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Dollar Tree
3542 W Airport Fwy, Irving, TX 75062, United States
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Dollar Tree

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MO
Review №1

This location is always out of white foamboard, but will get some, just sells out quick.. so I called ahead and asked...cashier said Idk I ask, can someone check for me? idk we havent gotten our product out and everyone is on a register her tone, she wasnt trying to be bothered, came off rude and refused to assist. Coulda asked me to hold or something vs shut me down right off the bat... this location is the worst, always messy and is known for slow running cashiers... unfortunately only one close by...

JA
Review №2

No place can beat Dollar Tree for 50 cent Hallmark cards $1 beautiful gift bags and $1 tissue paper.

Ma
Review №3

Austin has awesome customer service very nice and funny .keep up the good work .😊

Kr
Review №4

Very clean compared to The Dollar Tree on6th Street.......I prefer this one much more!!!

Da
Review №5

20/10! HUGE shout out to TABITHA, she is amazing and has a wonderful attitude!! She went above and beyond for me tonight! I always come to this location, and have always gotten good service. BUT she is WONDERFUL! Yall are so lucky to have her as a part of your team!

as
Review №6

Dollar Tree ,is very nice, clean, well organized store .it has all necessary things you want it. Once you go there for shopping, you wont come out disappointed, but satisfied.

Ka
Review №7

The experience was exquisite. I greeted as I walked in. I could find the things I was looking for. I was also told told have a great day when I left.

Sa
Review №8

Shelves are usually half empty regarding ALL items

Ra
Review №9

I I love Dollar tree its a best place to go shopping great prices at a dollar a lot of 90% of its name brand

Et
Review №10

I simply hated being there this time cashier was Korean or Chinese , and extremely rude , didn’t bother greeting the customer , n slamming their stuff on scanner that I had to tell him to be gentle or else he would break things . They need to teach him some manners or show him the door !!!!

ja
Review №11

My favorite store and is has multiple items that you can buy from durable dishes, stainless steel silverware, knives, you name it and most likely they sell it.

Sl
Review №12

Love this dollar tree. They have a big freezer section that is almost always stocked up on. You dont see any partially opened products like at other ones where people steal from cause they literally cannot afford a $1 and shouldnt be out shopping to begin with. The only downside is since its a pretty big dollar tree it is always busy and you will spend a few minutes waiting in line. They usually have 1-2 cashiers at any given time. And of course they work but they are not at all speedy xD I wouldnt be either as a cashier.

Sh
Review №13

They have great deals on so many things and the cashiers are always very sweet. The lines are too long at peak shopping times so I try to avoid those times.

Me
Review №14

Place looked like it hadnt been mopped in 2 weeks. Stuff cluttering up all the aisles. Not enforcing any mask policy for employees. Guy ringing up purchases took forever. I stood in line for 15 minutes. Whole place was a hot mess and needs more staff.

En
Review №15

Unorganized and dirty.The good: very fast and friendly cashiers.

ro
Review №16

This is a good store shop at they always have it stocked full of merchandise.

Li
Review №17

They need more help shells for empty

Cr
Review №18

It was nice inside stuff was not strung out everywhere. Easy to find things and the stuff over a dollar marked clearly.

Pa
Review №19

This dollar tree has other items other dollar trees don’t have . They have the “dollar tree plus” like shirts for $5 and other items really cool 😎

Pr
Review №20

Evening Shift Manager:... Asian male that wears glasses has no good customer service skills . I seen him hold the door for a customer but he couldnt hold the door for me as much money as I spent in that store full of groceries and waters.

Al
Review №21

Great service and friendly employees. Smiles all around.

sa
Review №22

Lot of useful stuffs. Unbeatable price.

Da
Review №23

It was a little messy but maybe because its the weekend.

Ve
Review №24

Its clean in there. The sales associates are professional and courteous.

QB
Review №25

If I could give this store a zero I definitely would! The lines were extremely long. Only two registers open at the time. The customers do not practice social distancing and pets were in their carts.The worker asked me to hand her a pack of combs because a customer put them back. I AM NOT A WORKER DO NOT ASK A CUSTOMER TO HELP YOU CLEAN UP YOUR AREA. Literally stood in line for 30 mins for balloons and when I get to the register the associate tell me they don’t have any balloons left but the ones already blown up it was 6 balloons left and they were basically deflated. I WILL NOT BE BACK.

