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Cell Phones Plus
485 Western Blvd, Jacksonville, NC 28546, United States
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Cell Phones Plus
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Am
Review №1

Great value. Keep an open mind and you will get a great deal on appliances. Our stove top had cracked and they gave us a deal on a nice used replacement and credited us for the stove we turned in.

Ap
Review №2

Excellent customer service! If you are looking for a good deal on used appliances, highly recommend. Very affordable delivery and installation. Will be returning as we continue to upgrade appliances.

Ty
Review №3

Great deals and exceptional customer service! Appreciate the washer and dryer that I purchased. Great quality and looks almost brand new.

A
Review №4

This Place Is AMAZING!!! We walked in and immediately we were welcomed by the Staff at the counter. She was kind, funny, and very helpful. My husbands cell phone was cracked from accidentally falling off the counter. She quoted way below the price for even having Verizons Crap insurance! She said, I can give you 10% off and a screen protector for your phone if you leave a Google Review on us. I said, I would be more than happy! Thank you! Thank you! Thank you! You went above and beyond our expectations!DO NOT USE Computer Warriors!!! Please USE CELL PHONE PLUS!!! You will not be disappointed!!! =) We paid $180 for the Computer Warriors to fix our last phones screen. They were dull, rude, and not open to any discounts.

An
Review №5

Very reputable cell phone repair shop, they are knowledgeable and very proficient in this field of work. Brought my phone in with a cracked screen and the screen was replaced in under an hour. Customer service is unbeatable. Also they were the cheapest quoted price in town. If I have any more cell phone issues I will be coming back to cell phones plus!

Da
Review №6

They literally brought my iPhone back to life. I smashed the screen and it wouldnt even turn on anymore... They were super fast, great customer service and best pricing in town. Love these guys!!!

Ma
Review №7

Outstanding customer service. Arrived five minutes till closing and they were kind enough to stay late and replace my charging port and battery on my iPhone 6. They did an outstanding job at a great price. Highly recommended.

Ge
Review №8

Great customer service and prices. I was there last week and they helped me find a phone that was in my budget and had more features than my old phone. Thanks again for the help. Highly recommended.

Ke
Review №9

Bought my wife & I phones from here a few times over the years. Great customer service and very knowledgeable crew. I highly recommend this shop. They do repairs at reasonable prices too.

An
Review №10

Great service. Gave us a great deal on a used phone. Checked out server all other stores before ending up here, and all in all they have the best options of phones and prices are great. Will return in the future.

Je
Review №11

Ive been there twice. Once for my iPhone a couple years back and recently for my LG G3. Great service and the staff shows genuine interest in giving the best results with your device. I recommend them 10/10 times.

Al
Review №12

Great customer service, willing to work with you on your problem, extremely efficient. Will be going back any time I need any help with my phone. Much friendlier and willing to help compared to other phone repair stores in the area. Competitive prices!!!

Ja
Review №13

Dropped off an iPhone 6 yesterday with a cracked screen and display and got it back before the end of the day. The phone was in hardly working condition and when I got it back was pretty much fully functional. Very satisfied with the whole experience and would definitely recommend coming here for any phone repairs.

Gr
Review №14

I got a great deal on a Samsung Galaxy Note 2 and it works perfectly. They even set me up on a prepay plan and its costing me $100 less than my contract plan was costing and the quality of service is the same! Definitely recommend Cell Phones Plus. Very friendly people and great customer service.

La
Review №15

GREAT service. They fixed my screen and they were very thorough!! Very nice store and people. Would highly recommend to a friend :)

ni
Review №16

I have uses this place a few times and have been pleased every single time! Rick and his team are awesome! Rick gave me some options on my phone without just trying to charge me a ton of money. They deafly put the customer first and recommend this place!

Ch
Review №17

Awesome customer service. Knowledgeable staff and friendly from the beginning. My phone was destroyed and they brought it fully back to life. Very helpful!!

Te
Review №18

I had a Motorola Droid that had a smashed screen only. I took it to Cell Phone Plus to be replaced on a Saturday. The part was in stock, so I didnt quite understand why I had to pay the total cost of repair ($214) up front before receiving my repaired phone back. However, I really wanted the phone fixed, so I paid in advance reluctantly. My phone was ready for pick up the following Monday first thing. So the speed of getting it back was good. But after receiving my phone, I noticed that the back was chipped in several places and one spot was pretty bad. I immediately reported it to the lady inside. She stated she didnt notice it and stated the technician was not in right now. I told her this is why I dont think you guys should ask for the total repair costs up front because of situations like this. Now I feel that I brought my phone in for one problem only to leave out with another problem that was not even my fault. She took my name and number but I doubt if I will get any type of reimbursement or even a call back. So to say Im completely satisfied, I cannot. I feel that whomever worked on my phone knew what they did and should have owned up to it before I even noticed it and I would not be feeling like I got ripped off really.

