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Quality Star Imports and Domestic and Auto Body Collision
3420 N Rancho Dr #110, Las Vegas, NV 89130, United States
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Quality Star Imports and Domestic and Auto Body Collision
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Da
Review №1

While visiting our son and his family, our Rear Wheel Hubs were noisy and in need of repair. We were about to start a long trip and needed to feel confident that we would not have any problems while traveling cross country. My husband found Quality Star online, spoke with them and felt confident in trusting our vehicle repair to them. They did an excellent repair job for a fair price and it was done quickly, plus they did tiny bit of minor body work for free! And when we picked up the car, they had vacuumed it more beautifully than we ever have done. We Highly recommend Quality Star Auto Body Collision!

Ja
Review №2

We had trouble with some engine sounds in our 2016 Kia Soul. I found Quality Star on Google and was lured in by good reviews. The repairs for this issue were huge! Thankfully our extended warranty still covered most of it. Nick was so helpful in getting the process started. Even after the insurance kept giving us mixed messages about coverage and approval dates etc Nick showed so much grace, helping us make phone calls, and keeping us informed about the repair timeline. Quality Star was professional, informed, and courteous, their expertise shines through. Our car was returned in excellent condition, clean inside and out. They have gained our business, we will bring our car in for maintenance and any trouble as long as we live in Las Vegas. We recommend them for their excellent customer service and expert workmanship. Thank you so much!

No
Review №3

I was so sick of seeing my car looking like an absolute wreck. This company was able to get it looking brand brand new so quickly. I’m blown away by their customer service, they truly facilitated the entire process and went above and beyond anything I expected.The insurance company didn’t accept some of the repairs that my car needed but they went out of their way to help me further and fix my baby up. I truly couldn’t be more grateful, they did an incredible job in an extreme short period. I am forever grateful for these people.

K
Review №4

During this pandemic and what a horror this year has been for SO MANY people, the last thing I would expect is a break from bad luck. That’s what I received when I chose to get my repairs with “Quality Star”. Not only did they get my car looking great, but they had it done in a short time, they had a loaner car available for me at NO EXTRA COST, and the overall expenses were MUCH MORE affordable than I expected.On top of it all, they were very patient and detailed with their customer service. I highly suggest anyone to pay them a visit for any repairs. THANK YOU SO MUCH TO THE ENTIRE TEAM! You certainly were a memorable highlight to my personal 2020!

Je
Review №5

Is it even possible to give them more than 5 stars? Truly amazing, Thank you Nick, Jaime, Louie, and the whole team for taking care of both my cars! First time they took care of my WRX and this time it was the Supra. They took care of painting my side skirt and painting/installing an aftermarket front bumper and washed! I am more than pleased and will be recommending all my friends/family to come over here for any paint needs. They know what they’re doing. Honest, simple, and great customer service.

me
Review №6

After visiting here today, I will never go anywhere else. Nick did not try to upsell me; he took the time to take me to the garage and personally show me the exact things that needed fixing, the things that could wait, the way these things affect each other. He helped make my next steps clear without pushing me in any direction. I totally appreciate his patience and professionalism. I will tell everyone I know about Quality Star at 3420 N. Rancho. (It’s kind of confusing as there seems to be a Quality Benz on N Rancho as well?). This one is near Midas.

ta
Review №7

I was very impressed with this shop I am usually very skeptical when it comes to new mechanics. However, this shop went above and beyond staying in communication with me through the whole process and even called the next day for follow up. I Will definitely use them again and recommend them to anyone in need of a good mechanic. Glad I was able to find an honest mechanic and that tries their best to work with you.

me
Review №8

Ron and the team did an amazing job and were awesome to work with. Ron was really lively and was more then happy to help me. They got me into an appointment right away and were able to give me answers after months of struggling to figure out what was wrong with my car ! Thank you guys for everything ! Keep up the good work ! Customer service was on point !!

Ge
Review №9

I, regrettably have needed the services of an auto body shop twice on my 2014 Genesis Coupe Spec, in the last year. Fortunately, I discovered Quality Star and received outstanding, reasonably priced results both times.I highly recommend Quality Star. Ask for Nick.

Ja
Review №10

I wanted to like this place because the staff was friendly and it was highly recommended by my neighbors, but I had an appointment to get my car checked...arrived on time...my appnt was at 10am ...waited in the lobby for over an hour and they didnt even start my car. They just kept saying my car is next...but after waiting for over an hour I decided to leave.

