The times I’ve brought my car to be serviced with a windshield replacement, a recall issue , a 10,000 inspection and oil change, tire rotation I have always been treated incredibly nice. They’re very helpful and seem to care much more about customer service and Customer satisfaction than collecting fees for every little thing. like some other dealerships in the past. I’m very impressed

Wow the people! Jordan in sales, Scott and Ben in service made the purchase of my dream truck amazing. Great guys, helpful and answered all my questions and steered me in the right direction. Ive never encountered such helpful folks at a dealership. Amazing! Thanks, guys! I love this truck, thanks for the hand holding!

Friendly customer service. They made it as easy as it can be to get a car during a pandemic. No problems during my purchasing process. They accommodated me while trying to buy a car from out of town.

They are a great dealer. Wish all dealers are like this one. I had an issue and they went above and beyond to make it right. Vince from the glass department and a few of the service people did an amazing job on my 2021 avalon! Thanks again! Highly recommended. They truly stand behind there cars. Will only be buying Toyota from this point forward.

Great dealership. Earnhardt is one of the best dealerships Ive dealt with. Not high pressure but friendly and easy to work with. I even take one of my Lexus to their Toyota place.

I had the smoothest and easiest transaction! Was in and out of there in about an hour and a half. Very different experience from other dealerships that I’ve had to go through! This was painless and didn’t feel like they were forcing you to buy a car. Zen was a pleasure to work with! And Matt Wunder as well!! Definitely recommend this dealership for sure! They are true to their slogan. No bull indeed!

I ordered a 21 Toyota Tacoma and couldnt of been more pleased with the whole experience. From the sales representative Kyle Broglia to the finance department awesome job! They are very professional and knowledgeable staff. Easy going atmosphere. I had only a great experience with my purchase! Yup even a red bow 😉

This has been by far the best experience I’ve had when purchasing a new car. Chris Beverly was great! I was looking for a new car online and Chris responded right away with all the information that I needed via email. I went to meet with him during my lunch break, he got me what I wanted and started all the paperwork while I went back to work. I picked up my car that same afternoon! No hassles, no time wasted! Chris and the financial team are amazing! Thank you guys!

Just picked up a 22 Corolla hatchback, Kelley was a amazing salesperson.

This was my first time having service at Earnhardt as I recently moved from Las Vegas. They were probably the nicest people you could ever meet. It was professional, timely and I cant say enough about the treatment I received. I wouldnt hesitate to recommend them to anyone for service. I dont know about sales since I didnt interact with them but I can honestly say, they treated me as well or better than any other dealership I have been to and I am a former Mercedes and Lexus customer.

Devin was great with my tire purchase! I went in Sept for an oil change and was told I needed tires and they gave me a price for 4 tires but also told me if I wanted to wait till October that they were having a buy 3 get one for $1. I was so happy they gave me that option. Devin was able to give me a great price and reduced price for my 4 wheel allignment.

Just bought my first Toyota and what a great experience I had! I’m so glad I purchased my car from you all! I highly recommend this dealership and our Salesman Mike Landau was wonderful. Thanks for making the process so smooth.

I stopped by Earnhardt Toyota to see what they had in stock. I was mainly interested in a Prius. They had two new ones, and I ended up buying this one. I am thrilled with it. Its wonderful to drive. I love the fabulous gas mileage, and how quiet it is. Its also roomy inside, and the seats are very comfortable. I like how my lower back is supported. Great car!

Thanks guys love the new supra! You guys went above and beyond for me I appreciate you.

For 30 years following an experience with the No Bull dealership I said I would never again do business with Earnhardt. 3 years ago we bought our Highlander from Earnhardt Toyota through the Costco car buying program. That was a generally positive experience. The continued service has been excellent. New generation Earnhardts.

I’m sooooo happy that I took my 2020 Tacoma truck to Earnhardt Toyota. I’ve had this vibration problem with my rear brakes for over a year, and the other service center in San Diego could not fix the problem. Thanks to Steven and the crew for making my ride a joyful one.