Je
Review №19

Nothing but a good experience here! Reasonable prices, friendly staff and a clean comfortable atmosphere. Five stars!

Ti
Review №20

Amazing experience! Was recommended by a friend and definitely not disappointed! Crazy fast service, nice environment, and handsome employees! ; ) thanks cell phone plus! ❤️

Ka
Review №21

Wonderful service. Walked through the doors and was helped immediately! My phone screen (iPhone 6 plus) was cracked bad and she quoted me well below other shops. Amazing service and would recommend to others!

Iv
Review №22

The people who work here are great and very understanding, and they can fix your device speedy quick! Loved the expierence, the employees are kind and friendly. Great service!

Je
Review №23

Amazing! Quality work and great customer service! Amazing prices and will deff be going here if my phone screen cracks again! One happy customer

Me
Review №24

Had my phone completely shatter at a baseball game this summer and they did a great job. They were fast, friendly and reasonably priced. Would recommend them to anyone.

Lo
Review №25

I went in for a screen replacement and later found out I had a broken microphone as well, that would explain why sometimes people could not hear me. Anyways they fixed both my screen and microphone in just a few hours, now it is back to new and working great. Thanks Cell Phones Plus, I hope I never need you again, but if I do you will get my business!!

As
Review №26

Great customer service, great prices, polite and helpful to my mom who is not educated in technology. Quick service... definitely recommend to others in the area!

Ja
Review №27

Great staff that are honest and down to earth. fast service, only place I will go too around here

Je
Review №28

My experience was great. Wonderful & very accurate service. I would & will definitely be using them in the future.

Me
Review №29

This place is awesome! I bought a Verizon Samsung Note 4 that works great. The best part was, there is a warranty so I didnt have to worry about the phone being stolen or not working, which has happened to me on Craigslist before. I would definitely recommend buying a phone here instead of from a stranger.

Ju
Review №30

They have great customer service, all the employees are pleasant and great to talk to, Ive had both my phones fixed by them with very great prices best Ive ever seen.

Bo
Review №31

I came to Cell Phones Plus to replace the broken screen on my Droid Maxx. The screen they ordered to fix my phone was faulty and started to separate from my phone within a few days. Cell Phones Plus reached out to me to check up on the performance of my phone and I explained to them the situation. They immediately invited me to stop by the shop and ordered another part and fixed my phone. It is now operating good as new. Good customer service!

Je
Review №32

Best place to go for either fixing your phone (if it can be fixed lol) or buying a phone. Friendly knowledgable staff has always been extra helpful. I recommend this place to all my friends and clients!

Ta
Review №33

Great place to get a screen fixed or any cellular problems! Fast and reliable.Repairs, purchase phones, no contract service for phones are the services they offer.👍🏼👍🏼👍🏼

La
Review №34

We moved to Jacksonville 12 years ago and have never used a service other than Cell Phones Plus because we have never needed to! We have purchased all our phones there. Which is actually not a lot of phones because the used phones we purchase are in such great shape and under their store warranty. The tech becomes obsolete before their phones wear out. The store is always clean and the staff friendly and happy to answer questions. They even gave us a family discount when we had to replace 2 phones at the same time last week.Much thanks,The Prentice Family

Da
Review №35

Wonderful customer service. Always so helpful. Love going in there.

Ja
Review №36

The hookups are real!!!!!!!!!! I would have spent over 200 on glass repair alone for my older model galexy s4 not including the case and glass protector! At cell phones plus i got glass repair,case,and glass protector for 197! The best deal you will ever find in Jacksonville!

Ge
Review №37

Very helpful and professional technicians, highly recommended. Had to replace the screen on my daughters iPhone 6 and cost wasnt too expensive

Na
Review №38

Really awesome store the staff is very polite and the customer service is great :) theyre willing to work with you Ill definitely recommend this to others.

Ra
Review №39

Went above and beyond! Excellent customer service. Would recommend to anyone!

Mi
Review №40

Great service. Answered any questions I had and quality work

Ka
Review №41

I showed up 30 minutes before closing on a Friday with a cracked iPhone 6, and they had it repaired for me in less than 20 minutes. Excellent customer service and prices comparable to other locations.