Ph
Review №26

Best game.i told many more.😍now if it pay out.i havent gotten it yet.

Fe
Review №27

The store very organized lots of new items staff members very helpful and excellent customer service Ill go back again and Ill tell my friends about the store.

Sa
Review №28

It was packed because of Christmas shopping, but I managed to find everything I went in there to purchase. If you need gift wrapping or bags, Dollar Tree is the place to go. They have a big variety.

Rh
Review №29

One of the very few good Dollar Trees around

Ch
Review №30

It was good have everything i want andore

Ma
Review №31

Came in found what I needed and was able to pay right away. I really liked how the cashiers enforced the mask rule on some rude people coming into the store without masks. Thanks for making the store safe for others.

de
Review №32

Excellent customer service!

ta
Review №33

Its a dollar tree. Messy unorganized and all that, but the cashier made up for it. She was super cool! I should of gotten her name

Re
Review №34

Junky Store. The worst Ive seen. Supervisor definitely leads by example.The staff has the worst attitudes. Stuff just everywhere. Very unsafe.

Ka
Review №35

Well stocked for a Saturday. Lots of school supplies out on the shelves, and lots of shelves dedicated for school supplies, to the relief of parents. Short wait in checkout, no long lines.

Ro
Review №36

Dirty dirty dirty long line empty shelves. Waste of time

Ne
Review №37

Lot of good products priced at $1. Led lights for cabinets and press on hooks are some good finds.

De
Review №38

Got everything I needed, all for a cheap price. Customer Service was good. What more could I really ask for?

Al
Review №39

This store is a Covid hot spot. They always have long lines that goes all the way back to the store. It’s literally people packed like sardines. The store manager should be immediately fired from this stor. Incompetent management. Worst dollar tree in dfw area

Ra
Review №40

90% items are in $1 however other items are up to $5. Plastic items and light weight decorative items are worthful.

Jo
Review №41

Always find what I need!

Mo
Review №42

It was nice and clean and the Person was nice she did make a mistake though she put Dryer sheets in with food

Ma
Review №43

They told me they couldn’t blow up outside balloons. Other stores do it. Charge me for more than one ballon I don’t care don’t just say you won’t blow up. If it’s store policies then all stores honor it. Poor customer service.

Ne
Review №44

Very unorganized,scattered, I saw a few employees walking around but I only saw a couple of them actually working I dont know if the others were on break or what it was about 1 in the afternoon

Ti
Review №45

I went in for three items and left $15 more!!!This location is always so busy just happy one is close to me.

di
Review №46

Samantha was amazing I go back because of her customer service

Sa
Review №47

Awesome Services There.

Ha
Review №48

I like Doller tree very much as everything we get is fir one doller, they have DT plus which is all 5 Dollers but I didnt like that much but its not bad also,

Ap
Review №49

This Dollar tree was complete chaos and Im only going to assume its because of back to school but everything was just kind of everywhere. however the person checking me out was probably one of the nicest Dollar tree employees Ive ever met

le
Review №50

Has lot of good things

Ma
Review №51

Had a lot of disinfectant products in stock today. Very productive trip today.

lh
Review №52

Everything is a $1, cant go wrong

Ma
Review №53

Wont say everyone there is rude but the cashier that cashed me out was. I asked for helium balloons and her attitude was horrid. She must have had a bad day or something.

Su
Review №54

Love shopping in dollar tree

He
Review №55

Great stuff at low prices anyone can afford. Great staff

Na
Review №56

Great store and service!

Sh
Review №57

The customer service was excellent and even though I didnt catch his name on counter 2, he was patient and kind. Thank you for your help.

Co
Review №58

Empty shelves, a weird smell and dirty on the front and inside the store. Will not visit again. The only reason I gave this store a 2 Star is because if its location. Which is on Airport Freeway.

