Easiest car purchase Ive ever made! Texted the GM a few times. Discussed what I was looking for. A few texts and calls and the deal on my truck was done. No hassles. No back and forth. A true no nonsense interaction. Came from a long distance to pick up my truck. They had everything ready for me and I was in and out in less than 30 minutes. Im now a customer for life!

Frank was incredibly kind and helpful when purchasing our truck. He truly made the process easy, with zero pressure and has been kind enough to follow up with us after our purchase too. Highly recommend reaching out to him if you find yourself at Coggin Chevrolet

Helped my wife and I purchase a vehicle and made some sacrifices for us to get what we wanted. Nice sales associates and very kind to our children. Thanks to everyone who had a part in getting us together for our future.

Brad exuded excellent customer service while going above and beyond! Truly a WOWING experience! Service team delivered superb service! Exceed all expectations!

Went to get my oil changed for the first time at this dealership. Wow what a great experience, Jacob was great kept me informed the whole time. I was in and out within one hour also had some other things done to my truck. Would definitely recommend this dealership. Thanks a lot for the great customer service I received .

This is the only place I take my car to be serviced since having it. First visit was in early 2018, however the last 6 months of my car had significant issues which cause could not be determined accordingly and limited guidance was provided. While out of town visiting loved one, I had an oil change at the dealership the care was initially purchased from and they were able to find out what was going on with my car. However, I was unable to await for the appropriate parts to arrive and needed to return to Jax. Car was still drive able. Both dealerships collaborated to ensure the correct diagnosis and parts were ordered for my return to Coggin. General Manager, John was a great lead during the whole ordeal. He was able to understand my frustration and provided as much education as possible and worked on solidifying a solution. John kept me in the loop during the entire process and restoring my faith in tremendous customer service. Once I arrived to Jax to drop my car, John greeted me and had a loaner with gas ready for me for the day. My car was ready in 3 hours with full diagnostic and test drive to ensure no additional issues. I am grateful the issues with my car have been resolved!

Frank Shannon came out to greet me and we walked the lot together and he got me a couple prices on used vehicles that caught my attention. Good guy. Give him a shout if youre interested in their vehicles.Decent selection of vehicles, but the sticker prices seem crazy to me these days. Ive bought $40,000 vehicles in the past just out of sheer arrogance and ignorance but I just cant wrap my brain around what theyre asking these days.

I always get great service. A big thanks to Randy Cygan . He always goes above and beyond for my Wife and I when we go in for service . We have beem buying trucks since 2011 and trade often. The most recent was a Tahoe and a Corvette. We always deal with Carey Watkins who is the best Salesman in the business. These two men are definitely your biggest asset.

I had an appointment at 9:30 AM and nobody even looked at my truck until after lunch. The communication with me was terrible. On the second day I had to call 10 times to get somebody to call me back and let me know what was going on. In the end no service was performed. The only option they gave me was a new transmission that is back ordered for four weeks. I believe there was another option but they wouldn’t even consider that. I bought my 2016 truck there and have it had it serviced there many times very very disappointed with this experience.

WOW, THAT WAS EASY! I have not purchased a car from a dealership in years because I did not want the hassle. When the new body style Suburbans came out it was just too tempting. Through a friend, we found the exact car we wanted at Coggin Chevrolet in Jacksonville and had nothing but positive interactions with each person we talked with there. When the car was ready, we were in and out of there in less than an hour! I would highly recommend this dealership!

Excellent service. I went in because of a noise front end by the tires. I left with perfect advice to change tires that had low treads. They charged nothing. And after changing the tires a week later, there is no more noise. Thank you Lord. They were right. I will be a delicated customer after first great experience with truth and honesty shown on their part. Highly recommend service department

Had my Chevrolet Impala Premier serviced in SeptemberEngine cover never securedAir filter housing never securedNew front brakes and the next day the wheel bearing needed replacedTransmission was flushed per their recommendation. Two week later transmissions overheated and would not shift properly and would not go into reverse.Took it back to dealer to be told transmission needed replace for $6000.Went to service mgr thenused car manager with no satisfaction.Don’t deal with these people.Service tech don’t know what they are doing.

