. Highly recommended and I am now enjoying my new HRV

El
Review №34

I have leased and purchased three cars from Brickell Honda and every time my sales lady has been Susan Santana. She excelled my expectations in customer service. From beginning to end she was very professional and helpful. She answered all my questions to the best of her knowledge and when in doubt will find out the answer. She has gone out of her way to help us with our purchase and leases. I highly recommend her to anyone leasing or purchasing a vehicle. Thank you Susan for treating us like family and finding the best possible deal for us.

Da
Review №35

Customer service is exceptional here at Brickell Honda Motors. Worked with Sales Associate, Kelly, and she was able to help me find my next car!

Sa
Review №36

Amazing experience! Daniel Murillo my sale advisor was truly remarkable! I trade in my car and they worked some serious magic and now i have a brand new 2021 Honda CR-V....Jorge the finance jumped in and helped me and answer all my questions. I’ll be back for my husband truck.Thank you so much!!

Di
Review №37

Haven’t owned a Honda since I had a 2006 Civic hybrid. I’ve owned two Acura’s years before that. Wanted that Honda quality and reliability and also needed more than 5 passenger seating. Because I had a trade in I went and spoke to used car sales director; Yaddel Garcia. He was great. He treated me with great care and most importantly was up front with the current reality of the used and new car situation. He gave me a great price for my trade in and placed me with Lisbet Leon who took care to find the 2021 new Honda Pilot EX-L that I was interested in. In the end I got a decent price on the new car (based on the chip shortage and low inventory). Both of them are the best and Brickell Motors is very lucky to have them.

gl
Review №38

The easiest car buying experience. Roberto was attentive and gave me exactly what I wanted with best price. Also they were able to provide a lower APR than expected.

An
Review №39

Jorge Villa , Edward Esquivel have treated me with so much care and attention. My situation was not the best and they both made sure they did everything they could to help and they did! Jorge Villa even came on his day off to help me and my partner. If you’re looking for a dealership with great hospitality and care come to Brickell Motors!

Ci
Review №40

Great Seller!! Seller Jonathan Was with me today and got me right!!! left with my Dream Car Love this Place Make Sure You Go to Jonathan!!!

Wa
Review №41

Representatives just care about their commission and take as much money from you. There’s no understanding of the needs of the customer or listening at all. If you are looking to get a DEAL on a car, this is definitely not the place. Go to Kia Hollywood, they are great!

Ye
Review №42

I write this review about a terrible and continuing terrible experience with Brickell Honda. On May 15th I went to Brickell Honda to turn in my lease and purchase not one, but two cars. Everything was going well, until the next day. My family and I decided to go out for breakfast to a place about 30 miles from our home. We leave the restaurant, get in our brand new car and as we are about to get on the highway the car starts to stall a bit, but continued to drive. Within 10 minutes a message that said Transmission System Problem came on. As we are arriving to our exit the car begins to stall and at this point it’s slowly moving when the dashboard displays a new message saying Transmission Temperature. The car was barely moving but we were able to make it to a safe spot before pulling over. When we station the car, my husband gets down to check the engine and it smells burnt. Everyone exited the vehicle just in case and waited for a family member to pick us up, mind you in 90 degree weather in Miami with my 4 year old son. I call the dealer and tell them what happened and their response was call roadside assistance which I did. Roadside Assistance said they would take about 90 minutes to arrive so I went to wait at my parents’ house while my husband stayed waiting for the towing truck. The towing truck arrives and says he cant do anything because the transmission is locked and needs a special towing truck with a dolly. I call the dealer and let them know the situation and once again the response is Call Roadside Assistance. I call Roadside Assistance and they quote me at 90 minutes again. At this point its about 6:00pm on a Sunday. In the meantime, I decide to go to the dealer and speak to someone in person and the Sales Manager comes out to which he says I need to take it one step at a time, dont lose sleep over it. I was livid. Since he said there wasnt much he could do at the moment I went back to my parents’ house to wait out the towing truck since the car was stranded right by their residence. At around 8:00pm I call Roadside Assistance again and let them know no one had arrived yet. They told me the earliest they could get to the site was 10:00pm! Finally at around 11:00pm a tow truck arrived and took the car back to the dealer. The next day I get a message from my salesman saying there was in fact a defect and the gasket was faulty and all the oil had leaked, which explains the big oil stain my parents had on their driveway. Oh to which my 70 year old father had to pressure clean in order to prevent any stains. My salesman texts me and lets me know they are going to issue a new car and will have it ready for me. I leave work early and arrive to the dealer and the car was ready and the paperwork was printed for me to sign. Not once, did a Manager come out to apologize personally. I sign all the papers and Im on my way assuming everything was ok with my vehicle. I get to my house when my husband mentions theres a piece of tape on the roof of the car. I tried to remove it as much as possible but from sitting in the sun it was pretty stuck and its still there. It doesnt end there...Mario, who printed all my paper work and contract said he would send me everything via e-mail. It was not until I e-mailed the General Manager that I got my paper week 2 weeks later! Fine, I get my paperwork and let bygones be bygones...Not really because the saga continued...So Im excited about using the new wireless charger in my car, but when I put my phone to charge it starts for about 2 minutes and stops charging it. We tried with 3 different phones and same issue happened every single time. I have scheduled a service to get it checked out but once again another disappointing issue. Thought it would end there? NOPE! I am driving on my way to work yesterday in my other new Honda and when I go to clean my windshield there is no washer fluid! I know its a small fix and it was as simple as me going to Advance Auto Parts and buying it myself, but that was the straw that broke the camel’s back for me.

