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Auto Express Vale
9065 Pendleton Pike, Indianapolis, IN 46236, United States
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Auto Express Vale
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Ma
Review №1

I love Vale! Everyone is so nice especially the ladies at the front desk. They are very reasonable and have great quality work. This is the only place I will take my car to for repairs! Their tire and rim repair is great and reasonable as well!!

Lo
Review №2

Just like everywhere else, price hikes 🤷🏾‍♂️ I always get ther early bcz if you dont!!!.... you might have to leave the wheels 🤷🏾‍♂️ Ive always gotten good service there. Most times Ill just kick back and watch movies 🍿 until they come get me, yesterday was good timing. I watched the outlaw Josey Wales, 2.5 hrs and soon as it ended, they were pulling my 🚘 around front 😎✌🏿

Ri
Review №3

Very helpful staff. Weve been going to them for years and they have never done us wrong. Wouldnt trust anyone else with our vehicles.

He
Review №4

Got my truck back running in one piece.

Ri
Review №5

Only place I trust with my vehicle since 2017. Fast, reliable peerless service.

Ja
Review №6

Been having my vehicles serviced here for years. Most honest and fair mechanics Ive ever done business with. Love their waiting areas. Super clean and inviting!

Ch
Review №7

I have been a customer of theirs since they had the shop on Post Road. They are constantly growing and improving because that is what happens when you have a quality service! Trust is important when you are looking for a mechanic, and this shop has standards that will build that trust. Affordable rates for knowledgeable work. Professionalism shines through in all that they do. They will gladly explain the work that needs done on the vehicle. The customer feedback online shows what you can expect. My friend told me about them so many years ago, and Ive never gone anywhere else since. In their lobby, you can look through windows and see the cars getting worked on. They have wi-fi, fresh coffee, seating areas with tables, and even a t.v. set up with Netflix and comfy chairs! This place is legit.

La
Review №8

Walked in just after 8am without an appointment for brakes, rotors, calipers...they were accommodating and got me in with a bit of a wait. They were up front and communicated the wait time and even got me in a bit earlier than expected. I was able to login and work from the shop, with no issue. They have various work spaces for a bit of comfort and privacy. The staff were very friendly and informative, answering questions and explaining things without issue. Their prices were fair and reasonable. I have always had pleasant experiences there and at the adjoining tire shop. I will definitely continue doing business with Auto Vale Express and highly recommend them for vehicle service needs!

Ro
Review №9

Great experience! Job was well done. Will continue coming here in the future.

Ru
Review №10

Service department provides better service than most larger dealerships! They seem to genuinely care about the customers.The management team worked to satisfy all of my outstanding issues, and deliver good service.As a retired Auto Sales Manager, i will refer any new requests to them for purchases!

D
Review №11

Service providers were very knowledgeable and waiting area was nice, clean, and pleasant.

Da
Review №12

Do good jobs on cars

De
Review №13

They do an awesome job. They were referred to me by a friend and I was not disappointed in the work they did and they were upfront and honest.

De
Review №14

Had a problem with my wheel.. their a lil pricy but well worth it.. mechanics know what their doing to good the job done

Fr
Review №15

I have been coming here for many many years since they started on the gravel lot on corner of 46th and post. Great place for used tires trying to save money. I take several vehicles there all year, every year. I drive a lot so this is a viable option. I spend hundreds here annually, possibly close to a grand but not quite. I remember paying $25 but as someone who runs several businesses I know prices must go up. I go in there and deal with the lady or the the gentlemen who manages changing the tires. Today dealt with another guy he clearly told me $35 and 7.50 for balancing. I went back inside told her 42.50. She obliges states you can pay at the end. The grandmother say your car finished and then they give me a receipt that states 52.50. I responded he told me 35 and 7.50. She goes out there along with me and dude say different price. I paid the 52.50 but there are to many places near by to get discounted tires for 30 . You have lost my business permanently.. Funny thing seen a friend literally after I leave their and begin to tell him about this situation 😆 He states they are always $35, bad bad business. Changing price !

Se
Review №16

I needed a full car evaluation because after I went into my dealership I felt like they were missing things during their process.The crew at auto express vale was able to locate the issue(s) and provide paperwork to assist the workers at the dealership that couldn’t find the issues.Would highly recommend this business to anybody I know for the friendly and efficient service among many other attributes.

se
Review №17

One of their very first customers when they opened in 1998- Great service from day one

Ja
Review №18

They were pleasant. And quick. I waited 20 minutes and my tire was repaired. And super cheap. Great used tires. I could not afford a new one. My roommate told me about this place and it worked out. 35 or 40 dollars.

