Mike was VERY helpful and accommodating. Enjoyed dealing with him

Mike Mason is great. This is my 3rd car from him at Bacon and as always it was a very easy experience and he helped me get the best deal on my new GMC Terrain. I love my car and will continue to go back to Bacon in the future.

We came from Shreveport, LA, and received excellent service from the staff at Bacon Auto Country.

Every time I take my car in for service, oil change, minor repair, whatever is needed, they are always polite, friendly, efficient, and timely. They always do exactly what they say they will do for me.

Everyone was so helpful & kind & did everything they could to help me. I was given a loaner while my vehicle was being repaired which was so great. This is my 4th vehicle from Bacon & wouldnt think of going anywhere else. A special shout out to Jimi Vargas & David at the repair end. There are several others but do not know their names. They all made a bad experience for me so much easier. Great job Bacon in Jacksonville, Texas......& thank you.

Made a appt a week in advance to have the A/C checked as it was not blowing cold air. Take it in and was told they could not look at it for 2 to 3 days. Been told by a local mechanic it would take all of 10 minutes to put gauges on to check, they didnt even do that. After going back and forth they made a appt for Tueday.I just wish as much effort would be put into the service dept. As it is with the sales dept.

These people are incredible they meet you with a smile they treat you like family and they give you a good price and make a living simultaneously.Ive dealt with a lot of dealerships over the years in Texas as well as other states and Ive got to tell you this place is top shelf.They earned my respect in my business.In fact it was some other people in the area that referred me to them for parts and service.And I found the people that referred them were absolutely 100% correct and their analysis of the people in this business model.When I say business model I mean they treat you like family I mean they got that handshake pat on the back want to know how you and your families doing and justice nice sweet and kind to their customers as any business Ive ever seen in my life.I do a lot of traveling and anytime Im in the area and I need anything this is where Im going to goIt seems like Im always between Texas and Alabama I have property in both States so it is good to know Ive got my number one place in Texas and if Im in Alabama and I should need something I have my number one place there as well.Its not uncommon for me to drive 50 mi or further for trusted loyal and dedicated service.If I was in Dallas Id be willing to drive the hundred plus miles to get to this location thats how satisfied I am.Mr Scott the service manager is as humble professional as they come hes a guy I could go to church with or sit on the bank and go fishing or even get out in a boat or have to my home for a barbecue.I dont know some of the other peoples names but I met several other staff members and they were almost a carbon copy of him I mean I seen teamwork understanding reasoning logic critical analysis from the smallest of things two more substantial things.That was actually my second trip there because apart had to be brought in overnight and they worked me in when they should not have been able to do so which was a godsend to me but during my visits and meeting other staff members I found that they are a team that works together like a handing gloveI say God bless the owners the employees and their clientele and their families amen.Chief.

Nice, friendly people who always do a good job!

Great service. Short on product. Shame on GM corporation.

Nice not having someone come out immediately. I like to look and then go in for assistance. Everyone polite. Paul is a great salesman. Answered all questions. Very complete in showing me how to use all the accessories. Had car I wanted, all paperwork completed quickly. No complaints.

I have always been satisfied with my service department experience!

Mr. Vargas has been a joy to work with for getting my mom a car

Transmission went out in my truck and David was awesome I called him and he had my truck picked up by a wrecker from my place of business, diagnosed my truck with the issue within a few hours and had the new transmission on order and truck was repaired within 3 business days. I was also giving a rental truck for the days it was in the shop.highly recommend Bacon Chevy in Jacksonville.Professional, knowledgeable good hearted people.

For my visit I requested that my rear view camera be checked due to it giving me a blue screen when in reverse. The problem was noted. However, the mechanic that would be able to thoroughly evaluate it was busy for the day. If that were the case, why would I need to schedule a visit to have a specific issue looked into? In addition, I requested that my wheels be rotated. It seems to be no fault of the dealership, but rather a GM policy to not perform the rotation if that customer has aftermarket wheels as I have Gotten this response from two separate dealers now. Both issues listed above are waste of the customers time. I am a very loyal GM customer. However, the Sierra 1500 is the last one in my driveway due to multiple issues that Ive had over the year. Unfortunately I think that this would be the last.

Great service. Recently got my air conditioning working pronto again.

You did an great job as usual!

We have bought 5 vehicles at Bacon Auto Country. I know that Mike will find me exactly what I want and I trust that he will give me the best price possible. He is always available to answer my questions and help in any way. Bacon’s service department is the best I’ve ever experienced. We will continue to buy all future vehicles from Bacon.