An
Review №43

Nery Sanchez was extremely helpful and knowledgeable. She was able to help my wife and I find a pre-owned Accord for our family. Her professionalism exceeded anything that I have ever experienced at a dealer. This was the most painless process ever at a car dealer for me.Definitely go see Nery if you’re ever on the market for your next car!

Co
Review №44

Rosa Matteo was excellent, she was very attentive and informative with the vehicles. She was all around a great person and helped me get my new car.

Lu
Review №45

Best service offered here. Sales Rep Manuel Rodriguez was amazing with us and helped us with everything that we needed to get a new 2021 Honda Civic. Super friendly and made the impossible happen. Would highly recommended my friends and family to come here. He is one of the best.

Ed
Review №46

5 stars to the dealer and 10/10 to client specialist Kelly Urdaneta She made my experience and transition very easy and comfortable and was very attentive to my questions regarding the car. Best experience I’ve had so far in buying a car.

An
Review №47

I couldn’t be more satisfied with the attention I received at Brikell Honda. David was a huge help and provided an amazing service. Thank you David for taking the time to help me and making the experience so easy and satisfying. I will recommend you to all my friends and family.

ma
Review №48

Just purchased a CPO Insight and I not only love my car, but LOVED the service! Deya was very knowledgeable, friendly, and helped my family get the best deal. We’re so glad we came to Brickell Honda !!!!

Jo
Review №49

Robert Juaristi was an amazing salesperson and gave us the best experience. I would highly recommend him if you are looking to purchase a car. Absolutely fantastic!

Iv
Review №50

Susana And Ted are the best! They are amazing, I got a great deal here at Brickell Honda thanks to them!! 🤩🤩🥳🥳🥳

Je
Review №51

David is an excellent salesperson! He helped me while I wad looking to renew my lease. He got me a really great deal and made the process as painless as possible! I would highly recommend him to anyone looking to make the car buying experience and easy and fast one!

St
Review №52

Thanks to Marcos Suarez! Third car leased from him and every time its been a fantastic experience! Eddie in Finance was super helpful too, allowing me to regal him with random stories but Marcos is the real rock star!!!

Ke
Review №53

The service was great. Lisbeth Leon made every attempt to make sure we were comfortable and attended every step of the way. The process was very quick and painless. Thank you! We love our new car 🥰🥰

Ge
Review №54

Neri was very helpful to me and my stepdad when we went to pick up his new car I would recommend her any day

Au
Review №55

Leo was extremely helpful in my purchasing of a new car, taking the time to guide me through various options based on my needs and constraints. He gave me undivided attention in the dealership, and bent over backwards to give us the best deal he could. I’m not familiar with the other sales people in the dealership, but can say that Leo was the right man to help me, truly interested and committed to his customers.

Ma
Review №56

My experience with Brickell Honda was awesome, if only I can give more than 5 star. When searching the Brickell Honda website I found it to be really easy to navigate as well as convenient for setting up an appointment. As a first time car buyer my experience with Daniel Murillo proved to be informative, he was knowledgeable, help me get a great deal on the car I love. Daniel was able to ease any doubts I had towards my car purchase. Having been a first time buyer this experience was really rewarding.Thank you

Yu
Review №57

I had the best experience finding a car easily with Daniel Murillo. He was extremely helpful and updated me frequently on different options. I definitely recommend this dealership for first time buyers and anyone else who’s looking for beautiful and affordable cars.