Ja
Review №19

My family discovered AutoVale a few years back when we needed a transmission for my mothers car. The mechanics gave us a low cost alternative to other, more specialized, shops. The counter staff are courteous and extremely knowledgeable. The mechanics diagnose and insure car issues are identified and fixed. The customer areas are inviting and include a movie room, vending area, free coffee, and sitting areas. All designed to make your wait comfortable and less stressful as other shops. Definitely recommend.

Tr
Review №20

Great customer service my husband needed to get some work done on our van and they got us in and out. Very reasonable pricing also!

De
Review №21

I always take my vehicle here! Very kind family and affordable. They fixed my exhaust piping. Never knew my truck could be so quiet and smooth running! Awesome place!!!!

A
Review №22

Customer service could be alot better...The primary language is English some one at this place should understand English...

Ma
Review №23

Excellent dealership, would recommend them to everyone.

Pa
Review №24

The issue has been resolved.

jo
Review №25

Great place and team. My new choice.

Mi
Review №26

It costs $55 just to look at ur car. I felt like they wasnt gonna fix it anyway and just collect the money for nothing.

Bi
Review №27

On a sat morning got right in to switch out a 26 tire ..very happy with there service

Ro
Review №28

Very Good work at a reasonable priceThank You

Ji
Review №29

Clean shop! Well staffed front desk. Have been here several times, and, for the most part service and repair s were satisfactory.This is an Hispanic shop and I sometimes wonder how well they understand English.They dont do anything above and beyond for sure. I was given my truck back with a flat tire.Overall on the East side its a better shop to visit.

An
Review №30

Good service! Friendly staff a

Ri
Review №31

This is the only place I trust with my vehicle since 2007. Great work, craftsmanship and prices. Great group of people and ownership! I always feel at home everytime I go.They are honest, upfront, professional and have integrity. I am a lifelong supporter.

**
Review №32

Auto Express VALE is the BEST! The customer service was great. I trusted only THEM to install a engine in my car. They did not waste time, they kept me informed on the progress and I feel the job was done correctly, the car runs GREAT with the newer engine! I am completely satisfied !! Thank you so much everyone at Auto Express Vale

kb
Review №33

They did work on my car, less than 90 days later, the same problem again & they wanted to do more work than just fix the problem. Took my car elsewhere & is running super good . Stick your word like you said you would .

Bl
Review №34

I refuse to take my car anywhere else but here. These guys are friendly, patient and willing to answer any questions a customer may have. This place provides high quality service at the most reasonable prices in town and theyre waiting room is extremely large almost like a hotels lounge.

La
Review №35

They have put a motor in one of my cars and is working on another one. They have good communication with their customers.

Ke
Review №36

Ive used this service for years and have seen them grow and expand and I have always received excellent service. Their customer service is impeccable and facilities are great. I always walk away a satisfied customer and keep coming back year after year.

Vi
Review №37

I operate a small fleet of delivery vehicles in Indianapolis. I have used a few different repair facilities in the past decade or so for the maintenance of my trucks. My recent decision to take ALL of my vehicles to Auto Express Vale was the best move I could have made. Miguel and Antonio are the models of professionalism and courtesy. The work performed by their staff has been done correctly and quickly. I do recomend that all who read this visit Auto Express Vale while your car is well taken care of.

Cl
Review №38

Great sevice !!!

Cl
Review №39

Professional management, knowledgeable and skilled mechanics, didnt feel taken advantage of, and a total transparent experience overall.

La
Review №40

Easy to get appointment. Friendly, greeted as soon as you walk in! Explains everything clearly. Keeps you informed on your automobile. Notice how clean the environment was upon arrival...I will be back & ill recommend to friends and family

Te
Review №41

Professional, honest, local and to the point. They helped me out and told me I didnt need to change my wheel bearings, when I thought that was the issue. They did tell me I would need to get my right lower motor Mound and CV Axle fixed. Its great to have a local shop that you can trust, who isnt just about profit.

