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Drive Us | Auto Sales
3330 NW 36th St, Miami, FL 33142, United States
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Drive Us | Auto Sales
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Sh
Review №1

Katherine was our Sale representative and she was excellent at her job. She was very friendly and was able to answer all our questions and guided us into selecting the right vehicle. Excellent service, I’d recommend anyone here. Love it.

De
Review №2

After a long day of dealer hopping Johanna called and well she became our life savor. I was annoyed by other dealers but they ALL made it smooth and better. Buying a used car is no easy thing heck even brand new cars break down ish happens :) they even helped me with the down which was the most appreciated and comforting thing that day

Je
Review №3

I bought a car from them. And one HOUR after driving off their lot my car broke down it wouldnt start. I waited for AAA for three hours with my 8yr old daughter in the backseat, who was starving because we were stuck on the side of the road and couldnt have dinner. We got home at 9pm on school night.

De
Review №4

They are very careless people. They selling broken cars . It might seem fine at first but watch all you need is the first week to run into disaster with this car lot. They are the most biggest scam. They are going to lose everything they scammed hard for

Co
Review №5

I bought a car yesterday, not even 8 hrs after using it the car started having serious mechanical issues, they didnt want to give the refund and wanted to give me another car, they sale broken cars and they state that after you take the car out of the agency they are not responsable if the car break down, worst place ever

Ir
Review №6

It was great service with KaterinI would recommend others to come here and get a working carFast and easy customer service

Gh
Review №7

First time with a dealership so I was nervous and sceptic but the process became easier and free flowing as Katerine gave her undivided attention and assistance.. service was excellent.. thank you

la
Review №8

They r the best I purchased a 2014 cadillac ats with Joanna and where no one approved me they did I went to 4 dealers and no luck and with driveus they approved me go check them out these cars r very good lowmiles interior is awesome these people are legit

Co
Review №9

Bad decision going to this place take your money to an establishment who cares, won’t return calls and hang up while talking, I’ve tried over 5 times

ED
Review №10

BEST DEALER IN MIAMI.

De
Review №11

Katherine was the best! When I thought I had no hope she was here to help me! Got the car I wanted at a good price and she made sure I left happy! Thank you so much Katherine!! 💜💜💜

ma
Review №12

These people are a scam. Go else where with your money , theyre just trying to take your money for a sale! They sold me a 2015 Volkswagen Tiguan , my sales lady was Genova , the car had multiple issues it left me on the highway, they took over a week to fix it and didnt offer any discounts or a different car . Stay away from them go spend your money with an honest company .

Ju
Review №13

I sent a message for a Cherokee, Genova told me that is was available and just to stop by, I live in Kendall and after drive with traffic almost 45 mints, when I get there she just told me that the vehicle was sold and that she coul offer me other one, what a shame, scam, descarada, no tienen verguenza, they play with people, do not buy from them.....

Ba
Review №14

What can I say GOD is good . When I thought I could never buy a car alone with bad credit and repos this young lady Katerine did her thing. The team is very friendly and did all things posible to help me . When ever you need a car go see them , they have great cars and good deals . Thank you again Katerine GOD bless you. ❤️

Fr
Review №15

Excellent service! Bought a very nice sedan that was impeccable. Very good service as well, Randy was very supprotive! Highly recommended

Mo
Review №16

We live in Arcadia and took the 3 hour drive to look at a mustang. My husband found the add on Facebook and was speaking to woman by the name Genova for 3 days. We get here and some gentleman tells us they don’t have that car!We stressed that we have spoke to this woman and she will be right here they told us but unable to produce the vehicle.Again we drove 3 hours and again my husband was texting her for 3 days before he decided to take the drive.The guy just brushed it off oh man I know I know! How about no you don’t buddy we got up at 6 am and left by 7 to be here! And then you just try to sell me something else on the lot. Such a horrible horrible place. Bad customer service! Would not recommend to anyone!