Pr
Review №11

Professional and service is superior with other body shops. I am very particular where I take my cars. Definitely worth a visit or service.

Ji
Review №12

Heard this was a great place. I agree. They rebuilt transmission, replaced radiator.......car works great. MORE economical than the dealership. PLUS they offered to pick me up and take me home.

Jo
Review №13

They were very friendly and did great and fast work

Ma
Review №14

Honestly, one of the best auto experiences Ive ever had! I got in a wreck, they took my car right away, made sure I was taken care of, and it was quick and easy. Once they finished working on my car, I couldnt believe how great my car looked! They went above and beyond my expectations, fixed pieces of my car that werent the result of my wreck, just because, and gave my car a nice little face lift! It looks nicer than when I got it. I couldnt be more satisfied! Thank yall!

DI
Review №15

Nick, Jaime, Danielle and everyone else at Quality Star made sure our family member Subby was good as new when my daughter got into an accident. They worked with us to make sure Subby came home even tho the at fault insurance deemed Subby was a loss.Highly recommend Quality Star!

Sa
Review №16

They fixed multiple parts on my car, in a short time frame. Very pleased Very reliable! Awesome people

Ri
Review №17

I would never use this place! The girl at the front was extremely rude & appeared to be on some heavy duty drugs. She was also walking around crying hysterically. I had gone in to get an estimate. The manager/owner acted like he “might” help but kept throwing nasty comments at me. When I called to get more information he totally lashed out at me. I hung up as I don’t need to listen to his power trip. There are professional, caring places out there. This is not one of them. I noticed some crude remarks from the manager on other negative reviews so go ahead & respond that way to this one. It will only confirm what I’ve already said. I saw a mechanic in the back & asked him if they do this type of work there. I was not trying to have him do it for free! I had every intention of paying for the job.

Br
Review №18

I went in for an alignment because my truck was pulling to the right. According to this company my 2017 Tacoma with 52,000 miles on it that I never take off road needs: new control arms, new shocks, (2) new tires, and front brakes before they can do an alignment, otherwise Id be wasting my money on an alignment and they dont want me to waste my money. I took my truck to a guy who used to run his own auto repair shop and has worked on my previous cars. You wanna know what he said within the 1st minute of looking at it? My control arms have almost no wear on them. The shocks look good and he is 90% positive I just need a tire rotation. The inner side of my tires are wearing because they havent been rotated. Im so tired of companies like this taking advantage when they see a woman come in. News flash women know things and I could tell from the first sentence you were trying to scam me. I cant believe Discount Tire actually recommended these people to me seeing as they have always been good to me.

J
Review №19

Great work, very professional service. Awesome bodywork on two vehicles we had repaired there. Nick and staff are great and had everything done in a very timely matter. This will be the only place I go for any future repairs.

Ke
Review №20

Thank you Nick & the team for repairing our 2019 Toyota Tacoma! Appreciate the help and quality repair you and the team provided. You guys go the extra mile to make sure all customers are satisfied and we appreciate that. Will recommend you to our friends, family and customers looking for an honest and reliable auto repair shop!

gr
Review №21

Incredibly happy with our experience here. Had an unfortunate accident with our Range Rover Sport and happened upon this place by pure luck. They made a horrible day much better by helping me every step of the way with insurance and keeping me constantly informed and updated with what was happening with my car. The repairs they did look seamless and i could not be happier with their work. Honest and trustworthy place of business with incredibly professional staff, would recommend to everyone I know!

Tk
Review №22

Dude does good business period 👏🏾 👏🏾👏🏾 .

Li
Review №23

I needed my alternator replaced and Quality Star got me in and replaced it quickly. They changed my oil and detailed my car so it looks new. Thank you Nick, Danielle and the entire staff! Super friendly and professional. I recommend anyone use Quality Star for your vehicle repairs! 25 star review from me.

J
Review №24

WHAT A PLEASURE TO DEAL WITH AN AUTO REPAIR STORE AND FEEL THEY HAVE YOUR BEST INTEREST AT HEART

Sh
Review №25

Absolutely, love this shop, and the owner. Helped me in so many ways. Changed my life, when they fixed my baby. I am forever grateful. I have no issues with my car and it’s been at least 2 years since they’ve fixed it. Amazing staff, very professional. Thank you, for all you do.

