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Jiffy Lube
352 Marion Blvd, Marion, IA 52302, United States
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Jiffy Lube
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DM
Review №1

Wouldn’t do my oil change because they said my car had internal noises. I’ve had old vehicles that I’ve never had problems getting oil changes done anywhere. Took my car elsewhere and so does our entire Company Fleet now.

Br
Review №2

They got one star because 0 wasnt an option. Drain bolt was left loose. If you need an oil change done let me know. My 5 year old daughter could do a better job.

Mo
Review №3

Great group of men very fast. But I dont believe they did all the receipt said they did. Vacuum floors I dont think so. Clean windows? Makes me wonder about the important things. Fluids, filters?

Ca
Review №4

They did a fine job at getting oil all over my floor mat. They did clean it but put the mat back in dripping wet. My receipt says oil change interval 3000 miles but my sticker says 7500. They could not explain this. Not happy at all, honestly I would be surprised if they got the oil changed at all and cap secured properly. Will be going to a mechanic to have this checked in to. They used to be great but I dont recommend now.

Am
Review №5

Fast easy to use a coupon I found as I was asking for oil change. Everyone was nice and did a good job

Ho
Review №6

Excellent, quality service. Courteous quick and dependable.

Er
Review №7

I asked two attendants how much an oil change would be and they replied $65. When finished it was over a hundred. They should be trained better, I hope they used the correct parts and oil.

Ni
Review №8

Been going here for three years, fantastic service each time, never crowded.

Wa
Review №9

They were efficient and on top of everything automotive, extremely thorough, best oil change my car has ever had, outstanding 👏

Da
Review №10

Fast and efficient. Friendly and courteous. Nwish they still vacuumed the car out though.

Do
Review №11

Well dont think I will return here. Didnt check tires or reset oil life light. Lazy

Sh
Review №12

Amazing service and they were fast!!

Co
Review №13

Always great, fast service from knowledgeable employees at a fair price.

vi
Review №14

What you expect from the name.Proffessional and no bull.Great manager!👍

Ce
Review №15

Other than the lack of professionalism its was quick

Jo
Review №16

This shop did a wonderful job, offered additional services and points to consider. They took the time to reset my service countdown for me and they worked so quickly, I felt compelled to go buy them a pizza!

Th
Review №17

Great staff friendly and helpful

Ja
Review №18

Great service, friendly atmosphere!

Li
Review №19

Friendly customer service, and fairly quick services! I know mine took longer than most because in addition to oil change I needed some fluid, a headlight, and a wiper. Probably sat for about 45 min. I really hate dealing with this stuff so it was really nice to get it all taken care of in one spot. No complaints there!The biggest downside for me was just that waiting area is small and enclosed and they do not have a mask policy. None of the staff wears masks, which really wouldn’t bother me that much because they are mostly working on the cars and they have a shield between you at the counter. The uncomfortable part for me was that several customers coming in and waiting did not wear masks including two women inside while I was waiting that were coughing. Just a warning to anyone that is being covid-cautious, this may not be the place for you right now. When it’s nicer and you can wait outside it would be fine- but with the cold weather you’re pretty much trapped inside a small room with other people’s germs floating around.

Da
Review №20

Always friendly service

Pa
Review №21

Quick and reliable.

Jo
Review №22

I take my truck here for all services they have Great service great guys and customer satisfaction is guaranteed I would recommend them to anyone!!

Co
Review №23

As an elderly woman, I am hesitant when having my vehicle serviced. These young gentlemen treated me with respect and made no attempt to up-sell. I was very comfortable.

Tr
Review №24

Gotta love old sickening engine oil right?!

Ra
Review №25

The dude at the front desk has been so kind and respectful to every single person thats been in here. Im currently sitting in the waiting room and I feel like hes one of the best customer service individuals Ive ever seen.

La
Review №26

Kenny and Jack are A1 #1Makes my experience wonderful everytime

Sa
Review №27

This is the best place to get your oil changed. They are all super friendly and fast.

Aa
Review №28

Quick and easy. They seemed busy and short staff, still the same. So far all is good. Got an oil change and radiator flushed and filled.

Re
Review №29

I was surprised at how fast it was. No appointment needed either! The guy that helped me had a funny name like DOLP or something but was cute and friendly. Bet.

Je
Review №30

Quick oil change, no appointment needed

Fe
Review №31

Great service. Great with customers very nice. Dont try to upsell you or rip you off. Quick quality service. Definitely recommend for basic oil changes.

Ro
Review №32

Very satisfied. Fast friendly service.

