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CarSmart Auto Sales
3923 N Oak Trafficway, Kansas City, MO 64116, United States
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CarSmart Auto Sales
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Ro
Review №1

This was the best car buying experience Ive ever had. Entire staff were easy to speak with and very friendly. Not one person was pretentious like most sales staff within the business. There was no pressure put on you for a sale. I would 110% recommend them for your next purchase.

Ju
Review №2

This was the best car buying experience I have ever had!!! These guys are kind and honest!!! I got my dream Jeep and it didn’t take all day! With the test drive and paper work it was less than 2 hours easily. A lot of that time was spent by my husband trying to get his stuff in order. We drove from Rose Hill Kansas to buy from them and will again soon!!

Ph
Review №3

Started out researching trucks for purchase and with decent miles and a reasonable price to go with it and stumbled upon CarSmart while researching another truck at another nearby dealership. I should have just started here with the experience that I received working with Addison first via text and then with Joshua and Gene at the dealership building. They gave me two options for two different trucks that I was looking at based on financing available and Im confident that I ended up with the best vehicle/deal that is on the current vehicle market (which is insane right now). I hope CarSmart management rewards Addison and Josh with a great reward for their great work. Thanks to all

An
Review №4

Ted did amazing job worked tremendously hard to find a lender to lend me the money for a vehicle did one amazing job recommend anyone looking for a car to buy a car from these guys that worked on this for four days finally found the right lender to loan me the money for a car could not be happier honest hard-working guys to get the job done

De
Review №5

If you have less than perfect credit this company can help you get an affordable quality car.

Er
Review №6

I was in need of a car and ted and the whole team went above and beyond to.help me and i will in the future by more cars from.them and refer everyone i know to them they are fantastic people to deal with

cl
Review №7

The best thing about carsmart is that you get in and out. You dont have to be at this dealership all day like most places I definitely recommend coming to this carsmart.

Jo
Review №8

I visited about 6 dealerships before finally finding THE ONE at Car Smart. THIS is how car buying should be. Josh was amazing! So easy! No haggling, no pressure!! I felt like I left with a steal! THE best in the biz!

Sa
Review №9

First time buying a car from a dealer of any sort and Josh was amazingly kind and efficient. We got to talking while I was there about how much he enjoys the atmosphere of his job and how stress-free it is for him with the owners morals and values, and that atmosphere is obvious upon walking into the office area. He didnt try to rob me blind with the car I wanted and he explained all the paperwork in a way that was easy to understand. Will highly recommend this place to anyone I know looking for a used car! Thank you so much again to Josh, my 2013 Fusion is perfect and I still cant believe its mine thanks to him!!

Ra
Review №10

I worked with Josh at Carsmart and had such an easy buying experience. I felt no pressure to buy right away- no bargaining, no rushing. The purchase was straight forward with no exorbitant dealership fees. I got a good value for my trade in, and all of my questions were answered. The whole staff was pleasant and personable. It didn’t feel as sterile and competitive as other dealerships.Would certainly recommend this place to anyone looking for a good place to buy their next vehicle!

Da
Review №11

Seamless, easy. No hassle, no pressure. Went in and talked with Josh, told him what I wanted, and what I didnt want. He was ready to deal with and even when the financing was talked about, it was interactive, told him what I wanted to pay, and worked with me rather than a here attitude. I felt wanted, listened to, and I left with a great suv at the right price and payment!!! I will go out of my way to tell people to call Josh for their needs...

Br
Review №12

Car smart and Josh was helpful and kind when I picked out my truck. Good people good place. They will help you to get in a vehicle. Just give them the chance to see what they can do for you. Your going to Love them.

Br
Review №13

CarSmart and Josh, especially, made this my best car buying experience so far, and Ive been driving for 24 years now. From the constant communication with Addison, to the warm welcome upon my arrival, throughout the process of viewing, test driving, and efficiency of the paperwork and overall good conversation with the staff there, I couldnt have asked for more. Thank you for an amazing buying experience!

Ma
Review №14

Great service. Great pricing. Easiest buying experience I’ve ever had. Josh did great making sure my needs were meant.

Ja
Review №15

Purchased a vehicle a little over a month ago. Everyone there, especially Josh was extremely helpful. They helped me walk out with a vehicle that night. Greatly appreciate you all!

Ja
Review №16

I just purchased a new to me truck from Josh at CarSmart. I called about the truck and he was very knowledgeable and sent some additional photos. The finance part was fast and easy and I liked that I only dealt with him and not other people trying to sell me stuff I dont want. Very happy with my truck and how business was handled here.

