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Sunland Auto Service
3530 E Broadway Rd, Mesa, AZ 85204, United States
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Sunland Auto Service
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Sa
Review №1

I am very grateful for Scott and everyone there. They try really hard to solve my old stubborn Jeep’s problems and were able to fix them. They took very good care of my car and my family. Very friendly and personable. My Jeep was in and out of the shop a lot at one point where I’m sure they sight of it may have put some fear into some lol but no matter how many times she was back in the shop for a new problem they patched her up good as new! And even help work with me with payments. I plan going back to them for my future cars, I trust them and they care about their customers and their vehicles!

Me
Review №2

Great people and great service. I chose Sunland to replace my Oil Pan gasket because l feel that l could trust them to do a good job. They didnt fail me. I will certainly use them again in the future.

De
Review №3

Always a good experience at Sunland AutoWe have always had a good experience at Sunland Auto. I have taken both our vehicles there on several occasions for different various problems and have always been pleased. My last visit however was exceptional as Sunland went the extra mile to find and install a part that was no longer available from the manufacturer or the dealerships for the make and model of my vehicle. After a lot of searching they were able to find a used part from a junkyard that fit, matched, and worked perfectly. Very pleased - once again - as always.

De
Review №4

I typically perform my own maintenance, partly because I have had so many bad experiences in the past with other shops. But sometimes I need professional help. I had heard many good things about Sunland Auto Service, so I decided to give them a try. I’ve had two of my vehicles serviced there now. At all points, Scott and his team provided fast, friendly, knowledgeable and professional service. Prices were quite reasonable, too. It’s great to find a shop I can trust with my vehicles and I will definitely use them for all of my future work.

Ta
Review №5

Ive been coming to Sunland Auto at this location for years. They are honest knowledgeable and offer quick and wonderful service at fair prices. I cant imagine going anywhere else.

nf
Review №6

Scott and his team are outstanding! You can trust him with your vehicle and unlike MANY other shops, he is more interested in helping you than in making money through unnecessary repairs. When a repair is suggested, he gives a balanced perspective on having it done and then lets you decide without pressuring you either way. I dont trust my car to anyone else.

Li
Review №7

Every positive review about this shop is true and more!! Scott, the Owner, is the best and most honest/knowledgeable mechanic Ive ever seen, heard of, or dealt with. Above and beyond expectations on quality, pricing, knowledge, etc. Dont usually write reviews because each individual experience differs...but this experience so worthy of letting everyone know...best shop ever!! After discouraging experience from another shop, with more problems after repair than when I went in, Scott took care of everything and very forthcoming on current needs and future plans for remaining issues...drives like a new truck after Scott worked on initial repairs!!! Youre the best!!!

wi
Review №8

Friendly, helpful, listens, knowledgeable, Professional.Quality service for a reasonable price. Investigated a couple of issues and solved the problems.

St
Review №9

My alternator quit on me at about noon on a Friday. I called Sunland expecting a bring it in on Monday. Instead, they said bring it in now. In spite of parts problems, I was back on the road by late afternoon that same day. Thanks so much Sunland Auto.

Di
Review №10

The owner, Scott, is amazing! The staff is wonderful. We have been taking our cars here for 4 yrs now and trust them implicitly! Very honest, great work ethic!

Da
Review №11

Had a oil change done. Sunland has always been great to work with. I have been going to them for years. They are honest, do the jobs in a timely manner. Would recommend them for all types of work

Ju
Review №12

The service there is awesome theyre very friendly and honest definitely try themThank you guys so much for always taking care of me

De
Review №13

Many members of my family have been coming here for years and have always been treated fairly. I completely trust this business.

Tr
Review №14

We have used this shop for many different repairs and its always been a great experience. The owner is just a great human being on every aspect of his life!!

XF
Review №15

This is a PHENOMENAL business! Have used them several times for various reasons. They are honest and trustworthy which is unfortunately RARE these days. They are an integrity company! Lifelong customer here! HIGHLY recommend!!👍🏻👍🏻

Ra
Review №16

Great Service, great work!!! Best of all, a very reliable and honest mechanic!!!!