Jo
Review №42

I have been taking my vehicles here for the past 6 months and will continue to do so for any and all of my automotive needs! Excellent pricing (on most repairs), quality work, clean facilities, and knowledgeable employees who actually care about what they do.Thank you Joe, and the rest of the AUTOEXPRESSVALE team

Ro
Review №43

Overpriced and dishonest. Charges top shelf part prices and installs bargain parts. Poor quality work. Will not take my car here again.

TL
Review №44

Excellent customer service. COMMUNICATIVE, FAIR PRICES. They will work with you. Superior service from oil changes to water pumps...I highly recommend. Ask for Armando. Se habla Espanol!

Ja
Review №45

Always my Go-To Place. Love the family feel & wrk ethics. Great Customer Srvc. Good place.

Ju
Review №46

Awesome friendly staff and not to expensive.

Ni
Review №47

Great service and overall genius business strategy! The place is designed to make you feel comfortable while waiting on your vehicle, while waiting there is a designated room with home theater seating and access to Netflix. Complementary coffee and even menus of local restaurants nearby incase you get hungry, this is super convenient and the hometown feel makes you feel good about doing business here!

Ro
Review №48

Without a doubt, this is the go-to place for automotive service. I brought my Jeep in thinking that I was facing dome major problems that I more or less diagnosed. Most other shops would have called after inspecting and say that I was right and it will cost $$$. Instead, they openly said there were no problems and the other issue I said I would tackle later - well, they jumped in and fixed it, knowing full well that it would be okay with me. Top notch service!!!

Au
Review №49

They are very affordable & convenient.

mr
Review №50

The work done in a timely fashion I cant complain one bit

da
Review №51

I paid over a 1.000 dollars here two weeks ago to do everything underneath the car including breaks all the way around rotors disc brakes everything you can think now Im taking it back tomorrow morning because the brakes are grinding I hear popping sounds in the disc brakes and it back I have no idea whats going on hopefully they can fix it and I can give them a better mark and back

Aa
Review №52

Very clean and good place with great price and very friendly . They took truck in last minute because I told this the time I usually get off work.

Br
Review №53

Good service good people good prices

Ju
Review №54

Best place I have every gone. Very clean. A great waiting area.

It
Review №55

Ive taken my car in a total of 4 times because they never do the job correctly the first time and every time Ive gotten my car back there seems to be a new problem that wasnt there before. Worst mechanic Ive ever been to. Took me a $1000 to realize. Save your time energy and money from this place.

SE
Review №56

We had a fantastic experience. We needed to have brakes and rotors replaced. We walked in, received a quote, agreed to the reasonable price and waited. The wait was short and pleasant because they have a comfortable waiting room with netflix and wifi available for free. I cannot say enough good things about our experience. We will return for all of auto maintenance and repair needs.

Jo
Review №57

Service was fast and affordable with no obnoxious upselling. They even had a quiet room with WiFi for working while you wait. I think this place will be my local go-to from now on.

De
Review №58

Don’t a good repair shop. They scratched and damaged one of my rims. And did not want to take responsibility of the damage. I am someone who takes very good care of my car, I check it every morning. And this day my tire was flat so I took it to the AutoExpressVale so they could put a new tire. The tire is good, but they really damaged my rim. Whether it was when it was rolled over to the machine or the machine did the damage. Do NOT bring your car here!

Ja
Review №59

Great mechanice honest

LI
Review №60

Good place to go if you want great service at a reasonable price!!

Jo
Review №61

Good service. Bilingual staff (Spanish-English)

Je
Review №62

THIS MEXICAN PLACE IS A MF RIPE OFF,THEY ARE VERY EXPENSIVE,WORK IS VERY POOR QUALITY,U BRING UR VEHICLES IN WITH ONE PROBLEM THE NEXT DAY IT HAS ANOTHER PROBLEM THAT WAS NOT THEIR BEFORE.I WILL DO EVERYTHING IN MY POWET FOR THIS PLACE TO BE INVESTIGATED.

Em
Review №63

If there were more stars to give I would def rate higher so far so gud its very clean smells great very comfy recliner chairs netflix made me feel rite at home great job folks this is the first time in my life I have came across a car shop thats this clean I love it not to mention they actually does a great job on my car every time reasonable prices cant beat it I would 100% recommend them to a friend or anyone for that matter great services great ppl I give it two thumbs up...

De
Review №64

Best repair shop in the area, cant beat prices & quality

Te
Review №65

They are fast and have excellent service.

El
Review №66

Best service and customer since forever

Em
Review №67

The Best Service Ever!