Ch
Review №17

Josh was very patient with my fiance and his physical state when we arrived there. Not even a couple days prior my fiance was in an accident that in the end result totalled out our new car we barely had a month. He walked away with a broke back and ankle. Josh did everything he could to help my fiance be comfortable and seemed to be attentive to what my fiance was looking for in the next vehicle we purchase

Kr
Review №18

I had a very unique but normal for some situation. I was determined to purchase a vehicle for both I and my partner. We had been renting vehicles for the past couple of months. I was in contact with Car Smart for a week or so and finally got everything finalized last week. They had the card we wanted and everything on top of being 0 down 2018 Malibu low mileage and great price over all for this to be my first car to be financed I am very pleased. The process was amazing and smooth especially with our situation. An a Kudos to Josh for staying after hours and getting us squared away. We will definitely be back for trade in or to purchase another vehicle. ❤️

Ri
Review №19

Joshua Lipsey is the absolute best!! Not only is his personality superb but his professionalism is spot on as well. He really did work with us to find the perfect car for our family and made it a super speedy process. Would give more than 5 stars if I could. Will definitely be back. And yes I will be recommending him as well as this establishment to anyone looking!!! Ps. Ricardo cordero and Mary Cordero.

Ja
Review №20

My husband and I bought a Toyota Corolla from car smart and Josh was amazing he helped us find the best deal possible. I would highly recommend purchasing a vehicle from this awesome team!!!

gl
Review №21

Everyone took great care of me. Got a nice decent miles Camry. Got all the financing done within an hour. Only drawback that I could say is that they only had one salesman. Dont get me wrong Josh is a great salesman and takes care of everyone great, but I had an appointment at 3 and when I got there, there were two sets of other customers being waited on so it was a lil bit of a wait. But I would recommend all of the folks at carsmart.

li
Review №22

GREAT customer service. Josh was great. Answered all our questions. Fastest and easiest car-buying process weve ever experienced. I would definitely recommend Carsmart autosales!

Ul
Review №23

Bought a 2016 Toyota Corolla from here. Always nervous buying a used car from an auto lot. I get a third party inspection anyways. However there were no issues and no issues with CarSmart Auto Sales.

Fr
Review №24

Awesome people... My wife and I dealt with Josh and he was amazing. Not one push of any vehicle. We went in thinking on getting an elantra but fell in love with a Toyota Corolla and a Kia Optima. Walked out happy and in love with the deal. ALL of the team is wonderful and will bend backwards to get you in a car or truck you not only like but love... Thank you Josh and the team. So much.

do
Review №25

Sold me a great van

va
Review №26

Josh was very helpful with my new car only took about an hour c:

Mi
Review №27

Update on 9.23.20: The 2018 Nissan Sentra I bought from here has been in an accident of some kind, before my purchase date of 9.12.20. It has a bent frame and sub frame. The head of maintenance, owner and shop techs apparently all agreed that its a non issue, which it is. They did replace a bad wheel baring which I appreciated. Updates to follow later if theres refusal to fix frame issues. I went here on 9.12.20. I had been in talks with the dealership for a couple days. I have a unique situation currently and they took care of me w $0 down and they help pay the taxes up front which is always a burden to come up with within the time frame (30 or 60 days). I purchased a 2018 Nissan Sentra SV and am very pleased with it. I think the only downfall is their online inventory listing. It currently had 96 cars listed but only approx 20-25 of them were on this actual lot in Gladstone. So I dont know if they have another location or they have more vehicles elsewhere or some on the way but, the listing is kind of misleading. They were by appnt only and I was the only person there at opening so they concentrated on me and I was able to drive a few different vehicles and dwindle it down to the one that would work best for me and their terms and keep me in my payment range. I didnt feel pressured or judged in any way by the guy (had long blk hair, forgot his name at the moment) that took care of me. I had my 6y/o daughter with me and he engaged with her at times to keep her occupied and that was cool. I was approved in less than 10 mins and started with their recommended car to look at 1st and then we went from there. Their process is unique I feel and they help you find the right vehicle via your needs. No issues with anything so far. They pride themselves in obtaining newer, lower mileaged vehicles and sell them at normal cost. I KBBed the 3 or 4 vehicles I had interest in and they werent over selling them, the price points were right on target. I plan on sending my wife here beginning of the week so look at a vehicle as well, they stated they would give her the same $0 down and $0 taxes up front deal. Will highly recommend as long as frame issues are squared away with no cost to me.

