This is the best car-buying experience I’ve ever had! Cristian was so pleasant to work with, was helpful without being pushy, and I left the car lot with a new-to-me car that I’m so happy with! From driving into the lot, to driving out of the lot was only a couple hours and was so chill and effortless. Signing paperwork with Mike was great… he had a great sense of humor and easy to work with. Such a fantastic experience across the board. When we’re ready for a next vehicle, we’ll definitely choose Ray Skillman Kia again!

Had a flat tire and they fix it promptly and did a recall on my car without me knowing about it! This pic is safe lite repairing my windshield but this is my car. Northwest Kia took care of everything I needed and wanted!!!

Amazing place to go!!! Found a car I had been looking for and they were amazing! Had everything taken care of before I arrived and of course hanging with Oscar was the best!!!

I received great customer service that from Marcus.Both Marcus and Taylor went out of their way to make sure I was satisfied. I will tell everyone about the great service and professionalism at Ray Skillman. Working with a great salesperson like Marcus makes Ray Skillman stand out as a great place to buy a car. I you k ow if anyone that needs a reliable car then send them to Ray Skillman. It is the people that make a difference

Marcus Stettler did a wonderful job aiding my mom with finding a vehicle today! If your looking for a car ask for Marcus,he’s very kind and patient .thanks Marcus for all your help..

I cannot give 0 stars out of 5 or I would.My girlfriend and I have received the worst customer service I have ever had at a dealership. We were notified of multiple recalls on our 2020 Kia Soul requiring a replacement of the engine (the pistons were not installed correctly, so they leak oil and cause the engine to fail randomly and can also cause a fire) and they gave us a free rental for the duration of the repairs.They required proof of all oil changes for the repair and we sent in the records we had (we could find three of our records over ~55,000 miles, nowhere enough to cause engine damage) and after multiple attempts at contacting them to hear back about the repairs they inform us that we did not provide sufficient records and that they wont fix the car despite the multiple recalls unless we did a $300 engine flush (which we decided we would do at a Meineke for less than half the price) and notified us to return the rental as they would no longer pay for the rental. We went in the next day to return the rental on top of them refusing to fix the car despite all the recalls, they slap us with an $1,800 rental car charge because they werent going to fix the car for us (we never signed anything saying we would pay for the rental if they didnt fix the car). On top of that, the customer service rep refused to give us the keys to the car until we paid the $1,800 for the rental we were told was free, which we then requested to talk to management.We were threatening to call the police and get them involved at which point we were able to talk to management, who continued to attempt to strongarm us into paying an $1,800 rental car fee we were told would be free which we refused to pay, at which point FINALLY he told us he would send the invoice back to enterprise and made one last attempt at coerce us into paying the fee by telling us it would be going to collections (despite us never agreeing to paying for the rental or signing any paperwork stating we would have to, we read the fine print). When he realized we werent going to budge he finally went and got us our key to the car and we were able to leave without having to get the police involved.Horrible customer service, terrible communication and zero efforts were made at even an attempt at accommodating us despite the fact that CLEARLY Kia built the engine wrong and refused to come up with any solutions. 0/10 would not recommend.

Today I am so very happy and pleased because Marcus STETTLER at RAY SKILLMAN put me in a beautiful KIA SOULS 2020. HE is the best Sales Consultant I have ever had the pleasure of working with in my life. Marcus was so Professional, Fast, Fun, and Friendly. I want to jump for joy, scream, cry, and shout. Lord Thank You for Marcus at RAY SKILLMAN. Thank You Marcus for all you have done for me.Diane H.