Bought my first Toyota here! Had a great experience with Rebecca. My experience with the Service Center hasn’t been the best but that’s okay.

Everyone is very friendly and helpful! Great waiting areas with comfy seats and tables, coffee and tea, big screen TV, etc.

Just a great place to buy a vehicle. Everyone from the store manager to the finance person to our salesman Carson were wonderful and Carson knew the details of our new Highlander inside and out. Highly recommend Earnhardt Toyota.

We were immediately greeted by a young man named Trevor who was an ace! He showed us all the new 4Runners like we asked, then helped us pick the one we wanted most. We got a fair deal at Earnhardt too!

Over all they were great. At the end of the day they are still a car dealership. Most of the employees were genuinely good people just doing their job. They were respectful and they did keep their word on being quick and not wasting time. If I buy a new car again I will come back.

Came in for the recommended 80k service, the maintenance log was marked off stating that the tires were rotated. Later after the service I noticed that the tires were not rotated, due to a scratch on my drivers side rim(scratch was caused by myself). Makes me wonder if any of the service was actually accomplished.Update as of 26 August 2021. I returned today for brakes, tires, and an alignment. I feel that the team at Earnhardt Toyota went above and beyond to correct the issue above, that was a miscommunication issue apposed to not completing requested work. I appreciate that the manager was willing to take time from a medical leave to help me. Mark, the service advisor took the time to make sure everything was completed as expected.

I came here after a different dealership tried ripping me off over $5000$. I pay close attention to finance paperwork detail.Earnhardt sold me exactly the car I wanted with no haggle, no unnecessary charges or upsales. They are an honest car dealership with integrity. My salesman Mike Watters is the best. I highly recommend him! Ill look forward to buying my future vehicles from this dealership. Im happy to see this dealership carrying on Earnhardts honesty and legacy.Elena R.

Moved to the valley in 2007--have been dealing with Earnhardt ever since (bought cars) both of my Toyotas have all servicing done there. always try to get Joe Nagy--the best service advisor in the valley. my advise--have your cars serviced at Earnhardt and ask for Joe--you wont be disappointed.5 STARS

Mostly I am satisfied with the service. I have been complaining about a noise coming from my drivers side review mirror ever since I bought my Rav4. They finally said they would have to order a part to make the repairs. Part came in and they said they would need my Rav4 for at least 24hrs. For glue to cure. Got Rav4 back still have same buzzing noise from mirror.

Brian Kimball is the best sales experience I ever encountered while purchasing a vehicle. He didn’t try to push me into something I really wasn’t interested in and was just plain down to earth to deal with. Brian’s the only salesperson I’ll be dealing with for now on. Thanks Brian!!!

Very professional staff, cooperative and nice. Communicated very well about the issues with vehicle and the time needed to address them was exceptional.Overall experience was great. Thank you Chris Bates for your help.

Buying a car can be stressful even under the best circumstances, but if you want a good Toyota, seriously consider buying from here. I had a ridiculously low budget (by dealership standards) and I didnt feel judged ONCE here. Absolutely amazing staff. Josh in particular was a delightful, non judgmental, and incredibly kind salesman. Walked out of there with exactly the car I wanted and felt confident that they had lowered the price as much as possible for me.Buy your car here!!

Buying a new car is always stressful, but Adam Mcfann at Earnhardt Toyota went over and beyond to make the experience as easy as possible! I can not say enough good things about him and this dealership!

WHAT AN EXPERIENCE!!! Im not one typically to write reviews, but I felt it needed to be said, and maybe help anyone whos apprehensive about car dealerships.I was in the market for an affordable, economical second car (I got the 2022 corolla hatch, its gorgeous) and like most people, I dread the car buying experience. That was until i arrived at Earnhardt Toyota. From the moment I arrived the staff was friendly and courteous, everyone was smiling (I wondered if it was closing time, and it wasnt, they were open till 9 pm) and helpful. From start to finish, this was by far the best Ive ever seen.From the saleperson (Ben C) to the sales manager (Matt W) to the finance manager (Jeff S) they could not have been easier to work with. There was no pressure, no sales techniques, and made me feel valued. I also had a chance to speak to the owner, who was pleasant, down to earth, and very likeable (He did a great job of making me feel valued as a customer as well, I dont know what they put in the water over there but its working). The family motto no bull rang true, and youve made a customer for life!!! If youre in the market for a new car or pre owned (also a great selection) do yourself a favor and see them. You can thank me later.

