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James Duff Inc
6609 Bronco Lane, Knoxville, TN 37921, United States
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James Duff Inc

Comments
Mi
Review №1

If you can’t build a bronco in 90 days or need to install any of there parts to be sure that they are correct Do Not buy from them!Relied completely on there experience to get me the correct stock height suspension for both front and rear with shocks included. I installed all but the shocks and noticed it sat perfectly level with no engine or transmission so I immediately notified them of this and was told by Brian not to worry. I installed the engine along with transmission and sure enough it dropped 2” so now it looks like I have hijacker air shocks on the rear. The front shocks are to tall for my application with only about 1 inch of travel. After numerous emails (they will not talk to you it’s all done by email) they finally offered to take them back as long as they were perfect with no marks , scratches, etc. and give me store credit. After what they put me through why would I want store credit, I just wanted the correct parts. Then they replied they don’t offer stock height shocks, so why did they send me parts they knew was incorrect?? Don’t Buy From Them all they want is your credit card . Service after the sale is terrible. Please keep in mind I made no part selection I relied completely on them to provide correct parts.

Ma
Review №2

Customer services is the freaking worst ever! I ordered nearly $2000 in product from them and had a question so I emailed them 8 times total with no response. I then called and the tech said he would have to get back to me. He never did, a month ago. Then I called and left three voicemails. No one ever returned my call. I’ll never buy here again. Wild Horses and Tom’s are awesome with customer service and have great products too!I ordered their c caps. They came with rust and chips on the powder cost. These guys just don’t have the quality or attention to detail.

Sh
Review №3

Great guys they know what they are talking about had what u need for my 78 bronco

Jo
Review №4

Jared was super and was excellent at answering questions. Now I am even bigger fan than before!!!!

Ro
Review №5

Just good people! Very knowledgeable and always willing to help. Products are top notch!

Tr
Review №6

Great parts great prices even better customer service and satisfaction will be a return customer if I need any other parts SAS conversion on my 1995 Ford f150 made my life very simple

Bi
Review №7

They were very helpful. You feel like family

AE
Review №8

Fantastic business, they take the time to talk with you, listen to your questions, and show off their sweet Broncos!

Fi
Review №9

Jim and Susie great people. Great parts, great service.

st
Review №10

Very knowledgeable and go the extra mile to help make sure you get the right parts

Ca
Review №11

Great parts, made by great people, right here in Tennessee!

Du
Review №12

Always knowledgable ,always a pleasure to deal with Best In The Biz

Ni
Review №13

Great products to buy

ED
Review №14

Awesome people, quality Bronco parts, simply the best!

Pe
Review №15

Great people to work with

Ja
Review №16

They Treat you just like family

Ma
Review №17

Great

Information
26 Photos
17 Comments
4.9 Rating
  • Address:6609 Bronco Lane, Knoxville, TN 37921, United States
  • Site:http://www.dufftuff.com/
  • Phone:+1 865-938-6696
Categories
  • Auto parts store
  • Truck accessories store
Working hours
  • Monday:Closed
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:Closed
Highlights
  • Women-Led:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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