Ni
Review №28

This process of getting a car from CarSmart was very easy and promptly. The sales reps were professional, efficient and on the ball with communicating via texting. I got the car I always wanted plus some other perks. Not to mention my first payment was due a month later , no down-payment and tags included. Thank you Carsmart for EXCELLENT service and I will be referring to you. Ted you are for the people. 😀

Jo
Review №29

Jolene was awesome! Came in to see what inventory was available and to talk about trading in my old 2002 Explorer. I still owed quite a bit of money on it, but that didnt seem to matter to CarSmart! They hooked me up with a brand new ride after getting me approved. $0 down! Both my wife and I have now purchased cars here and we both would use them again!

Ma
Review №30

They were friendly and knowledgeable. We did have some trouble with getting to the dealership because we had to be picked up, didnt have a working car, but most any trouble was due mainly to the virus protocols. Have purchased there before without any hassles. I would definitely buy from them again in the future if needed.

Lo
Review №31

Had a wonderful, easy, and fast experience with Chris. He helped me get into a new vehicle in no time and made sure I was happy and comfortable. I will definitely be recommending!!

Ca
Review №32

Not a great experience, Was misled by Josh I have a vehicle that I can not drive due to major mechanical and engine issue ,, the service contract will not cover cost due to preexisting issue,, ??? Purchased 1/30/2021 vehicle un drivable 4/23/2021...

Me
Review №33

I will not be purchasing from here due to the responses from Ted H. towards the lower rated reviews. Ted here loves to put information about people’s business that should be kept private between him and the customer. Very rude and unprofessional! Ted H, learn how to have correct customer service and you might sell some cars!

Vi
Review №34

They were super amazing. I was looking for a van before my trip to st Louis in a week and Joshua and everyone else went out of their way to make sure they found the perfect ven for me, I was also selling my van to a friend and they put a rush order on my van to get it in asap! Super fast. They were great!

Br
Review №35

Josh the guy that helped me I told him what I wanted and he stopped at nothing to make sure I got into the car I wanted at the price I wanted this is one of my best experiences ever buying a car thanks Josh and thanks Car Smart!!!!

Sa
Review №36

Joshua was extremely helpful and got me into the truck I wanted on the terms I needed. I bought my first car here at the age of 16 and now I’ve bought an awesome F-150 from them at the age of 33.

Ro
Review №37

Best car buying experience ever!!! Chris was great! I went to multiple places that said over the phone they could help but wasted my time once I got there. Car smart was honest, transparent and worked hard to find car within my budget and got me approved with a bank!!! Chris stayed late and was so polite! I’d recommend them to anyone and I know I’ll be back myself!!!

Ky
Review №38

Ashley Huffstutter was very kind and helpful. She provided water and entertainment.For my first time getting a car on my own, it was a very pleasant experience. I had gone to three other cars dealerships before this one and each of them stressed me out. This place has a relaxed environment which I am glad to have had a chance to be there.Getting a car does take time and sometimes it is stressful to just be waiting there. But, if people are patient enough, the results are phenomenal.I have read most of the reviews and seen that most people are not happy with being pre-approved over the phone and then not being approved in the location. The dealership does not lie, sometimes things just dont work out.Anyway, I would like to thank Ashley Huffstutter, Ted Heater, and everyone else for helping me. I had a wonderful time. I will be recommending this place first to everyone who needs a new car.Yours truly,Kyle Wells

ma
Review №39

My husband and I have bought out last two vehicles here. We always get great customer service and everyone is super friendly and we leave with what we was looking for!!

Je
Review №40

Gotta be careful with them. Took our car in because we were told 5500 for a trade in. Any condition. This text also included an image of a car being towed. After verifying Any condition? we had it towed 60 miles (it didnt do the highway well and was leaking coolant). We were also pre-approved for a loan.When we arrived, they did approve us for a loan, and we signed over the vehicle and took the new vehicle. However they only gave us $1000 for the trade-in, and said they were unable to uphold their end of the $5500. If we had the ability to drive our car back we would have walked, but of course we couldnt because it would have required highway driving.Long story short, dont believe them if they tell you theyll give you x amount for a trade-in for any condition. Felt kind of ripped off by this.The experience in the dealership was fine. Chris (our salesperson) was very nice, pleasant to talk to, and enjoyable. But yeah, the whole being lied to left a bad taste in my mouth.In response to the owners reply, nowhere was up to included in the text message or conversion. See attached.