Ke
Review №17

Great service, Friendly Team, On-time!They handled my service warranty A/C repair They were awesome!

Lo
Review №18

I love Sunland Auto and I have recommended them to all of my friends. I am so glad I found them! I can literally drop my car off and ask them to take care of whatever it needs and know that they will do just that. They do what needs to be done and check everything out.

Ma
Review №19

Use them for all car repairs and oil changes. They are fair and hard working. There is a reason they are constantly busy and its because they are reliable and know what they are doing.

Ty
Review №20

Great service. Steve and Scott both do a great job and are straight with you. They stand by their work. Fair price.

Ch
Review №21

Tried many auto shops but Sunland Auto is by far the best. Great staff, honest service! Don’t waste your time or money anywhere else.

Da
Review №22

Ive been going to Sunland for several years, and regardless of how busy they are you always feel like they actually care about you! not just fake smiles and BS. They act and care the way all businesses used to be run 30 to 40 years ago. I cant stress enough how good they are at standing behind their work, if they make a mistake or something like a part under warranty fails they will make it right. The world isnt perfect and neither are they, but when a issue arises they address it without hesitation and the owner Scott Gets It, he gets what makes his business successful and that is through his caring that gets customers to keep returning. Its nice to have someone in your corner in our throw away world. Do yourself a favor and take your next vehicle repair to Sunland Auto.

Ga
Review №23

Great ServiceI am 64 years old and have used many auto services over the decades, but none as friendly and communicative as Sunland. I only have one car, and they worked with me to get it in the shop and repair it in a timely manner. They have earned my loyalty. They were recommended to me by a friend, and I highly recommend them to all my friends and relatives.

Ga
Review №24

These guys are so popular theyre always busy. So bring your car in there if youre in Mesa to get it worked on and checked out. I love the owners and the workers are super nice

Le
Review №25

Major engine work needed and performed. Truck runs like new even improved gas milage. Great mechanics and support staff.

Wi
Review №26

Scott and Steve were outstanding. I took my Sprinter Van into them because I was leaking diesel and coolant and needed to pass emissions. They quickly diagnosed the issues, sourced the parts for repair, and got me up and running in half the time I anticipated. Steve and Scott provided the level of attention to detail and prompt service I expected at MB, but never received. These guys understand customer service. Not to mention they really know how to hustle a large vehicle around their parking lot. Odd to say, but Im looking forward to working with these guys again in the future (even though I wont want to)!

Pe
Review №27

So far so good. They found the leak that day and had it all fixed the next day. Great people to work with and reomend them highly.

Jo
Review №28

BEST Auto repair shop ever!!! They are Trustworthy, Honest, very knowledgeable and Rriendly. Women...you can Trust this place to Not Rip You Off! I will never take my vehicles any where else! I am women!

Di
Review №29

The best place to have your car serviced, and the people are great!!!

Sc
Review №30

I really hate to leave this review, but even after a few days of picking up my truck I felt the need to leave this review. I made an appointment for my truck to get a few things done, I dropped it off at 715 in the morning. I then had to make 4 calls that day to see what was going on. The owner informed me they hadnt started to work on it yet, only had one diesel mech, and they dont have a lift to really look at things. I reminded him I needed the truck by COB the next day to leave for a vacation. We spoke again later that evening when he told me it was throwing EGR sensors as well. Agreeing to talk in the morning I called him at 11 to see what the problem was and I still had no answer. The owner kept informing me ranges it could be for the problems it may be. I called back at 1 to get another update and I was met with yet again with excuses of not having an answer for anything.At this point, They had my truck for 2 days an had no real answers or a estimate to give me on cost of repairs, I went to go pick up my truck and after checking in, the owner came inside and started showing a customer his new gun he had just purchased and left me standing there for about 10 minutes until he said he had to check on where my vehicle was. He came back and told me that they had to move 4 or 5 cars to get it out from their back...I had an appointment to get my truck fuel filter done, transmission filters replaced, and a knock sensor replaced, and they simply put my truck in the back didnt look or touch it or try to give me an estimate. they are to busy and to much of a mess for new customers. They may have been good once, but this place is a major bust.