Th
Review №26

He was very rude had no patience at all and only yelled instead of giving customer service the guy honestly makes the whole business not worth going to

Ro
Review №27

This is the best experience I have ever had with a body shop. They coordinated with my insurance company, gave me a fair price, did a stellar job of matching paint, included cleaning my car inside and out and doing a tire rotation and alignment. They even helped with my $1,000 insurance deductible. No one should have body work done without talking to Jaime first!

Ma
Review №28

Incredible customer service! I wont be taking any of my vehicles to any other shop in town! Best price on parts, service cant be beat!

Ja
Review №29

Been here twice so far for collision repairs and they never disappoint. Cars always looks brand new and they even cleaned my car which was awesome of them to do!

Ma
Review №30

I started going to Quality Star Imports in August of 2016 by accident do to another shop not being professional but after all the love and good work on all 3+ of my cars I never left. The entire staff is like family and ALWAYS make me feel comfortable no matter the issues. I always went to their mechanic shop no matter what but in March of 2020 I needed body work done on my truck and I WAS NOT disappointed there either. I love my family at Quality and I would NOT go any where else.

Ri
Review №31

My experience at Quality Star Auto Body Collision was great. Nick was fantastic and Jaime Was incredible. Very professional, clean shop, totally went out of their way to take care of me. They found a customer for life for any of my auto needs and I would highly recommend them to anyone who needs bodywork or any kind of other work done on the car. Very professional at the same time being very courteous. Outstanding.

Ch
Review №32

Not only did they make it look like nothing happened to our car, Quality Star had it clean and ready to go! Louis and staff are down to earth cool. Thanks!

Mi
Review №33

The employees and management was what you would expect from a 5 star collision mechanic company. I had some new headlights to install on my vehicle but the mechanics who had replaced the bumper some years ago had spliced some wires and I am not familiar with it so I called and they said they would take a look. I stopped by on a Saturday morning and after taking a look at my vehicle, they said they were able to do it in only a couple of hours! Sure enough, a couple of hours later they called to tell me my vehicle was ready for pick up. They showed me the the lights and had me make sure they functioned like I wanted them to, which they did. I was impressed with the work, speed, and professionalism they had. Would highly recommend!

Ja
Review №34

Amazing! Got in a wreck over a month ago and Louie as well as nick really took care of me, I have never been more satisfied with an auto repair shop before & I’m glad I know a good place to recommend my friends and family to

Se
Review №35

During the past five years, my car doors accumulated a few dents and dings. The one at my left rear door was pretty terrible. I was hesitant to fix them when I got the quote from another body shop. After searching on google I decided to visit Quality Star. Jaime explained to me the process, the work, and the quote in detail after inspecting my car. He gave me a very nice price and loaned me a car while my car was in the body shop. My husband was worried about the quality when I showed him the quote. However, my decision was right. Both my husband and I are happy about the results. My car looks like a brand new! Yeah!

Ri
Review №36

I was in a recent car accident and the tow truck driver referred me here. I regret it because they wouldn’t call me to give me updates on my vehicle plus I had to call them to find out what was going on. Secondly when my car was ready they try to give me back my car with dents in the trunk that weren’t there before and when I got it back it was extremely dirty from the inside with mechanic grease on the seats and on the side of my driver door. But the work they did on my front end from the car accident was good which is the only good thing

De
Review №37

My Husband and i took our 2017 Dodge Grand Caravan in for some body work that was caused by a minor fender bender with our other car while pulling out of the driveway. We first took it in for a quote and were greeted by Nick and he they were very busy and thought we had a longer wait but he grabbed Jaime and he gave us a quote within 15 minutes, the quote was the best out of the 3 we got from different places, we came back couple weeks later and got the work done and couldnt be more happier. They even washed our Van in and out and the paint matched perfect and to our surprise they gave us a lifetime warranty with the work they did. Very happy with the services.

