NAPA Auto Parts - Kalispell Auto Parts
200 E Idaho St, Kalispell, MT 59901, United States

Review №1

Busy, busy, for a Sunday. Very helpful for all your needs. See the guys in the back if your not sure what you need for your vehicles because they sure know their stuff. 5 STARS

Review №2

I love these guys! All the counters were manned, and the short lines moved briskly. I needed a certain kind of windshield wiper, and as usual, the staff guy (sorry I didnt get your name!) ran out to my car to make sure it fit. They always do this for me. Thank you so much, you are appreciated!

Review №3

Very helpful and very knowledgeable and good sense of humor and they were very eager to help and I left there with some pretty good advice on what I was doing and I ended up being very helpful very much for help.

Review №4

I have used NAPA products almost 40 years with only happy results. Quality parts for my heavy duty truck i depend on for my landscaping business.Ive never returned any parts due to quality issues. Friendly knowledgeable staff. Great prices.

Review №5

These guys are standup people. Broke my wiper trying to help and then payed dealership to source overnight and replace. Smart.

Review №6

I went in to buy replacement windscreen wipers and Mike there was so helpful he got me a great deal on some high performance ones that were in the sale and then duly fitted them for me while I was waiting to pay... nice staff good place

Review №7

Mike was very helpful and sweet and helped me get a better price for what I was originally thinking I had to pay and he totally went out of his way to help me find what I needed and I will be back foresure

Review №8

Good, knowledgeable staff. Helpful.

Review №9

Was being helped then ran to the truck for are phone there were 10 people in line and they kept helping new customers and didnt help us again so we walked out very expensive!

Review №10

Amazing, no word or long story can define it better.

Review №11

Never buy a battery from here. There batterys price are on the high end but a 72 month warranty is really nice. But if youre battery freezes it voids all warranty. So in MT we get bellow freezing temperatures. They would not work with me or prorate it out. The guy that was there told me he told 3 other guys the same thing. I called a couple places to check if this is a common practice for warranty. But so far Napa is the only place that has this in the fine print. Do yourself a favor and give your business to someone else.

Review №12

Very disrespectful with me and didn’t handle the problem the way it should be handled. Was nice to my uncle but not me at all. Disrespectful.

Review №13

The ol boy on the far left parts counter has always been my go to parts guy.He is very patient an knowledgeable and not afraid to pull out a book an dig.Best parts guy in town hands down.

Review №14

The workers were so helpful. Thanks NAPA

Review №15

Great service, products and very knowledgeable staff

Review №16

Good parts and speedy service

Review №17

They were very helpful. They answered all our questions and talked us through what we need to do. Excellent customer service.

Review №18

Very good service. Polite helpful they all help. Great store

Review №19

No masks on anyone. No help with what I needed. 😠

Review №20

Got exactly what I needed in a hurry!!

Review №21

Napa is definitely the best when it comes to the quality and service.

Review №22

Friendly staff and lots of in stock choices.

Review №23

Always my go-to parts store. Friendly, knowledgeable guys and a good inventory. Keeps me up and runnin

Review №24

Great service, they helped me find the right part and helped me figure out how to swap it out.

Review №25

They go out of their way to help you and make sure youre satisfied

Review №26

Very helpful

Review №27

Just know what u want

Review №28

Always great service. Knowledgeable staff

Review №29

Always helpful with any question.

Review №30

Amazing owners and great staff! Fast delivery! Always go the extra mile to get us our parts! Thank you!

Review №31

I love shopping at all NAPA stores and this one is no exception great people great service great prices

Review №32

Very helpful employees that know tools and automobiles.

Review №33

They were very helpful in getting my paint mixed and expanded the new products that I had not ever used before 6 stars

Review №34

Napa seems to always have what I am looking for, regardless of what it is compared to their competitors around town. The staff has a wealth of knowledge and will do their best to get you going with the parts you need.

Review №35

Didnt have any of the parts I needed for my car but they never gave up on trying to help thanks Napa.

Review №36

Real help,and found some sale items.!!👍

Review №37

One of my two main parts stores

Review №38

We love NAPA! When we first started out, roughly 3 1/2 years ago, NAPA was quick to reach out to us and establish a commercial relationship. Sure, they want sales, but Ive never seen that as they only reason. We cant say enough good things about our rep, and the store. They have been more than helpful helping us solve problems, or quickly mix a small bottle of automotive paint so we can offer some last minute touch ups to our customers. They have even worked with us to split up the cost of some larger purchases that have helped us immensely as we continue to grow. Whether youre just a vehicle owner looking for a light bulb for your dome light, or a busy commercial shop looking for excellent service and parts professionals, Kalispell NAPA Auto Parts will take great care of you!

Review №39

Im a little baffled by the organization system for parts. The part I ordered seemed to be on, then off the shelf. I called to check its arrival; Took a while to find the part on the shelf, then it was pulled and had my name on it. When I came to pick it up it seemed that there was no order with my name, in the system or on the shelf. After some searching they found everything I needed. Despite the confusion, the service was friendly and happy to help me with what I needed.

Review №40

Employees are super friendly and very helpful!

Review №41

Great staff good customer service 👍

Review №42

NAPA Auto Parts has been around as long as I can remember even before some of the other auto parts stores came into town I think it tends to have very competitive prices even for what I can find online and is a convenient place to pick up a spare bulb or part that you need for your vehicle I know that my mechanic Kelly Toman in Columbia Falls uses NAPA Auto Parts because theyre very fair in the prices and their products are very good quality

Review №43

Heads up, do not buy Napas Legend car batteries if you live in a state that has 0 and below temperatures in the winter. I have tried 2 of their Legend Batteries recommended by them, and once the temperature nears 0, they lose their cranking power.