Ji
Review №31

Very pleasant experience. They took good care of my car in a timely manner. Very friendly staff and fair prices. I highly recommend them

Ke
Review №32

Scott was able to fit my older Duramax in for an appointment with short notice. Their mechanics found the source of the power steering leak and were able to replace the high pressure hose at a reasonable price. I appreciate there were no up sale maintenance items as some other repair shops have done. Their waiting area was clean with social distancing while I waited for my wife to pick me up from North Phoenix. I was in the area for other appointments, but I would recommend their services. I was on my way 4 hours later after a nice lunch date. Thanks again.

AJ
Review №33

Great service and customer service. They do quality with at a fair price.

Pa
Review №34

Great service great pricing

Da
Review №35

Finally a shop that is honest and fair, communicates and fixes the car. Hard to believe in todays world we have to give a place 5 stars for doing what they claim, but there are so many places that cant get it together or dont care. This is not one of them. Highly recommend

Su
Review №36

Fair prices.Dont to unnecessary work.Always busy.

St
Review №37

I trust these guys. They charge reasonable rates and Ive never felt like they are trying to upsell me.

C
Review №38

VERY VERY Honest and upfront. They had my brakes done and out again in hours. I will be a return customer 🙂

Ms
Review №39

We have taken our vehicles to Sunland Auto for the past ten years. Scott and his team always deliver. They are always friendly and offer honest, reliable service at a fair price. We are happy to recommend them.

Al
Review №40

I been coming here for years this shop i highly recommend

da
Review №41

They stepped up and covered a warrantee issue on a starter for my truck It was a little outside the warranty Time aloud But they covered it anyway. Why then with Sunland auto for almost 30 years theyve always did a real good job and they always back their work their 5 star in my Book

To
Review №42

This is the best auto repair facility in Arizona honest quality fair pricing .

Sa
Review №43

This place is the best. dont go anywhere else. they are great mechanics and unbelievably honest. they fix all our cars. twice I brought my car in thinking I knew the problems. both times I was wrong. first time they sent me on my way for no charge. second time I thought it was going to cost me at least $600 to replace the alternator as I was told by a different mechanic. they said nope just a battery. they replaced it and saved me a bunch of money. before we found them we took a car to a different mechanic who quoted us $1,400 for some work. someone recommended Sunland to us so we took it to them and got charged $181. all true and I am not related. I would give them 10 Stars if I could.

Ma
Review №44

I dont think you can find a better, more honest, more knowledgeable auto shop in the Valley. Ive been bringing multiple vehicles here for myself and 2 kids for 10+ years. Scott, current owner and previous manager, and current manager Tom, have been angels on my shoulder through some problematic vehicles. A good auto shop can be so hard to find. Look no further.

Ro
Review №45

Simply said, the place is legit. They are knowledgeable, but more important, its the service.

Je
Review №46

Ive been bringing my vehicle here for about five years now. Scott and Steve are very easy to work with and very honest. I plan to continue to bring my vehicle here due to the respectful and customer service oriented business approach Scott, Steve and their crew implement. I highly recommend this auto shop.

Ja
Review №47

I can not say enough great things about Scott and the rest of the people at Sunland auto. Ive been going there for years and EVERY time they have gone above and beyond to make sure my car is fixed and working. Its more than just their knowledge, they are the type of people that do the right thing regardless of the situation. Scott, the owner, has personally helped me out when I needed it most. I will always be grateful. If youre looking for good honest mechanics, you found them.

Br
Review №48

Always professional, always customer oriented and always the job is done right at the right price!

td
Review №49

I take all my automotive needs to Sunland Auto. They are courteous, accountable, trustworthy, and fair priced. They can fix anything and they back up their work. Highly recommend.

Wi
Review №50

They are a phenomenal small auto shop that focus on taking care of their customers. I had to have them look at my Honda Civic that had a bad transmission computer (ECT or something like that, not the best with cars) that a previous mechanic couldnt ID and told me Id need a whole new transmission. Took it to him on a recommendation for second opinion, tested everything and took time to figure out the real issue, and presented me with multiple options to fix without pressure, and fair and transparent pricing and timelines. They deserve all the business they can handle!