Ra
Review №41

Quick and easy from start to finish. Chris was friendly, helpful, and efficient and moved the process through quickly and smoothly.

Jo
Review №42

Ted, Tiffany, Addison and Chris came through yet again! This is the second vehicle we have purchased from them and they always make the process absolutely painless. If you’re looking for a dependable vehicle and want to purchase from someone who has your best interest in mind. This is, without a doubt the place to go. I truly can’t say enough good things about Ted and his team.

An
Review №43

Chris, Who was my salesperson understood what the situation I was going through. He went out of his way to help me amd get me a better deal on a vehicle so I could have a reliable transportation. Super amazing and knowledgeable guy. The wait was not bad either, Usually at a car dealership you are there for several hours. However we were in and out. I will say I am please with Chris and the staff at carsmart.

al
Review №44

Josh was our dealer and he was very patient with myself and my 8 year old daughter. we all know how long a day at a dealership can be and he made it much easier. very friendly & easy to talk to and ask questions. I am now in a car that is very nice and over exceeded my goals thanks to josh and the team. I dont have good credit but josh worked with me and was very open about realistic options. He was kind and nice to my daughter and kept conversation with her (which to a mom means the world) and i would recommend going to carsmart and asking for josh specifically! very nice honest no BS Kind of guy. Thank you Josh for all you did to help me get back up and on the road again!

Em
Review №45

Just came from Hastings, NE and met with Chris F! The easiest, smoothest, most friendly transaction we have ever experienced! Worth the drive and will definitely be back! No one will be disappointed when working with Carsmart and Chris

Cu
Review №46

Chris and Ted were wonderful. They did everything they could to get me in a car. I literally mean everything. I love my new car. If you are having doubts about getting a car, go to this place. They will help you.

Ni
Review №47

Chris was very helpful and was able to get the car I wanted . I would definitely come back if I ever need another vehicle.

Ka
Review №48

Chris is so amazing and friendly to worth with! I felt comfortable the whole time. Everyone there was understanding and welcoming! I ended up getting a car I loved.

Ka
Review №49

Spent a few hours there with Madeline 2 weeks ago and she was great. Very friendly and patient, didnt pressure me at all and was able to hold a great conversation during the waiting periods the entire time I was there. They were very accommodating and allowed me to come back the next business day and retrieve the items from my trade in and finish the paperwork as I were there longer than expected and had to leave for an appointment. Madeline and the entire staff were very helpful and transparent with everything throughout the process. The only issue Ive had is with the loan from my trade in still wanting payment from me when it was packaged in to be paid off as part of the trade in and finance of my new vehicle, which Im sure is something that will be taken care of shortly. Overall very pleased with the service and my experience there!

Sp
Review №50

Chris got me into a car I like. It was a bit of a process, due to coronavirus 19. But he was able to get me what I needed. Thank you.

Sh
Review №51

Car smart continues to do 5 star service this is my second car with them and I never even saw the inside of the business. I picked the car I was interested in and contacted the dealership . the next day I was contacted by Chris . And before the end of the day I was driving my new car . They even delivered it to me . Thanks again car smart , you rock ! Sharon dukes.

An
Review №52

I highly recommend Chris Foockle if you are looking for a car! Very professional and made buying my 2017 Ford Fusion a very smooth process! This is our 3rd vehicle that we have bought from here so that says a lot in itself!

ja
Review №53

Last night i took a 1st time buyer friend to the dealership and we couldnt have been more impressed. She got the exact car we came in for at a fantastic price and with 0 DOWN!!!Lara was an exceptional saleswoman and just an all around awesome person to work with.As a former car salesman this place is definitely a 10/10 in every aspect.Thank you Ted and Lara for getting everything done so perfectly!!!

Mo
Review №54

Let me start off by saying I was a first time car buyer. So naturally I had a boat load of questions.Josh was the most understanding and professional dealer and we are glad to have gotten to work with him. He showed us around and let us see what kind of cars we were interested in. Next he took us inside and talked us through the whole process which made me feel very secure and happy with my choice in CarSmart. He got me approved for a 2017 Kia Optima which I immediately fell in love with. I highly recommend anyone to CarSmart and more specifically Josh. He made my first time buying a car painless and a very happy experience!! 100/10!!!

Ch
Review №55

Chris was a joy to work with! With this being my first car buying experience, he took the time to explain things to me and to make sure to work with my budget. Overall, it was such a great experience! Would highly recommend!