Ta
Review №38

I cannot stress how excited and pleased I am to have found this auto body shop! I got in and out in 30 minutes! I broke my entire driver side mirror and now its like new! They charged the least from all the places I called in Vegas. This is coming from a picky, critical, meticulous, perfectionist. I HIGHLY recommend this place. It stood out because of its high ratings and I CAN SEE WHY! Let this be your first option, you wont regret it!

ra
Review №39

Quality Star, did a great job in repairing my front bumper. It looks better than new, they have a Great staff. The repair was perfect the service was speedy and the staff is very nice and accommodating. I will definitely come to quality star when I need any more body work done in Las Vegas

Iv
Review №40

Had my window tinting done here and it was AMAZING!! They did exactly how I wanted my tint & went far & beyond my expectations. Friendly staff, great service 10/10 recommend! Thank you Danielle, Nick & Jaime for a wonderful experience.

Be
Review №41

My experience in Quality star was definitely awesome. They deserve more than a 5 stars. The team did the great and clean job! Thanks guys!

Sa
Review №42

The Staff is very Friendly and the place was very clean when i came in and i was greeted right away by Danielle, i got a estimate from Jaime on my front bumper. I initially was told by my insurance company to go to another place but the place didnt have good reviews like Quality Star so i went here and i was not disappointed i got my car back in 3 days and i was very happy. my boyfriend who is picky had nothing bad to say about the work done and he complains about everything, i highly recommend this shop if you need any type of body work, Thank you to the great staff!

Br
Review №43

They were so amazing from quote to getting my car back into quality shape! I was helped by a man named Jaime and he was so professional and knowledgable, I would recommend this shop to anyone and everyone who needs work done. Pricing was also more than fair

DI
Review №44

I got a recommendation from my insurance agent to come here after i got into a accident, they were amazing they got my car out of the lot it was towed to and saved me the hassle and worked with my insurance company and my car was fixed to perfection! thank you to Nick and his team of Jaime and Danielle at Quality And i even got a call to make sure i was happy the day after i picked up! first class service in a time where its much needed

Ma
Review №45

Great staff, amazing customer service, and outstanding work. My 2012 Honda Civic was hit on the passenger rear quarter panel and spun me out into the dirt.Unrelated to the crash the paint on the cars roof was completely worn out and the paint on the front fenders, and hood of the car was cracking. After the shop completed the work from the crash I asked for a quote on a repaint for the front and top of my car, and was extremely happy with what I received.After everything was finished my car looked completely brand new. It honestly looked just like it had when I first drove it off the dealers lot! Thank you to everyone at Quality Star Imports and big shout out to Al who when above and beyond. I definitely would recommend this shop and will return when ever I need any work done to my vehicles.

Jo
Review №46

I cant overstate how awesome these guys are. Having been through a slew of shady mechanics, finally feel like Ive found a go-to place. Been here twice, once to fix a dented bumper and once for an oil leak. For bothc they checked them out quickly and were available to discuss options on fixing it. Gave me a no-no sense evaluation and really didnt seem like they were trying to sell me something. This is the best place in vegas hands down!

Fr
Review №47

Had them install a new engine. Went to pick it up couldnt close the hood because the wrong battery was installed. The oil filter kept getting holes punched in it because the adapter bracket was never installed nor any longer availible. I had to trim motormount bracket. Motor mount bolts missing. I replaced them. A couple years later the engine is almost out of warranty a freeze plug goes out, ok. Took it in, waited a week for a rubber expansion plug an hose clamp cutting the fan belt. Im done. Do yourself a favor and never make the call.

lu
Review №48

I had a 1972 Honda cb500 Four motorcycle gas tank and side covers done. BOOOY did they do a good job. The tank had multiple dents in it and there where able to get those out. They did a wonderful job and great service. For all you motorcycle restoraters out there, this is the place to go!!!

El
Review №49

Brought our auto in for repairs due to minor fender bender. Service great. The job was was completed in 10 days exactly as promised. Car looks great. Recommend to everyone.

Da
Review №50

Had the pleasure of working With Jaime he gave us a fair quote on our Toyota Corolla after we had a incident with our garage door. We didn’t want to go through our insurance so this was the third place we stopped and I’m glad we did from the time we walked in the staff was really friendly and the place was very clean. They told us two days to complete and it was as they quoted us. Thank you to Danielle and Jaime and the staff at Quality Star ⭐️

da
Review №51

Nick is the Best get your repairs done there

Na
Review №52

Really good customer service.