Jo
Review №33

I am so grateful that the guys there were so understanding when my card was declared and they trusted me enough to leave with my car to get money I really appreciate that kind of customer service

Je
Review №34

Super quick, super friendly which makes me happy!

TM
Review №35

The people were very nice, but when I got home I noticed oil all over the passenger seat, on the glove box and a little bit on the drivers side seat..I was sitting in it. When I left I was in a hurry, so I just got in the car and drove home. I had a conversation with them about the car bc we were selling it the next day. It was an older Cadillac in mint condition with low miles, so I was not happy with the carelessness. That car didnt have a mark on it, inside or out. It was kept in my parents garage for over 20 years. I had everything checked out with the engine and the only thing it needed was an oil change...surprising. But now theres oil all over. The guy who did that had to know he did it and thats just wrong, ridiculous and not acceptable!

Wa
Review №36

In, out, oil changed.No frills, no BS

Te
Review №37

They were polite, efficient, and fast.

Sk
Review №38

Was literally there for like 7 minutes! Thanks fellas🙋🏿

He
Review №39

Always fast and always friendly

Ka
Review №40

Staff was very informative and got my car done so quick! Wonderful experience!

Tr
Review №41

Jack is great and so is all the staff

Ch
Review №42

In out nobody gets hurt. They do all the extra stuff like topping off fluids, rotating tires and it is a slick operation. Nice clean waiting area in the lobby. All of the staff we nice, courteous, and helpful. Price was decent and they did a great job 10/10 would go back again.

Jo
Review №43

The guys are awesome here. They even hooked my truck upand found out that I had several error codes that my dealership did not tell me about

Sc
Review №44

Always good,friendly service...and clean

He
Review №45

Quick service, customer service is great too.

Ke
Review №46

Great place , very pleasant surrounding. Was in and out , less than an hour. Even though they were extremely busy , the work was done quick and correct. I will go there again and would recommend this shop to anyone looking for a quick oil change.

Kr
Review №47

Fast oil change, but too expensive.There was no line at 815 when I went and my car was done withing 30-40 minutes.

Le
Review №48

These guys are awesome!! Super friendly and helpful. They were honest and straightforward AND so cost-effective! The whole team was just great, we will be going back.

Ka
Review №49

They surprised me with the most expensive oil after they kicked my service dog. Definitely an experience.

al
Review №50

Very professional and friendly arrived and they immediately asked me what I would like done and let me leave my car there while I went out to lunch/errands. Picked car up later, they let me know what work they did on my car, paid and was done!

Ly
Review №51

Oil change was very fast, price was right, washed back window, and even vacuumed the interior.

Li
Review №52

Excellent service, clean store and bathrooms, courteous workers.

Ke
Review №53

They provided fast and accurate service. And I didnt realize they will top off my fluids between oil changes, so Im pretty happy about that too.

Me
Review №54

I usually take it to my own car mechanic to get the oil changed but I needed it changed in a hurry and Jiffy Lube got me in quickly... as far as I can tell they did a great job!

Wa
Review №55

Did a great job and was in and out.

De
Review №56

I love Jiffy Lube

Ra
Review №57

Great service and knowable staff

Te
Review №58

Very professional and friendly service. Been satisfied for 6 years and counting! I wont take my vehicles anywhere else.

Jo
Review №59

In and out in minutes.

Fo
Review №60

Took my 2012 Subaru in for an oil change. Of course the grease monkey tried pressure selling me on additional services as expected, no thanks, but I didnt expect it to cost more than the dealership with a synthetic up-charge. Couple thousand miles later the oil level light is going on and off, I check the dip stick - oil level is below the minimum mark. Even new engines use oil... 0w20 and low tension piston rings, come on folks, put in the proper amount, especially if you are going to up-charge me for your generic synthetic oil.

Jo
Review №61

I normally change my own oil because I like to save money and I like to get my hands dirty once in a while. But I was due for an oil change, needed to get it done before a road trip and it was brutal cold outside. These guys had me in and out and on my way in 20 minutes, with a hand shake and a smile. Are they more expensive than some others? Of course. You are paying for the convenience of speed and not needing an appointment. For what they are and what they do, they do a fine job.

Sk
Review №62

Great service! Very quick too! They even vacuumed my floor. Ill be going back there for more work.

Mu
Review №63

Fastest service ever

To
Review №64

Fast service, staff always friendly and courtious.

Da
Review №65

Way overpriced compared to Midas and even local options. I was pissed off when they wanted to charge over $40 for an oil change plus $21 for tire rotation. After accepting just the $40 oil I found a $20 dollar offer for both services at a local place down the road. Go somewhere else. Find coupons online or through Groupon.

