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Quality Auto Rebuilders and Glass
2201 7th Ave, Marion, IA 52302, United States
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Quality Auto Rebuilders and Glass
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Ma
Review №1

The car was in a car accident and quality auto was very thorough with the Diagnosis of the car. The car ended being total so no repairs were needed. They were very honest about totally Versus repairing the car. Very very helpful. Will always go back with the great customer service we had.

Jo
Review №2

Quality Auto does a tremendous job on their repairs. Sent the vehicle in for some minor bumper repair and the vehicle came back immaculate inside and out. They were timely on quotes and repairs, despite the increased demand from the Derecho. But quality work comes at a quality price.

Aa
Review №3

Quality Auto Rebuilders in Marion, Iowa has always done excellent work on my vehicles. Everyone is courteous and professional. They have always kept me informed every step of the way and received my vehicle on time and after the repairs it looks like a new vehicle. I totally highly recommend this shop. They also do excellent work on vehicle mechanical/electrical repairs and are very knowledgeable.

jo
Review №4

These people are first rate. They treat you as a customer should be treated. There work is #1. Have used them 3 or 4 times and there work is above and beyond.John Ryan for Quality Auto Marion, Iowa

Fe
Review №5

Repaired my vehicle after an accident. Did great work and only took a couple weeks. They got my car back over a week earlier than they estimated. Very friendly staff and great quality of work. Would recommend them for sure.

Gi
Review №6

We have used this company for years. Due to accidents or hitting a deer. We have taken multiple vehicles here to be repaired. They always do good work.

Mi
Review №7

Their reputation speaks for itself. Everything is explained..they are great in communication. The work is flawless and guaranteed.

Jo
Review №8

Went in for a quick quote on adjusting my headlights. I previously was in another shop that could not do it. They had it looked at immediately and adjusted it within 10 minutes and didnt charge me at all. Very professional and isnt just trying to get money out of everyone. For this reason I will MOST DEFINITELY be returning if I ever need future repairs!

Di
Review №9

I have used Quality Auto several times, with different vehicles. Whether something simple, like an oil change, or something mechanical. Or even body work/paint, after someone hit my car, they always do awesome work. They are friendly & professional, plus reasonable on prices. They do not treat women like theyre stupid.

Ji
Review №10

Quality Auto Rebuilders have repaired two windshields cracks for me. Those were done quickly on a drive up basis and at a reasonable price. They also repaired an air dam that had been broken on parking curbs. This too was done quickly even though their shop is backlogged with major repairs from the year ago dorecho.I am very happy to do business with them.

Bo
Review №11

Great job by Quality again. The work was very good and results great. Like working with these folks. They did a very nice job.

Sc
Review №12

They have done body work on my car from the storm and just recently worked on my sons car. They did a great job on body work and paint job. Awesome job. Highly recommend.

Er
Review №13

Ive been looking my whole life for an auto service place who I feel like I can trust, and Im thrilled to have finally found one.Respectful, timely and very fair.

Wi
Review №14

Called them to set up an inspection for my drivers side window and got in the next morning. Took them about an hour. Called me told me what was wrong and gave me 2 options.Got it fixed after the part was ordered(took about 2 days). Great service all around.

Ha
Review №15

Great service, wonderful staff! Went above and beyond.

Je
Review №16

I had derecho damage to practically every panel on my car including the windshield. Kelly was great to work with. He was very honest and up front from the get go. He kept me informed the entire time my vehicle was in their care (almost a month). If there was something he wasn’t sure about he’d call to get my input or just to keep me informed. Super honest place. I had a vacation scheduled right at the end of the timeframe my insurance company would pay for a rental car for me. Because time was running out and Kelly didn’t want me to pay out of pocket for a rental, they offered me a loaner vehicle of their own and waived the gasoline charge since they went slightly over the estimated time my vehicle would be out of commission and because the loaner vehicle will basically just be sitting in long term parking at the airport. When I returned from vacation, I picked up my car and they did excellent body work. Looks better than before it was damaged. To top it off, I had a medical episode while there due to over exerting myself in the heat. Megan was very accommodating and concerned, offered to call someone for me and provided water, cold cloth and an ice pack. It was very appreciated. This place comes highly recommended by me. I’ve had body work done elsewhere by big name places and I was no where near as impressed. Last kudos go out to the hands that did the actual work. A-1 job! Thanks!