Nothing less than an amazing experience! From looking to signing, this was definitely the place to go. Our salesman, Chris Beverly, was incredibly helpful, friendly and most importantly, he wasnt pushy. Not much worse than the typical salesman pressure of buying a car, but we dodged that bullet in our case. Once we found the one, we got what we expected for our trade in, a fair price for the new car and a decent rate/term for the loan. Our finance manager, Mike Powell, walked us through every question we had. He didnt rush us through anything, if we had questions, he stopped and answered them in a respectful manner. We appreciated how easy this was. Thats almost impossible to understand, when talking about a car buying experience!

I love Earnhardt Toyota. I have worked with Sonny Pino for my last two vehicles there. What a terrific guy. He’s very helpful, friendly and knowledgeable.

I want to thank Nigel Narain for all his help and patience I came in on 9/12/21 with my daughter in hopes of a buying a new car. Long story short I drove home the same day with a new car (Nissan Kicks)I love it. Thank you Nigel😎😎

Due to the microchip issue, purchasing an auto is currently very challenging. When starting the purchasing process, I had a very negative experience with Camelback Toyota. However, once I went through the Costco New Auto Program and was directed to Earnhardt Toyota, my purchasing experience significantly improved. With Earnhardt Toyota, there was no bait and switch with pricing, discounts, rebates, etc. Additionally, I was able to provide a deposit to secure the vehicle I selected once it was manufactured. During the process, I was not contacted by multiple individuals or instructed to communicate with others at Earnhardt. Instead, I was grateful to have only one POC, Brian Kimball. Brian was always very pleasant and initiated outreach when warranted. He was communicative and responded to my texts, emails, and phone calls promptly. He provided transparency, honesty, and integrity - everything one would expect as a customer but unfortunately, do not always receive.

I had a pretty bad experience here last month. I made an appointment 3 weeks in advance to get a spare key for my Toyota Corolla. I have a 2014 model and my key is just a plain turn key with no fob or extra buttons. I still had the master key and thought it would be easy to just get duplicated. I showed up for my appointment that was scheduled around 10 am. The employee who came up to my car gave me a completely different number for the cost than i had gotten quoted prior. I told him that didn’t seem right and the number they had given me and he then said “oh okay”. So right off the bat I was really unsure of what i was going to get charged and it made me a bit uneasy. Then i proceeded to wait for 5 HOURS for them to duplicate my key. Just to duplicate my key. No other services or anything. I literally waited 5 hours in their waiting area even though I made my appointment 3 weeks in advance. Why even have appointment slots if I have to wait that long? I received no communication from the guy who was assigned my car until around 2 pm when he said they still hadn’t touched my car. I also asked for a quote to fix my door handle and the guy said he couldn’t get ahold of someone else in a different department to give me an accurate quote so it would “probably cost a couple hundred dollars”. So that’s not helpful at all and I cannot afford to schedule an appointment and just pay whatever they decide to charge me for something at the counter. At 3 pm i was told my car was ready so I paid at the counter and then went outside. None of the employees bothered to talk to me or help me in any way so I walked to my car. My keys weren’t in it so I had to rip an employee away from his personal conversation and then he said he would find someone to get my key. I finally got it and ended up leaving at 3:15 pm when my appointment was for 10 am. I’ve always worked in retail and in food service and I am the last person to ever complain online about anything. In fact, this is the first review I have ever left. I just felt so strongly about this experience that I felt it was necessary. I wasn’t treated well from the beginning and the lack of transparency with wait times and even quotes and pricing was unacceptable in my opinion.

