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Walmart Auto Care Centers
8301 N Church Rd, Kansas City, MO 64158, United States
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Walmart Auto Care Centers
Comments
TE
Review №1

Call before you go cuz they might be closed the one in Belton Missouri was!

An
Review №2

Price to put the tires on my car cost more than the tires

Ro
Review №3

It was a bad experience last night. They said they would call me when they were finished. They called to tell me they quoted wrong price so I agreed to it they said we will call you when done. I waited an hour in store went back they were closed an locked up. I had to wait 30 min easily till store manager could retrieve my keys then figure out how to pay for it at the grocery register

Je
Review №4

Have had pretty good luck here.

jo
Review №5

This place is slow frequently. Spend your money elsewhere

St
Review №6

Walmart church Rd Kc mo. NearLiberty MoI had them put 2 front tires I had brought we me on. They balanced them but my how they shookWhen I drove home. They charged $40 for an oil change and I quote ChiChi the lame cashier stated you have an oil Leak but were not allowed to tell u where or how bad it is! Ok WTH? I called them right back about the balance job the guy said bring it back. Why? I’d have to make another appointment. And wait another 1&1/2 hrs. By the restroom because the fricking waiting room was closed due to covid and they probably couldn’t keep up with cleaning it often enough. 🙄

Jo
Review №7

Best customer service I have ever had at walmart

Do
Review №8

I had a great experience. As long as you have an appointment youre fine. Word of advice dont go without one the day after black Friday when there appointments are all booked up.

Th
Review №9

Well, the job was done. And it was fine. The customer service is clearly not their specialty though. They do not give any impression of caring whatsoever. And that, to me, is very off-putting.

Sa
Review №10

If you want to pay for services that they DONT DO go ahead and go here. Oil change is much cheaper than Valvoline but THEY DONT ACTUALLY CHANGE YOUR OIL. THEY TELL YOU IT WILL BE 3 HOURS AND THEY WILL CALL WHEN DONE, BE SURE AND CHECK YOUR OIL AND FILTER AS THEY DONT REALLY CHANGE IT. I MARKED MY TIRES ON THE INSIDE BEFORE A ROTATION AND WHEN THEY WERE DONE ALL OF MY TIRES WERE STILL IN THE SAME SPOT???

Ro
Review №11

They were nice and understanding of my situation and helped me change out my lightbulb on my car

Bl
Review №12

Wouldnt rotate my tires said they were too worn..wanted to just sell me new ones. Nope. Took to my local shop. Got it done and they lasted many more months.

Wi
Review №13

They took good care of me. Replaced a tire for me and balanced it perfect. Good job fellas!

Ly
Review №14

One star is way much. 3.5 hours for an oil change when we were the 4th car in line is stupid. Nobody in the store would even try to make it right. Even talked to a store manager. Was just told she would talk to them. No discount. Nothing. All that happened was the person checking us out was glaring at my kids and mumbled an insincere apology for the wait. DO NOT GO HERE!!!!

ky
Review №15

Okay for an oil change but personally could use a little more training

Na
Review №16

I would like to share our experience me and my husband had at this walmart yesterday, 3/29/19. We had brought in an old model ford explorer for an oil change. It started with it will be a 2-3 hour wait...well we needed it done, will go ahead and wait. It actually didnt take very long to get it in the garage. They popped the hood and the FIRST mechanic said he wouldnt touch the car, there was too much oil spillage on top, which tells them there is a bigger issue and they would be held accountable if something happens. Another mechanic looked, said same thing, as did the third. Trying to scramble, my husband bought some stop leak for the oil...Had he not done that, the oil cap wouldnt have been unscrewed and the problem wouldnt have been found. We have had a message in the help center in the explorer that kept blinking low oil pressure, you know why?? Because the two rubber tubes to control the oil pressure that is located BEHIND the oil cap was DE attached! Hence the fresh oil they saw. If these morons would have taken literally 1 minute to unscrew the oil cap they would have found the problem, oil change would have been and everyone goes home happy. But nooo, apparently anyone can be a mechanic these days! Thanks Walmart you idiots, glad we didnt pay you all any money, DO NOT shop auto at this Liberty Mo. Walmart, they apparently have no knowledge, are dumber than a box of rocks and cant be trusted. Our pretty Pearl is not only fixed by someone who knows very little about vehicles but got a proper oil change! BEWARE!