La
Review №17

Very professional does great work in a timely manner or faster. Satisfactory work at a reasonable price

vi
Review №18

They did a very good job on my car. They are the best n very nice too.

Ta
Review №19

Super friendly and courteous! Kelly handled all of the work with the insurance company. The work was flawless and there were no surprises. Theyre good value, and most importantly, people you can trust.

Pa
Review №20

I had a blown motor in my 2010 Chevy Impala, they found a motor and replaced it when they said they were going to! Excellent customer service! The price was great and I even got a warranty for it as well! I would recommend this place to anyone!!!! VERY HAPPY CUSTOMER AND MY CAR RUNS GREAT! Thank you!!

Ri
Review №21

Professional and detailed work was outstanding. We also liked they worked well with our Insurance company.

Li
Review №22

I WAS SO HAPPY WITH HOW GREAT MY CAR LOOKED - it looked AMAZING!!! I was reared-ended last month, they got us in immediately while other places were going to schedule us just to get an estimate. They ordered our part kept us updated to its arrival time and got us in right away after it got here. They made sure it wasnt hurt worse also, once they had it taken apart. They texted reminders of the appointment too. I went to pick it up and Cindy, the front desk person, had my paperwork all ready to go. Then Mike pulled the car over to us and it was looking amazing inside and outside - vacuumed and wiped down ! I thought wow, is this the right car? !!! This is 5 STAR SERVICE -COMMUNICATION, FRIENDLINESS, RESPECTING MY TIME, QUALITY OF WORK, THE EXTRAS DETAILING OF MY CAR !!!!!!!

sh
Review №23

Restored a family heirloom and did a fantastic job. Completed the restoration in a timely manner-sooner than expected. Kept me informed of their progress. Customer service was outstanding!

Ke
Review №24

Excellent service! They were prompt with service and did a great job!! Even cleaned out the car!!! Highly recommended!

ks
Review №25

Had minor deep paint scratch. QAR ordered factory color touch up paint stick. Techs repaired scratch and severál more paint chips for no charge in 30 mins. My cost was only $20 for paint stick which they me keep for any future needs. Fast service and fully satisfied with QAR. Would highly recommend to anyone.

An
Review №26

Ive consistently used Quality Auto for and damage from accidents etc. But Ive recently started using them for general maintenance as well. Im super happy I made this decision. In other shops, it aways felt like I was getting pushed for repairs that were questionable. Qualitys team is very down to earth. They provide sound advice and their services are very reasonable. Im glad I decided to start using them for more than damage repair!

LB
Review №27

I am a repeat customer as they do a very good repair job.

do
Review №28

Great staff. Work is excellent. You can not tell anything was ever wrong. They’re the best!!

Da
Review №29

Quality of repair and customer service was excellent. Thank you, David L.

Rh
Review №30

Wow! I got my Honda detailed here and it looks amazing. Great attention to all areas of the car including tires. My car was a mess and it looks brand new. I’ll definitely use them in the future!

St
Review №31

Coordinated replacement of the catalytic converter which was stolen from my 2002 Ford Excursion.Very helpful and frequently gave me status updates throughout the process.

Ma
Review №32

Good service after we hit a deer one of our running lights still does. Not work

Ne
Review №33

Ryan is excellent at engine diagnostics and repair.

Na
Review №34

Every interaction with the staff was pleasant in every expected way. Even when I had to ask them to go right back out and unlock my car again cause I accidentally locked myself out again

Tr
Review №35

Superior body work and paint job. Excellent customer service. Highly recommend for vehicle repairs

Li
Review №36

I have had this place fix my cars a few times and have always had great service. I always recommend Quality Auto to my friends and clients .