I want to commend the staff of the Ray Skillman Kia on Shadeland Avenue in Indianapolis, Indiana on Monday, October 25, 2021 under the lead Manager Dave for super service and hospitality in my untimely desperate time of need. More specifically, J.B. Liddle., Service Advisor, who showed compassion as well as concern for my well-being. I am an out of town visitor whose 2018 Kia Soul defogger malfunction causing safety issues while driving. I contacted three other Kia dealerships in the area which were much closer to my venue but only J.B. offered to squeeze me in their busy schedule to ensure my safety while here and to return home safely. It took all of thirty minutes or less to analyze the problem, to identify the problem, to correct the problem and to send me on my way home. Shout out to Phil and John also who actually serviced my car. Again I appreciate you all for your individual time, gifts of skillmanship and concern for my welfare. KUDOS TO YOU ALL!!! Many Blessings to you in return for a job well done!!!Donna Sullivan, Michigan

The dealership was amazing. I can’t tell you the last time I purchased a vehicle with no issues whatsoever. I highly recommend this dealership to anyone!! Wonderful experience. Patrick was wonderful, Shawn was amazing, Michelle and her husband were the cherry on top. Great experience!!

Weve bought 3 KIA automobiles from Ray Skillman. 1 on the south side and 2 from this location. Overall Ive had a good experience there. A tad above the average car dealer. Service has been above average. Ron, in the service department, is a bright spot for sure. Im definitely impressed by the KIA brand. My suggestion to all KIA dealers would be to step up to overall experience. I think it would be a good opportunity to win over undecided to give the brand a better impression. If you are interested in a KIA, I definitely would recommend checking out Ray Skillman Shadeland Ave.

Everyone was very welcoming and answered all my questions clearly. I didnt feel pressured at all and it was a stress free experience. I ended up getting a vehicle and driving it off the lot happy.

Marcus was great to work with. Very knowledgeable with my new vehicle and was always in contact with me on updates and arrivals during the search. Highly recommend

The GM greeted us with a smile and willingness to assist while the sales team was in a meeting. Then came Julian. Julian immediately made me feel like no matter what, I would buy my car from him. His friendliness and personality was amazing. He did everything he could do to work with my stiff budget. Hopefully I wont need a car anytime soon. But when I do, I would love to have Julian sell me my next car if he is not sitting behind a desk with a window. If he is which I hope for. Ray Skillman. Allow him to train your new salespeople. 5 star hands down. Thanks for lunch!! Thank you for everything Julian and Ray Skillman!!

This is our second time going thru Ray Skillman Shadeland Kia! Both times we were in a very precarious situation with our finances but desperately needed a vehicle. Our Salesman Patrick and the finance team have worked miracles for us for both our vehicles. Everyone we have worked with has been quick, efficient, kind, and understanding of our less that ideal situation. From buying a car to getting services done, the Shadeland Kia team has hooked us up with a great vehicles and great service.

Marcus was fantastic. Very personable and professional. He is our new car go to guy! Happy birthday again Marcus.😁

I started my car shopping and the salesman Marcus Stettler was very helpful. I went to only look but he made it very easy. Great team and low pressure! I love my new car!

For 25 years Ive taken my vehicles wherever Matt Murphy is the service manager because of being able to trust him. Hardest working guy I know. I usually buy some cars from there as well.

Brought my car in for work. Oscar sat with me in the waiting area and honestly, was the goodest boy. He really is the star here. I will bring my car back for whatever they want as long as I get to pet Oscar.

Marcus Stettler was very informative and energetic to assist with making sure I got exactly what I wanted in my next purchase!!! Ray Skillman communicated the entire time on Inventory statuses.

I had a great experience with Ray Skillman! They took good care of me and are very professional. I want to give a special thanks to Peggy from the Buy Here Pay Here Department, she was very professional and treated me well. She made my car buying experience comfortable, and was very helpful when needed. I now own my Buick and I Love it!!! Thanks to the entire staff!!!

I had an appointment at 1:30 on Friday 22nd. I got there and I realized that , this location is not my appointment location. I was so confused and couldn’t figure out where my appointment location is. An employee who his name is J.B.Liddle took care of me anyway. He said “ you are our customer, and since you are here and you said you have and appointment, we will take care of you today.” I very much appreciated him. Their customer service is great. Thank you to mr Liddle I didn’t drive all the way there for no reason. When I pay off my current car, I’ll definitely buy my next car from Ray Skillman. They are great. Highly recommend! Thank you guys!