My husband and I had an exceptional experience at Coggin Chevrolet. Dustin was very patient, polite, informative and welcoming. The professionalism was by far better than other Chevy dealerships in the city. If you’re looking to purchase a great vehicle from a great car professional; look no further. Dustin is the person! Ask for him and you won’t be disappointed.E. West

Bought a 1996 ranger from this dealer. Agreed on a price and gave me great price for my trade in. The ranger unfortunately did not make it home. I towed it back to the dealer and they were able to figure out the issue and fix it completely. Thank you to Jim Taylor for the call backs and keeping me up to date on any developments and for willing to offer me a loaner. These guys stand by their product and that goes a long ways.

I traded my car in for a 2019 Chevy Equinox and I love it! Peter made my experience here a far better one than I could have imagined. From start to finish, it was smooth sailing. I’ve been to dealerships and felt like just a customer. Not here! I told him what works for me and he walked me straight to my new truck. I know for a fact that when I am ready to upgrade, I’ll be looking for him. He’s still a call away which makes this experience even better. There is no where else in Jax that I would want to purchase from! I am absolutely Team Chevy from now on. It was a pleasure meeting Peter and the manager, I even met my detailer! These guys are the best! Thank you again, Peter!

Scheduled to have my frontal air bag inflator replaced due to a recall. I must say the service department was spot on and very helpful. Easy in and out in a reasonable amount of time. Thanks Jake!

I had a scheduled appointment but was able to come in earlier. As soon as I was there I was greeted by I believe his name was Mark. He went to look for the truck I was interested in. He came back we talked for a little bit than he let me look around without constant harassment. I liked that. I ended up getting a different truck but I am extremely happy with my purchase.

I’m a first time car buyer. Had the best experience here with Daniel. He was so courtesy and had the best customer service. He answered all my first timecar buyer questions. I know I got the best deal, car and warranty at this place. They made everything quick and easy, offered top dollar for my trade in and even through in a new car freshener. Go ask for Daniel he’ll give you the best service you could dream of

Rome was an outstanding Sales Person. He knew the product. Heard what we needed and matched it. He created a great experience after a bad one at a competing dealership. He was straight forward and attentive to the details. Clint was great in finance too. Michael the sales manager was awesome in working out the deal for us on terms that aligned with what we were looking for. John Hipp was great too, really appreciate him as the GM taking time to speak with us and offer to assist us in the future.

I had a great experience at Coggin. Mikey was great. No pressure. Gave me all the options and information up front. When I finally decided on what I wanted, there was no haggling back and forth and they had the paperwork ready for me to sign when I got there. Extremely easy process and I felt they were very fair with pricing.

They made me an offer on my car, and was exactly what I was asking. The team made it quick & easy. Salesman Peter Minko made made the process simple & enjoyable, with great conversation. GM John Hipp even extended his appreciation and made sure I was satisfied. Thank you to the Coggin Chevrolet At The Avenues team!

If I could give more than 5 stars, I would! I had such a great experience buying my new Chevy Equinox! Dustin was absolutely amazing to work with. He was super patient and he answered all of my questions. I have never owned a Chevy and knew nothing about them except for what I learned in the short time I researched them. I was nervous about it since Ive always been a Honda girl, but Dustin put my fears at ease and wasnt pushy at all. He was open and honest with me and that was a refreshing quality to find in a salesman. I highly recommend Dustin. Clint also helped with the financial aspects of the purchase and made it so quick and easy! Excellent job, guys!!! 😃

Always courteous and professional job done in timely manner

Melanie got me in and out fast! My battery was defective and she worked me in and took care of it.

Best car purchase experience I have ever had.

Outstanding Customer Service, Thank you Anthony.

For the first time I made an afternoon appointment for oil change; they got the job done and returned the car less than 45 minutes after I handed the keys. For an auto dealer, that is super fast considering all the things they check !!

Daniel was very responsive and patient as we asked our many questions. This is our first truck so we wanted to make sure we got into one that would meet our needs. Daniel is very personable and professional. He was truly a pleasure to work with. Joey was very honest and professional when walking us through the financial information. We are very happy with our experience at Coggin Chevrolet at the Avenues!