Wa
Review №37

My van had extensive scattered cosmetic issues with the paint after being hit by blown shingles on 8/20/2020. It understandibly took 4 weeks to get in for an estimate and in addition they were dealing with bad internet connections to the various insurance company bidding programs.My repairs obviously could come after more seriously damaged vehicles. Paint was repaired in 8 working days in mid April of 2021 and looks great.I have had Quality do repairs on varied vehicles in the past and have never been disappointed with the finished quality.Having worked cleanup in a car dealer body shop in my youth I know it takes quality work by everybody in the shop to turn out quality vehicles that satisfy customer expectations.

Sc
Review №38

Excellent High Quality WorkGreat Customer Service

Mi
Review №39

The derecho did a lot of damage that wasnt seen from outside of car. They repaired, and let me use loaner till my car was ready. Also they detailed the inside so the car looked brand new

Br
Review №40

Excellent work and attention to detail, wonderful people!

Ge
Review №41

I have always used quality auto to repair my cars and again they have done a great job.

El
Review №42

Great service and incredible honest and reputable!

Ta
Review №43

My insurance company recommended Quality Auto after my car was hit. Growing up in Marion I had never utilized their services. I am so thankful I did. Derek Wright helped me through the whole process. He and his team were meticulous! Service was hands down top notch. They even have an adorable dog there!Ask for Derek!

Ch
Review №44

Took a few days longer than first estimated to complete the repair on my car.

TJ
Review №45

We had damage to our vehicle from the 08/10/2020 storm. As a new customer to Quality Auto I was impressed by their compassion in the face of so many damaged vehicles they were dealing with. Excellent customer service. My car was returned to me before the estimated date of completion. My car looks great. Just like new again. I most definitely recommend Quality Auto of Marion Iowa. Thank you

An
Review №46

Very friendly and professional. I had some light scratches on my hood that they were able to buff out with no issues. Returned my car back to me the same day! The price for the buffing and PDR of a small dent was much cheaper than a total repaint would have been for those impacted areas. I would highly recommend going here if you have any scratches or body work that needs to be completed!

Br
Review №47

Perfect name for this company because they do quality body work. Couldnt ask for an easier transaction with the insurance company and Quality Auto Rebuilders. Mike was very clear and polite about questions and answers pertaining to our truck. Beautiful work!

Ri
Review №48

Estimate of damage on a vehicle that was in a collision. It was done quickly and fairly.

Ji
Review №49

They are the kindest most accommodating people. We have been coming here for years and they do great work and always stand behind it. I highly recommend them!

Ke
Review №50

Good work... long wait to get done... at least September

Sh
Review №51

Great service- was able to have attention and repair completed on the same day! I would and have recommended Quality Autos Service to many and all have had a wonderful experience. Thank you Quality Auto for your “EPIC” services!

Jo
Review №52

I worked with Mike. The process was seamless and Mike was easy to work with. I was concerned they might keep my car longer than promised as I had an out of town appointment the day after it was due to be done, so wasn’t flexible. This was a problem last time I had my car in here. This time, the process was perfect. I got my car on time and it looks super!

Ty
Review №53

Did a great job fast and professional.

Ri
Review №54

Needed Paintless dent removal after a hail storm. Did a great job put everything back together and everything works fine. You would never know anything that ever happened. Very nice people also. I would highly recommend them.

An
Review №55

Took care of insurance, rental and all details. Love them

Jo
Review №56

It was just like I wanted and then some thanks

sh
Review №57

Service on car was good! I would use them again

Ja
Review №58

Given how inundated auto body shops are in the area (from the April/May hail storm and August derecho), I felt fortunate that I could have an estimate done here. I was led to believe by a Quality Auto Rebuilders employee that my vehicle could be worked on in the coming weeks, because the damage to my vehicle was very minor. After receiving the estimate, I called about three weeks later to schedule repairs, and Im told that the soonest I can get in is March 2021. Estimation process was good. Scheduling process, not so much: I felt misled. Past experiences at Quality Auto Rebuilders were of five star caliber.