Thank you to my salesman Michael and all the team behind him! What a market it is out there right now with limited stock. Im so 🙏 grateful for your help answering all my questions and being able to shift with me when I changed my mind about options. Im so blessed to be in my new 4Runner. Its still a bit surreal driving in it!!! Im going off road soon! Thank you to those off roaders that are part of the team as well!!! I have some new places to check out and a vehicle that will get me there!!! I will be checking out your Facebook page for those of you that have the off road group... I hope to tap into more of your amazing suggestions as I get more experienced !!! The time everyone took to explain things to me in each department was amazing. Not once did I ever feel pressured!!! THANK YOU for a great experience everyone!!!

Josh Coffman was wonderful! He helped me get into a beautiful 2021 Toyota Camry and made it so easy! He was helpful and showed me all the safety features and explained how they work. I couldn’t be happier with my purchase. Thank you Earnhardt Toyota!

Always great service. Brought in a battery that was a few days out of warranty. Guys were kind enough and did what they believe was the right thing to do.

I purchased my truck new in 2012 from Earnhardt. I have always have it serviced there and had good results. My last invoice showed they rotated my tires (along with an oil change), but I have a slow leak on the driver side rear wheel. The low tire pressure light came on again a few days later....and the same rear tire was low again. Clearly they did not rotate my tires. I put in a call into their service department and to their credit they responded quickly and provided a credit for that service that was missed. thank you Earnhardt Toyota for correcting the issue.

Our experience with Earnhardt Toyota was very pleasant and so easy. There was no long term haggling and stress. Nigel Narain, our sales consultant was knowledgeable and accommodating. He was the best sales representative I have ever dealt with. My wife and I are very happy with our new Toyota Tundra

I rely on these people for my car-buying-experience, because Im alone in this state...Ive never done this before. All the technical problems Ive endured since getting this car four months ago is completely my fault. I was told today that its my fault and theres nothing they can do. Also, been driving around for three months with expired tags waiting on them; I had to go in and raise hell to get anything done. So, now...Im stuck ― Thank you Earnhardt for all youve done. With your help, Im just going to suffer with what I did. I feel completely taken advantage of.

Justin Addie in the sales is your go to person for your next car purchase. He is very helpful, patient and non pushy salesperson. He will very happily answer all your questions and help you in making informed decision about your purchase.Note: After going to 4-5 dealerships, I felt he was most transparent in terms of pricing of the car.

I was greeted by Ali who made me feel comfortable and he showed me around and guided me through the available cars there.I must say that this was my best car shopping experience ever. The salesman was very informative and he was answering every question of mine patiently.Nowadays, it commonly seems that car salesmen just don’t do enough good job and their only objective is to get money out of your wallet. But, salesman like Ali delivers an incredible service and gives a very pleasant experience.

Fabulous service by Nigel! Just picked up my new lease!

Sonny helped me pick out a new car for me an my kids. I LOVE it!! Great service! Will definitely be coming back in the future

Awesome experience. I was greeted immediately by Michael who was super helpful in helping me pick out my new Camry. Mike was able to handle all my questions professionally and I never once felt any pressure or like he was trying to sell me something. Brad the sales manager is great too, he sealed the deal on pricing and made it a quick and easy process for my wife and I. We couldn’t be more happier with these guys and highly recommend working with them if you need a car. Thanks guys!

Personnel is always friendly and want to make you happy. Beautiful waiting area and the work done is awesome. Very Happy!

Fantastic, Fast experience. With such low inventory all over. This could have been very frustrating.It was far from it! Great customer service!

Great sale! Experienced an excellent opportunity with Cameron Naylor and Chris sale. Extremely fast and Im very happy with the price of a nice car.

The great sales experience has been more than matched by the excellent ongoing Service experience in the one year post sale, it is always great to know that their word matches their actions for post sales service.

Its a sellers market but I still had a fantastic experience working with Chris Beverly and Earnhardt Toyota to purchase my new Tacoma. The transaction was honest, low pressure and the dealership didnt try gouge me as a buyer despite the market shortages (unlike the Toyota dealership near the river). Ive already started passing his name to family and friends. Id recommend calling and asking for Chris by name.