Great job by the Service team taking care of my upgrade needs. Parts came quickly and work was done promptly. Good communication from service advisor.

Frank S. is the sales rep you want! He bent over backwards to help me with my purchase. He is the reason I bought from Coggin! It’s nice to have a personal and friendly car buying experience again!

Dropped off my vehicle on a Friday afternoon. The service team was unable to get to my vehicle, but I was not notified, so they just kept it overnight without alternative transportation. On Saturday morning I was on hold for 18 minutes tying to get a new ETA for when the service team would get to my vehicle. I never made it through to a rep... I actually physically arrived at the dealership while still on hold, and saw my service rep sitting at his computer with no idea I was still holding for him. They completed the service a few hours later on Saturday, but the same check engine code came right back on on Sunday. I called the dealership to let the service team know and I was not able to reach an advisor. The receptionist took my info twice for a callback, but I never received a callback. Ive purchased two vehicles from Coggin, and Im only 31 years old. I will be purchasing more in the future, but it likely wont be from Coggin.

Emergency out of town repairs made quickly and honestly. Unscheduled late afternoon walk in on a busy day was accommodated as quickly as possible. Very professional and patient staff. No games. Would highly recommend.

Service was great, Randy kept me posted about everything. My car is running great so far again. Only thing I would complain about is the inconvenience of not having a rental right away.

Very professional service. I always use them for any issues with my car, no matter the cost.

Brought my Corvette in for transmission shutter. This is the second time. Fluid was changed to the improved fluid and so far so good. Very satisfied with the service writer. Got me right in and kept me informed. As a note, not related to the service writer, I made the appointment on line. The appointment time was recorded but none of the information I supplied was available to the service writer on his computer. You know something is not quite right when asked; What are we doing for you today? Seems to be a software issue that really should be fixed ASAP to help the service writer better prepare for the customer. My vehicle is always serviced at Coggin Chevrolet and I am always satisfied with the outcome. Hopefully I wont have to return with my Corvette with this same issue.

I found the prices too high. Also, the waiting time was excessively long (over 2 hrs) for a simple oil change and 2 air filters replacement. My comments based on comparison with same services in South FL Chevy dealers.

Overall the quality of work is good. The most critical point of the service where I experienced failure on your dealerships part was in communication and customer service. I watched one of your service managers have a breakdown in front of several people which was not confidence inducing. Your people running the desk are the face of your business. They have to understand that and conduct themselves accordingly. Also if a service is likely to take more than a day the customer should be notified of that prior to bringing the vehicle in for service. Getting a phone call after your vehicle has been kept for eight hours and being told you’ll get it back to you the next day makes your dealership seem untimely, scattered, and overall lacking in professionalism. However, the quality of the work seems to be good, because the issue in my truck is fixed and I have my vehicle back. But I lost two days of work AND I’m paying $2,000 for a service. Losing days of pay wouldn’t work for most people, I’m fortunate that my job allowed it.

Frank and Mike were very helpful! Got a great price for my used vehicle and friendly service.

Scott Messmore, great sale representative, made my day with a new car, subaru sti, great milage, great price, easy process, will definitely recommended it.

Had a great time purchasing a new vehicle. If you want a great sales person, ask for Ellis. He made the purchase amazing.

Before reading the actual review let me start with I love Coggin Chevy my family has been buying from Chevy for years I bought my first NEW car from Coggin and my first USED from Chevy on Phillips highwayfor the time I waited to get an oil change and tire change from 9:40 to 1:15 about, I dont think the price I paid for oil change and new tire was fair because I had a coupon for $49.95 oil synthetic change, the associate explained that my oil change was actually about $56 and took off $10. I still have the receipt printout which was a little confusing overall I paid $258 about for oil change and new tire....

Melanie Vergotz is my main contact at Coggin Chevy for all my service. She is always easy to work with, she gets back to me, and gets me through my service time quickly. Great associate!

