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Metro Motors LLC
3820 N Broadway, Knoxville, TN 37917, United States
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Metro Motors LLC
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Jo
Review №1

He sold me a really good car and even when I had troubles with it he and his mechanics fixed it at no extra cost to me he was very honest and trust worthy and that’s rare defined it seems like these days I would highly recommend if you’re looking for a new car to stop in and check out their wide variety they take pride in their work

ja
Review №2

I traveled 2 hours from Kentucky searching for a car for my daughter’s 16th birthday. I visited Metro Motors after an internet search, and found the best car buying experience. Joe is so kind and patient with zero buying pressure that you come to expect from most car dealers. I test drove several cars that day and each time Joe discussed the pros and cons of each car. I was able to find the perfect car for my daughter at Metro Motors. Thanks Joe for everything. You’re the best!

Gh
Review №3

I originally checked out the reviews on here before going to Metro Motors because I was a bit skeptical about going to a smaller car dealership, but the reviews did not lie! Joe was such a great help. He stayed in close communication with me throughout the entire process. I bought a Toyota Prius and about two hours after buying the car, the check engine light came on. After I got it scanned, the code said the hybrid battery needed to be checked. I contacted Joe immediately and he ensured that he would take care of the issue, no matter the cost. He took my car to a hybrid specialist and payed for the costs out of pocket - I did not have to spend a dime on repairs. He is very honest, very kind, and will take care of his customers. I highly recommend.

Jo
Review №4

The owner is so nice and very helpful. I highly recommend buying a car here.

St
Review №5

Nice selection, fair prices, great customer service

Je
Review №6

I had an amazing car buying experience at Metro Motors! I was skeptical of this little lot at first but Joe quickly took such good care of us! I noticed a few accessories the car was missing and Joe immediately put them in the car for us. Thank you for giving us a great buy on our new car. Dont pass this lot by!

Ma
Review №7

I could not be more grateful for what this dealership did to earn my business. Everyone was very nice and willing to fix the small cosmetic/wear-tear issues. The car is perfect and I am loving it. 10/10 would definitely recommend!!

Lo
Review №8

Had a great experience buying a car here for my son. The owner was very straight forward and helpful, no pressure and willing to work with me. The vehicle was the right price, and in good condition. Very happy with the experience, highly recommend Metro Motors.

An
Review №9

I had a great experience with Joe at Metro Motors. My little Toyota , that I bought new, was totaled -- hit from behind at high speed -- last month and I was dreading looking for a new used car, but I was able to replace it with the same make and year for about what the insurance paid me, and Metro handled all the paperwork, got my plate, put it on and everything. Im happy with my new car and happy to have found an honest used car dealer, something I never expected.

Ma
Review №10

Joe was very pleasant to work with. We agreed on a price before I arrived at the dealership and after the test drive found out the air conditioner did not work. He told me he would knock $200 off the price and if the repair was more, to send him the bill. I appreciate his honesty and integrity. Highly recommend!

Sa
Review №11

I love Metro Motors and Joe is always amazing. He really works hard to get you into a car you want! This is our second time buying a car from Joe and we are pleased as always!

Ke
Review №12

Bought a 2011 dodge journey absolutely love the car. Joe is great to deal with got it financed. Worked with me on trade in . when i need another vehicle i will be back. I tell all my friends about metro motors.you need a vehicle go see joe you wont be sorry!!!

re
Review №13

Joseph is amazing. He made this such an easy experience for us and got my husband into the exact car he wanted . The vehicle is in great shape and runs perfectly. We have bought many many cars and have never had such impeccable customer service until now . If you are looking for a car,truck or SUV you should definitely come buy it here. Joseph thank you for your kondness and understanding it could not have been a more pleasant experience. Wish i could give 10 stars but it is maxed out at 5 .

Gr
Review №14

I would highly recommend Metro Motors. Iwould purchase from Metro them again. Joe sold us a 2013 Nissan Pathfinder 2.5 years ago he added weather tech and got the oil changed for us at which time the mechanic noticed another issue which Joe had them fix and disclosed to us before giving us our vehicle. While our vehicle was repaired Joe gave us a loaner vehicle to use at no expense. We have not had to do anything other than regular maintenance since we purchased the car. It is obvious that Metro Motors cares about their customers.

Ke
Review №15

We were in and out, with no haggling or hassle, within 30 minutes. I cant recall a more pleasant car-buying experience.