Kelly was very helpful! Earnhardt worked with us to find the perfect fit for what I needed! I am thankful for their help, they made the car buying process quick and easy.

This is the second Toyota that I have purchased from Earnhardt Toyota and probably not my last. In the past a Toyota dealer would not bring in a car in from another local dealership. Earnhardt drove a Toyota to another dealership and back to trade for mine, and it was not a short drive! I was in for an accessory and Scott at the accessory counter spent time to help me install Toyota Remote Services! What a great No Bull dealership! The old and the new.

I chose Earnhardt Toyota because they were the first dealership out of a long list to be able to meet my expectations as a consumer. I live in California, and Mike Meed at Earnhardt Toyota made the process of buying from out of state very easy on our end. He answered every question we had and was as transparent as we could expect. He went above and beyond, and made us feel secure in our choice in buying with this dealership. I would definitely buy from this dealership again. Worth the time it took us to drive from SoCal to Arizona to pick up our truck.

First time coming to this dealership and had a great and friendly experience. Allen Z. are sales rep. Worked with my family to get the best deal for a car. He was friendly, honest, and not forcing us into something we didnt want. Would definitely be a regular and recommend this dealership to others.

Walked in they got me into a 2020 Toyota Corolla. BRANDON was my sales man and he did great. Toyota should give him a raise because I was about to talk out but he closed the deal. Most would not have been able to.

Great Experience! Worked with Nathan, he worked me my budget and was able to hwlp me leave that same day with a new car! Great customer service all around with all their staff.

This is a review for their parts Department, I bought some seriously overpriced windshield wiper inserts thinking the original Toyota ones lasted me almost 4 years in that case the price will be worth it, come to find out that not even a year later the inserts wipes off less than half of the water on my windshield. I would say this is not a original Toyota part instead its a cheap knock off that they sell at the insane mark up. I specifically asked for original Toyota parts only. Be careful what you buy here......

Service Advisor Cullen at Earnhardt Toyota provides world-class customer service! Five Stars for Cullen and whoever was sharp enough to hire and promote him! Way to go team at Earnhardt Toyota, You won my business!

Trevor is the gentlemen that helped us! He’s been so awesome and enthusiastic! We love his positive and helpful attitude. I really enjoyed the process of purchasing my new car and can’t wait for it to arrive! Trevor is sooo awesome! Wish I had a brother like him!

Toyota is awesome! We had an issue with our back door. Dropped it off on Monday and was ready for pickup by Tuesday. Very quick turnaround time. We expected longer timeframe and were impressed with service!

Very great Staff and very professional. If you want top notch service be sure to ask for Robert M. He’s amazing and he will work to get you the best deal possible.

Ben was my sales guy. Made the process so easy. Best car buying experience ever

My service rep, Tyler is awesome! I have dealt with Tyler on several different occasions and he is great! Very helpful and super easy to talk too, with a great personality! Earnhardt Toyota should be very grateful to have such a fantastic employee to be part of there team.Suzanne Mejia

I had a tire that was in unrepairable. Unfortunately, They don’t produce the tire anymore. They offered a new one that was not compatible with my other 3. I was very frustrated with the whole situation! I asked if I purchased three more would they give me the 4th tire free? They did just that! Still a little pricey for tires. However in this economy it is what it is. Very thankful nonetheless. I do wish that the alignment had some type of warranty as well. Again pretty pricey. The customer service is always outstanding and I love that they have a shuttle service. Shout out to Ed! And Devin! For getting me back on the road. You made this Marine Happy! Oraah!!

I got the opportunity with court.. awesome dude !! We got everything done quick and easy!! Also got me to a reasonable payment on a brand new Tacoma trd

Excellent experience buying a car. I was able to get a price I thought was fair and we were in and out in under two hours. Jon Mefford was great to work with.