I am coming back in to see Mike Harper. The service rep was great, but there are a couple of issues that need to be to be corrected. I had planned to come in today, but found out that I have to have an emergency heart catheterization

Shout out to Peter for the great customer service. My wife and I stopped in to look at their used car lot for an SUV. We drove off with an VW Atlas and couldn’t be more happier. Again, thanks a lot to Peter and the coggin team.

Had a great first time visit I didn’t have an appointment to this facility and they accommodated me immediately. Servicing of my car was not lengthy and the courtesy service to the mall to wait was even better

Edgar Hobbs was Great!!! Excellent sales man and knew what he had on the lot to offer me. He made the sale!

My service advisor was Melanie and I am so glad she was the one helping me. If I could give her more than 5 stars, I would. Communication was great. Service was great. Price was great. She worked her magic on a $3000 repair and got it down to $541 because she knew what she was doing. I would definitely recommend her to anyone. Oh, and one more thing Go Bills.

Amazing service go see Peter, hes down to earth friendly and honest. He DIDNT live up to the typical car salesman mentality. I will be back to buy another vehicle from him very soon.

I’ve been a customer for several years. Recently I purchased a Silverado Custom that ran into critical issues at 6k miles. The team made several attempts to repair but after multiple trips I had to speak up as it was not dependable and unsafe. My job was in jeopardy, I take care of my aging mom, and the sole parent to a special needs child. I was desperate for help. We met, we discussed, and with a handshake the team promised to make it right. I walked out with a more than fair replacement with NO impact to my already strained budget. I never thought I would post something like this, but I am forever grateful to these guys, to God, and Coggin Chevrolet. Shoutouts to the following superstars in my book. Know if you shop here you’re not just getting a Chevy, your getting a support team who has your best interests and family in mind. The sales and service staff shared some genuine kindness, feelings, and their solid sales and service philosophies and policies.Thank you to:Anthony Savasta, Mike Hopper, Mike Walters, Omar Hariri, John Hipp, and Carey Watkins.

The sales guy here literally told me not to waste his time if I was going to buy today. Im not buying today but Im buying within the month.

Dropped off a car for service and the advisor was very efficient getting us in

Took 2.5 hours to get an oil change with an appointment. No courtesy shuttle available. No updates on car, had to ask if done, after it had been longer than the time given.This was my first dealing with service after buying my vehicle here. Doubt I will be back.Sales is great, service needs improvement.

Repairs were done on time and on budget with the quotes given. The Service Writer Randy Cygan, was responsive and kept me updated. The price given was lower by hundreds of dollars than competing estimates.

Excellent service and treatment of their customers including myself.

Frank and John Hipp were GREAT to work with, making sure I was happy before and after the sale. I would highly recommend Coggin Chevrolet for any auto purchase in the future. Ask for Frank! He will put your needs first!

They say the used car department is certified and up to standards and they give you this safe and reassuring feeling that they keep their word but I have recently purchased a vehicle from there and here it is months later at least 5 months and the car is not working properly the car has less than 50k miles on it and I can’t get any help or no acknowledgment of my contract with them Can someone help

Very curtious. They actually listened to what I wanted instead of what THEY wanted to put me in. Customer service is phenomenal and attentive. I will be going back.

Dustin was a fantastic salesman after buying my two vehicles from him in a span of a few months. He deserves a lot of credit for his hard work and dedication for working with his customers. He helped me work something that was almost impossible to possible and now I own the vehicle. Thanks again

Frank our salesman was fantastic!! He was very helpful in helping us purchase our new Blazer. He was completely knowledgeable of our chevy vehicle and all the options in the vehicle.

Easy to schedule an appointment on line. Staff was courteous and professional. Service was completed in a reasonable amount of time.

Dustin was a huge help. I saw the car I wanted online, asked for more information. Shared a few texts with Dustin and went in and bought it. No hassle, no nothing - just found a car and bought it with no issues. Didnt even try to get me to spend more money or anything.

