Very bad customer service. They told me it was going to be ready in a week, and then we call to make sure it was ready, but they never answered the phone, so we went to the place and the shirts were not ready and told us we were next to make the shirts and that it was going to be ready same day or next.We waited for a call, but they never called us, so we gave them a week and we called multiple times but no one answered the phone, so we went again and they were not ready.They kept me telling different dates, and were unable to commit to a date, I spoke with Gabriel Picazo and he was very rude and I requested to talk to someone else and he said he was the owner. He just told me to either keep waiting or just to take the shirts that were not done and leave. Very unprofessional, he then just left when I was talking to him.I requested refund of my money and he said I had not paid, I had to pull my bank account and show him that we had already paid.Overall I do not recommend this place as they dont know how to treat people.

So I over paid a friend, that took almost 2 week to embroider something I didnt ask for. I walked into Logo Factory Irving and I paid ¼ of what my friend charged me, LFI delivered SAME day. Service was IMPECCABLE, AND even gave me options to choose from... The owner definitely enjoys what he does, and goes over the top to make sure your happy with his work!

Fancy business cards and flyer