Marcus and Dave took amazing care of me!! I love my new Kia K5! All of the staff was super friendly! I will be sending people their way without a doubt!!

I had a great experience at the Shadeland Ave. Location with Marcus Settler. He took good care of me was honest and to the point. I feel very good about my purchase and the experience thanks to him.

Liz in service will take care of everything you need! Liz has always taken care of my car when it needs to be serviced and I will continue to drive here even though it is not the closest dealership to my house! Thank you Liz!! ☆☆☆☆☆

Marcus was a fantastic sales person. Very knowledgeable about Kia vehicles. Very personable, young man. And Oscar the customer greeter was adorable! Well be back.

Outstanding experience with Ray Skillman Shadeland Kia purchasing a 2021 Kia Telluride SX V6 AWD Prestige and Nightfall Edition Packages.We visited Ray Skillman after looking for this SUV at other Kia dealers unsuccessfully! We were told at two different dealers that such car had a huge demand that it was going to be practically impossible to get one, or if getting one it was going to be ~10K USD at least over sticker price!!!!Well, we decided to go a bit further (we live in Carmel) and stopped at Ray Skillman - Shadeland. There we met Bob Silvey and Shawn Salinas (Sales manager). They did confirm the high demand for this SUV but started working with us in finding options to order a new one, giving us good options to get it and at about the expected price.We were able to customize our Telluride the way we wanted it (interior and exterior colors, packages, accessories, etc.) with the help of Bob and Shawn, agreed on a price for it, and conditions, and they ordered it to Kia.Our Telluride was ordered, and after a couple of months it arrived just as we wanted it. Yesterday I went to the dealer, closed the deal, and came home driving our beautiful Gravity Gray, Dune Brown leather seats, SX Prestige Package and Nightfall Edition package Telluride.Negotiation was simple and easy, conditions were the expected ones, so overall it was a great experience getting this car. I can say that after dealing in Indiana with Mazda, Ford, Volkswagen, Audi, Infiniti and Lexus dealers, this has been by far the best and most positive experience. Kudos to Shawn and Bob for their customer-oriented service, something you dont always see easily in this type of business, and kudos to Kia for bringing to the market a very nice SUV at a pretty convenient price.Thanks to Bob and Shawn, great work with our car shopping experience.If you are looking for a KIA, dont hesitate and drive to Ray Skillman at Shadeland Ave. for a positive experience!

Shout out to J.B. in the service department, who went above and beyond to see if they could approve a repair item that was only 18 days past warranty. He knew that I was displeased, and made the effort to see if he could get a waiver with it being so close in time. J.B. tolerated my angry demeanor with grace, was able to get a waiver for the repair, and even had my car washed! Thank you!

We have worked Patrick Litteral for a few years and he has always been a joy to talk to. Mark Stettler helped was incredibly helpful and willing to answer all of our questions. We always felt like he was looking out for us. Definitely would highly recommend working with either of them again.

Good place to shop for a new car. They have a large inventory. Mechanics are very nice and knowledgeable. All in all a great place.

Marcus was amazing. They didnt have what I wanted but Mr. Marcus pointed me to another car and I love it. Thank u so much for ur time and ur amazing customer service.

Everyone was extremely helpful and wonderfully pleasant. Addressed any issues that I might have had and solved them with high importance! Would recommend stopping in to visit Kyle and he can get you what you are looking! The manager,Peggy, always has a smile and a great attitude with great customer service.

Went in to get an estimate today for some repairs. Little customer service training would probably help out the front desk person. Other than her everyone was very friendly and helpful.

Fast process. And the employees were very understanding of my situation. I was able to trade in and drive off the lot in less than 2 hours

Just had the best experience purchasing a 3rd vehicle from Ray Skillman Kia. Awesome customer service. Kevin is the best sales person ever and Mike the greatest finance guru!