I highly recommend buying a car at this dealership! Marquise Harts is a great salesperson that helped find me the perfect vehicle. I know it seems like the easier route to buy online, through CarMax, or a private person - but this buying experience made me think otherwise. As long as there is an understanding that they still need to make money on the deal and that you dont want to feel taken advantage of - there is a middle ground where everyone can feel good. By the way, I LOVE MY CHEVY BLAZER.The dealership was great also. Everyone I worked with was nice and easy deal with. I know that it may seem intimidating to go into a dealership as a woman, but I thought it was fun and liberating to work through the deal on my own.

Edgar was so patient with me while I picked between several vehicles. The process was so easy. I basically was able to get everything done with him via text before even stepping into the dealership.Thank you!

Mark and Joey are both great. They helped me get the truck I wanted and made sure everything was good for me to drive that truck off the lot

From the phone call I made to the end of my oil change, everything was fantastic. Person that assisted me on the phone was able to get me in quicker than I thought. Once I arrived everyone was very friendly and helpful. Even though they were busy first thing in the morning, they were able to rotate my tires, top off my truck with all necessary fluids, and did the oil change fast! Overall, it has been the best experience in Jacksonville for my oil change. Thank you guys!

Originally brought my vehicle into the dealership on 14 April 2021 for out of range coolant temperature reading. Told service advisor that cooling fan was observed by me to be working intermittingly. Vehicle was taken in for diagnostics while I waited at the dealership. Approximately 30 minutes later service advisor contacted me and said that everything looked fine and that the coolant temperature reading was normal. I was then told that there were several areas of concern noted by the mechanic regarding immediate needed repairs. The repairs included a leaking air conditioning compressor, rear brakes and oil change. After asking additional questions regarding the out of range coolant temperature reading I was again told that the mechanics diagnostic check was negative for any other issues. Based on the reassurance of the service advisor I agreed to have the other suggested work done to my vehicle. I returned home to await the completion of the work on my vehicle. Later that day I was contacted by the service advisor who told me that my front brakes also needed replacing. I questioned why this had not been mentioned along with the earlier findings and was told that it had not been noticed at that time. I agreed to have the additional brake work done because I was told that it was to my benefit to have it taken care of. After it was all said and done with I paid $1598.53 for work that I had not originally brought my vehicle in for.On 3 May 2021 I again brought my vehicle to the dealership for the same problem that was present on 14 April 2021. After having the vehicle for approximately 45 minutes I was contacted by service advisor and told that the cooling fan was not working properly. This was the same info that I had provided to the service advisor on 14 April 2021 and was then told that no issues were found by the mechanic during his inspection. After it was all said and done with I paid $750.00 to have problem pertaining to out of range coolant temperature reading corrected.This situation has left me with the feeling that a serious effort to resolve the issue with my vehicle had not been made during my initial visit. In reality I believe that this event turned into a search for more obvious mechanical issues that would eventually cost me $1598.53 for repairs that had nothing to do with why I had taken my vehicle to the dealership in the first place. To add insult to injury the problem was diagnosed on my second visit as being what I had spoken about during my initial visit which was the intermittent working cooling fan. The $750.00 to replace the cooling fan along with what I was previously charged for other unrelated repairs came to a total of $2348.53 for my vehicle within a two week time frame. Also forgot to mention that my vehicle was at the dealership for five days before the repairs were finished to replace the cooling fan and no shuttle service was available to assist me with my return to the dealership.

My Service Manager - Mike Hopper did an excellent job, taking care of my cars service.He kept me updated on the service in a timely manner!

Anthony was very kind, helpful, and communicated updates about my vehicle well. He worked with me to secure a rental car while my truck was in the shop for two weeks for a transmission rebuild covered under warranty.

Amazing service from end to end. Randy was extremely helpful, took time to explain everything that was needed and made great suggestions. Ill be servicing my vehicles with Coggin from here on out!Thank you for great service.

Amazing experience! So friendly and knowledgeable! I can’t say enough great things about my car purchase here! No pressure, great price, customer focused!I Would recommend to everyone!”

Mark was very helpful with assisting my mom and I with my new Camaro! I will be sure to refer him to My family and friends!!

Both John Hipp and Daniel were amazing. John gave me weekly updates and excellent unheard of service. It was by far the best car buying experience I have had.

Sales and service teams are great to work with. John Hipp was awesome to deal with. Best car buying experience Ive ever had.