Re
Review №17

Great service..Great price’s.. very respectful...clean company.... an very nice cars😊

Ed
Review №18

Great company. Great service. Excellent to buy your cars

Ga
Review №19

This dealer is the Best, great prices and excellent service, Randy is an amazing professional, outstanding customer service !

Gi
Review №20

I came into the lot looking for a particular car specially for me and Sylvia a #1 Drive Us representative helped me from the start to finish. The employees treat the customers as family which I greatly appreciate. This is the #1 Auto dealer to come too. They help you to get the car you need and want. You should definitely pass by you will not regret...Sylvia & team #1 in customer satisfaction 😊

Ru
Review №21

Excellent place to go buy a car .... very good service .. and very cooperative when looking for a better option

yu
Review №22

THIS PLACE IS NO GOOD I WOULDNT RECOMMEND THIS PLACE TO NOBODY DRIVE US WILL LEAVE U WITHOUT NO CAR WHEN THEY SAID THEY FIX THE PROBLEM AND NEVER DID YOU GUYS NEVER PICK UP THE PHONE CALL BECAUSE YOU GUYS ARE TOTALLY WRONG I REGRET I GOT MY CAR FROM THERE

Ro
Review №23

Genova, the sales representative didnt show up to our appointment. The vehicle posted was different from the one they had. They even posted pictures of a different vehicle than the one the had. No respect to clients time. Totally incorrect information on their ads and posts. Dont waste your time with this dealer!

ev
Review №24

Car listed on facebook marketplace. Im actively looking for a second vehicle. I ask the person on the chat...MARY, if I can call or they can call me. The person messaging me tells me shes not authorized to give out the number...but sends me the dealership name. Im no rocket scientist, but thats crazy. I told her I dont text about business matters. absolutely ridiculous. I wonder how much business theyve lost. count mine as one...this was an easy sell.

As
Review №25

Alejandra provided the best customer service, she was extremely friendly and welcoming. We were able to take the vehicle for a test ride, and once we purchased the vehicle they automatically filled up the gas tank, and cleaned it. I highly recommend this place. We were in and out in no time 👍🏻 Really nice associates !!

Tu
Review №26

03 of December I bought a pickup car Ford F-250 at this place,first cheating start with payment,our down payment and down payment paper was different,we contracted everything for diesel car but after finish papers and approval bank they sold gasoline,car was broken down after some days,when we buy car they sold us warranty for 1 year or 12.000 mile which one is not coverage cars any damage,registration and title they said will be for 2 people name but still not done too,Leslie is working at this place small lier,deceiver.Everything starts from her sales and after all is cheating,sales managers,financ departments Daniel and others all is cheating customers,now we send all documents to court but they not answer my lawyers call,when we call they pickup phone and quickly turn off.Dont go here and dont buy any cars here if you dont want lose money and waste time,I hope my experience will help others save time,money and nervous

Vi
Review №27

Very good service as well, Randy was very supprotive!

Tr
Review №28

Great place to get a car. Got me a 14 Challenger from here . They work with u on down payments and pick up payments if u dont have it all . I recommend it highly !

Vi
Review №29

If I could this company negative stars I would. they do and say anything to get you in a car and then once you are in they dont have time for you. the day I went to put a complain there was 4 other people there that had problems with this company. All they care about is themself you are better off going somewhere else.

Lu
Review №30

Alejandra is the best seller that I have ever meet. She did all the paperwork fast and had me in my favorite car in no time i highly recommend anyone coming to drive us to ask for Alejandra she well walk you through everything step by step and in no time have you also in your favorite car in the lot

St
Review №31

Carlos Flores did an amazing job with us. Hes very professional and works efficiently. His manger was excellent as well. We were in and out in no time.