Ja
Review №42

I got a good deal on an iPad Air 2 here and it works like a charm. I will definitely be returning here. I have never been more impressed with an iPad.

As
Review №43

Other than the waiting time the service was great! Also comes with a 90 day warranty for whatever repair service was completed

Na
Review №44

Really great had my screen replaced really recommend them

Am
Review №45

This was a an exceptional experience because they did everything all in one day The best prices in town!!

N.
Review №46

Went in for a repair on my Note 5. Screen replacement, rear replacement, and camera replacement.I noted that I wanted a gold replacement, but if not, was very specific that I did NOT want white. Was told the repair would take a week.13 days later, I have a new rear and front screen, the camera was NOT replaced and is still broken, or the part they installed is defective, they installed the new parts with the one color I specified I did not want.. Cant understand why they would make the call to install something I specifically requested them not too..Very disappointed, will be returning tomorrow to address the issues.Phone was returned to me in dirty condition, and the loaner they provided me constantly deposited small shards of glass into my pocket because of its broken screen. Yikes! Should of just purchased a refurbished phone online and saved myself the drama. Basically I have paid 350$ for the purposefull installation of the wrong/lack of parts.Edit; Went in to the store, the lady agreed that I did in fact ask and pay for the camera replacement, showed me it writting on the purchase order. Was told someone would call me. Nobody called, I called them and was told I never asked for it to be replaced, I need to speak with the owner. Will most likely take to small claims court after I am told to go screw myself yet again.I would be extremely careful dealing with this company, reviews on other sites show similar claims.Edit: Was almost in an altercation with an employee, told more or less that the entire ordeal was my fault Youre the one who broke the phone man and that Ive been a real jerk too everyone in here., even though Ive been nothing but cordial about the entire ordeal this entire time, never raised my voice, not a thing. Avoid like the plague.

Da
Review №47

Quick, and speedy screen replacement! great price and its warrantied work.

Br
Review №48

Extremely friendly and went above and beyond what any pther business would.

As
Review №49

Shout out to Rick for giving me a great price on an Iphone 6 64gb an best quality in town. Highly recommended

Je
Review №50

Awesome service. They took care of my phone & it didnt take long at all :) definitely recommend going there

Ca
Review №51

Great people, very knowledgeable, great work, and fast. Had an iphone screen repaired looks ew. Thank you.

Lu
Review №52

My cracked iPhone screen was completed in the time they said it would and its works great.

Ca
Review №53

Great. Always fixes my issues and nice too

Jo
Review №54

Very good pricing customer service 5 shares friendly and good to military

Sa
Review №55

Excellent, prompt service. Will use again the next time I shatter my screen.

St
Review №56

I had a new batt put in my iPhone 6 Plus. They did it very fast and they made sure the battery worked well before giving it back to me.Thanks for the time and effort you put into my phone. Ill be back for sure.

Ka
Review №57

They were very polite and were very efficient in fixing my phone and they were cheaper than other places

Rh
Review №58

Fixed my iPhone 6s camera while I waited. Excellent prices and great customer service.

Ju
Review №59

Quick service nice job and great customer service!

ro
Review №60

Very good services Im impressed.

Ma
Review №61

Amazing customer service. I came in for a really messed up broken iphone6 and they did a wonderful job . Way better than the mall !! I recommend for all !!

Jo
Review №62

Did an awesome job excellent quality work for an awesome price

St
Review №63

Down to earth, friendly, and super fast service! Will do business with them again for sure.

Ti
Review №64

Best pricing in town, friendly, great service, and fast. Also gave a discount on accessories with repair!

sa
Review №65

Such a great experience! Fixed my shattered screen in an hour at a great price!

Da
Review №66

Got me a great deal on a Verizon iPhone!!!

Ki
Review №67

Quick service, very polite and helpful.

Zo
Review №68

This place is awesome sauce period

Cr
Review №69

Love me some me

dr
Review №70

I have used their service many times and havent been let down once

As
Review №71

Very friendly!!

Information
1 Photos
71 Comments
4.9 Rating
  • Address:485 Western Blvd, Jacksonville, NC 28546, United States
  • Site:http://www.cellphonesjacksonville.com/
  • Phone:+1 252-241-0553
Categories
  • Cell phone store
  • Telecommunications equipment supplier
  • Telecommunications service provider
Working hours
  • Monday:Closed
  • Tuesday:10AM–5PM
  • Wednesday:10AM–5PM
  • Thursday:10AM–5PM
  • Friday:Closed
  • Saturday:10AM–5PM
  • Sunday:10AM–5PM
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
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