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Gunter Automotive
553 John Connor Ct, Lawrenceville, GA 30046, United States
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Gunter Automotive
Comments
Ma
Review №1

Very Knowledgeable. Nice. Professional. Always a good experience. Honest. You can trust them

Br
Review №2

They were prompt and did a great job of explaining exactly what the problem was and what they recommended and how much it would cost. No pressure at all. Michelle is awesome at explaining things and is so very pleasant as she does.

Ch
Review №3

Michelle is the face of the company. I waited for my car repairs in the lobby and experienced and observed how extremely professional and knowledgeable about everything automotive related she is. Her customer service skills are 2nd to none. Im completely satisfied with the repairs done on my car and would recommend Gunter Automotive to anyone in search of good customer service and reliable repairs.

Ti
Review №4

Check engine light showing code for transmission shift problem and the tech found a skinned wire grounding against the transmission housing. Well done and highly recommend Gunter Automotive

Gr
Review №5

Michelle really good with her job and very knowledgeable about everything. Very sweet and helpful, and for the rest they do a great job. Only place I trust with my car.

Rh
Review №6

Michelle and crew took great care with my baby! I have a 2005 Chrysler Crossfire that needed extra love with an alignment. They made sure that every step got handled professionally and timely. Quality work, courteous and friendly, great value! Use them...Great folks🙌🙌🙌

So
Review №7

Michelle was great! She explained all of the details about the service to me and was very helpful. I know they were busy and couldn’t get to me at my appointment, but I would have liked to know my appointment time wasn’t going to be fulfilled. They were great regardless!

Mi
Review №8

Gunter Automotive always performs excellent service. They are experienced and courteous and professional. Michelle, the office manager, is extremely kind, friendly, and very knowledgeable about car repairs herself. All-in-all, Gunter Automotive is the facility me and my wife use exclusively for all of our car needs.

Mi
Review №9

This is my go to place for my cars repairs both for their quality and customer service. The first time I went to Gunter was after getting a quote from another dealer who increased their prices on me by $400. I decided to get a quote from Gunter. They diagnosed the actual problem which saved me a ton of money. Not only do they know their stuff their customer service is top notch.

An
Review №10

I had a choice to have my car towed to another location but once I called Gunter and received such great customer service I decided to tow it there....They repaired the car and I was able to drive away the same evening!! I would highly recommend this company!!

De
Review №11

Michelle always does multiple searches for the best price on parts. They don’t try to upsell anything and they don’t replace parts unless necessary. Always knowledgeable and reliable. We are always satisfied and will continue to bring our cars here.

Os
Review №12

We’ve taken several of our cars here for various repairs over the last few years. I’ve always been happy with the work done. Service is professional and courteous. Pricing is fair. We will continue to take our vehicles to Gunter’s. IMO, they’re a trusted repair shop.

Tr
Review №13

These are the only mechanics I let work on my mustang. They have earned my trust thoroughly over the 5 years I’ve been using them. Wayne and Michelle are the best.

Ti
Review №14

Wow I really loved my experience here and now only want to bring my car to this shop. Ive been meaning to write this review for over a month however adulting has been real so im just getting the opportunity. Its very rare that I feel this happy about car shops bc who wants to take their car in for anything right? But this honestly was an extremely positive experience for me and I will definitely return! The woman Michelle who answered the phones and took my payment was actually very knowledgeable about cars. She is also charming, professional and really has a heart of gold. I genuinely appreciate them taking the time to put love and work into my car and for that I will always be a returning customer.

Le
Review №15

Always dependable & reliable. Work was completed & car was ready for pick up when promised. Excellent customer service

S
Review №16

Very pleased with the professionalism and customer service. From the minute you walk in the door until you drive away. I felt comfortable just like they were family. Very knowledgeable they did not over sale or pressure to make repairs.Will be using for all my automotive needs.

Jo
Review №17

Michelle is always friendly and helpful.The work is done quickly and accurately.I love knowing I can depend on you!

St
Review №18

I can’t say enough great things about Gunter Automotive. Professional and dependable. It’s a pleasure to have such a reputable car repair shop that is always fair and knowledgeable. A+

Jo
Review №19

I highly recommend Gunters. From amazing customer service to experienced and knowledgeable service technicians I have had nothing but great experiences bringing my vehicles here over the years.

Ra
Review №20

The folks at Gunter Automotive are always professional, courteous, and get things done. They are my go to mechanic for all my vehicles. Can’t ask for anything more.