Th
Review №32

I LOVED it! I took a Mini Cooper ! Great help from Carlos, he was such a great vendor. Wow will definitely come again and bring my a friend to get a car!!!! I’m so happy

Tr
Review №33

These People Are Very Disrespectful and dont know how to treat customers .. My girlfriend and i Bought a car from here and 3 weeks later engine blew .. We called so the car can be fixed and they gave us a run around for 3 weeks straight meanwhile the car sat but want to call for payments of car 2 of the guys i guess are owners cursed me out til the point we were going to fight.. I WOULD NOT I REPEAT I WOULD NOT RECOMMEND THIS DEALERSHIP!! THEY DRINK AND GET ON COCAINE ON THE JOB ONE OF THE GUYS HAD POWDER ON HIS NOSE AND DIDNT EVEN KNOW IT!!

St
Review №34

These people are horrible I never leave a review but I have to don’t ever finance a car with them they will act like they I’m going to help you put you in a car then after never help you again I regret buying a car with these people if I could of get my money back I would return there car mind you I only had it for 2 months and regret it already

Ma
Review №35

When you outside is one thing , when you get inside is another. the guy outise told us 1500 down and about 300 monthly. when we went inside the manager said $5500 down and $499 monthly. like if it was a 2020 mercedes. THIS PLACE IS TOTAL BS! total waste of time. i went somewhere else and got approved for a $17k car with only $1000 down -- $350 monthly. sounds to me like this place trying to steal peoples money. again.. do not go here if you dont want time wasted.

Br
Review №36

After discussing details over the phone explaining the entire situation and terms on the vehicle. They changed everything as soon as I got there, nothing that was discussed held true, or even close. If you are looking for a bait and switch dealer look here. Otherwise avoid this shady dealer and know what they tell you isn’t true.

Cr
Review №37

Alejandra ,did a very good job helping me find my car and worked around my budget. LOVE THEIR SERVICES !!!

DI
Review №38

This was my first time here. It was an amazing experience, they where so nice. Carlos gave us drinks and snacks and everyone was very friendly.

Se
Review №39

Alejandra makes the visit quick way, the people here did more for me than any other dealer I gone too!

Mi
Review №40

Very satisfied, had a issue with my truck. They came and got it fix now Im good to go. Thank you Eddy cars...

Pl
Review №41

I love the dealer the best thing is the the people there I had my car in a few hours plus they are amazing ... look for randy he is great ... and Robert they are the best .Thanks to this dealer for all u do

Ma
Review №42

This dealer is very good I get my 2016 Volkswagen from them the service was very good thanks Carlos I love my Volkswagen I recommend 100% they will go the extra miles for the customer thanks drive us team

AD
Review №43

Best place to buy a car, people that help to find what you are looking for, prices affordable, if you don’t have credit they help you, go there they are the best 👍🏻

Ma
Review №44

Great dealer. Friendly people. Great inventory and prices. Asking about financing options. Thanks guys!!!!

Ma
Review №45

Great dealer 🤩🤩🤩, great service. Thank you CARLOS for your help in everything!!!!!! Definitely I will recommend my family and friends.

Lu
Review №46

Dont even bother to go there. Telling you they have something just to get there and try to sell you something else. They dont care where you coming from.

Da
Review №47

I went to dealership to purchase a vehicle I got approval on the vehicle we wanted. I drive 1hour back to the dealership to pay and finish the deal they advised me they sold the car the night before and didnt even advise me they sold it prior to my 1hour drive down and I talked with them prior to driving down. Selected another vehicle after the Manager Angel advised the car will be waiting for me. I got another call saying they once again sold the car. In done with Drive Us Miami they full of it.......

Ma
Review №48

I set an appointment with Alejandra i was driving all the way from Tampa she didnt told me she was negotiating the car with someonelse when i came she didnt even show up she send someone and told me they just sold it and the car wasnt even there.

Ma
Review №49

Great service! I bought my 2016 Corolla from this dealer, One of the perks is the car was delivered to my house and all the financing options where explained to us. Will definitely buy another car from here!