Ka
Review №16

I purchased a 2014 Ford Escape se from Joe and I was impressed by his honesty. There was no haggling of prices and the buying process was easy. I was able to test drive several cars without feeling rushed to make a decision.I would encourage anyone looking for a vehicle to shop Metro Motors first!

Ja
Review №17

I highly recommend buying your car from Metro Motors, the service and commitment is totally great! You will feel confident and satisfied with your new car, each vehicle is extremely clean and well taken car of, please be sure to stop by Metro Motors and tell the Jaime sent you...

Ra
Review №18

Awesome place to buy a used car they will definitely work with you highly recommend 👍

Ta
Review №19

Joe is great and he’s very honest and helps you get the best for you. Prices are reasonable and cars are great

Ji
Review №20

UPDATE: Just about 6moths after purchasing the vehicle we faced major problems with the transmission...there was an issue when we first purchased the vehicle but Joe assured us that he had his mechanic fix the issue and everything was good.... WRONG! At this point we owe money on a Jeep that’s not even working properly just 6months after purchasing.If I could give more than 5 stars I definitely would! Joe the owner went above and beyond with helping my husband and I get the Jeep that we wanted. We have never dealt with a business that was so accommodating, honest and reasonable. I would highly recommend this dealership to anyone looking to purchase a used vehicle. The prices are great! The customer service was exceptional! They definitely care about their customers and not just looking to make a sale and it shows in the service they provide.

Br
Review №21

Recently purchased a vehicle from Metro Motors & couldnt be more happy with my purchase! Joe made whats normally a long & painful process...a quick & pleasant one. Thanks Joe

Ja
Review №22

Joe from Metro Motors LLC is a awesome person... His lot is full of great running and drive cars SUVS and Trucks... I recommend anyone and everyone to check out what Metro Motors LLC has to offer...see Joe and tell him Jimmy recommend you to stop in..

Va
Review №23

Great Customer service and very nice people to do business with. I really appreciate all the help chosing my daughters car, which she loves it !

St
Review №24

Met us at the car and wore a mask the whole time very good dealership!

Do
Review №25

I purchased a car from this dealership. It was a very pleasant experience. The car was nice and had been very well maintained. The purchase experience was great. The owner and staff were very accommodating. I am very happy I chose this dealership. I even had to go pick up papers and they stayed late on Christmas Eve so I could get there. My wife will be getting a car soon and we will get her car from Metro Moters.

Ja
Review №26

Very polite , definitely cares about theyre customers , and will work with you , had a issue with my Ford fusion that I purchased 3 days ago and Joe helped me out , I cant recommend this place more , they make you feel like family 😊 if your looking for a great vehicle and good deal , come to metro motors , you wont regret it .

Ma
Review №27

I would 110% recommend buying a car from Joe! He makes you feel welcome and helps you find the right car for you at a good price. Hes not like every other car dealership that will try to pull one over on you. He cares about his customers and the quality of his cars! Definitely consider Joe when buying your next car.

Ib
Review №28

This place is the best car dealership in Knoxville. Joe never gave up on us until he found us the perfect car. The car was in excellent condition and below market value. Also, all the staff at the dealership were friendly and professional. I recommend this dealership to whoever is looking for a used car; their prices are fairest I have seen. I will surely be returning, from now I will only buy a car from Metro Motors.

Ga
Review №29

Best car lot Ive ever went to! Joe was super friendly and very helpful! He put me in a car that is very satisfying. Im more than happy! He was very upfront and forward and didnt bs me at all! I highly recommend this place!

ST
Review №30

Awesome people, great prices and they do not pressure you into a car. Made sure my sister and I felt at ease. Wide verity of car also work hard to fit your budget. Great place to buy a car. Definitely well be going back to buy another car there.

Ha
Review №31

Joe, the owner is the absolute best. I bought my first car from him and after three months it needed some work and he helped me pay for it even when he didnt have to. He is so nice and runs a wonderful business. I could not be happier! great prices and super nice cars. Highly recommend Metro Motors.

Ho
Review №32

Very good car lot. I was looking into buying a car from them, but I ended up not doing so, but I highly recommend them. Very nice people, very helpful, very sweet. Theres not a lot of good car dealers out there like these guys.

La
Review №33

I brought a car because I got an accident. I am not from Tennessee and so I was cautious on what to do. Metro motors was highly recommended from a loyal car shop that was taking good care of my old car. I wanted a specific car. I went to Joes lot and found it. Emad was very welcoming. I had it checked out from my hometown. They told me I found a great car. I took it to the dealer and they agreed. Thanks metro motors.