Mi
Review №17

Came in for an oil change. There was one car in the garage when I arrived 3 hours later they still have not pulled it in. When I asked why they havent started she said they only have 1 working bay and there was a problem with a different customers car not starting

T.
Review №18

Chris working by his slef at counter awesome job

Cy
Review №19

Great deal on tires I was in need of. Everything was done in less than an hour. Perfect.

Mi
Review №20

Very over priced, dont recommend. They will kick me and dine you.

An
Review №21

Have always found them to be helpful and an excellent value. Expect them to be busy. Go shopping while your vehicle is in the shop.

na
Review №22

Always busy on saturdays but I was in and out fairly quickly. Bought a battery and had to change it in the parking lot. Mechanic loaned me tools to get it done.

Mi
Review №23

Bad did not any techs there to change my oil this place is lousy!

Me
Review №24

My husband said you guys are amazing! Mr. Javier is knowledgeable and helpful! Thank you for doing great in what you do!

co
Review №25

Was told 2 to 3 hour wait to put on one tire from having a blowout.....needless to say 4 and a half hours later here we still are. The oil change crew swam laps around the tire guys. Saw one employee stop and go outside to take a call on his cell for at least 15 minutes....this place is a JOKE, will never stop at Liberty MO Walmart automotive again.

Ms
Review №26

Waited and looked for an associate for 5 minutes after already waiting 5 minutes.... The associate had went out for a smoke break (hence the loud smell of cigarette smoke) but once they came it was a quick checkout.... Thankfully

be
Review №27

Service was good, less than knowledgeable techs

br
Review №28

Once they get the money for your new tires, they dont seem to care anymore...

Le
Review №29

The manager or counter person was very stressed, was short and impatient with her service. Walked away mumbled, and expressed her inconvenience for having to check on services offered. Probably not a good position for her to be in.

ta
Review №30

You cant go wrong with them

st
Review №31

Couple of monkeys with wrenches

Ja
Review №32

Slow as ever, expect to be there for hours for any service. Oil change took 2 hours and 45 minutes, there was only one person in front of me. Staff is to shorthanded and doesnt listen to orders or instructions.

Br
Review №33

Great service, fast and great job done

Ro
Review №34

Don’t buy Dunlop tires. They make you deal with the manufacturer and this my second one splitting. I have 6000 miles left! Must show manufacturer rotation every 6000 miles with oil change.

Pe
Review №35

Good experience. Only took one hour even though I didnt have an appointment

Er
Review №36

Wouldnt trust them. Takes forever to get ur oil change and customer service is non existent

Un
Review №37

About 4 hours for an oil change when we were 4th in line and all we get is a mumbled Im sorry. We talked to the manager and all she said was all I can do is call them.If I could rate it 0 stars I would.

Ji
Review №38

3 25 hour for a oil change!Never to return to this walmartand 1 star is is to much!!!

be
Review №39

Still waiting on a tire change... it’s been 6 hours

Cl
Review №40

I had a four hour wait. They did manage to get me out in three.

Gr
Review №41

3 to 4 hour wait every time I get a oil change and make your car leak too or put lock tight on your oil pan plug

An
Review №42

Marginal at best

Al
Review №43

4 1/2 hour wait for oil change.

Ro
Review №44

The only reason they didnt get the 5 Star was that I had a two-hour wait.

Re
Review №45

We stopped to get a trailer tire repaired and was told 4 people were ahead of us and an hour later there was 5 people ahead of us and 2 hours later we are still sitting and waiting

Mi
Review №46

Staff is very helpful.

Lo
Review №47

Tue best in and out

Da
Review №48

Great place

St
Review №49

Speedy service.

Ja
Review №50

This place is pathetic.

Ha
Review №51

Excellent as always

Ke
Review №52

3.25 hours for a oil change!!

Ci
Review №53

2hr wait for an oil change

sh
Review №54

Always too busy.

Dy
Review №55

It is good

Sa
Review №56

They suck

M
Review №57

Walmart automotive

IM
Review №58

Name Jeff

Ob
Review №59

I like to shop at walmar

Information
5 Photos
59 Comments
3.2 Rating
  • Address:8301 N Church Rd, Kansas City, MO 64158, United States
  • Site:https://www.walmart.com/store/234-kansas-city-mo/auto-care-center
  • Phone:+1 816-792-4226
Categories
  • Car battery store
  • Auto parts store
  • Tire shop
  • Oil change service
Working hours
  • Monday:12–6PM
  • Tuesday:12–6PM
  • Wednesday:12–6PM
  • Thursday:12–6PM
  • Friday:12–6PM
  • Saturday:12–6PM
  • Sunday:12–6PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
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