Ro
Review №66

Very quick and had me out in 15 mintues.

Jo
Review №67

Very reliable and honest.

Ma
Review №68

I live 5 mins away and was back in my driveway within 45 mins of leaving. I called ahead to ensure no wait as it is 1st come 1st served.

Ch
Review №69

Fan of Jiffy Lube, but avoid this location. Told my lug nut was stripped. When I asked when I had my tires rotated last, service person told me it was 9 months prior, instead of telling me it was three months prior and at THEIR location. Not only that, but after clarifying the issue with the location manager, service person actually gave me grief about installing a headlamp I had purchased somewhere else and didnt notice that my low pressure indicator was lit. Expect to receive better service from a Jiffy Lube. Wont be returning to this location. There is another Jiffy Lube just down the road on Blairs Ferry Road.

Bo
Review №70

Have used the off and on for over 10 years and appreciate the quality service and care for my vehicle.

Jo
Review №71

Quick oil change but dont always know how to drive a car.....

Da
Review №72

Quick service, though I always feel Jiffy Lube is overpriced. That said, its a convenience and I appreciate not having to do it myself!

Ri
Review №73

Always good, quick service.

Er
Review №74

Its good

Ma
Review №75

Fantastic level of service. Straight forward, honest, and caring.

Ko
Review №76

Jamison is pretty much my hero

Br
Review №77

Its great peoples

Br
Review №78

Went on a Saturday morning. Service was fast, complete and didnt try to upsale too much.

Ry
Review №79

When I was last there for an oil change, the technician removed my engine air filter to recommend replacing it. I declined, and they put the filter back and I went on my merry way.What they neglected to tell me is that in opening the air filter housing, they broke the clips off that hold the housing together, resulting in the air filtration system for the engine being completely useless as it wont fully close. I never plan to return to a Jiffy Lube.

Sh
Review №80

Went in yesterday for an oil change. Went home and didn’t leave again until this morning. Woke up with a flat tire. Took the tire to have it serviced and found out that dirt had been pushed into the valve stem which caused the tire to lose all air pressure. Called Jiffy Lube and was told they didn’t do anything to the tire that would’ve caused it to lose air. Also both passengers side caps were off the tires. No one would take responsibility for this. I have Touched those tires and the caps were on.

Ch
Review №81

Quick and friendly service.

Da
Review №82

They did okay with the oil change service but when they finished and I got in I found that they hadnt vacuumed the interior (part of the Signature oil change service that I paid for). So I asked them to do it and they did so pleasantly enough. Then they pulled my car out again and I got in and drove away. At the first light that I came to I found that they had emptied my glove compartment (necessary to check my cabin air filter) and just left half the contents on my floor and passenger seat. Simple carelessness? No. They had to see that stuff when vacuuming and just vacuumed around it and let me find it and me clean up after them. If I hadnt had a gift card I never wouldve gone to Jiffy Lube in the first place and theyve reminded me why.

Mi
Review №83

They were rough with our car, forgot to reset oil change mileage Gage, and were rude.

Ma
Review №84

All I needed was air in my tires and they did it for free

Er
Review №85

VERY quick and not pushy.

Ti
Review №86

Quick. Easy. Do a decent job.

Cl
Review №87

Always quick and efficient

Le
Review №88

Excellent service!

ti
Review №89

Nice guys working here

Ed
Review №90

These guys are Great.

Br
Review №91

Go in get oil change and leave. No issues from me

Ja
Review №92

Painless, Quick, Affordable. Need I say anything else?

Ma
Review №93

Quick. Good work.

Tw
Review №94

Attitude from employees and tried to up sell me everything... Never going back again

Li
Review №95

Speedy and professional!

Ph
Review №96

Customer service is awesome

He
Review №97

In and out in a jiffy

Je
Review №98

Great service.

Ja
Review №99

Over priced and didnt provide the service I asked for. Will not return.

Er
Review №100

There phone always has a busy signal they never answer

Information
3 Photos
100 Comments
4.2 Rating
  • Address:352 Marion Blvd, Marion, IA 52302, United States
  • Site:https://www.jiffylube.com/locations/ia/marion/3382?utm_source=google&utm_medium=organic&utm_term=local&utm_content=google&utm_campaign=maps
  • Phone:+1 319-377-5583
Categories
  • Oil change service
  • Auto repair shop
  • Auto tune up service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–5PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible restroom:No
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
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