I bought my 2018 10/2020 Kia Soul from Ray Skillman. I had been shopping at multiple dealership looking for the right vehicle before coming here. Greeted by this wonderful salesperson Kayla.I told her exactly what I wanted. I told her that I have been to other dealership Avon, Carmel and Fisher. Those dealership were pushing me into a vehicle that I didnt like. Very disappointed.I politely told her that if she didnt have what I was looking for, please not to waste her time or mine. Kayla asked me if I would give her some time to see what they had.Bingo! they had what I was looking for. There was no hassle or pressure from Kayla. I was so happy.Kayla takes great care of her customer!Anytime I have questions, Kayla is always available to give me answer. I recommend Ray Skillman Northeast Kia. Be sure you ask for Kayla she will give you the royal treatment! Teri W

I had a great experience at this dealership. Everyone I came in to contact with was very friendly. My salesperson Julius was great and personable. Mike the finance guy was awesome too. Funny and personable. I am very happy I chose this dealership after visiting multiple over the past few weeks.The dog Oscar was a nice bonus also. I will be back!

Peggy gave me an excellent experience with buying my first car! Shes also helped my fiance find the car of his dreams, shes been amazing! I wouldnt ask for anyone else with all my car needs!

Marcus was very professional and its obvious his customers are very important to him and that is rare. I will recommend Marcus to anyone seeking a vehicle and we will be back.

Ive been with Ray Skillman Kia for 11-12 years and they have always treated me and my family great

My story is too long to share however my rating and my recommendation for this dealership is exceptional. They listened to my concerns while apologizing for my experience of a different location which is obviously out of their hands. We were shown phenomenal customer service from start to finish. Of course, I recommend Devon to assist with a new purchase at this location. However, it starts with management and the GM made it a point to check on us during our process as well as congratulate us on our purchase. I look forward to sharing my experience with others!

I was extremely pleased with Marcus and all of the great customer service I received. It was a very good experience and I would highly recommend this dealership.

Very bed experience with financial explanation, remember to always asked them your total after they put all those 199 unnecessary prices on your price. They are not good business people, Wish I never went their way. They dont save you money they take advantage of your innocent..

Finance Dept is a joke. Purchased in May and have had five screwups. They completed my paperwork incorrectly, twice failed to submit my paperwork to the company that financed my purchase, and forgot to pay off my trade-in loan. It took three weeks and three follow ups to get the old loan paid. All of this after arranging 0% financing then later calling me to advise that I wasnt allowed to have that financing because they included a rebate. Also said that I HAD to purchase a 10 year extended warranty to get the 0% financing completely negating the savings in the interest. Completely dissatisfied.

Bad service. If you sign-up online, you then have to call to ensure they order the parts.. As if my service request didnt point that out. Horrible. Absolutely horrible.

In the midst of and insane car market Ray Skillman NE Kia came through for me when other Kia dealerships as well as Carvana failed. Michelle was wonderful throughout the process and I felt like a valued customer. I recommend this dealership if you’re in the market.

Everything was great from the moment we walked in the door until the moment we drove off the lot with our new Kia. Everyone was incredibly friendly. Kyle was very helpful with choosing our new car. Joe made financing a breeze. Dave, the general manager, was great. They went above and beyond what we expected of them. We would definitely go back for our next Kia!

Marcus stettler was a big help i had no questions or concerns got me in a vehical that was great for my family he did an awesome job im glad he was the one helping me

Very pleased with my overall experience. The staff are all incredibly friendly and don’t make you feel pressured, they really work with you on your budget, and make it a priority that you are comfortable and taken care of. Hunter did a fantastic job, is very knowledgeable, and made the whole process fun!

Devons (Sales and Leasing Consultant) professionalism was outstanding and was very attentive and helpful to my needs. Mike (Finance Manager) was great too!