Ke
Review №50

Walked in they didnt have the car i wanted so they gave me more options and it was amazing looked at different cars and decided to leave with a different view on a vehicle i recommend this place to all of south floridaVery reliable and helpful and really cares for the clients more then the sale i give it 5 stars

Sh
Review №51

Excellent place and excellent people very very nice people over here

An
Review №52

I went to drive us to purchase a car and drove off with the car we wanted.eddie is awesome well the whole staff is awesome and heaven sent..they made sure we left with smiles.everything went smooth and we are very grateful..THANK YOU SO MUCH DRIVE US AUTO SALES!!!

Pe
Review №53

Great fast friendly service! Straight to the point!

Ke
Review №54

Great customer service immediate bank approval Alejandra best sales staff

ra
Review №55

The best dealer in Miami. Very attentive people, and the best customer service in Miami.

Ca
Review №56

Good attention, good service. 100% recommended. Ask for randy!

Be
Review №57

The worst place me and my son went to. I don’t give it not even 1 star. They gave me a car that had problems and for being 9 days late they repoed the car and don’t want to give it back. I wish I never stepped foot in that place. The worst people and unprofessional. Don’t trust them at all.

Pa
Review №58

Great selection great service great prices

Ll
Review №59

Great service, great people carlos and genova

Mi
Review №60

Wonderful service highly recommended Thanks guys

Ma
Review №61

They were able to do what no other dealer could for me. I definitely recommend taking a car out here!

Ch
Review №62

This dealer kept asking for my financial statements and check stubs. Then asked for a total of 6 months of bank statements. After a week of dealing with them and them pulling my credit they denied me because I have other car loans. Then why did you ask me for 6 months of bank statements after you pulled my credit? This seems a bit on the shady side.

St
Review №63

Great Guys there, I drove from Jacksonville, Fl. to get the Toyota Corolla. Thank you

Kl
Review №64

Rude owners...

Mo
Review №65

Very patience especially with seniors. 😄

Su
Review №66

This place is horrible I experienced death in my family and instead of them supporting me they took my money and repo the truck please check the reviews before buying and I also contacted the better business also!!!!!

Hu
Review №67

Excellent attention and service...... Cars is in perfect condition.......

Na
Review №68

FAKE POSTINGS FOR CARS THE DONT EXIST, BAIT AND SWITCHERS

Ch
Review №69

Terrific and disappointed ☹️ my brother and I went in search of a car with a price that they had on the internet when arriving at the place was another price the deal was extremely bad! That happens only in Miami ! ☹️☹️☹️☹️👎🏾👎🏾👎🏾👎🏾👎🏾

Ro
Review №70

Great services, Carlos was a great seller!

Sh
Review №71

We received the best customer service at Drive Us...

Ol
Review №72

Great service & amazing deals!

el
Review №73

This place is extremely horrible , treating me & my mom with disrespect & not wanting to give our money back or fix a car they gave us broken !! extremely rude people & bad service , never going here again , the worst people ever .

Ih
Review №74

The manager was extremely rude accused of fraud . Dont go there

Pa
Review №75

Great service good people

To
Review №76

Really bad services

Ah
Review №77

Great service

Li
Review №78

Great place!!

Jo
Review №79

They make me drive for 4 hours to the dealer because They said they approved a car and then when I get to the dealer they said me no like I drive 4 hours for nothing when I asked too many times if they was sure

Da
Review №80

I want to thank the dealer for the great treatment they had with my husband and me, who advised us was Katherine, she had an excellent treatment and kindness. More than happy :) all very professional !!!

Ra
Review №81

No compre en este dealer son tremendos mentirosos en horas de comprar un carro, los carro No sirven te hablan mentira tu llama por teléfono y quiere hablar con tu vendedor y no te lo comunican , te dicen que no puede atender llamada. Son unos laaaaaaaa para no decir otras cosas

Ja
Review №82

Great super recommended good attention they gave me good prices 1000% recommendedss

Yi
Review №83

Excelente! rapida aprobacion, poco down, me lleve mi Honda Accord!!! Feliz y agradecida!