Ch
Review №21

Electrical system warning light came on so I took it in. They sent me a text letting me know the issue was a faulty alternator as well as informing me of the specs concerning my rear breaks and one of my wheel hubs. They let me know the price for the alternator parts and labor and what the other services diagnosed would cost. They never pushed or pressured me to make all of the repairs on this visit.

Br
Review №22

Very professional, polite, and courteous. My car is now running smooth as can be, and I will definitely use them again for any of my vehicle needs!

Er
Review №23

The best in this area they really care. Michelle is so awesome!!

To
Review №24

Gunter Automotavie is “ TOP NOTCH” I took my truck in to have it looked at due to AC issues.Gunter team followed up and communicated with me the issues with AC how long it would take and the total cost of the repair . They had my truck fixed in a short amount of time and OH YEAH , they called me to tell me that my truck was done and the repairs were going to be less then what originally quoted. I was shocked because NEVER have I had anyone Mechanic or Dealership call me back and say it’s to be less money for your repair.Gunter Auto Team , takes pride and ownership in what they do and have great integrity through and throughI highly recommend Gunter Automotavie for any make or model vehicle you have . They will take care of and get you the best price around.Thank you Gunter Team and keep up the great work !!

Ms
Review №25

Very Professional and explained everything to me in detail before any repairs were done. Offered after hours pickup! They have definitely gained a new customer

Ri
Review №26

It’s very hard to find a mechanic that does good work on time and doesn’t try to take advantage of you. Gunter is great!

Ca
Review №27

Michelle was very courteous very professional and the job went well and the price was reasonable my wife and I were satisfied

Ma
Review №28

I’ve been using Gunter for several years. You will not find a more reputable and fair priced auto mechanic anywhere.

Ri
Review №29

From Michelle greeting me, communicating the needed repairs, fair pricing and follow up a couple of days after repair. They were awesome! Five star for sure.

Pa
Review №30

Outstanding service! Michelle is very knowledgeable, friendly and helpful. She went out of her way to track down a part for a 2012 Hyundai Elantra. Had it later that day and fixed the aircon the next. Gunter will be our new auto shop. Trust is hard to come by.

Na
Review №31

Clear communication, up front about prices prior to charging, didnt pressure me to purchase further services. Simply addressed the situation comprehensively in detail, advised about courses of action, and completed with quality.All the other reviews about Michelle are true, shes wonderful. Very knowledgeable and well spoken.

Su
Review №32

Extremely professional, friendly, and trust worthy. I am so happy someone recommended this place to me!

Tr
Review №33

Love Gunter! Been going there for years!

ti
Review №34

They were very friendly and professional, prompt service, answered all my questions. I will try their services again.

Co
Review №35

Michelle is extremely knowledgeable and helpful, I cant recommend Gunter highly enough.

Bo
Review №36

As usual, the service at Gunter was complete, thorough, courteous and professional. THE ONLY AUTOMOTIVE CERTIFIED MECHANIC I TRUST WITH MY JEEP.

Te
Review №37

My first experience with them. I will be going back. They did an excellent job! Mrs Michelle by far knows her stuff!! She is great and so sweet! Overall, it was a very good experience. Thank you all

Mi
Review №38

Love them. They do not take advantage of you. Im 50 and have never seen anything an automotive company with integrity ♥️

Pa
Review №39

I have been a customer for at least 10 years. If you want honesty, quality, respect, and care with manageable costs, this should be your place forever.

aa
Review №40

I originally took my car to Chevy, and they quoted me $2200 to replace a heater cord I believe it was called in my car, but not only did Gunter give me a better price at around 1500/1400, they also did another diagnostics and found out that it was more likely something else (they said it could have easily been misdiagnosed). Needless to say I spent a little over $500 to get my car fixed. Michelle was wonderful, her customer service was outSTANDING! I haven’t had any issues with my car since receiving my car back. Thank you all again, I really appreciate it!

Ja
Review №41

I was very pleased with the service and promptness. They identified the problem and informed me so I could make a decision regarding the repairs.

Ed
Review №42

Done very well and fast

An
Review №43

Very good customer service and honest people. I will definitely be back in the future.

Ma
Review №44

Very nice ppl and good customer service

Ca
Review №45

This place is phenomenal. Michelle is so sweet and knows the business. Explains what the problem or problems are in an understandable manner and they never charge or do any repairs that are not needed. Would highly recommend Gunter Automotive.