I want to give a huge shoutout to Dave and his team at shadeland Kia . Our sales associate Devon made our sales experience amazing . We typical buy American at the other Skillman lot but we decided to change it up . Devon came thru for us and got my wife into a beautiful K5 Gt line . If you’re looking for a new car , I highly recommend Dave and his team . Thanks again Devon . We will definitely be back to see you . And I also wanted to throw out the F and I guys name but I cannot remember it . Lol but the overall experience was awesome 🤘🏼

Peggy in used car sales is amazing ; she made it so easy to get a nice car picked out. Customer service was everything she also went above and beyond to make sure that my car was driveableThanks Peggy

Ive been a customer at Ray Skillman for about 11 years. I would not consider buying a car from any other place. The people are friendly, straightforward, honest and most importantly they genuinely care about their customers.

I’ve gone here 3 times for car and every time I get a better car always decent on the miles and a great deal. Peggy is awesome and takes care of everyone best she can I don’t think I’ll take my business anywhere else

We were blown away. From the moment we limped in with our wounded auto we were treated like celebrities. All staff members were incredibly kind to us and our pet chinchilla Jim. Especially thoughtful were Dave the manager and Asia in the service department, along with Ron, Phil and Calvin. Thank you so much.

This dealership is awesome! We drove four hours to buy a telluride from Patrick as MSRP. He is very professional and honest. Mike in finance made the deal a breeze, everything was ready when we arrived. This vehicle purchase was the most enjoyable I have ever had. Ray Skillman Northeast Kia is one of the best kept secrets in the Midwest.

I can honestly say they worked with me even though i had just started my second job,and got me into a nice gas saving car. Everytime i walk through the doors to make a payment or just stop by they treat me like family...MRS.Peggy is the best 😀

Great group of people to purchase a vehicle from. Very knowledgeable and courteous!

I have had both service and body work done at Ray Skillman Northeast Kia on Shadeland. They do excellent work and are very accommodating and easy to deal with. Had a great experience every time. Would not hesitate to go to this dealership!!!

I am very happy with the service in the sales department I have always received at Ray Skillman Kia on Shadeland and specifically Peggy. I have purchased three vehicles here and imagine I will continue as a customer in the future.

Great customer service as always..

The technicians are always really friendly and reliable

I would give zero if I could. Have had nothing but a terrible experience with Kia for the past month and a half. Took my car there on a recall notice, and they managed to find a way that costs won’t be covered by the recall, even though the letter only says that all diagnostic work will be covered and gives no reasons it might not be. They’ve never called me with a single update on my car, I have had to call every time. For the PAST MONTH AND A HALF! And today I find out my car has just been sitting there waiting for me to pick up but no one thought it was a good idea to call me and let me know. Complete bait and switch and rip off.

We went to look at Tellurides that they had just gotten in. My husband and I first met up with Hunter. We test drove the SUV and fell in love with it. We decided to go ahead and place an order for one so we could get just the color and amenities we wanted. Everyone was extremely helpful at this dealership. And having their dog there as the mascot made it even better. I had visited several other dealerships before coming to this one and they were by far the best one.

Dave (manager) does whatever takes to make it right! Everyone there is always nice and thoughtful. They have exceptional customer service from the time u walk in the door until you leave.I would recommend who ever is in the market for a car to ckeck Ray Skillman Kia on Shadeland out. Shawn, Chrissy and Dion are excellent people to work with as well!

I had a great experience with Marcus Stettler.

They are willing to work with you to get you in a vehicle.