Da
Review №59

Great to work with. Guys and gals did a fantastic job in my truck and got it done on time. Im totally satisfied with their work. I will be recvomending them to friends. Thank you

Be
Review №60

An absolutely outstanding job by Quality Auto! Their focus on both quality and customer service makes them the very best! I was impressed with the time they took to ensure all of my questions were answered. In particular Kelly did an amazing job. I was so appreciative of the efforts they took to maintain social distance to 45am their employees and customers during the COVID pandemic. I was also surprised by the time they took to clean the inside of my vehicle as well. I highly recommend Quality Auto!!

Sc
Review №61

Exceptional customer service and work. My expectations with the work done on my vehicle were blown away (Mike did an awesome job)! Nothing but good things to say about Quality Auto Rebuilders!

Lu
Review №62

Could not tell where the damage was after they fixed my car.

Ho
Review №63

Very impressed with Quality Auto. Very professional staff and friendly and go out of their way to help meet what you need. My car was in beautiful condition when I picked it up. Again I would go to them again. A special shout out to Derek who is extremely helpful.

Gr
Review №64

Great folks, great service

Cr
Review №65

Quality Auto is the best. I went through a repair with another shop due to a deer and to Quality for hail. The difference between the two shops was night and day. I have a 2018 Camry and hope to keep it for years to come. Quality did a beautiful job on the outside of my car. Looks really nice and the damage was extensive. Couldnt even tell it had been through hail... and back. They are replacing a door panel on the inside and then it will be good to go. Overall my experience with them was very good. I highly recommend them and will continue to be a customer in the future.

Er
Review №66

The best service I have experienced!! Great communication during the process. The car was cleaned not only on the outside surfaces but inside just like a detail. My family has yet Quality for 30+ years just for these reasons.

Sh
Review №67

They had the car back to us in a very timely manor. Work was very good. We were very please with our experience with Quality Auto.

be
Review №68

Business was timely in responding with a quote for broken window damage. The information they gave was very clear and professional. Due to extenuating circumstances outside of the business control I did not have them do the work however their professionalism as well as price was excellent

Ja
Review №69

Have had several repairs there dating back to the 70s and have never been disappointed.

Ad
Review №70

I have used quality auto now on 3 vehicles and 4 projects. They do an amazing job every single time. They make them look brand new again better than before! I can’t say enough great things about Kelley and the crews that have done my work! Won’t go any place else!

Su
Review №71

Quality auto was very through when they evaluated my car. Communicated clearly about the damage, and what would be done. The estimate was very close to final cost. They took care of a few other items I wanted changed. And the final point they were FAST. Will definitely use them again

Da
Review №72

The crew was very polite and friendly through out the entire process. I will go back if anything happens to any of my vehicles. Thanks guys!

Ca
Review №73

Had a great experience with Quality Auto. My car looks great after the damages were fixed from the accident. My dad dropped the car off and Quality Auto made it a point to communicate with the both of us on updates. Which I really appreciated. Kelley - who worked on my car was amazing! Very pleased.

Aa
Review №74

Ill throw 5 stars at these folks. The service was prompt & they did a great job on the body work. The prices didnt suck, either. My only issue was the follow-up & timeliness. Otherwise great service on 2 wrecked vehicles in the last 10 years. Ill keep recommending them!

Je
Review №75

Great job!

Su
Review №76

We took our sons car to be looked at, as it was hit in the school parking lot, no note, so we didnt want to spend a lot. We told them the areas we were worried about and the looked it and fixed up for us, for a VERY good price. VERY HAPPY

Do
Review №77

Fantastic job of communicating through the process. My vehicle looked as good as new! Thank you for great service!

Ro
Review №78

Body work following derecho damage. It is awesome. Superior job.