Ec
Review №59

This store will decline your transaction and then still charge you!!When attempting to resolve the issue, you will be told by the manager to shut up and leave his store.I guess you all are in dire need of the $13 you still owe me. How pathetic.If I could give it 0 stars and still post this review I certainly would.

ap
Review №60

Makes absolutely NO sense the amount of time I spent in line trying check out 5 items. 4 workers in the store, EVERYONE was by the helium tank for 1 man with balloons! No one ringing out guest! NO ONE! Service absolutely TERRIBLE! When I got in line, there were 2 people in front of me, no one at the other register. Cashier comes back to the other one and by now 10 people have hopped in her line. Very unorganized!

GU
Review №61

Didnt have very many things. The coolers by the registers where empty.

Te
Review №62

Does not sanitize and very unorganized

Am
Review №63

The store is big and it is also clean and the shelves were neatly arranged instead of everything being scattered.

Sa
Review №64

Shelves were stocked nicely.

Ke
Review №65

This location needs personnel . Other than that they were stocked

Ca
Review №66

Only had 1 cashier..Could use more cashiers the line was so backed up

Je
Review №67

I love it nice people an clean

Ni
Review №68

Dollar Tree is Dollar Tree. I like shopping this Dollar Tree because unlike a lot of the others Ive been to, they always have a worker cleaning the isles and restocking the shelves here.

St
Review №69

This store is always under stocked. The new inventory is sitting in the aisles ready for display but itll take an entire week to get the merch put out.. I can NOT deal..

Ta
Review №70

Love this store the only reason I cant in you to come back because it is a little bit of a madhouse they have this one employee named cat she has long dark hair and she is such a joy I would go there just to get a dose of cat shes always smiling no matter how hectic things are I have been in there when other employees were at the back of the store talking amongst themselves when I ask them for help they look at me like I had three heads wanted to leave but then as I was leaving I asked me if she was very sad it was awesome to have somebody actually care!

Sh
Review №71

Store very organized but never enough cashiers to service the people and the cashiers there need to be trained to greet customers and help them navigate the items in the store. I love this store because its always clean and organized but timeliness and wait time is also a plus for customer.

Mr
Review №72

Its awful! PERIOD AC never works. Cashiers are rude and never look presentable.

Ch
Review №73

This Dollar Tree is not on the main road but off the Freeway. There is lots of parking because it shares with other shops.Customer Service was A+ for me. Got in and out quickly, and that is with an average crowd of people. It was well stocked.I would say yes to this store.

Re
Review №74

The store was clean and orginized. However, only 2 registers open and the lines were very long. After a 15 minute wait, the male cashier was very friendly.

Ro
Review №75

If you go in to a dollar store expecting five-star service, you should really re-consider. I know what Dollar Tree has and I found what I was looking for at the right price.The main cashier, at least during the day is always super friendly, however the other staff generally leave some things to be desired. Also, as with most dollar stores Ive been, the shelves are never stocked correctly. Whether thats from products being stocked incorrectly, or the massive amount of traffic they receive adjusting things incorrectly, I dont know. All in all, I go in for inexpensive but decent quality items. I get what I pay for, but in these cases, it usually works just fine.

St
Review №76

Great store

Ga
Review №77

I love going here

De
Review №78

I love Dollar Tree and this location is the first one I ever went to 15 yrs ago. But the lines are always just crazy long. Plus outside the front door was filthy when I went a few days ago. I mean just damn nasty dirty, trash just falling out of the trash can. It was sort of embarrassing to be there but I couldnt make it to my normal location in Grand Prairie before they closed. Selection was good and cashiers were really nice. There were literally a dozen baskets in the way as I was in line, full of put backs. It was a madhouse. This location needs more help and to move or expand if possible. Location is great, but maybe too good and busy.

An
Review №79

Mostly quiet, quick lines. Comfortable atmosphere. Nobody crowding your space. Friendly and engaging cashiers to make the purchase enjoyable!! 😊☺😉

St
Review №80

I wasnt aware the this store closed at nine. The was someone that announced that they were closing at 9 at nine. I was trying to finish up my shopping as quickly as possible. About 4 or 5 min after nineca heavily tattooed girl yelled out that we needed to bring out purchases to the front because they were closed. That was rude! When i got to the front she was unlocking the door for some one. If she was locking and locking the door for those inside, what was the need to be rude? Wow what customer service!