Da
Review №56

I dont have terrible credit but i had recently been through a divorce so I was not optimistic. I was however very pleasantly surprised. Steven James was great to work with. He walked me through each step and I actually drove home a very nice vehicle that day!!! I cannot say enough great things. This was an outstanding experience. No hassle, easy in and out with a surprisingly great rate.Daniel Schultz = Happy customer.

Dw
Review №57

Just wanted to let everyone that my wife and I can not say enough good things about our experience at Car Smart. They got us the car we wanted at the monthly payment that fit into our current situation. Car Smart did what that other large car lot, Car......could not do, even after spending, literally hours while they ran the numbers. This after they assured me that there would be no problem getting us financed. Mike, our salesperson, was very professional, courteous, and patient throughout our visit. We were able to get a low mileage car that was still under the manufacturers warranty.When the owner, Ted Heater, says that they are a car dealership for the people.....you can believe him! Their follow-up after the sale is outstanding. They may not have the selection as big as that other car dealership....but they make up for it in the effort that they put into getting that newer car that you are looking for and need. Be sure you check them out!Oh...by the way... the chocolate chip cookies were a nice surprise!

Mi
Review №58

Great sales and finance people!!!!!! Quick easy and pain free process. Love the new truck they got me in, when no one else could with my credit. I have already handed out one of my 300 dollar gift cards to a friend and would recommend everyone I know to go here. After giving me a jar of pickles to congratulate me on my purchase, yesterday I got a box in the mail with sugar cookies thanking me for my business. Stand up company here. Thank you for helping me when I was in a pickle. Truly a dealer for the people.

Sh
Review №59

You owe $15000. Its worth KBB of $7300. that leaves $7700 of negative equity. You have $3000 of that so then there would be a remaining balance of $4700. Whos coming up with the $4700?This is how they respond to you looking for help or asaistance...Terrible customer service. Get who ever sent this message a new job!Then sends another message and says...Ok! I didnt put you in this situation. Its math. You asked why we couldnt do it and I explained why.

De
Review №60

Thanks so much. I had researched your company and decided it was the only place we would shop. If the car we wanted wasnt there, then it wasnt meant to be. Still, car shopping is very nerve racking. Not here! The butterflies calmed almost immediately after talking with Chris. We had brought in a list and he asked lots of questions to make sure he understood what was really most important to us and helped US understand that as well. Actually found a car that was just right for us and with a payment WE felt we could afford. He didnt try to push us towards a higher priced car that we could have qualified for. We were able to get the car that night. And a few days later stopped by with a couple questions and immediately received the help and answers we needed. Again, thanks so much for all your help. Its been a wonderful experience and we love our new car!

Sa
Review №61

We were helped by the lovely Hannah today. She got us in a car and made it crazy easy. She was super helpful and very knowledgeable. Would 10/10 recommend her and car smart for future car needs! Thank you Hannah!

Sc
Review №62

Needed a car with affordable payments and taxes paid. Chris was able to meet my needs exactly. Very happy with the results.

Ma
Review №63

This was my first experience buying from a car dealership. CarSmart was amazing. It was easy and fun. I came in with no credit and drove away in a 2014 Dodge Avenger with affordable car payments. They worked hard to get me the best deal possible. Lauren and Jake were super friendly and helpful. I can see why they have such awesome reviews and I would recommend them to anyone!

Sa
Review №64

I bought a IS 300 Lexus from Car Smart on Monday after having a not so good experience at another bigger well known dealership this past Saturday. After leaving that place I found the car I wanted online at Car Smart and called to confirm the Vehicle was still there and to set up a time to look at it. I had the pleasure of speaking with Chris Foockle. All though that one had sold Chris said they had a few others he thought I would like. We made an appointment for first thing Monday morning and he was right. I found the perfect car. The process went very easy and within a few hours I was driving away in my “new” car. I’m very thankful for the help Chris gave me. Sometimes as a women going on your own to buy a car is unfortunately not an easy experience but not at Car Smart and not with Chris. I also want to add that Mondays are Chris’ day off and he came in anyways. It was much appreciated.

la
Review №65

Great experience. Walked in and got great service from beginning to end from our salesman Mike. No pressure what so ever, leaving with a car we love. We were so stressed when we walked in, believing we would be leaving without a car because we were sure we wouldnt be approved plus no down payment , but they made us feel at ease, and went above and beyond to help us get into a great low mileage car. Even using our 1998 Van that didnt run as a trade in. We love our 2015 Chevy Sonic! Will definitely recommend family and friends!! Thank you so muchUpdate: 3 yrs later / 3-13-19. Went in and traded in the 2015 Chevy we had purchased from there back in May of 2016 and Hannah was amazing helping us get into our new upgraded car. Again,, great customer service, made us feel very comfortable with the whole process and got us a great car. Thank Hannah, Ted, & Jonathan for another great experience. We will be back AND will recommend you to everyone.