De
Review №51

Genuine company, genuine staff! I just cannot thank Sunland Auto Service enough for what they have done for my son and his car. When my son first moved to Mesa for college, he took it to another friendly mechanic and was quoted several thousand dollars for unnecessary repairs and the car sat there for days with no work being done while my son had to Uber back and forth to school. We found Sunland Auto thank goodness! They took care of all the necessary repairs in a short time without charging us a ton of money. Thank you for all you do!

Ne
Review №52

I took my car in last Monday after it started acting up Friday nite . I was going to take it to another location sat because I was afraid my car would not hold until Monday but after reading the reviews of that place I decided to wait until Monday and take it in to Sunland auto instead. They were very helpful they were quick and the price was reasonably...if they had more stars to give I would give them more. Thank you so much*After 5 years still taking my cars to this place scott and the guys are very good at their job! Very reasonable prices ! They will check ur car and tell u what u need to fix/replace and nothing extra ! Like other places do ...is hard to find places with good moral compass now a days !

Ti
Review №53

Excellent service, reasonable prices. Mechanic reviewed what he did, owner did a final check. Ill be bringing my cars there in the future.

JL
Review №54

Complete brake job. Completely satisfied with work done. Have had service done here before and every job was done as should be.Extremely nice employees and owner. Highly recommend for all your auto repairs!

Pa
Review №55

The staff here is great! Prices are reasonable, they take the time to explain and do the job right. Definitely be back

Ti
Review №56

Scott and all the guys at Sunland are the best. Totally trustworthy and VERY highly recommend.

Cy
Review №57

I took my husbands truck in thinking he needed New brake pads. After the mechanics evaluated our vehicle, Steve informed me that there is still plenty of pad left on all four brakes. He stated that they do not need to be replaced at this time. Not only are they reasonably priced, they are HONEST. I then made an appointment for my vehicle to get an oil change for the next day. I received the same great service the next day. Chuck, Steve and Scott are friendly and professional. I recommend this shop if you are looking for a good auto shop.

Jo
Review №58

These guys dont need another 5 star review. Im doing this purely out of gratitude.Weve been using Sunland for years. They were always honest, professional, and fairly priced. They always said that they would stand by their work.Then we had trouble with our A/C that put that promise to the test. We took the car in originally because the A/C wasnt blowing cold. They fixed it. Then it stopped working again. It did this about 5 times over the course of a few months.Sunland took it back each time and warrantied their work. It was frustrating for both of them and us. But they were always professional and patient. They wanted to get it right, and they did. They could have blamed the car (140k miles), but they didnt. I only paid for new work and even then, they ended doing a lot on their own dime.Thanks, Scott and Steve. I know I can count on your word.

Ja
Review №59

This place is awesome. Quick and excellent service. Friendly staff. I highly recommend them!

Fr
Review №60

Have being using Sunland since I bought my 97 Buick LeSebare. They have maintained the car from the beginning and the car with 198000+ miles still runs beautifully. They are friendly, helpful and most important honest.Their mechanic tend to stay with them which is a testament to how they run the business.

Re
Review №61

Excellent service. Thorough work. Honest and professional staff. Highly recommend!

Pa
Review №62

They have done a lot of work on my truck fromOil change new starter new radiator new cable for spare tire underneath and a whole bunch of other work that they done on my 2002 Chevy Silverado I will always go back to them they have a good fair prices and the work is always done correctly and the owner Scott is amazing and always takes care of me even in a short pinched best place to get your car fixed and worked on with great pricing.

Wa
Review №63

Honest team and in time service

Je
Review №64

Scott and his team are the best! I moved here 7 yrs ago and I was referred by a friend and I will never go anywhere else. This is my spot

kl
Review №65

Never a bad experience with these guys. This shop is maintained by honest, hard-working individuals. Their pricing is always fair and their fantastic customer service is the cherry on top. My vehicle was worked on by Jack H., a great guy who took very good care of everything and kept me updated throughout the entire process. This is the second time I have taken my vehicle here and I will not be going anywhere else. Bravo Sunland Auto team, you are one step closer to the 5 stars you deserve.