Ni
Review №68

Took my car in for an alignment and they broke my driver window, but now refusing to fix it. I will NEVER return here again. Worst customer service from any mechanic shop.

Ev
Review №69

There a little over rated but the service was okay

na
Review №70

Them misdiagnosed my engine

lu
Review №71

Work professionally.

Ne
Review №72

Best in town

Ch
Review №73

Good

Ry
Review №74

Great work!

Lh
Review №75

Very nice

Jo
Review №76

Staff should be renewed

Br
Review №77

I came in for them to change my light bulb that cost 10 dollars but even up spending almost 3300 on stupid stuff and when I took my car to a different shop all I needed was a fuse

EL
Review №78

Good service

fl
Review №79

Personally, I do not recommend this place, I took my car to have an air conditioning and brakes service done. about a Diagnosis that I already had from the original Auto Dealership. I took him there for the most accessible schedule since I leave later. I showed them the Diagnosis that I already brought more detailed of the Ford. And they told me that they are not based on that that they had to do their own Diagnosis, which would cost me $ 85 to $ 140 dollars at the most. Now they are telling me that it is something of the transmission and that they have to do another Diagnosis that is worth more than $$ 357 to detect the problem and that the battery did not pass the test and apart if I want the air conditioning repaired it would be another Diagnosis apart that It comes out at $$ 355, and to that they add the $ 140 of the initial Diagnosis just to tell me that the transmission is failing and to know the exact detail of each thing you have to do a separate Diagnosis that exceeds the price. They do not have discounts nor do they handle coupons as in the Original agency of the cars.

Ja
Review №80

Excellent service, a reasonable price with a good guarantee, very friendly and sincere with what your car has, they do not lie to you like other highly recommended workshops 👌🏽

Ar
Review №81

Mucho que deciar y creo que eso lo saben

Lu
Review №82

If the job they did on my car is ok

Ju
Review №83

Good service in mechanics, I took my car to fix they were very kind in showing me the damage it had and they explained in detail what would be the option to fix at a good price, if I recommend it they are professional, and also a nice place to wait depending on the time to fix your car

La
Review №84

Apart from good service, I liked that they explained the cause of the failure.

Mi
Review №85

Hello, the truth is that this place is really bad, I went to this place 3 times because it recommended a llantería, that they were very good mechanics and they charge comfortably, but honestly it was not so. Very bad attention whenever you are told they are very busy, I took my car for 1 problem that I had and as I left it in that place and I went to an errand, then they marked me on my phone telling me that they have another problem, and that another price came out, and then they called that another price came out they seemed desperate and rater that they like to get money from people, my car only had one problem and then they took 3 problems and I did not accept I went to another more comfortable place where if you They attend well and are friendly, not like these, the truth is that I dont recommend them there very carefully when they take their car. Notice how many failures it has because otherwise in this place they will take out other failures and break it down.

Ju
Review №86

I went for an alignment and they left it worse and they didnt tell me how bad the car was, I had to take it to another place more awake

vi
Review №87

One, if the only workshop that provides an effective and honest service, in addition to very clean and tidy ,,,, super recommended

Fr
Review №88

The truth is worth what they charge here. They tell you everything your car needs and they leave it very well. I have taken 2 cars and I am really satisfied with how my cars were fixed. I recommend it.

Review №89

Lousy. Very expensive and they do not leave their work well. they fix you and they ruin you 3 they did not recommend them

Fe
Review №90

Their prices are very high. Look elsewhere and it was half price

ce
Review №91

Best prisoner in Indy

Je
Review №92

Excellent service, they answer your questions. I have never been to such a clean mechanic shop with a good environment. I really recommend taking your car there. Excellent service, answer your questions. I have never been to a clean mechanical workshop with a good atmosphere. I really recommend taking your car there.

Ce
Review №93

Very good mechanics and honest

LA
Review №94

Very 👍 wonder very well 👍

Pa
Review №95

A1

Lu
Review №96

They do not attend, they are liars

Mo
Review №97

The best service

Th
Review №98

Good place !! But very expensive

Jo
Review №99

Good mechanics with a lot of experience

Information
100 Photos
99 Comments
4.2 Rating
  • Address:9065 Pendleton Pike, Indianapolis, IN 46236, United States
  • Site:http://www.autoexpressvale.com/
  • Phone:+1 317-897-6618
Categories
  • Auto repair shop
  • Auto electrical service
  • Mechanic
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–3PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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