Mr. Jimi and Mr. William were awesome. They answered all my questions and got me in my car within the morning. I really appreciate them

Ive been buying cars from Bacon for years and my family for decades...we always get the best service and cars.

David & Darryl have always been good to me. I won’t go anywhere else as long as they are there.

The service was excellent ! Didn’t have to wait long and they got me right in. Great staff ! Everyone was very friendly and helpful.

Brought car in because we were told it had an oil leak. Engine was just rebuilt under warranty four months ago. Turns out it wasn’t a leak from the engine, but rather an issue with a loose brake seal....which they wanted $110 to diagnose. Going forward, the expectation is that the dealership would do a little more research on leaking fluids prior to telling me one thing, then trying to gouge me for a “diagnostic fee”. I travel to multiple towns for work...most of which have Chevy dealerships...so don’t know if I will be back

Paul Laney is always on top of things, and provides excellent service from start to finish.

I like being able to get pointments for service

Service department and people are courteous and helpful. Very efficient and do a great job.

Service appointment with tire rotation...in and out in 45 minutes...reasonably priced,

Paul Laney and Mr. Plunk always exceed our expectations. Their customer service is unparalleled. Our paperwork was handled well also. Overall a great experience!

Great dealership. Very professional and upfront about everything. Service department well organized and professional. got my truck serviced quick and no hidden cost . great bunch of folks..

Everything was taken care of in a timely manner. Have had a great relationship w/ them for decades

This was the best car buying experience I have ever had. I highly recommend Bacon Chevrolet to anyone looking to buy a car.

So I took my 2019 vehicle to this Jacksonville location due to some issues it was having and they said they couldnt find anything that maybe the car just ran with the issue I had.. ok.. took it the next week to WAGNER IN TYLER and tada... they were able to pin point the problem and were able to fix it.. the car still had warranty as well. I think Jacksonville Cadillac was just too lazy to actually do some work. ill wave goodbye to bacon auto when I need the great team from WAGNER CADILLAC IN TYLER..

Bought a 2020 Silverado, it has a lot of wind noise and driver side door whistles because of the seal. Garage person asked me Was it windy ? And said the noise is coming grom small ball I had on antenna thats on passenger side. They did nothing .

As always, fast, friendly and professional service. Everyone at this dealership is always a pleasure to deal with!

Great service as always

This was a great experience. I ordered a 2020 Corvette and Bacon kept their word by sticking to the MSRP when a lot of dealers are charging more. We will be back.

Had an appt. today for oil change/tire rotation at 4:00. My husband arrived a few minutes early. Another customer pulled in just ahead of him at the same time. Both checked in. My husband let them know he had an appt. for 4pm. He was told the other customer had an appt. an hour earlier at 3pm that they missed. My husband asked if they planned on serving that customer before him and was told they would try to find someone to also wait on her at the same time as him. 15 min. later he realized our vehicle was still sitting waiting and they were working on the other car that was an hour late. Very unprofessional. My husband took our vehicle and left. We will not go back. You NEVER make punctual customers sit and wait so that you can take care of a customer who chose to not keep their appt and show up late. He was told the service manager made this decision.

Awesome, as always!🙂

We had an excellent experience buying our new GMC Sierra truck. Everyone was courteous, helpful and walked us through the process with ease. Jimi Vargas is a wonderful person and salesman. He helped us find just what we wanted at a great price!

Made an appointment. Service was prompt and satisfactory.

While the service manager seemed friendly and understood what I was saying, the person that was supposed to be checking the car for a noise that didnt belong in a car, probably couldnt hear it due to him turning on the radio while listening for the noise. The radio was off when I brought it in for service.

Very friendly service and sales team.

They did great service

Courteous and efficient, everything was fine

I took my old new Cadillac there to get a tune up and an oil change and they told me that my Cadillac was not starting and that they where to busy to get it working so I had to ask my boyfriend to help get my car towed home. We looked at it for 10 minutes and after buying a new starter for 175$ + 90$ + $60= 320 later we found a wire was disconnected and with just a little effort my Cadillac is back on the road. Im not sure what all comes with the oil change service, but I need to fill my power steering and brake fluid. I wish the service would have been a little better.

Went right to work on my car. Let me know what the problem was before they took care of it.

Mike Mason was very helpful and patient with me and Never pressured me in any way.

I took my Aunt to get a new vehicle. Mike Mason is the best! He also sold my mom her Cadillac.

I appreciated the service and respect

Rude and sarcastic person who works in the parts service department. Did not even try to help me and just kept sighing as if he was dreading to even attend me. Did not solve my issue after all!