Review №44

Our family has used Napa for so many years I lost count, we will not shop elsewhere for our parts. Customer service is amazing and staff is knowledgeable. Thank you Napa.

Review №45

Love Napa Kalispell. Steve Harrop is the best parts guy you’ll find. On the rare occasion I shop somewhere else because Napa doesn’t have what I need in stock, I’m always let down by the clowns behind the counter.

Review №46

Knowledgeable trustworthy business is done here. The guys are great and friendly with answering any questions. Go here first!

Review №47

The employee was extremely nice and tested my battery with a couple different devices to determine that my alternator was bad. Very helpful.

Review №48

Took forever and got the wrong part......NAPA used to be the ONLY place I would buy auto dad managed Courtesy Motor Supply in C. Falls (NAPA of C. Falls) for years!! Same thing happens there now too.Do not know why, but they have gone down hill in a big way........In this day with WAY MORE competition, they should be working harder to get better.Sad really.......

Review №49

Theyre very knowledgeable and its clean and they have the parts the first time

Review №50

If you need it for your car, they have it! First place I go to get parts!

Review №51

Great service

Review №52

Kalispell Napa is the BEST in knowledge, customer service and prices...This is the AUTO PARTS STORE OF MONTANA

Review №53

If they dont have your part, they get it over night !!!

Review №54

Fast, plenty of help, and a rly good supply. Going to pay a little more for the higher quality though.

Review №55

I do quite a bit of business with Napa and some of the other parts stores. They all do fairly well. Napa has some of the most knowledgeable employees in the valley. Often has much more in stock than the other stores.

Review №56

Good store with friendly staff. Maybe just my experience but I have been shorted on parts in my clutch kit and givin the wrong parts a few times but overall friendly and helpful crew

Review №57

Always good service, they price match, and they know my face and automatically apply military discount.

Review №58

A very good parts store with knowledgable people to help you find what you need.

Review №59

Great help and didnt try to talk me up on buying more expensive wipers for my truck Thanks for the great experience!

Review №60

They were very helpful and had what I needed😀

Review №61

Not impressed. Especially with Tony, very poor customer service.

Review №62

Friendly, knowledgeable staff and parts we needed were in stock. Love this larger NAPA store!

Review №63

They are helpful, fair prices, and mostly have what I need.

Review №64

The staff at Napa will assist you in finding whatever it is youre looking for. They will test your battery for free and if you need a replacement, they will install it on the spot for you.

Review №65

Great friendly staff!!

Review №66

There ok

Review №67

Nice staff and good sales

Review №68

Quick, knowledgeable, dont forget your AAA card before checkout.

Review №69

Napa in kalispell, has all the parts you need for vehicles, including body work and painting. If they dont have it they will do what they can to find it for you, or find out who can get it for you. They will even look things up in their catalog to find the right parts, like on a lot of the older vehicles.

Review №70

Decent store and help

Review №71

Good prices, the guys and gals know their stuff and they ALWAYS have what you need!

Review №72

In wet unpleasant weather these people still came outside to help me figure out exactly what I needed and showed me how to install it. For a non-mechanical person such as myself they were kind, generous and gave GREAT advice. I would highly recommend them.

Review №73

You pay a bit more for partsbut most of the time the parts you get are correct

Review №74

Np in and right out

Review №75

Great looking store with a large selection!

Review №76

Can’t go wrong!

Review №77

This is a good, old-fashioned auto parts store. The people behind the parts counter really know auto parts and are helpful.

Review №78

If no one else has your part they usually do but theyre more expensive

Review №79

It was easy to find and they helped us put the part we need on.

Review №80

They had everthing i needed to get the job done. Knowledgeable staff.

Review №81

Courteous cooperative good place

Review №82

GE o rings 4 water filter... We looked all over town to get the right size and Napa Auto Parts had it. Who would have thought

Review №83

Best place in town to get parts the people actually know what they are talking about

Review №84

Nice folks just cant find the parts u need

Review №85

Very helpful people who know their parts

Review №86

Great service , had all the parts I wanted, fair price

Review №87

Friendly knowledgeable staff. Great parts inventory and availability

Review №88

Friendly and knowledge staff, with fair prices.

Review №89

Good store and knowledgeable staff

Review №90

Very knowlegable staff , and usually have the parts that I need !

Review №91

Bought a thermostat for my car but it was defective and they would not take it back because I did not have the original box. I did have the receipt however. Defective is defective box or no box!

Review №92

Knowledgeable people & reasonable prices.

Review №93

Most Knowledgeable, Nice, and Fast Auto parts Store in Kalispell Montana.

Review №94

Helpful employees, have many parts in stock. In and out in a matter of minutes with the parts I needed.

Review №95

Very helpful and exactly the right part!

Review №96

Friendly service and good advice!

Review №97

Great smart staff and stock good products!

Review №98

Quick and great auto parts

Review №99

Customer service is improving worth it...

Review №100

Excellent service, usually get the right parts!!

16 Photos
4.4 Rating
  • Address:200 E Idaho St, Kalispell, MT 59901, United States
  • Site:
  • Phone:+1 406-755-5248
  • Auto parts store
  • Trailer supply store
  • Truck accessories store
Working hours
  • Monday:9AM–4PM
  • Tuesday:7:30AM–7PM
  • Wednesday:7:30AM–7PM
  • Thursday:7:30AM–7PM
  • Friday:7:30AM–7PM
  • Saturday:7:30AM–7PM
  • Sunday:7:30AM–6PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • Quick visit:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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