Mark took amazing care of us and made this experience such a pleasure. This is our fourth time buying a car at Coggin and every experience has been consistently great.

Randy is the best. He is the only reason I use this dealership. I really miss James

It really was outstanding to do business with Coggins service department. I can say of the multiple dealerships I do business with coggins service department was easily the best because of Randy! Thanks again!

As always the service department is quit to help. They communicate their findings and give you options. I usually speak with Mike Hopper who always goes out of his way to help. I have had many emergencies and tire blowouts and he is quick to get a plan in action. Great team.

Terrible! They didnt do the work they charged us for and only did some of the services required on the 100,000 mile service that was requested. The entire top cover on the engine was still covered in dust and looked like it had not even been touched or anything removed to replace the spark plugs, and they claim that was done. They claim to have checked the brakes as asked, but the wheels were not removed or rotated like they should have been so I doubt they checked the brake pads. When the service manager was asked about the quality of service and why we were charged over 4 hours of labor when the car was done in less than 2 hours he was confrontational and refused to reduce the charges or labor fees.We moved from the courteous state of Texas and our dealer Classic Chevrolet would clean off the dust/debris under the hood when performing a service so as not to get dirt inside the engine! They would even run our car through the car wash before returning it to us. Maybe expecting service from a service department is just too much.Not at all what we expected from Chevrolet! So disappointing and I guarantee we will not be purchasing our next vehicle from this shady dealership.

I have been contemplating getting a new Tahoe for the past 6 months. I started the search with sales team in January of 2021. Peter, sales associate, would notify me when new Tahoes were on the lot (they are in short supply) and I would test drive them and review the features. There was plenty of times I walked out without a Tahoe because it wasnt the one. Peter was wonderful to work with while I was unsure of what I wanted. Peter brought in John Hipp, the Chevy Sales Manager to see if there was any new Tahoes coming in that had what I wanted at the price I could afford. At the time, there was none coming but he would call me when one would come in. Within a few weeks, 2 Tahoes showed up and he called me immediately. I had a hard time decided which one I wanted, do I buy the one within my budget or spend a little more for more features. John and Peter never pushed me into making a decision. They knew I was struggling to make a decision and they allowed me a room to myself. John told me look, you do not have to make a decision today. This is a large purchase and I want to make sure you feel good if you decided to purchase. It put me at ease that he really cared about me and not so focus on the sale. At the end, I went with the one within budget and John and Peter did a few extra things to make me feel that much better about the purchase. A few days later in my Tahoe I am VERY happy with the decision. No regret! Great custom service, never felt like I was being oversold, great price and great trade-in amount. Will be coming here again and referring all my friends!

Great online tools made the purchase very easy. Rome was great to work with; Answered all my questions and took care of all of my needs to make sure I was in and out quickly.

Randy in the service department does a great job

Flawless experience from Coggin. Started with significant worries about my vehicle, from transport to needed repair to cost. Staff at the dealership made every step simple, quick and very reasonably priced. Highest recommendation!

Went to an oil change yesterday scheduled for 1 PM and didn’t leave until 3:30 PM. It would have been fine if they didn’t leave my truck sitting without telling me it was finished while I was in the waiting room. I was hoping for a quick oil change. Next time I’ll just do the oil change at home.

Dropped my car off at 10 am for an oil change, Melanie informed me it would be about 3 hours and she would call me when my car was ready. I returned to the dealer at 1:45 and saw my car parked near the service office. I wanted to be courteous and allow Melanie to call me instead of rushing her if in fact my car was not completed. I sat in the waiting room and waited. At about 2:30 I sent Melanie a text message to the number she sent earlier. She did not respond. I figured your office was busy and my car wasnt ready. I waited some more until 3:15 pm until I walked into the office. Melanie did not even say anything just placed my keys and told me my balance. I looked at the paper and it said my car had been ready since 1:40. I never received a call or text to inform me my car was ready. The only reason I went to coggin was because Nimnicht was further away, but next time I will drive to nimnicht to get my oil changed and any other service my vehicle requires.