A
Review №34

Great service - they went above and beyond to ensure that I received the best deal. Was always welcomed with a smile. Such a warm and friendly environment. Service was fast but not rushed. Most importantly I am walking away with a car that best fits me, 5 stars hands down. Would surly recommend to others!

JJ
Review №35

I would highly recommend this place to anyone searching for a used car. Genuinely nice people that really value the cars in their lot, and know how to care for the customers. The car I bought had brand new floor mats and tires because Metro Motors values their cars and wants you to get a good deal. I would highly recommend it!

Sa
Review №36

They are so amazing and very friendly Joseph helped me get in a car I was looking for even though my credit was not good im very grateful If your looking for a vehicle go check them out .

Sa
Review №37

I just want to say thank you for your honesty and most pleasant experience they even opened for us on Sunday we traveled from Georgia to Tennessee my daughter is happy the car is wonderful again thank you guys so much definitely this dealer highly recommended you will not regret it.

Ja
Review №38

A very nice very reputable

Je
Review №39

Was very impressed with how friendly and cooperative they were. And now two months later, still enjoying a great car and a great deal. Working with them was a great experience for us.

al
Review №40

If you are looking for a used car metro motors is the places to go. Joe is an honest guy and treats everyone like family. I bought two cars from Joe for a great deal and they both run efficiently.

Am
Review №41

Very friendly, excellent help, and I find the car I wanted. Joe held it for me until I received my income refund. The car is awesome and I love everything about it. Thank you so much Metro Motors LLC. 😍😍

Th
Review №42

EDIT: Both vehicles experienced SERIOUS MECHANICAL ISSUES within 1 year. Take your hard earned dollars elsewhere.Buys cars, performs rebuilds and doesn’t report to Carfax and then sells then as clean cars. They are not. I will never return.Joe and his family are absolutely fantastic. My lady and I bought two vehicles from Metro Motors, a Nissan Rogue and a Subaru Impreza. We are so delighted to have done business with Metro Motors. I had some issues we did not foresee with the Impreza as sometimes used cars do, however Joe did a phenomenal job in helping find the resources and whatnot to resolve the issue. He even let us drive a vehicle as a loaner while my issue was getting sorted. It’s truly been a pleasure to have had such a wonderful experience. They’ll treat you like family. Do not hesitate to go to Metro Motors. I know we’ll be back!

Sh
Review №43

Amazing service warm welcomes, most definitely a place I would refer anyone. I got a Ford focus today 2007 model.It drives great good smooth shifting I have absolutely no complaints. Thanks again for all your patience. I promise to enjoy Mr . Alosta

Je
Review №44

I cannot say enough great things about Metro Motors! My husband and I searched for our dream car well over 4 months and were at our wits end, until we stumbled upon Metro Motors. We dont live in the Knoxville area, but decided to take the 2 hour drive to the dealership. When we arrived we noticed an excellent selection of quality vehicles, superb service and decided to make the purchase. They were 100% upfront and honest about the car. We would definitely buy another from these guys in the future. THANK YOU METRO MOTORS!

Mi
Review №45

Ive bought two cars now from Metro Motors and wouldnt buy from anyone else again!! I work with Joe; he is the most genuine/honest car person I have ever met. He has went above and beyond to make sure that I get a great reliable car within my budget. In my opinion they have the best prices in Knoxville too!

Br
Review №46

Love the service here the gentlemen her are kind respectable, I’m great full for the service and how I was respected thank you Ahmad and joe zitawi ... peace on to you❤️❤️❤️🙏🙏

Ka
Review №47

I just purchased my first real car from Metro Motors LLC today and cannot praise them enough! I was so nervous but was never pressured into anything. They were able to walk me through everything and Joes wife is so sweet! I think she could tell I was nervous but she made me feel so relaxed. I would recommend this place to anyone who needs to purchase a car! If I could give them more than 5 stars, I would!

Wo
Review №48

One does not find an auto dealer who is genuinely kind and generous. In his business, it is difficult to trust, but Joe puts his trust in people. I hope customers do not take his kindness and the trust he puts in people for granted. All around nice guy!

ju
Review №49

Metro Motors is an excellent place! Joe was very helpful during the process of purchasing a car. I absolutely recommend buying a car from here !

ma
Review №50

Recommend 100% Honest and knowledgeable. Very polite and look forward to doing business again very soon.Thank you Joe

er
Review №51

This is a great place to purchase a car. The experience is nice and so was the price.