Ge
Review №46

Michelle, Wayne and the crew at Gunter Automotive did a fantastic job on my Shelby Mustang.Another company installed ring and pinion gears a few years ago. Now they started to whine and the other company could not fix them. Gunter fixed them better than the first time. In addition, they diagnosed and fixed a noise that the other company could not find. Finally, they recognized and fixed a brake problem I was not aware of. They even provided some documentation on what was wrong with the brakes. They checked with me along the way and charged me a fair price and finished a big job quickly.I highly recommend this shop.

Ri
Review №47

Love the customer service

Ma
Review №48

I have been a customer of Gunter Automotive for almost ten years. They are extremely reputable and trust-worthy. I never worry when I have work done, because I know theyll be honest with me and will do whatever it takes to do the job correctly so that Ill be safe!! Michelle is totally awesome...…….her knowledge is unbelievable, and she provides the BEST customer service!!!

Ra
Review №49

The staff and owner were very efficient and friendly. Work was done quickly and the charge was very reasonable. I would definitely recommend any one to use them.

Ty
Review №50

It a great experience. The front deck lady is very nice. They did a very great job for my 370Z alignment

Li
Review №51

I took my f150 here to have serviced, and everything was amazing Im from a small town so Ive always had a transparent relationship with whomever did work on my cars and Im glad to have found a shop in the Atl area that I can trust. I told them what was wrong they actually test drove the truck for proper diagnosis and it now rides better than it did from the dealership in my opinion for very reasonable pricing. Thank you for everything, youve earned a loyal customer out me and my family.

Ch
Review №52

Thank you so much to the crew at this facility!! My car has been running smoothly with no issues after your professional repair services! Keep up the great work as it is hard to find a good honest mechanic :0)

YJ
Review №53

Trustworthy. Gets the job done as promised. Fair pricing!

Ch
Review №54

Nice shop

Mi
Review №55

I have trusted Gunter Automotive with at least 4 of my cars. I have turned my family as well as my fiancés family on to them as well. As long as I am in the lawrenceville area, I will take my vehicles here.

Sh
Review №56

Gunter Automotive do a great job! They are honest with great service and communication. My husbands work truck was recently struck by lightning and it fried the whole computer system. They had him back on the road in no time! Staff is wonderful!

Tr
Review №57

Stumbled upon these people by accident, and now I trust them to do my maintenance! Why, may you ask? Well, for me, there has to be trust. I have had too many mechanics fix something, and then tell me I need this and this! These guys shoot straight! They let you know what you need, and they fix it! They fix it and get it right the first time! If additional repairs are needed, then, the give you options and a good explanation of what’s needed and concise estimates of the cost. Michelle has a over decade of experience, and knows precisely what’s happening, and explains everything wonderfully. You are in good hands with these guys! A couple things to note. This is the actual page, as something happened with the old page on Google! Not the Lyle Rd. Location, that’s someone else. Second these guys work very quickly and proficiently. It’s nice to not have your car tied up for days. Give them a try! I’m glad I did!

ka
Review №58

Excellent service, I always feel welcomed here. Michelle is very knowledgeable and really makes you feel like you are being taken care of. Plus the mechanics do a fantastic job getting your car running and back on the road fast. My favorite shop!

ro
Review №59

Yes Sir no problem and i always going to say the true about places👍😎

We
Review №60

Great automotive mechanic shop, with technicians with years of experience. Can work on almost any make of vehicle, with honest and fair pricing. Great Customer Service, will treat you like family whether youre a first time customer, customer referral, or long time customer. I highly recommend this shop and all of their services.

Er
Review №61

Quality workmanship, fair and honest pricing. No pressure for other repairs to be done, though they will politely point them out .They have never told me I needed any repair that was not really needed. My family has trusted in their quality and honesty for years. You are treated like family by mechanics that stand behind their high quality work.

Ka
Review №62

I love Gunters. They are honest and work with you.

Le
Review №63

This place is so amazing!!! Michelle always greets everyone with a smile on her face and makes this place so bright with her customer service!! The mechanics worked diligently on my vehicle and was actually COMPLETED in a timely manner!! I love this place!! The NAPA rebate special on brakes is amazing too!

Ka
Review №64

I am so thankful for Gunter Automotive and their staff. They take very good care of my family’s vehicles. Their prices are competitive and they are very honest. We have been long term customers.