Sp
Review №53

Ive been taking my vehicles to them for years every time they do a quality service efficient I never have to take the vehicle back it always just works I would recommend them

Ma
Review №54

Was recommended to go there from another shop that did only insurance work and i Had my rear bumper painted after a unfortunate hit and run in my neighborhood. Service was great and they were quick and paint matched perfect. Thank you to the whole team there

Ch
Review №55

Daughters vehicle got broken into when she dropped it off the night before using their night drop service.One of the windows was half way down which is how they got in we think.Its too bad cause they have done work on several of our vehicles and always do good work.Hopefully its just the area and the people who dont care about others.

Dr
Review №56

10/10 Outstanding work , Had a front and rear bumper scratch and bad paint job they fixed it and looks brand new, These guys take care of their costumers even fixed my broken window in my passenger seat would highly recommend them and will definitely go back if I have any issues, Special thanks to Louie who took care of me and the whole staff and the owner as well.

De
Review №57

Quality star has great customer service. Everyone that I spoke with about my concerns with my vehicle was very kind, patient and went out of there way to make sure I was comfortable. Nothing but QUALITY!!!

Tr
Review №58

Thanks so much for a hassle free repair. Nice people and excellent work.

Se
Review №59

Quality star is everything I needed.Personally I dont like mechanics in anyway shape or form. They lie far too much and once your car is in their hands, they think they can do whatever they want. Technically they can. Morally they cant.Nick @ Quality star and the rest of the crew have always taken the best care of my family and I. Theyre always honest and can make you feel part of the quality family. They do what they can to best take care of their customers.I dont see myself going to another mechanic anytimesoon.

Ar
Review №60

Nick is a great honest guy. He always goes the extra mile when trying to get the job done. He is definitely focused on customers being satisfied, and his mechanics have done a great job with my car. My experience has been so good that I’ve gotten my parents to take their cars to him as well.

Ve
Review №61

After we got rear ended I didn’t think my car would ever look good again. I was ready to sell it and buy another, but once I saw the way Nick fixed it I was impressed. He even went as far as to fix other small dents and scratches on the car. He did such a great job that I decided to keep my car.

Li
Review №62

Fixed my husbands mustangs after he ripped his front bumper off and we’re Very happy with the results. Jaime and Danielle In the office were very professional and more importantly we were happy with the final results. Thank you

Cr
Review №63

This business is awesome from the time you talk with them on the phone till the time you get your repairs done you are treated with respect and upfront pricing. The staff is awesome and always fresh coffee. I will never take my truck to another place ever! LOVE QUALITY STAR!!!!

Wi
Review №64

Nick runs an incredible operation. I refuse to take my car anywhere else. Best service in Vegas without dealing with large corporations. If you want that small town mom and pop shop atmosphere, Quality Star is where to be.

Br
Review №65

Great service. Honest mechanics and affordable prices. Thanks Nick for a seamless and hassle free repair on my 2012 Nissan Sentra!!

Ni
Review №66

These folks deserve 10 stars for the customer service provided to us. After we were rear ended a few weeks back after it rained we choose Quality Star Auto body for their great reviews and we were not disappointed. Thank you to Danielle And AL and the whole staff for taken care of us. Very happy with the work to our Ford Mustang

Ja
Review №67

Cannot recommend this place enough. They were fast, with no BS. I went in to have my brakes looked at, and they showed me exactly what was wrong. They didnt try to up-sell me, they showed genuine concern for the state of my vehicle. I will DEFINITELY be taking my business back to them!! 10/5 if I could!!

Mi
Review №68

Let me tell you, AMAZING SERVICE! top notch quality. I was nervous using an auto body shop in vegas, my first car accident ever. I saw the reviews and they did not disappoint. Danielle was so sweet and communicative, Jaime was mad cool and professional, giving me honest answers and realistic time of completion. Nick helped me when i was concerned about a signal in my car i wasnt familiar with. These guys truly care and help which is rare. I highly recommend their sevice, thank you to everyone

Na
Review №69

I rented a car and after washing it saw that the plastic front license plate holder had broken and was hanging down! Quality Star was down the street, so I popped in and asked Danielle if they could fix it right quick. She was like, Sure, no problem! She had me pull around to the side and Enrique fixed it in 10 minutes! I tipped him of course Lol Excellent staff and service!!

Dr
Review №70

These guys/gals are the bomb. They did a fantastic job on fixing my CR-V fender & did it sooner than I expected. My caaa looked brand new. they detailed it better than the dealer did. That was totally unexpected. I will definitely go back!