Matt Hyde is there best made our lease really easy we drove all the way from Yuma and Matt had everything ready to go for we got there sign and we were on our way home thank you guys for your great customer service I will see you guys in 3 years

Great customer service. The appointment didnt take that long. Extremely respectful. Sent me a follow up inspection report on my truck. Very good service.

I went there as a walk in with no appointment this time. As always they were courteous, helpful, and very quick with their service.

Best dealership I’ve ever been to! Transparency all around me like I was Demi Moore being caressed by Patrick Swayze in ghost, nothing but love is what I felt. The staff is more friendly than a 3 legged dog, and I had the pleasure of getting a deal better than a polygamist based relationship. Bobby was my salesman and he couldn’t have done better. I really enjoyed meeting the man behind the curtain Joe Masiello who looks like if Aqua Di Gio was a person, that man I’m pretty sure Is Hugo’s Boss. The car is fantastic, especially after that primo detail job that left it cleaner than a reformed addict. But all in all good luck if go to Chapman who let me drive my last car a month without telling me they didn’t register it and making me pay extra for not notifying my insurance either. Customer service is a lost art like calligraphy, but not in this gem of store.

Prompt service, in fact done in less time than was originally told. Comfortable waiting area!

I recently purchased a RAV4 and I’m so happy with my experience at Earnhardt Toyota. Justin Addie was my main sales guy and he took all the time to make me feel comfortable and informed with my decision. When it was time to pick up the car I was warmly greeted by Jack who continued to make the transaction effortless. I am grateful to these gents and their ability to make this experience easy.

Top notch customer sales service and follow-up service to address any needs or concerns. Recommend with no hesitation!!

If I could give them zero stars, I would. We bought a 2021 4Runner limited Venture from Earnhardt Toyota in January 2021. The buying process was absolutely awful with delays and excuses around every corner that were clearly BS that we have proof of (we also paid cash upfront so there was no financing paperwork to deal with). It took multiple attempts from the accessories department to get our additions correct, and the service there has been terrible every time. Earnhardt Toyota has done nothing to try and rectify the issues we had before, but what really pushed me over the edge was our vehicles 10,000mi service we had performed there this past Friday (9/3). The service reps were untimely and unorganized getting my girlfriend and our 4Runner in queue for our SCHEDULED maintenance appointment. The glass repair guy would not stop forcing business cards at my girlfriend over a chipped windshield (We don’t want this dealer touching more than necessary) and this service still took over 2 hours. Fast forward to today (Monday 9/6) and I notice an oil puddle in our driveway right we’re the 4Runner parks after my girlfriend leaves for work. I make all the connections and assess what the oil could be from and decide to drive to her work where the car is parked and check it out. I get there and take the TRD skid plate off to find a pool of oil in the skid plate, the bottom of the chassis COVERED in oil, and an oil drain plug that is not even finger tight. Please let the service “technician” Ethan Kollett know that the torque spec is 30ft/lb for that drain plug. Not one Ethan finger tight. Like Seriously? A major Phoenix dealership can’t make a car sale easy OR even do an oil change without messing it up? Please, absolutely do not trust this dealership with your business and your new car you worked so hard to get.

I always fast friendly service. All of the recommendations are what are truly needed and not just dealership mark-ups. Honest and dependable. I feel like I have a dealership that I can depend on for all of my vehicles needs, and not just for buying a car.

Kyle Broglia was my sales rep and he was amazing! I never thought I would have a fun car buying experience - but Kyle made it happen. Hes laidback and easy to talk to and most importantly - listens. I highly recommended seeking him out if youre looking for a new or used car. He taught me more about the car buying ins-and-outs and got me in exactly what I wanted for the price I wanted. (To anyone reading I would suggest you do some research beforehand so you can feel confident in your asking price).

They did a really good job of making sure I leave with a car I want and the price I want. We had a little hiccup after the purchase but it was fixed right away. That is the only reason Im giving 4 stars. Other than that, they will do everything they can to make sure you leave happy. I would definitely recommend this dealership to Friends and family.

Easiest truck purchase ever. John Mefford was knowledgeable, courteous & worked diligently to locate the exact truck that I wanted.