Ki
Review №66

I had the pleasure of getting Kevin as my salesman and he was nothing short of amazing. He was personable, funny, and super helpful. Im a first time car buyer and he made me feel really comfortable and secure in my purchase and answered all of my questions. The process of actually getting the car was also made really easy. Thanks again Kevin!

Ch
Review №67

I recently purchased my 3rd vehicle from CarSmart. Love this dealership and their staff! Would especially like to thank my salesperson, Hannah! Both she and Ted Heater worked some magic to get me out of my old car and into my new one! Thank you for another great car buying experience!

Si
Review №68

Walked in just to get ideas not thinking wed be driving out with new car. Thanks to salesman Kevin who helped us get info we needed and provided us with all the details we needed to be confident enough to make an amazing purchase! We wanna thank Kevin for an amazing experience! Even Ted gave us friendly service once time of purchase came to. We are very satisfied with our experience in all. The salesman made sure we knew everything before deal was final. The first car we were showed was perfect fit for our family. Thank you everyone at CarSmart!

Je
Review №69

I had get service from Kevin Dang! I have previously purchased a car from Car Smart in 2014 and came back to trade in the same car for a new model. I also sent my husband here to purchase his first brand new car and my mother-in-law. I would highly recommend speaking with Kevin Dang for great customer service! He made sure he explained the whole process while my husband and I were waiting and held great conversation with us. Ted and Jonathan were also great in making sure we received the best deal and went above and beyond to be sure we had fast service and weren’t spending our entire Saturday at the dealership. Everyone should buy a car from Car smart! I never feel like I’m at a dealership because they provide a family like environment!Thank you again Kevin!

an
Review №70

I was impressed the second I walked into Car Smart. I wasnt quite sure where to go and Lanie approached me immediately and asked how she could help me. I told her all of my wants and needs in a car and where I stood credit wise and financially. She reassured me that Car Smart could get me in a vehicle and that is exactly what she did. Lanie and Vick were great about helping me choose a car and explaining my options. We found a car that fit the bill and I took it home that night. Two days later I decided the car was too small and brought it back and Lanie and Vick worked their magic again and I left that day in a different car. They were very understanding and wanted me to be a satisfied customer and it showed. Both times that I went to Car Smart I kept the staff there past the normal business hours and there wasnt a single complaint. Everyone remained upbeat and positive the entire time. This was the third dealership that I went to for a car. I didnt like the attitudes of the other car salesmen or the vibes. The employees at Car Smart made me feel excited to buy from them. I will continue to buy from here and I will recommend this place to everyone I know. I loved my car purchasing experience.

Am
Review №71

Josh was great to work with and made sure I understood all the paper work

As
Review №72

I had the best experience at CarSmart! Hannah was so helpful. She started by being a great listener. I was able to let her know, what I wanted. I came back to test drive my new Jeep, and she had everything all lined out for me! Very thankful for Car Smart and the hard work from Hannah... to get me in my new vehicle! I’ll definitely come back! If, you’re in need of a nicer, newer vehicle. I recommend going and checking them out! I’d, ask for Hannah!

do
Review №73

Chris was very helpful and easy to work with. I recommend Car Smart to anyone that is in a situation. They rally work with you and help you out. Thanks guys!!!!

Ed
Review №74

Just purchased my first vehicle at car smart and Chris was amazing. Answer all my questions and helped me every step of the way. I am extremely satisfied with their customer service.

Am
Review №75

I can’t tell you how amazing Car Smart is. Hannah walked us through the entirely painless process and she was a delight to work with. I will certainly be back. The selection of cars and their conditions were fabulous. I can’t thank Hannah and Car Smart enough for all of their help!! I would recommend Car Smart to anyone-you have to check them out!!!