Je
Review №66

We love Sunland. They are quick and efficient and I actually trust them.

BC
Review №67

This shop has never let our family down. They do a good honest job for a fair price. I trust them. And now a days that is hard to come by.

Sh
Review №68

We love these guys. They have been my mothers mechanic for YEARS. Honest guys. Great guys.

Ma
Review №69

Love these guys, they are fantastic. They do great work, are honest, and dont overcharge you with extra stuff you dont need done to your vehicle. Ive taken my vehicle for a few different things over the years and alwyas been satisfied by the work and their attitude - A+++. Will be taking all of my vehicles there in the future. Thanks Sunland!

fn
Review №70

If there were more stars to give I would. There is not anymore honest and hard working car auto car shop in the Valley. Scott will bend over backwards to take care of his customers. I take every opportunity to tell folks to bring their vehicles here. This is a great business cannot recommend enough.

Gr
Review №71

I cannot recommend this shop enough. All the staff is very polite and professional. I trust them with any of the work Ive needed. When they recommend work to be done it doesnt feel like an upsell, its usually only because its really necessary or will save a lot of money in preventative work. Ive literally had them say you will need this X part soon, but I wouldnt replace it til it breaks. Just making you aware that you got about 3-6 months til we need to deal with that. I drive out of my way to go here even though I live farther now. Youre only problem with them will be to find parking because theyre so good, everyone else is using them too.

St
Review №72

High quality work with excellent customer service. Knowledgable and personable staff. Sunland is the only place I recommend to friends and family.

Ke
Review №73

They are busy for a reason theyre good

Ja
Review №74

Fantastic shop. They really know their stuff. Quick diagnosis- speedy repairs - amazing service! Best shop I’ve ever been too. These guys have integrity and sound business practices! Highly recommend this shop.

Ve
Review №75

I absolutely adore the staff and their wonderful service! They treat their customers like family and individually serve each person as if they were their only customer. My husband and I will be loyal customers for life.

El
Review №76

Awesome. They do great work at a great price. They walked me through my options and didnt push for the more expensive options. And asked me if I needed a lift home when I dropped off my van!I waffled between a 4 and a 5 because available parking is atrocious, and theyre so busy you might not get same day service. But theyre worth it! So 5 it is.

Ke
Review №77

Scott is the most honest mechanic I have ever met. Stand up shop!

Ch
Review №78

I have received good service here each time I come. I feel that I am treated honestly and fairly. The prices have been better than some other estimates Ive gotten. They have been able to get to me the same day every time I have needed work. Parking is difficult sometimes, but being full is representative of their good work. I recommend it.

St
Review №79

Honest, reliable and extremely fair pricing.

Da
Review №80

Accurately diagnosed a misfire issue on my Tahoe. When these modern vehicles can feel like a mystery, its great to know that theres a local shop you can trust. A+ service and knowledge.

Lo
Review №81

I went in for an oil change and asked for the air filter to be changed. However, I forgot that I had just replaced the air filter. They said the air filter looked good and did not change it. Nice to see them not replace something that was new. I feel I can trust their advice.

mi
Review №82

Found my mechanic. My AC blower motor was dead. While getting quotes Scott at Sundland Auto contacted me first and offered a free check of the motor at my convenience he diagnosed the problem and even had the time to make the repair that day. I was in and out in an hour. The price was excellent the entire experience was excellent! Ill be back the next time I have any issues. Thanks Scott!

De
Review №83

We’ve been going to Sunland Auto for about 20 years. We’ve found them to be very honest, reasonable, thorough and prompt with their services. They value your business and don’t treat you like a number. It’s a family owned business, currently ran by Scott Shepard, who’s father started it in 1982. Not only do they fix what’s wrong, but tell you what may need attention in the future. They’ll also tell you what doesn’t need to be fixed, and when it needs attention! If money’s tight at the moment, this is a great attribute!They really have helped us out so many times over the years. I don’t know how to thank them!

Ma
Review №84

This is the only place my son and I will take our cars. Honest, fair, reasonable prices. Been going there for many years, since before Scott took over. Scott is awesome, by the way.