Re
Review №71

My car, Prius, was t-boned back in October. The two side doors were completely smushed in. I brought it in and received a fair quote to take care of both doors. The customer service is unbelievable and they greet you by name every time you walk in the door. It only took them 4ish days to fix my doors and get me back on the road again. During those days, they kept calling me with updates and had a clear line of communication.I would definitely return here and recommend them to any friends who need body work on their cars!

Ke
Review №72

My daughter got into a terrible accident I called Quality Star they got the job done right!! Anytime I need a car repair I’ll call quality StarLamica Jones!

Ji
Review №73

I came to them with a problem that Ed Bozarth Chevrolet couldnt fix. I pumped over $1800 into their service department and the problem was never fixed.When I brought my car into Quality imports, they took the time to really dig in and make sure they were fixing the real problem, not just fixing parts. They fixed my car for almost half of what Ed Bozarth charged me but Quality actually fixed the problem.Im very happy with the service and will continue to bring all my vehicles to Quality imports again.And I will never buy or service a car through Ed Bozarth ever again.

Ar
Review №74

The service was great. Their priority was definitely to do a good job and not cut corners. When we saw the car my wife and I were very happy.

He
Review №75

I recently took my Maxima in to get my bumper painted, windows tinted and 2 motor mounts and 2 A-Arms replaced. We are extremely happy and satisfied with their work, Chris and Nick did an awesome job and both are polite and professional. My bf is extremely picky when it comes to cars but he is also very pleased. Its really hard to find a good mechanic and Im glad we found these guys. Thank you guys!

Ro
Review №76

Ive been going here for 4 years now and always had a fantastic experience, just learned how to use yelp. Ive had many repairs done there and every one of them has turned out great. Shout out everyone there. Thanks Nick. You guys are awesome. You top Maria for all the rides.

Mi
Review №77

Had my Door painted after scratching it in the garage. had to pay out of pocket, Paint matched perfect and the price was the best out of the three estimates I got. also loved the service Thank you

Em
Review №78

Had the pleasure of working with Nick and his team after my garage door scraped my tailgate. I got a estimate after getting a couple more from other places. Their estimate was fair but I came back because they treated us very well and not just another customer coming for a estimate. Our tailgate was fixed and painted to match and we were very happy. If we need any other body work we would choose them again. Thank you and you have a customer for life.

Sh
Review №79

Q-Star did a great job on my Nissan Titan truck. There was a lot of damage to both the front and rear and in-between, but they found the damage and fixed my baby like new. I hope I wont need them again, but if I do, they got my business.

an
Review №80

Nick has been servicing my vehicles for years and I am very happy from body work to mechanic work our family has been very satisfied.

st
Review №81

Quality star is the place to be! They are honest and you know they will take care of you with integrity. They stood by their quote and I appreciate that! Worth the drive.

Da
Review №82

Love Quality Star Nick and Al are very professional and courteous they made me feel at home. Their waiting room was very clean. I will not take my car anywhere else! Highly recommended

Ce
Review №83

Nick you and your staff are awesome Vegas and I think you for your business.....This company has gone beyond to help me pay my car off. Toney is a honest man and he supports his stuff 100%. I have had him help me with my car for a few years. Thank you all

St
Review №84

Excellent service provided by Nick and his staff. Not only were they very friendly, but Nick was extremely courteous and professional. They had the repair done sooner than anticipated and considering the circumstance, it was a great experience from beginning to end. Super friendly shop and will definitely be back.Thanks, guys

Zo
Review №85

This is the best auto repair shop ever. Fast and efficient, friendly employees, and A+ work. Will go anywhere else, because Quality Star Imports is the best!

Je
Review №86

I was involved In a minor fender bender with someone who didn’t want to use insurance. I came to them based on their reviews and I was not disappointed. They even picked me up and dropped me off. Great service!