Kr
Review №76

I heard an advertisement over the radio about Car Smart. I wasnt sure weather or not I was really ready to purchase a new car or not. However, I decided to go in to Car Smart and see what my options were. The sales person I had Brittany was wonderful. I advised her that I wasnt sure if I was ready to purchase a car or not yet and she respected that. She gave me my options and we looked at a few car but still I wasnt sure weather or not I was ready. She didnt push me at all in regards to purchasing a new car, with that in mind. It meant a lot to me. I went to a previous car dealer and I was so pressured of buying a car, it was crazy. I did end up buying a car the next from Car Smart, and I am so happy with my new car. I would recommend Car Smart to everyone I know. I give them 5 star rating. I received great, customer services, and great car for a great price.

Br
Review №77

Awesome car buying experience. I worked with Josh, who is very soft-spoken but did a great job and was very patient with me. I could tell he genuinely cared and wasnt just putting on an act to make a sale. The pricing on my desired vehicle was phenomenal and I feel like I got a really nice deal on my old car trade. I am extremely happy with my nicer newer car!

Ki
Review №78

I went here about three days ago looking for a vehicle, despite my thoughts of it being like every other car dealership I had a phenomenal experience without even walking away with a car. As soon as I entered the door I felt welcomed and I was greeted right away by several people. I enjoyed the fact that I was able to browse through the vehicles before we ever discussed payment. The people that I worked with were very polite and professional but also were very upfront, honest and transparent about the process. I needed a little bit more of a down payment than I had budgeted for but trust me, once I improve my credit a little more I will be visiting car smart for my car buying needs. Thank you to all the wonderful staff I worked with and hopefully we will meet again !

Su
Review №79

This was way too easy!!! Professional and nice. Chris worked hard to help me out. I highly recommend them. Thank you!!!!!!!!

Is
Review №80

Lanie was a great help. I came in to get a car and I didnt have good credit or money down but the team helped me and my partner get a me get a 2017 car that I actually liked. Be aware that you do need full coverage within 24 hours, but other than that it is possible to come in and leave with a car the same day. The team is very personable and great. Lanie is great and she also lowkey convinced us to get a dog. Great person, cool place.

ra
Review №81

I really enjoyed working with the people at Car Smart! It is the first time in my life I enjoyed buying a car. Most car dealers just annoy me, but Car Smart really is different.Great people and genuinely fair deals on low mile, late model cars.I recommend it to anyone looking for a good used car.

Me
Review №82

After typing in my name and email address on their site, I was able to view cars in their inventory. I was contacted via email by a Customer Service rep who was very lax, not high-pressure. I set up an appointment for the following day, and my husband and I went in without expectations, so, if we were unable to get approved for a car we would not be disappointed. We were there for several hours due to how busy they were, but the environment allows this to not be a bad experience. They had 103.3 personalities there, a cinema on site for kids to watch movies, and serve free refreshments including hot dogs, chips and bottled waters. Every car on the lot are newer model cars. They are in pristine condition, and fairly priced. Our sales representative treated us with respect and engaged us in conversation while we awaited credit approval. He never gave us any indication we would have been a waste of his time if we didnt get approved. He never treated us like a sale, he treated us like he wanted to help us. We were approved and drove home with no money down in a 2011 car! They were able to work around our credit issues to help us get a new start. We will definitely purchase from them again in the future. They even have on site auto care to include oil changes they do for customers at a discount, even for the vehicles you did not purchase there. Great experience.

je
Review №83

Chris helped us find the perfect vehicle! He was very knowledgable and very patient with us. Would recommend him to anyone. Very easy and very smooth.

Je
Review №84

I do not have the best credit and Breanna and Ted Heater were able to get me financed and put me in a vehicle that is only 3years old!!!

Ke
Review №85

Today I met Mr. Chris he was very kind and helpful in choosing a vehicle today and with his expertise we were successful in making a purchase. Im forever in his debt thank you so much.

De
Review №86

We had an awesome experience. Good deal $, great car, good financing. We were very happy all the way around. Also very important, was the super welcoming atmosphere. Everyone there was just friendly and helpful, not overly used car sales type. They have toys at each table for the kids, a kids movie room, homemade cookies. Lots of extra touches. I cant say enough positive :)

Mi
Review №87

Giving them 1 star for the fact that they are dishonest and not straight forward. I submitted an application for a car, got a phone call the same day saying I am approved and all I need to bring is my paycheck stubs and drivers license. The next day, I drove there (30 minute drive) only to find out I am actually not approved, and would need a co-signer. So, I got a co-signer and submitted the paperwork. I sat there for over an hour waiting for them to tell me if it was approved or not. Came back NOT able to approve unless I put $2000 down. They ran my credit report to 20 different lenders and lowered my credit score by almost 30 points!!!! So the next dealership I went to informed me of this, and now my credit score was just below what I needed to get approved without a down payment. Got a car from the other car lot with no hassle or issues, even though CarSmart caused my credit score to be lowered. All of this was because they were not straight forward or honest with me from the beginning. DO NOT BELIEVE THEM IF THEY TELL YOU YOU’RE APPROVED. However, on a positive note, the sales associate Maddy was very nice and accommodating.-And I DO make the amount I quoted over the phone when I got “approved”, and provided pay stubs showing this. Glad I didn’t get a car here, I got a great car at a great price at a different location. I would recommend going elsewhere!