Ti
Review №65

Wow, what an experience!!!!! This Shop is everything I have been looking for. Great explanation of Charges, Courteous Staff and Quality Work. Michelle and Chip were absolutely amazing. I highly recommend them and you won’t be disappointed.

Ja
Review №66

My family and I have used Gunter Automotive for many, many years! They are honest, trustworthy, and like family. Their commitment to customer service is outstanding and we wouldnt use any other automotive shop!

Bo
Review №67

Excellent service, and have always appreciated how they explain things and try to help find the best options for you. I’d highly recommend this business as people who care and not like other shops who try to sell you things you don’t need.

Ma
Review №68

Its hard to find a good mechanic shop and I found one. Michelle was friendly, knowledgable, and a great help. Great service at a good price. I couldnt be happier! Thank you again!

Ka
Review №69

This is one of my favorite businesses, and it’s not easy to get excited about an oil change - though they do a whole lot of things very well. Top notch!!

Ja
Review №70

I am thankful to everyone at Gunters in the repairing of my vehicle. I am very pleased with their work! They are honest and trustworthy and their prices are fair. They didnt just fix the problem, they found and fixed the root of the problem!! For the first time in over a year, Ive felt safe driving in bad weather and heavy traffic, especially at night. They are now my go to and to whom I will refer others.

Br
Review №71

Michelle was so nice! Car was taken care and then some. Quick, easy and affordable!

Bi
Review №72

We were new to Georgia and the Atlanta area three years ago when we found Gunter Automotive. They have ALWAYS taken fantastic care of us, including our Northern cars and all that comes with them, as well as our young-adult sons cars with mods. Michelle is outstanding! She talks to us in regular people language, but its obvious she could fix the car herself if she had to. Theyre honest with us, and always look out for our best interest. Customer service is obviously a priority here. I recommend them to anyone and everyone!

Li
Review №73

I would like to say that Gunter Automotive is one of the best auto mechanic shops I have been to. They are honest and do good work for a good price. I will continue to take may car to Gunter as long as I live in this area. I would feel comfortable sending my friends or church members to Gunter. Thank you and keep up the awesome service.Be blessed,Lisa Majors

An
Review №74

I have used Gunter Automotive for several years. No one touches my Mustang or my Cadillac except Gunters! Everyone there is so knowledgeable, professional and courteous. They provide service I can rely on at reasonable prices. I have recommended them to family and friends and they were all as happy as I have been with the service they received. Definitely a FIVE STAR company!!!

Ca
Review №75

If you want good service for a good price and great advice, take your vehicle to Gunter Automotive. I cannot say enough good things about this business and the way the employees treat you. As long as I am in this area, I will be a customer for life.

Pa
Review №76

Very friendly, honest service. Good price for excellent work. My repairs were done on time as planned. No surprises! I will definitely use them again and have already recommended them to my friends.

Ro
Review №77

My first experience with Gunter made them my go to shop. I was informed by another shop that they could not locate the source of vibration and pulling in the steering wheel. I took it to Gunter and they were able to locate and resolve the issue quickly. Everyone there has always gone above and beyond on my vehicles and will therefore continue to get my business. I tell everyone I can about how great they are.

Re
Review №78

Im delighted that I discovered Gunter Auto! Previously I had taken my car to a dealership for maintenance and repairs because I just do not trust most independent car services to have properly trained mechanics; nor do I trust most to give me accurate diagnosis and fair pricing. I am pleased with the professionalism and care that my car receives at Gunters. It is there today! I believe it has found a permanent doctor!

Vi
Review №79

Awesome shop to deal with. Highly recommend them.

Ci
Review №80

Everyone at Gunter Automotive is very professional, courteous & knowledgeable....highly recommend them for any auto service needs!! Couldnt help but write another quick review....the folks at Gunter came to my rescue last week when my car wouldnt start...they were there within minutes to help me out. What could have been a stressful situation became quite manageable thanks to Wayne, Michelle & the entire staff at Gunter...I am very grateful.

44
Review №81

Work was well done and price was fair and I felt good when I left. This is the only place I will take my car. I havent any issue with my car and this is now my go to shop. GREAT!!!! service and people thank you!!!