Li
Review №81

I found beautiful pinwheels in multiple colors and designs...a lot of yard decor. I went in for school work for my grandson and found a lot of things. Only thing I need are the months of the year. I will keep looking. I also found some solar lights that I am planning to place at the foot of some dark steps.

St
Review №82

Messy store and employees with horrible attitudes.

Me
Review №83

The cashier was very pleasant and nice...

ma
Review №84

Amazingly organized! I heard about this location from my fiance and BOY, i was impressed. So well displayed, I wanted to buy everything!

Le
Review №85

Terrible. This dollar tree has an awful staff. The store had long lines going down 2 rows of merchandise. They had a TRAINEE, first day, on one register. I saw what was going on as nd tried to have everything in easy order for him. Told him I understood!!The only familiar employee was helping the new guy then left to go somewhere and he was on his own. Needs a new manager. Maybe you need to pay better so you can get better employees and management.

Ch
Review №86

I called to see if they had a specific card for a birthday in the store and they were so unhelpful and unwilling to accommodate. Poor customer service. I ended up going to the Dollar Tree on Josey Lane and was helped by a guy who was able to tell me exactly if they had what I needed available. But leave it to the one in Irving to tell me that theyre on the registers and it would take five or ten minutes to go look and see if they have a specific birthday card. Which it wouldnt have because I was giving him the exact card exactly what it looks like I even know the section that it was in. But he blew me off. Not to mention every time you go in there looks like a train wreck.

Ri
Review №87

Good store, well stocked but there is always a huge line. If they had more cashiers it would be 5 stars

Ba
Review №88

The cashier s are always helpful and nice found everything I needed this morning. All my visits @ dollar tree or pleasant and very professional even when the store is busy

Lu
Review №89

They always have a good variety of items & greeting cards which r only 2 for $1.00. Everything else is really only $1.00 each. I really like that especially when Im trying to stay on a budget.

Cr
Review №90

The location at 183 in Irving tx has horrible manager attitudes and cashier attitudes. 90% of the cashiers and managers hate their jobs. Manager Dan loves to huff and buff like a 2 year old and yesterday he cussed in front of my kids because of broken glass he had to clean up. Very bad representation of a manager. Going to find another store to go to.

bi
Review №91

Good Place. But Most time busy

Nu
Review №92

4 🌟 for the attention..!

Se
Review №93

Dollar Tree is very nice, lots of things like DVDs, chips, toys and more things and you won’t believe how everything is a dollar, you can get many things from Dollar Tree and it’s better than the other dollar stores

V
Review №94

Great quality good options they just need more cashiers. So freaking cheap I always spend 40 to 50 bucks every time I go in.love love love this place.

N
Review №95

I usually find what I need. But this store needs major improvement. There is never more than two cashiers, usually there is only one. Lines are always long. You will almost always have at least a 15 minute wait in the line

Na
Review №96

Big and organized and well stocked up glad I went to this location was looking for a birthday button and found plenty birthday tomorrow 3/2

Br
Review №97

Love Dollar Tree. Hate their 3 papers per customer policy. Wish all the stores had the same inventory. When you find something on your shopping list at this store, you get a great deal. Some stores are not as tidy as others.

Ap
Review №98

Rude employees. Not going back there

Jo
Review №99

Today was an off day for them. Candy was out in a lot of places. I wanted a quantity of 8 and they only had 2 and no one around to assist (which was another unusual for them).

pr
Review №100

Great selection but the lines are always so long. Like it doesnt take a rocket scientist to scan but you cant tell that ANY day in there!

Information
100 Photos
100 Comments
4 Rating
  • Address:3542 W Airport Fwy, Irving, TX 75062, United States
  • Site:https://www.dollartree.com/locations/tx/irving/1869/?utm_source=Google&utm_medium=Maps&utm_campaign=Google+Places
  • Phone:+1 469-586-1366
Categories
  • Craft store
  • Dollar store
  • Discount store
  • Grocery store
  • Home goods store
  • Kitchen supply store
  • Party store
  • School supply store
  • Toy store
  • Variety store
Working hours
  • Monday:8AM–10PM
  • Tuesday:8AM–9PM
  • Wednesday:8AM–10PM
  • Thursday:8AM–10PM
  • Friday:8AM–10PM
  • Saturday:8AM–10PM
  • Sunday:8AM–10PM
Service options
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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