Bacon is a Buick, Chevrolet, and GMC dealer in Jacksonville, TX. I have a car serviced there, and they seem honest and dependable. I have not purchased a car from them, so I cant comment on their sales techniques. Bacon is active in community events, and has a good local reputation.

Arrived early for appointment, finished before expected. Good Job

They could not make a ticket for some reason so they said that they couldnt do a simple oil change! Dont waste your time, seems like they look for any excuse not to do service

The staff at Bacon Chevrolet in Jacksonville is always efficient, professional and friendly! We always us Bacon for our vehicle service!

Not happy!! Took my truck in to fix the heater they kept it two days and charged my 650 got it home and heat is still not working . If they ever get it fixed I will not do business there again. Pluse changed one part that two other mechanics said was good

Oil change done right.

I want everyone to know Bacon Chevy sold me a 2017 vehicle that has been in the shop with repairs 7 times! Two of the times the car has reduced engine power and just stops in the middle of the road! Safe right? GMC is telling me this is the quality they are power of and because I bought an extended warranty the will do NOTHING for me!!!

Was a fast service and cheap comparing to other Auto dealers

Steer clear of this dealership. Pick one that will support the vehicle they sell you! Sent in a request for parts 4 months ago, and still havent gotten a human response. Day after I sent in my request I got a computer response saying my request had been received. I wanted a total of 6 parts. Also, I scheduled my truck in for a 5 minute crank position learn procedure over my lunch break. The service manager informed me it could be three hours, and that they would get to it when they want. The point in an appointment is to show up and have the work performed. I was more than happy to pay the full hour of shop time to just get it done. Ended up borrowing a snap-on scanner from the snap-on truck and doing it myself in five minutes.

Could have Not had a Better Experience ... the Staff and My Salesman, Paul were and or Top Shelf ... Absolutely Recommend BACON DEALERSHIP IN JACKSONVILLE. TEXAS ... Ask for PAUL ... LOVE MY NEW 2018 GMC SIERRA CLUB CAB SLT 4X TEXAS EDITION ...THANK YOU ALL ... BACON DEALERSHIP- JACKSONVILLE ... !!!Joe Thompson ... ... ☆☆☆☆☆+ ... ...

We are very pleased with our new truck purchase. We worked with Misty and the Finance Manager, who are both great at what they do! We received excellent rebates, and couldnt be happier .

Very courteous, quick service.

Courteous enough but they either dont know what they are doing or are trying to rip people off. We got a second opinion and discovered Bacon was trying to charge us for something that wasnt broken.

It was good, I got an oil change and inspection really fast.

I had a great experience and Ive been there before getting my oil changed and tires rotated..

We purchased a new 2018 Chevy Silverado. Love it , great service . Will be going back in December to get a new Tahoe

If youre a young woman, the old men may flirt with you. They can do inspections without an appointment. If you have a real problem with your car, dont try to guess what it is. Just tell them theres a noise and let them figure it out. They were not able to fix my car, but they did help me with inspection.I returned to this service department 2/26/18. I asked for an inspection and the man behind the desk told me they cant do inspections in the rain. This didnt make sense to me, but I then asked if they could check if I needed an oil change. I expected him to actually check my car. Instead, he sat behind the desk on his computer, clicked around and told me I was last there in April. He said my mileage was 27,000 then and since I told him it was 35,000 now someone must have changed it since. He assumed I didnt know when my own car was serviced, and that I didnt know what I was talking about. I am very insulted and will not return to this dealership for car service.

OMG I told Jimmy what I wanted as far as car and terms and he nailed it! I Love Love my Yukon XL! No Games No Hassel!

Courteous, professional service.

Had a recall on my car and they fixed the issue quickly.

Great place

Very good salesman, Jimi. Very eager and willing to help

Bought my Truck here! Super friendly staff!

Friendly salesman I guess they just put off that sleazy 70s used car salesman vibe still better then Peltier but thats not saying much.

Friendly and quick service!

Took my truvk 4x4z71in to get it fixed and they could not fix it they offered to put my old part back on because the one they put on did not fix it.

They will not work with u

These Guys are great!

Absolutely wonderful

Always professional and nice

I need to get air put in my tires, and they were closed

Courteous fast service!

We only trade with Bacon.....especially Mike Mason. He always takes good care of both of us.

Excellent Service and Sales team

Very nice dealership.

The people are great!

Friendly , fast service!!

Quick this visit.

Great people.

Love my truck!!!

Looking for a vehicle

Good job!

Great service

Needed an inspection