Ad
Review №58

They solved a HUGE PROBLEM I had!! They behaved as I never expected and it was the best surprise ever! They took responsibility for a mistake made and solved my situation quickly and in the best way possible. They became my favorite dealership in town. They are kind and nice. They heard me and understood me. They not only sell great cars, they are good people. Ask for Juan or Susan, they are the best! Their boss too, Richard. HIGHLY RECOMMENDED dealership. Buy from them. They are certainly the best. Thank you all. God bless you.

MA
Review №59

OUR FAMILY HAS BEEN BUYING NEW CARS FOR OVER 25 YEARS. I RECENTLY ACCOMPANIED MY DAUGHTER TO TEST DRIVE A VEHICLE SHE WISHED TO PURCHASE. OUR EXPERIENCE WAS OUTSTANDING FROM THE MOMENT WE ARRIVED.

Ca
Review №60

Amanda was so helpful and nice while I was trying to buy a vehicle. She made sure I was 100% happy with the offer and allowed me to stay in touch with her in case any questions came up. For a great experience, make sure you find her if you are looking to purchase at Brickell Honda!

Ma
Review №61

Great customer service! Appreciate the transparency and care Edgar has for his clients! He makes sure the client is happy and all questions are covered and answered. Thank you so much for such a fast and amazing experience!

V
Review №62

Roberto did an excellent job in helping me with this gorgeous Honda Accord ! 10/10

ka
Review №63

Thank you so much to Jose Fernández and team they helped me very professional and fast to get my new car!!!

Sn
Review №64

Wow just got my CRV EX today. Raphael was great 👍. I would recommend Brickell Honda to everyone.

Ca
Review №65

It was by far my best experience buying a car, I recall a time when I bought a BMW in a well know car dealer on Biscayne and it took for ever the process, so stressful, Luis Sifontes changed my mind in the process of getting a brand new vehicle and all went smooth and fast! If you want to get the best cars with no hidden fees and lies, please reach my guy! Outstanding service!! ⭐️⭐️⭐️⭐️⭐️

St
Review №66

Thank you Jose Fernandez for everything. The buying process was super smooth and easy. I definitely recommend buying from him.

Gl
Review №67

I have bought 2 cars at this dealership and wouldn’t change it for any other. Such a great experience. I’m truly grateful to Rolando, the sales representative who assisted me in both opportunities. Professionalism, respect, kindness are some of the worlds that can describe him. I highly recommend doing business with Rolando and Brickell Honda! Thank you guys!🙏🏽

Ja
Review №68

Thanks Jose Merida for your help, 10/10 the best! He’s very patient and very helpful.

Ja
Review №69

Deyaira Guerrero and the team at Brickell Honda are great! I’m really happy with my purchase. Thanks for everything. 👍👍👍👍😎

Al
Review №70

As a female and a first time car buyer from a dealership, walking into any dealership is an intimidating task. I walked into many throughout Miami and walked out of all except Brickell Honda. I could not be more pleased with how both Juan Cabrera and Brandon Regalado cared for me and found me a reliable, beautiful car that I could afford. Better said, they made my new Honda Civic affordable for me, and the whole experience personable and enjoyable.

Li
Review №71

Had the best experience at Brickell Honda. Thank you David for an excellent service. I will definitely be recommending you to all my friends and you will be my go-to car salesman whenever I need to visit the dealer again.

Na
Review №72

I had the best experience here at Brickell Honda! All thanks to Jose Fernandez, he was beyond helpful and guided me in such an understanding way into leasing my first car. Extremely happy and thankful.

AS
Review №73

I am so thankful for Marias j. Hurtado service it was the best I’ve ever received! She was patient, understanding, and very helpful. She helped me find the right car that fit my needs and personality. I am so thankful that I found a car that I am very comfortable in and last but not least in my liking. Service here is amazing.

Ja
Review №74

I had a fun and lasting experience with Luis Sanchez to help me pick out my first car , he was very efficient and friendly throughout the whole process. He also took care of me in a family manner. Very informative and I would highly recommend him to anyone.