Ma
Review №84

Excellent deal, very good prices !!

Mu
Review №85

Revisen bien cuando compren un carro hay compre uno y tenia 4 choques y no lo disen muy mala esperiencia con ellos

Ka
Review №86

Thank you very much for your help in financing the car .. I recommend you very excellent attention ..

is
Review №87

I bought a car with them, everything was very good with the car, a few problems with the paperwork but everything was fine in the end, no problem with the car or anything, the only thing they have is a terrible after-sales service, very bad communication after they sell you alone They are interested in selling apparently and that I had no problem with the car I do not want to imagine that it would happen if I have a problem with the vehicle

Em
Review №88

Well I cannot complain about the good treatment that the latero companion had with me in a few words it is very special I recommend her to all who want to buy a car here you have a beautiful person ...

Jo
Review №89

Excellent site, you get a variety of all types of vehicles and good prices

Di
Review №90

I feel very well treated with the service of this person, my blessing for Katiren, who is the blesser. Myu kind a very good attention

Ca
Review №91

I DO NOT recommend it, they sold me a vehicle which two weeks after taking it out was damaged, the owner told me he gave me a one-year guarantee and what he did was sell me a car insurance which does not work in all the workshops and when I call them couple decitle about my car they treated me very badly, hateful they even hung up the phone, they really made fun of selling a car in such bad condition

Ca
Review №92

I had a bad experience with this agency. I was treated well until I bought the Hyundai Santa Fe Sport 2014. I left the store and the car presented a series of problems, especially in safety items (brakes and steering), where I almost had an accident. It took me 1 week with the car and I returned it giving up the purchase. They didnt even have the courage to offer me another option, such was their “honesty”, to say the least, and they still kept my down payment of 2k dollars. They only aim for profits for them and dont care about after sales. Also, in order to approve my husbands purchase, they altered several pieces of information with lies. Buy from them? NEVER! I do not advise anyone to go to this store 😡😡I had a bad experience with this agency. They treated me well until I bought the 2014 Hyundai Santa Fe Sport. I left the store and the car had a series of problems, especially in safety elements (brakes and steering), where I almost had an accident. It took me 1 week with the car and I returned it giving up the purchase. They didnt even have the courage to offer me another option, such was their honesty to say the least, and they still kept my $ 2k down payment. They only aim to make profit for themselves and dont care about after-sales service. Also, to approve my husbands purchase, they altered various facts with lies. Buy from them? NEVER! I do not advise anyone to go to this store 😡😡

Fa
Review №93

Katerine took good care of me! All accounts clear, I recommend this place

as
Review №94

Very good attention from Katherine, I recommend them, I recommend them ask for her

Ma
Review №95

Very good service and very good cars. I recommend them to everyone ☺️☺️☺️

Al
Review №96

Excellent attention and very good advice to help people choose the best option and drive their new vehicle!Thankful to our advisor Carlos Alberto for the attention!

Ma
Review №97

Thank you very much Katerine, an excellent service, I am very pleased by your professionalism and kindness, I recommend her with confidence

fn
Review №98

Katerine is a very good person, excellent may God bless her in everything, very kind

Me
Review №99

Very good experience and attention !! Many thanks to Katerine I left driving my new car 😍😍 100% recommended ..

Ru
Review №100

Excellent attention; especially Mrs. Katherine 💕

Information
49 Photos
100 Comments
4.3 Rating
  • Address:3330 NW 36th St, Miami, FL 33142, United States
  • Site:http://www.driveusmiami.com/
  • Phone:+1 786-953-5393
Categories
  • Car dealer
Working hours
  • Monday:10AM–6PM
  • Tuesday:Closed
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
Offerings
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
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