Sh
Review №82

We have taken our cars there for quite a while. As a woman I have found it hard in the past to find an honest mechanic. Have had the same car quoted at separate shops with two different issues at two very different prices to thenGunters and have it be a five minute job and cost next to nothing. Have taken our cars no where else since. I trust when I walk through that door that I am being told the truth. Its always right the first time.

De
Review №83

Great organization with outstanding customer service and competitive pricing . The are one of best in the industry. Give them a call.

Ri
Review №84

Great service, great communication, honest, reasonable pricing. Theyve performed work on my 2001 Accord V6 and my 2012 Acura MDX. I recommend Gunter Automotive over your local Acura and Honda dealerships. No unnecessary repairs recommendations, better pricing, and quick and friendly service. Trust them.

Ra
Review №85

Great independent shop, staff have the tools needed to perform work on todays complex vehicle systems. Thanks to Chip and Kevin for a great job on my car.. :) :). The quality of work is better than a dealership because you dont have to wonder what 16 year old high school student to driving your car from the front of the dealership to the back and parking it. I could tell you stories about dealerships... If you want an honest mechanic, at reasonable rates and great service, give them a chance. If not, kkep going to the stealer for work...

Te
Review №86

Excellent work and great communication. I was updated by text messages to notify me when my vehicle was done.

Sh
Review №87

Absolutely LOVE this place!! ONLY people I trust with my truck!! Great people and service. Highly recommend!!!

Mr
Review №88

Love this shop. The staff is awesome theyre very fast and efficient and very reasonable prices. Got my alternator and brakes and rotors replaced now it drives like it suppose too. Thank you.

Pa
Review №89

Gunter Automotive was highly recommended to me by a co worker who happens to be our fleet mechanic. I have used Gunter Automotive twice since his recommendation and have no intention of ever bringing my vehicle anywhere else for repairs. The outstanding customer service coupled with knowledgeable staff make me comfortable every time not to mention the prices have always been very fair. Unlike other repair shops I have never felt like they are looking for other things that may be wrong with my vehicle in order to inflate prices. Gunter focuses on the issue and fixes it in a timely and very professional manner. The staff is so friendly youll want to stop by and say hi even when your vehicle is in great shape. Needless to say I HIGHLY RECOMMEND Gunter Automotive.

Mi
Review №90

Took my car in with a problem turning my key(s)in the ignition. The problem was found and a new ignition switch was ordered, delivered and installed in only an hour and a half!!! As I waited I talked to a gentleman who has been bringing his car here for many years and would not take it anywhere else. I was impressed by his comments and also by the quick and efficient service that I received. I will be back...

km
Review №91

Excellent, fast service at fair prices! Nice waiting room and friendly staff. Found my new auto shop!

Ol
Review №92

We came from out of town to purchase a vehicle and had them complete two used car inspections. They were exceedingly helpful and even did not charge us for the inspection of the first car we brought in because they quickly found a rust problem. Im grateful for their help purchasing a used car for our family.

An
Review №93

Great customer service. I trust the mechanics, and they give good advice; honest whether or not jobs need to be done. Clean, professional atmosphere.

Fe
Review №94

Michelle was So Helpful Happy Polite Friendly ...

ke
Review №95

Honest, kind and do a great job. Take all 4 cars here.

op
Review №96

Very nice and respectable people. Their prices are fair to my opinion and they’re not pushy

Vu
Review №97

Not just a repair shop. This place treats you like family and goes above and beyond every time. Our family highly recommends Gunter Automotive!

da
Review №98

Good People. Great Work. Fair Price. Very Knowledgeable. Mustang Pros as well.

Pa
Review №99

Great service, friendly, helpful explained everything in detail fair price

Do
Review №100

They have wonderful customer service. We were please with the work done and highly recommend Gunter.

Information
51 Photos
100 Comments
4.9 Rating
  • Address:553 John Connor Ct, Lawrenceville, GA 30046, United States
  • Site:http://www.gunterautomotive.com/
  • Phone:+1 770-962-1380
Categories
  • Auto repair shop
  • Auto electrical service
  • Auto radiator repair service
  • Auto tune up service
  • Brake shop
  • Car battery store
  • Car repair and maintenance
  • Muffler shop
  • Oil change service
Working hours
  • Monday:8:30AM–6PM
  • Tuesday:8:30AM–6PM
  • Wednesday:8:30AM–6PM
  • Thursday:8:30AM–6PM
  • Friday:8:30AM–6PM
  • Saturday:Closed
  • Sunday:Closed
Highlights
  • Women-Led:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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