Ar
Review №75

Brickell Autonation in Miami was the best experience. Kelly was the most amazing and sweetest person she helped me picked my first car. shr was determined and grounded to help me from begin to end. she help me stay in budget and leave with the most amazing car. please go there the most experience ever.

Ya
Review №76

Exceptional customer service. Had the best experience with Jose Merida as my salesperson. Thanks to him I found the car that I was looking for. Overall extremely happy and thankful with his service.

Ma
Review №77

I recently purchased a car at Brickell Honda and we had a great experience. Our sales person was Susan, she was very efficient and helpful from the moment we arrived. The process went smoothly and quickly and she explained all the details associated with my vehicle. Highly Recommend!

Du
Review №78

I came to brickell honda and the service was awesome, Nery was incredible and I’m thankful for the team. Thank you for all you guys did for me today.

Ig
Review №79

Amazing experience at Brickell Honda. I wanna to thank Nery for her amazing customer service that she provided me to look for my next dream. I highly recommend her go help you there. Thanks, Brickell Honda team.

Gu
Review №80

Exceptional customer service. Amanda Cazanas went above and beyond to get us the car we were looking for. Amanda made sure our numbers worked and got us behind the wheel of the perfect car for us! Thank you Amanda for such an amazing experience!

Ad
Review №81

I highly recommend this dealer and the help of Valentina Vizcaino. I spent over a month shopping around for a new car until I talked to Valentina. This is a bad time to be in the process of buying a new car due to the national shortage that the industry is having. However, I only needed to come in once to find the perfect match for me, mostly due to Valentinas customer service skills.

Da
Review №82

My sales associate Jose Fernandez is amazing! He has wonderful customer service, very patient, made the process really smooth and is extremely helpful! Really goes above and beyond for his customers. Highly recommended!

Se
Review №83

Jose was a phenomenal sales person. He helped me find the car of my dreams. Extremely helpful, I could not have had a better experience!! Every few years I come to this place I always request him because he makes your dream come true each time!! Thank you Jose Shiuck

Ma
Review №84

The sales person who helped me (Rosa Maria Matteo) was amazing, She understood what i needed from the beginning, helped me to find the right car, and she did most of the process through the phone, and then i just needed to go sign and get the car from the dealership. Best experience on a dealership so far! and again Rosa Maria Matteo did an amazing job . I definitely recommend her.

Ro
Review №85

Lot of knowledge about the process and great buying experience with salesman Ramon Fernandez

Mi
Review №86

I had made an appointment to come in and I got there I was attended quickly but I had a problem with the team in this location they are at the door blocking customers from coming in after 8pm and the salesman that was helping me was hurrying me up the entire time telling me that their about to close while I was trying to talk on the phone with my co-signer. This location needs to be more professional and try to care about the air customers and ACTUALLY try to sell cars unlike telling people to hurry or blocking doors. I ended up buying at aventura location by Andre and had a completely better experience!

Yu
Review №87

José Fernández you are the best Dave you are awesome love you guys.

Ke
Review №88

I came to Brickell Honda for a car and Deya was amazing & very positive. They have amazing customer service here, very friendly, and did everything they can do to make sure I leave with a smile on my face and a car. I highly recommend.

Co
Review №89

This shop tried to scam me for over $1000, extremely dishonest and corrupt. I will never come back here and strongly discourage anyone from taking your car here, as they will try to steal from you. I have had only poor experiences bringing my 2018 civic into honda dealerships to get fixed but Brickell Honda is as bad as any. I took my civic in because I replaced a dead battery and the car wasnt getting any power, even the electronics. After taking 4 days to call me back they told me I had a bad starter and the part would be $1100 plus labor and tax. Right away this didnt sound right to me because why would a bad starter cause the electronics to not power up? Also, $1100 for just the part seemed very high for a new starter since I could find them from $135-$270 online. So I called around and got quotes for a new starter (mainly I wanted to get it to a different shop, because I wasnt trusting brickell honda). Got quotes from $400-700 for parts, labor and tax for a new starter. Took it to a shop right down the street and within 10 min. The mechanic said it wasnt the starter and was wondering how brickell honda came to that conclusion. 2 hrs later the mechanic that I went to diagnosed it as a blown master fuse, found the part and replaced it and the car ran fine, all for under $175 and had my car back 2 hrs after taking it there (Mario Busto... highly recommend!). So upset that Brickell Honda has no shame trying to steal from their customers. I went there because I am new to Miami and didnt have a trusted mechanic so I figured the shop at the dealer wouldnt be the cheapest but at least they would be honest.... but I couldnt have been more wrong. I will never be back here. Most dishonest shop Ive been to. Stay away!

g
Review №90

Leased a 2021 Honda Accord. Worked with Edgar Valle, who was great in facilitating the whole process and even came to pick me up to the airport, when I got to Miami. I definitely recommend getting your car at Brickell Honda and, in particular, working with Edgar. He will make sure the process is super smooth and that everything goes well!