Being an Air Force Veteran, I meet another Veteran from Earnhardt Toyota. When it came time to buy the Toyota 4Runner I, I called.I ordered my 2021 4Runner, waiting over 3 weeks delivery.The first problem came when I later found out they did not apply the deposit to the down payment.They sold me a Remote start, the real problems began…The 2021 4Runner Limited, automatically came with Toyota Connect and remote start is part of the package, not disclosed.We agreed to swap out the remote start for the alarm system. Waited 5 hours. Was told “If it doesn’t work, call Toyota Technical Support to reset the system”.The front bumper was protruding away from the fenders of the vehicle. They repaired per a prior year service bulletin, it is still noticeable. Their answer, that’s the best we can do..The factory Remote Start did not work. The alarm was installed by drilling holes into my lower dash and it rattled under my dash. Informed by Toyota Technical support after market remote starters and alarm systems would interfere with Toyota Connect.Believe it or not, it gets worse. Because of all of the above, I received a questionnaire to review how my service experience had gone. I was honest, explained the situation and gave them a 3 star review. I probably should have waited, I did not realize that there would be a possible situation of retaliation for anything less than a 5 star review.Everything appeared ok when I picked up my vehicle.Later, because the vehicle did not feel right as I drove it, after having it checked out by someone else, I found out the service deparment put the maximum amount of air pressure in the tires, which made it ride like a tank. Of course, in an extreme case it could be dangerous, but mostly a retaliatory stunt.I later found out the alarm did not work properly, this is after I was told by the dealership service department that Toyota Technical support was wrong and the alarm would work properly and the Toyota Technical support just didn’t want any aftermarket parts installed on the vehicle. Come to find out Toyota Technical Support was actually being truthful and the dealership was not. I called and went back and forth with one of the managers, who offered to buy back the vehicle at what I paid for it. Unfortunately, this was not an option for the following reasons… they would not reimburse the taxes, the tags, or the $3500 I paid to get a clear wrap on the vehicle to protect the paint, much less the cost of the remote start/alarm. I had someone inspect the vehicle, because if they were willing to do this type of thing, what else? I found out the running boards were bent underneath where I wouldn’t notice. A ding was put in the running board. Another thing they probably don’t know is that the 2021 4Runner Limited tracks trips and scores how the vehicle is driven. On the day I left my vehicle at the dealership it was driven with a score of “13”. On my most aggressive drive, I received a “72”. I saved the 2 trips that were recorded for the day and time it was at the dealership. This could be confirmed with the rental car agreement for the times it was out of my possession. The cowl under the windshield had been pulled out, under the windshield wiper, where I wouldn’t notice. I hope they did not do anything else that would endanger my family’s safety in any way?The first Earnhardt bad car buying experience was when I ordered a new F350 Super Duty pickup, which was delivered in the evening as the sun was setting, later to find that the door had been damaged and repainted, no disclosures. They resolved it, but would have been content in the deception. I had hoped that deception and deceit in this Earnhardt car buying experience...

Ive had an amazing experience with my Toyota care plan! When maintenance is due, I just make a phone call and schedule when to drop off my car, it was included in my car purchase and Im so happy to have mechanics I can trust versus some shady McGrady working on my car. Plus they have complimentary snacks and beverages while you wait 😀

We went in for a used car for my daughter. No selection. Asian guy was more concerned about his sunglasses than helping us. Felt like he could care less once I wasn’t by another new vehicle. We have a trade in, 10k, and it was like I was talking to myself. We will never be back out here.

This Toyota dealership is top notch! I have been servicing my 2006 Tundra here for two years and just bought a new one with Earnhardt. The sales and service here is amazing. They are prompt, courteous and just really nice people. You will love coming to Earnhardt for your Toyota. Also Kelly Weiner made my new purchase special and fun. This guy is top notch all the way around! Look him up for your next Toyota.

We purchased a new Supra 3.0. Ryan our sales rep was outstanding. This young man has a bright future in this industry. Definitely would recommend Earnhardt for anyone considering a new or used car.