Te
Review №88

These people at CarSmart are awesome. Butch, my salesman, was excellent. Not pushy. Very laid back with his approach. They helped me when I thought no one was going to be able to. And, put me in the vehicle of MY choice and NOT what they just wanted to get out of their inventory. This has allowed me to start over the right way and couldnt be doing it without CarSmart. They deserve more than the 5 stars allowed.

Ch
Review №89

Ready to roll let car smart get you going 💯

Tr
Review №90

It was a very pleasant experience. Very honest and not misleading. Honestly not like all the other dealers. much better!!! Diana was my sales person and she was very easy to work with. Gave me vehicle options and gave me time to decide. Very happy with the experience and will be happy to return the next time I purchase a vehicle!

Sp
Review №91

Chris Foockle gave me an absolutely terrific experience. A+! Highly recommend!!

Ro
Review №92

I loved my experience at Car Smart. Laura was really helpful in helping me find what was right for me. I thought for sure I would not get approved because of my past, but Car Smart made sure they did everything they could for me. I would recommend Car Smart and Laura to everyone!!

Do
Review №93

They were so helpful and courteous! They hassled with getting me the right rate at a monthly price I could afford. Kristie Curry was outstanding! She helped me through the whole process and was so kind and patient with me. She stayed an extra 2 hours after close to help me close the deal! You guys are awesome, I bought my first car from here and with out a doubt Ill be back again in the future!

Pa
Review №94

I bought my car last week and can honestly say it was a very pleasant and easy experience. I worked with Nick, Mike and Jay (I believe was his name) They were very informative and easy going. I couldnt have been more pleased. They will definitely be getting my business for future car purchases. Thank you again for all of your help and getting me the car of my dreams!!!

ke
Review №95

Ted Heater/Car Smart is the real deal!! I didnt have any credit and they got me financed for a car without a co-signor.The process was quick and to the point. No long drawn out process.The cars are affordable, low mileage and new modeled.Thanks Ted Heater/Car Smart!!

gl
Review №96

Awesome dealers they made it happen. Great service great people. We got a great deal.

Ch
Review №97

Pleasant experience all around. Very nice, newer, high quality vehicles. Buying process could not have been easier. Atmosphere of the dealership is very pleasant. Even have a movie theater to keep the kids (and adults) entertained while waiting. Everyone there was friendly and helpful. Jake our salesman was awesome. Two thumbs up!Couldnt be more pleased with the entire experience and my new vehicle!Will definitely recommend Cart Smart and will use them for future vehicle purchases!

Ma
Review №98

Great experience, being a 1099 worker, it was hard to find a lender for me but Addison and Car Smart put it all together and got me the vehicle i needed. I would recommend Car Smart to anyone shopping for a vehicle. Pleasant experience and Good Hot Sauce! Just a overall pleasant experience and easy. They held the truck for me while I was on the road working. Repeat customer when I need another vehicle.

Ch
Review №99

I have bought 2 cars from CarSmart in the last 8 months, love them and I will continue to keep coming back! Its the easiest car buying experience ever! Big thanks to Laura for helping my daughter pick out her very first new car with all the features she has been wanting! highly recommend them!!

An
Review №100

My experience with Diana at Car Smart was amazing! From the time I walked in the door until the time I left she was helpful and very determined to make sure I leave with a vehicle. Best customer service I have ever received and I will recommend everyone to go here before any place else. 😊 Be smart and choose Car Smart!

Information
56 Photos
100 Comments
4.1 Rating
  • Address:3923 N Oak Trafficway, Kansas City, MO 64116, United States
  • Site:http://www.getcarsmart.com/
  • Phone:+1 816-452-5292
Categories
  • Business center
  • Car dealer
  • Used car dealer
Working hours
  • Monday:9AM–5PM
  • Tuesday:Closed
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–5PM
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