To
Review №85

Truck taken here on a recommendation after seeing a friend come all the way across town just to go there. An the experience was awesome personal and straight to the point. The price was right for the job an not just randomly $500 because they could. Id take any of my vehicles here so long as I live in range.

Ju
Review №86

Scott is very friendly and listened to my concerns about both my vehicles I have brought into them for work. We all know a diagnostic or repair is only as good as the technician working on the vehicle. The technicians in my case have been correct in their diagnosis that three other shops including two dealers were not able to diagnose properly. Labor rates are fair and service is top notch.

Ta
Review №87

Unbelievable how completely useless this shop is. took it in for power steering pump and a/c service. He replaced the pump and as I drove it off the lot it wasnt working at all, so he hadnt even tested it. its a work truck so i had to deal with it for a few days. I took it back and he said the pump was bad and would replace that for free. He then started up about the steering linkage being frozen and he couldnt get that part because they dont make them anymore, Its a 2006. and if that was frozen then I wouldnt have been able to turn the wheel at all . He told me if the second pump went out he couldnt help me. The second pump lasted 3 hours before going out again. The same morning the a/c , that had lasted 6 days also went out. I took it somewhere else and they told me he had overcharged the a/c by a pound and a half of freon. A waste of my time and my money from a place that doesnt deserve anyones business.

Vi
Review №88

They were very nice and went beyond to find a part for my van.

Ja
Review №89

If you want quality work at a fair price contact Scott at Sunland auto. They do great work and I know exactly how much its going to cost before they start the work. I am always sceptical when it comes to mechanic work, I know a little about cars and Sunland auto has always been completely honest with me concerning my truck. I highly recommend this shop to anyone who needs work done on their vehicle.

Ry
Review №90

First time using Sunland and they were outstanding. I have mechanics very near my house but would drive even a greater distance to this shop where they are honest, dependable and provide top quality work. 5 Stars!!!

Br
Review №91

Came across Sunland Auto by accident 5 years ago and I will never go to another mechanic.

Ji
Review №92

Great people to deal with very honest and very good at what they do would recommend them to anyone

Te
Review №93

They fixed my van and got me back on the road again when they said they would.

Ri
Review №94

Best independent auto shop in area. They know their stuff. They explain needed repairs in detail. Fair pricing. Helpful staff.

Je
Review №95

Best mechanic shop Ive ever been to! Great staff that will call and tell you what is wrong with your vehicle and what they recommend is a priority right now or not before doing any work so you only get charged for what you have them do. I will drive across the valley to take all my vehicles here before considering going anywhere else.

L
Review №96

This place was nothing short of amazing. I initially took my car to another shop. That shop was condescending and asked me to pay what seemed to be a crazy amount. That’s when I started calling around. I decided to give Sunland Auto a try, based on the reasonable quote and very professional and friendly staff. They also informed me the other shop was trying to charge me for an additional service that should have been part of the actual repair. When I brought the car to Sunland, they held true to the initial quote, which was half the price of the other shop. Sunland was honest, fair, and an absolute pleasure to interact with. They personally thanked me for giving them my business; it felt like I was dealing with family. Thank you Sunland Auto!

Ge
Review №97

Scott at Sunland Auto runs a first class auto repair facility. I have done business with them for years and I would recommend them to anyone. They are a real gem in the auto repair business.

Ol
Review №98

Impressed with speed and quality of work. Drove by drop the car - 2 hours later pick it up. Thank you, Scott!!

Sa
Review №99

Ive been to this place a couple of times now and they are fantastic. Prices on a couple of repairs were perfectly inline with my budget. The service was fantastic, they squeezed me in when I had an emergency break issue. I really appreciate this auto shop and I encourage more people to try them out.

se
Review №100

Scott at Sunland will take great care of you! They do amazing work at a fair price.

Information
13 Photos
100 Comments
4.8 Rating
  • Address:3530 E Broadway Rd, Mesa, AZ 85204, United States
  • Site:http://sunlandautomesa.com/
  • Phone:+1 480-834-9274
Categories
  • Auto repair shop
Working hours
  • Monday:Closed
  • Tuesday:7:30AM–5:30PM
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:7:30AM–5:30PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
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