Ta
Review №91

UPDATE: The branch manager called me and profusely apologized for this and promised to make it right; they followed through. I was able to get my oil change and additional service. Thank you Carlos!I made an appointment for service 5 minutes after they opened. Gave them all my information and was confirmed for an afternoon appointment. When I arrived, I got looked at like I was an alien from another planet and asked if I had called before showing up. Of course, when I met with the representative to turn in my car, he tells me the part they need was never ordered and I MAY need to leave my car over the weekend FOR AN OIL CHANGE. I told him I called as soon as they opened and was told they could take my car today. He says he understood they gave me an appointment but the part was never ordered so he could do nothing for me. I left with no service and no one cared. No one will care about this review either. This isn’t my first horrible encounter with this sorry excuse for a business. The employees hate their jobs and hate working there. They are outwardly verbal about it to customers. This review is for anyone that may see it before making the decision to come here. Go ANYWHERE else. You will save yourself a lot of frustration.

Ka
Review №92

Brickell Honda is very neat dealership. Nery Sánchez is very profesional and knowledgeable.Thank you Nery!!

Be
Review №93

Jonathan was my sales man he was great excellent service friendly staff auto sales on another level my overall experience here upon buying my wifes 2018 Silverado was Phenomenal thanks again to my to go guy Jonathan Rolondo and yes Mr.Duval the Manager I hope Im correct on his name guys want to buy a car go to Brickell Honda

Lu
Review №94

Great job from brickell hondaGreat customer service and the wait wasnt long at all i suggest that everyone get a car at brickell hondaGo see Nery Sanchez to buy a car shes is wonderful and has great customer service.

Mi
Review №95

Joel helped me successfully purchase my first car. The service provided was great. He took the time to walk me through every detail with the car and the purchase. Thank you for the amazing experience.

An
Review №96

Although they have a lot of good cars, the service is really bad. I had to wait five hours before even seeing a finance person. I would not recommend to anyone that cares about receiving good customer service and feeling comfortable with purchasing a new vehicle go to this dealership. And don’t even bother calling for assistance once you’ve purchased the car and driven off the lot. They do not answer the phones or return voicemails and when and if they do answer they transfer you a bunch of times then eventually hangup. If I could give them negatives stars I lost certainly would!

za
Review №97

I was looking for a car for months and then I found a great car at Brickell Honda. Deya Guerrero was very helpful through the entire process. She provided prompt response and friendly service. Thank you!

Di
Review №98

Ive never been treated so professionally and with so much regard. To my salesman, Daniel Murillo, the managers and financing staff, THANKYOU!! I was able to get the car I wanted at the price I wanted. Honest, transparent and always trying to go above and beyond to please a customer. I know where to come back when my lease is up and I know where to send family and friends. Thanks Brickell Honda!!!

Gl
Review №99

I just bought at Brickell Honda. And everything’s is perfect so far. Joel was the best, I’m very happy with the purchase. I definitely recommend them and Joel to everybody.

Ju
Review №100

5 stars for Daniel Murillo who went above and beyond to fix the disastrous experience I had the day before with another salesperson and the manager on call. If it wasn’t for him I would have never bought the car from this dealership. The dealership has great Honda options but be careful not to fall in bad hands....definitively ask for Daniel.

Information
100 Photos
100 Comments
4.6 Rating
  • Address:690 SW 8th St, Miami, FL 33130, United States
  • Site:http://www.brickellhonda.com/
  • Phone:+1 786-369-0859
Categories
  • Honda dealer
  • Auto repair shop
  • Car dealer
Working hours
  • Monday:9AM–8PM
  • Tuesday:11AM–7PM
  • Wednesday:9AM–9PM
  • Thursday:9AM–9PM
  • Friday:9AM–9PM
  • Saturday:9AM–9PM
  • Sunday:9AM–8PM
Offerings
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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