I came in because of a recall on my Chevy Equinox. Randy and Brad were very friendly and kind. Btw, Maria who drives the Shuttle was great as well. They all showed great customer service skills. I was so glad to see that your company still has that these days :)

Sales and financing communications were great and responsive. It was a good experience overall except for the vehicle not being cleaned up prior to me arriving and costing me 45 extra minutes of waiting after all paperwork was signed. I expect new vehicles to be spotless clean when taking delivery which is the normal expectation in new car sales. The wash and vacuum that was preformed helped but it was still not in total clean/new condition and should have had a full detail.In light of Covid 19, I was somewhat surprised by the lack of attention to detail and would have expected better cleaning standards.All said, I love the Silverado and think the Omar and Michael did a great job!!

It took several tries / visits for the service techs to diagnose the problem. Once we were able to drive the truck into the dealership during the problem occurrence they did get right on it and repaired it. Appropriately, under warranty.

We picked a great day for service. Early Saturdays the dealership wasnt busy with customers but later on they got real busy. As always their services were spectacular.

Very efficient, very polite and professional. Randy is an excellent service advisor

I was able to drop my truck off late afternoon the day before my appointment. Dropped off with Mike Hopper and Neil. Received a call early next morning with a prognosis of a cracked condenser coil. Later that day while I was out dining I got a call the truck was ready to go. I was told in person the general explanation of the failure and was confident the job was completed correctly. Good work on the technicians part.

Mel is always amazing. Last week, I had an unexpected tire problem and she was able to fit me in without an appointment. She was so courteous and got me in and out quickly. I continue to drive across town to come here because of your awesome staff.

I was in the middle of negotiations on a vehicle and Michael sold it out from underneath us with out even a courtesy of telling us someone else put in an offer!! I will NEVER GO THERE AGAIN!!

Between the sales guy Carey and the GM. This visit was by far perfect!!! I purchased this vehicle purely online and the process was amazing! I hear the VP/CMO of the company Mr Maric is to thank for this process!! Kudos on making it so simple, quick and easy!! Everything was a breeze and even trading my car back was efficient. I’ve bought/leased 5 vehicles through asbury and it’s the only place I’ll go! Keep up the great work team

Wouldnt go any where else. Service is always amazing and on time.

My husband dropped off his truck to get a diagnostic to realize that he needed a new battery. The reason for bringing the truck to Chevy was that he got a radio installed by Best Buy.(never again) Apparently, when Best Buy installed the radio, it did something with my husbands truck and and he thought that it wasnt the battery but when they did the diagnostic at Chevy, it turned out he needed a new battery. Over $400 later he was driving home after picking up the truck, and all of a sudden his AC started blowing hot. He called Randy right away and sent him a text and explained that his AC was working fine when he dropped off his truck. A manager Jim texted my husband and asked how his experience was. He explained the whole situation and what happened.This happened on Monday Aug 2nd today is now Friday Aug 6th nobody has called back or texted back. My husband has called every single day four times a day leaving messages and nobody is calling back.... The worst customer service we have ever experienced being in Florida. Very rude and disrespectful. Well I have a manager called.....

Salesman frank the was very professional and helpful, made the purchase of my truck very easy and stress free.

Edgar was awesome, very helpful, very professional. The process was very straight forward, They didnt try and upsell me on something I didnt want, would highly recommend.

Great service department - trustworthy, great communication, and excellent customer interactions. Randy is top notch - one of the best service advisors I’ve worked with.Highly recommend for all your Chevrolet repair needs!

Service man was awful so awful I forgot his name! When I say service man I mean the guy at the front counter!!

I spent 2 days with a sales rep trading emails and information for a vehicle I wanted to purchase and filled out credit app and the next morning I was told it was sold. How do you sell a vehicle that has already been looked at by another customer and is waiting on financing. Well thus morning I call the dealer and vehicle is still their because the MANAGER SOLD IT TO HIS FRIEND AND HAS NOT PICKED UP is what I was told by the sales rep. I asked for an email address so I can file a complaint and they wont even give that.. it has been very disappointing to say the least. But I will never recommend or by from Coggin dealers.