Pa
Review №87

DO NOT BELIEVE THE GOOD REVIEWS. They are Dishonest and manipulative. I was referred to QS Auto by a person that said how honest and good they were so I was too trusting to begin with.Does a mechanic keeping a car 5 days to determine it needs a new battery and charge $700 sound like an honest and good mechanic to you. The check engine light was on when I brought the car in. I kept calling and they kept saying there are still doing the diagnosostic on it. We all know that does not take a day and a half. I finally spoke to Nick, the third day, I believe, and he said the battery cables were loose when I brought the car in, he tightened them and no more warning lights but wants to keep the car to be very sure that was the problem. He gave me a loaner(not rental) car in the interim, (1day)no charge. On the fifth day around 3 Nick called me and said the battery had died, he replaced it and everything is good on the car. But I will have to charge for 3 hours of labor, but it was really 6. At that point I was just so happy to be getting my car back and to know it was nothing major. When I picked the car up Nick said I had a cheap battery in the car and should always have a good battery to run the car.(shouldnt this have been noticed day one?After telling my son all this(he lives out of state)he told me to ask for a break out of the labor charges. I did so and after a week, no break down.My car has a hairline crack in the paint, rear bumper, I asked for an estimate when I dropped off the car. Never got one. Showed Nick when I picked up the car and he quoted $350. My son suggested I call Nick and give him the opportunity to make good on my dissatisfaction with the $700 charge for a new battery, not disclosing what the actual labor was and keeping my car 5 days, by fixing the rear bumper. This way I would not be compelled to write this review. He got irate with me and accused me of trying to immbesselfrom him. I kept asking for the break out of the labor charges and all he could say was they spent hours looking for the problem. Nick got very angry and said I was not welcome there no more and hung up on me. In my opinion he is the worst kind of cheat. A minulipator and a con. As they say he saw me coming .

Li
Review №88

Great work for great price. When I decided to not use my insurance company for some body damage caused by my garage door on my Lexus with pearl paint. These guys did a fantastic job and a great price.

Ra
Review №89

Very Happy with the work that was done to my BMWs rear bumper. Thank you

Ch
Review №90

Had my 2015 Audi front bumper painted. Painted matched perfect. They use a special paint that most shops don’t use called spies hekker it’s really top notch stuff. Ask them about it

Ka
Review №91

Excellent staff and excellent work!!

Sa
Review №92

Had my front Bumper Painted in my Lexus and I was very happy and the paint was matched perfectly like they said it would be. They took the time to make sure everything was done like I wanted. Thanks Nick it was a pleasure

Je
Review №93

I’m a full time Nanny and when I scraped the side of my van in a parking garage I panicked not knowing what to do. I called quality star to see if I can get a estimate and I came in. I spoke to Daniele who directed me to Jaime who gave me a quote and he listened and addressed all my concerns. Thank you guys for taking good care of me. Wold definitely recommend!

Da
Review №94

Picked up my 2015 toyota corolla yesterday and i couldnt be happier they did a absolutely wonderful job! they by far exceeded my expectations eveyone there was so nice especially Danielle behind the desk they were always very professional and courteous. I Highly recomend this body shop if you need any work done! if i could have given 6 stars a would have!

Da
Review №95

Very professional and friendly with great personable service. Recommended for all!Thank you Quality Star.

Bo
Review №96

These folks clearly demonstrate the excess over charges of other shops in the same business. Excellent work. Below expectations of costs.

Je
Review №97

Great customer service, very thorough (the other shops dont go through so much effort with the paint job and shine afterward), and great price!

Br
Review №98

I wish there was a negative number of stars. The guy nick that owns this is a crook. Scam artist at his finest. Does terrible work and needs cash to dodge taxes. My steering wheel is sideways and the guy put a lien on my car after collaborating w his girlfriend, who runs the front, and their friend Kara grandison to scheme me for $8800. Luckily I can afford to support this guy. You will see people w signs protesting his shop next week. As I could see, mostly trash goes to his shop anyway, but please beware of the garbage this guy is.Is this thug loser still in business. His daddy still paying his bills?

Jo
Review №99

Awesome Place! great service

Je
Review №100

Been here multiple times was referred by a gentleman from Discount Tire. Fantastic company will never upsell. Only fixs is what you ask and only informs you if theres a true underlying issue. Had alignment done last year and they re-aligned it @ no charged. Last but not least unexpected they return the truck washed and detailed. I highly recommend this shop for any of your repair needs.

Information
100 Photos
100 Comments
4.7 Rating
  • Address:3420 N Rancho Dr #110, Las Vegas, NV 89130, United States
  • Site:http://qualitystarimports.com/
  • Phone:+1 702-685-6500
Categories
  • Auto body shop
  • Auto repair shop
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–2PM
  • Wednesday:Closed
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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