Da
Review №52

The gentleman, Joe, is phenominal. He was very knowledgeable and conducted our sale with professionalism. Am very impressed with this business and look forward to calling upon them for my next auto purchase.

Tr
Review №53

I purchased a vehicle from Metro Motors recently. After having issues with my initial vehicle Joe did a lot to make it right. He always responded to my e-mails in a timely fashion and we came up with a solution that was fair for all parties involved. Thats something that you wont get at many used car lots. I give Joe an A+ for customer service and wouldnt hesitate to go there again if I need a vehicle in the future.

Al
Review №54

Joe zitawi was just amazing. He treated me with such respect and kindness that you just dont find anywhere else. All of his cars looked in wonderful condition and the car I bought from him is amazing he only buys the best and looks out for his customers. If I ever have to buy again I will most certainly buy from him. Thank you Joe Zitawi

Ta
Review №55

They sold me a 2011 Nissan Quest for 18000 when it was worth just 4500. They said that they had it serviced and it was good to go. Within a few weeks of having it I had to change all my breaks and roaders CAUSE THWY HAD NEVER BEEN CHANGED. An oil change was due on the car when I got it and I didn’t realize it until I had the brakes and roaders done. And not even 5 months after having it, the radiator goes out. I took care of the car as much as I could when I had it but I couldn’t afford the work that needed to be done. I would NEVER recommend these crooked people.

Br
Review №56

Joe and the staff are wonderful. Excellent venue of used vehicles. The Mac Daddy of dealers!

Je
Review №57

Joe is very friendly and definitely wants you to be happy with a car you get from him, he would rather you be a happy customer than want to cheat your or convince you to buy a different car. I highly recommend him when car buying.

Tr
Review №58

This guy shines up cars and try to pass them as good cars dont go this place if you dont know a lot about cars I should have had a mechanic look over it but I dont know any mechanics what I should have done this went to a dealership and bought a car from them go somewhere else

Pe
Review №59

This was one of the most wonderful experiences buying a used car Joe and his lovely wife were a true blessing to our family the car is awesome they were extremely honest and fair we are definitely going to be going back there when we need a car in fact we have him looking for us our next car thank you so much Joe and your lovely wife be blessed

Da
Review №60

Great customer service. Very friendly staff. Bought a van the same day we looked at it.

Ch
Review №61

Great place to buy a car suv

Al
Review №62

Helped my daughter get into a dependable car with payments she can afford. Worked with Wheels motors to do so.

Fe
Review №63

I give a five star rating. Great service. Friendly people. An overall great experience!! Will spread the word.

em
Review №64

Great people great customer service you get to meet the owner one of a kind thank you For everything ..

Ji
Review №65

Great job. I was in and out in less than an hour and a half and that is a fast time compared to other cars I have bought over the years. I had a small issue with the breaks a week later but they fixed my concerns as soon as I brought it back.

gr
Review №66

Couldnt make a deal but had alot too choose from and salesman was nice

Ju
Review №67

Fantastic dealer, great customer service. I could not be happier.

Jo
Review №68

Bought my Kia Forte from here in July and it has been a great car. The owner was super nice and gave me a great deal.

Ri
Review №69

Great place to buy a car or a suv

Do
Review №70

Very nice experience. Carries a nice inventory at excellent prices.

Be
Review №71

Yum yum good car happy me

Ta
Review №72

Awesome guys! bought my car from there 7 months ago and still love it!!

JO
Review №73

I bought a Car last March 2018 after three weeks air filter busted his mechanic fixed it but Im not sure if he didIn September 2018 transmission burned out I bought this car 11,000$ cash now I need to pay 4000$ to fix transmission Please before buying a car here get it checked by trusted Mechanic Thanks

Mi
Review №74

Excellent service, honest staff, trusted, good inventory ....

ja
Review №75

Just run away ....this should be a junck yard

Wi
Review №76

Very good.

Sh
Review №77

Just looking for a car

Information
16 Photos
77 Comments
4.7 Rating
  • Address:3820 N Broadway, Knoxville, TN 37917, United States
  • Site:http://www.metromotorsllc.com/
  • Phone:+1 865-851-7491
Categories
  • Used car dealer
  • Car dealer
Working hours
  • Monday:10AM–5PM
  • Tuesday:Closed
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
Offerings
  • Buys used goods:Yes
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