We bought a truck here yesterday. The service we received, after having several bad experiences elsewhere, was next to none. The sales staff was well educated in the vehicle we wanted to look at. He was personable, polite, and helpful throughout the entire process. The office manager was super nice as well. The whole experience was very positive. We will definitely be back for our next vehicle and would recommend this place to our friends and family. 5 stars is not enough as they really went above and beyond for us.

Earnhardt Toyota is an awesome dealership place to get your new cars. Special shout out to Joe and Allen for being so great in assisting me in every way according to my needs. I enjoyed the whole process of purchasing my new car and would definitely refer any friends or family members to them or that dealership place.

It was fine except they took my window shade out of my trade in and I never got it back.

Great place to do business. NO Bull. Very Speedy. No pressure. Nigel and the whole team were great. I highly recommend.

Great experience as always Mike & Jordan Sherwood are fantastic! God bless American 🇺🇸

Worked with Kyle to acquire a new vehicle for the mrs and he was courteous, prefessional, and a pleasure to work with. The process was simple and very efficient. This car buying experiencing has been the best one in my lifetime.

I had just purchased a 2021 4runner from Earnhardt and had a bad initial experience with one of the fleet salesmen. Mike Norman the fleet director had reached out to me directly after this and listened to my concerns. He apologized on behalf of Earnhardt and very quickly resolved some underlying issues I had with my vehicle. This is how customer service is done right. Im updating my review to five stars based on the professionalism that Mike showed and how he treats his existing customers.

I spoke to Mariah in the Service Department concerning a problem I was having with a part I had them replace in my Prius a couple of weeks earlier. She was extremely respectful and helpful in getting an emergency appointment for me that same day even though their service appointment schedule was full. When I arrived, Joe took care of the problem right there in the service line with one of the technicians and then I was on my way! Earnhardt Toyota should be extremely grateful to have such considerate and professional employees being part of their team.Anthony

Just will like to say on behalf of my family and my self, a sensire and big thank you to Mr Cameron Naylar, who help me through this entire process, with respect, been very patience. professional, hustle free, understand our needs car wise, and most of all, reach our financial goal. Thank you sir. Also with Mr Brian Kimball who was very kind, very honest, nice person to talk to, he give us a tour around the facility and help us understand some procedures more easily. Thanks Earnhardt Toyota

I have been part of the Toyota family for the past 30 years plus, have owned camrys, 5 to be excat plus a tundra during this time. I bought my 2018 Rav4 at Earnhardt toyota and has a flawless experience, no pressure what so ever and got me the best deal possible, am trading in my 2018 for a 2021 Rav4 and had to order it and again stress free shopping. I love this dealership and do reccomend them every chance I get. My salesman was Zen Berk along with his manager and am so sorry to say cant remember his name, but they were very professional and went over everything to a TEE. Here is one for them!!!!

Wow. Robert our sales guy was knowledgable and personable. Very comfortable experience, the whole team went out of their way to make sure we got a great deal on the truck we wanted and we were very happy. We will be going back to Earnhardt Toyota for everything we need.

They get all the service I was expecting and did it promptly. Shuttle was very good both directions

Great service! The staff is polite and professional. The customer lounge is clean and well equipped with coffee, snacks, water, and vending machines; televisions, sofas, and a long desk for customer that want to use their computers while waiting.

Buying a new Toyota was a challenge....none out there to buy. However, I worked with Conner at Earnhardt! Talk about sales service, this guy is number one. He ended up finding me what I wanted that was coming in on a transport!! Had my new Toyota in my driveway in less than a week. That’s what I call great salesmanship ! Thanks Conner 👍

Great dealership. Very friendly and helpful front desk people! Got my parts and on my way! Thank you!

We worked with Michael Fallon and Brad Johnson to trade in our car and purchase a brand new SUV. We were so pleased with our experience. Both were very kind and really listened to what we wanted and made sure to find something to fit our needs exactly. Would recommend shopping at Earnhardt for your next car.