Ch
Review №79

Kelly is awesome to work with and the front counter staff are always attentive and very friendly. They have repaired four of my vans in the last three months and the quality of work is top notch. I wouldn’t recommend anybody else

Mi
Review №80

Hit a deer at night with my civicCar was fixed by the pros at Quality Rebuilders.Everything was ready when I arrived. The insurance agent and the shop had set everything up.A few days latter I got my car back.It was detailed and waxed.These people have great skills, including awesome customer service.My car looks awesome.

Pe
Review №81

Bill the man who did my estimate for my Rav4 was very professional and he listen to me . Is working on getting this done before April of 20-21. Bill is working on getting us the April date The Bill will be calling on Thursday or Friday with a date afterCVhe gets it moved up. We have used Quality Atuo services before. My husband and I have found Quality Auto Repair to give the best quality and value of their work.. We would highly recommend them to our family and friends . Thank you all your effort Bill .

An
Review №82

Ive used this company twice and they have been helpful and worked with me both times.......I will see if they can do all my work first from now on.

Ca
Review №83

Very professional, especially respectful of COVID19 safety measuresMade sure we knew all options and kept us updated on progress. Results were great! Car looks fantastic

Ti
Review №84

This is the 2nd time I have had to visit this year & both times they have taken Very good care of me & my poor car. Once due to the other driver running a stop sign & the 2nd time due to the derecho. Mike is very easy to work with & very prompt. The whole staff is friendly & professional. Thank you

To
Review №85

Excellent customer service!! Mike is awesome to deal with. My car looks brand new when they got done!

Ro
Review №86

They know how to treat the customer. Met me as I pulled in due to Covid virus all while maintaining social distancing. Took the time to show and explain the repairs while asking if I had any questions. Reminded me to contact them if I have any problems. Great service!

Al
Review №87

Had to file a claim to fix the bumper on my car. Quality of work is fantastic. My car looks great. They were easy to work with and I like that they provided a text option to get updates.

Ja
Review №88

Fantastic work! I explained how I was on a tight timeframe to get the work done and they delivered 2 days early. If I ever need bodywork done again I will definitely be coming back!!!

Je
Review №89

Was able to replace a fender and light on my vehicle in a cost effective manner. The finish on the replacement products exceeded by expectations. Happy will use them again.

Ca
Review №90

Nice people working there. Decent priced cars. My mother bought a car here and my grandparents; both cars lasted over 10 years !

Cy
Review №91

They have always taken great care of me and completed high quality work.

Ed
Review №92

Very professional, an friendly. Kelly was so helpful, an kept me informed of the progress of my repairs.Awesome job. Car looks great.

wh
Review №93

First class service and first class quality. Five of five stars every time i have used them

An
Review №94

Quality always does great auto body work! Estimators keep us informed as to progress!Always superior service and nice staff

Ri
Review №95

Weve used Quality Auto Rebuilders for all our body shop needs since the early 2000s. Their work is always first rate and they stand behind it.

Tr
Review №96

Jeff and the rest of the crew are always incredible to work with. Their workmanship is stellar, and their hospitality is unlike any other mechanics. Ive been going to Quality for quite a few years now, and couldnt recommend them enough.

Be
Review №97

They were great! Got me a ride to the rental place, answered all my questions, and the truck looks amazing

Da
Review №98

Superb service and quality!!

Mi
Review №99

Quality Auto repaired two of my vehicles do the Derecho storm damage. Very happy.

St
Review №100

Quality Auto Rebuilders fixed our work vehicle after one of our employees hit a deer. They did an amazing job and were professional every step of the way. Thank you for getting us back on the road in these hard times.

Information
62 Photos
100 Comments
4.8 Rating
  • Address:2201 7th Ave, Marion, IA 52302, United States
  • Site:http://qualityautocollisioncenterandglass.com/
  • Phone:+1 319-377-6326
Categories
  • Auto body shop
  • Car repair and maintenance
  • Towing service
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:7:30AM–5PM
  • Thursday:7:30AM–5PM
  • Friday:7:30AM–5PM
  • Saturday:7:30AM–5PM
  • Sunday:7:30AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
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