Best car buying experience ever.My husband and I drove to Indy from for Wayne to test drive a Kia, Telluride. The one I wanted was not in stock but I have never driven one before so we decided to make the trip! Keep in mind we also took our 8 month old son. I was immediately greeted by Oscar the dealership dog which seriously was the highlight of me and my sons day! We were helped right away by hunter a salesman through Shawn the sales manager. Right away they warmed up the car we wanted to drive and got everything situated all we had to do was move our sons car seat. Shawn and Hunter both were very nice and didn’t pressure us at all for ANYTHING. Even the general manager came over to us to see how we were doing and chat. My husband was very clear on what he wanted and they went above and beyond to accommodate us. My husband surprised me with the exact car I wanted within our budget! When I say the best car buying experience I mean it. It was relaxed easy and quick! Not only did we seal the deal quickly , remember I have a 8 month old who couldn’t sit still, THEY DROVE THE CAR TO MY DRIVEWAY AS A SURPRISE!! Fort Wayne to Indianapolis isn’t far but traveling with a baby can be challenging. Seriously the sweetest most easy going group of men to work with. I told my husband we will continue to buy from them because not only did I enjoy the experience I am IN LOVE with my telluride.

Love Ray Skillman Kia always a pleasure doing business with them guys.

Kyle Morgan I miss Peggy are three of the best representative 4 Ray Skillman Kia always kind respectful and make sure that you are well taken care of and you have everything you need they will answer any questions and help solve any problem you have I give them a 10 out of a 10

The WORST experience I’ve ever had at a dealership. I’m very disappointed. I brought my car in for recall and diagnoses. Ron quoted me $700 for repairs. $300 for engine repairs and $400 for tires. I told him to just do engine repairs. When I came to pick my car up the engine was LOUD and the car stopped only 5 minutes of driving. Literally as I was driving. I started the car back up and I drove it back to Kia. I couldn’t drive over 25 mph. I spoke with Eva and Ron. They had me waiting for my car in lobby for 6-7 hours while they’re trying to figure out what’s wrong with my car. I had to take an Uber home because they weren’t done diagnosing my car. Ron admitted that my car never had a full diagnosis which is why they couldn’t figure out what’s wrong with my car. He said they never lifted the car for diagnoses. The next day I went up to Kia to see if they can fix the car. Mind you already PAID $314. They quoted me $3,200 for repairs. THATS $4000 TOTAL IN REPAIRS KIA QUOTED ME. I told them I just want my car back because now I feel like I’m being taken advantage of. Ron and Eva admitted they didn’t diagnose my car up front yet took my money. Ron and Eva were VERY RUDE with me. When I asked for my car back the car was extremely loud. Ron told me that when the service team finally inspecting my car after the third day they had to leave enough air in muffler so it can drive. My car was so loud it was embarrassing and not to mention my car still wasnt fixed. I couldn’t drive over 25 mph. I went to another shop. The owner fixed my car in 40 minutes and only charged my $502 for Cadillac converter and filter. My car drives 100% better! So I called GM at Kia and told him I want my money back. Dave Everett told me no refund. Please be weary of Kia. There was absolulely no accountability on their parts!!!

Kyla and mike are the best I worked with kyla thru email and text messages mike was able to get me approved the same day!! The next day came in test drive my new to me car and mike was able to get me a better deal then originally stated I drove off in my car a very happy person!! I will tell everybody that will listen to to them and ask for kyla and mike in finance they are awesome!!

Great service every time with JB

Excellent customer service by Marcus Stettler

I found the vehicle I wanted online at Ray Skillman East, submitted an online application, and received a call back within an hour or so. What happened next can only be described as terrible and lack of concern for customers of all backgrounds. When talking with the representative I mentioned some challenges I was experiencing and he told me he would still be able to help get me a vehicle. Sounds great and I was excited a dealership was actually going to work with me. Well too good to be true - apparently after looking more closely over my background I never heard a word. This location demonstrated that talk is cheap and wasn’t truly willing to make things happen for their potential customers. Will never shop Ray Skillman ever. Sad story that a dealer the size of Ray Skillman with access to multiple resources couldn’t deliver on their commitments.

The last two times I brought my car in, I had long wait times, and once they even lost my case and couldnt find anyone to tell me the state of my car. Last week, I took the car in after I had some brake issues. I was quoted a price to fix of almost $1400. When I asked the service center employee for more details about the work, he quickly asked if I had the car paid off, and if I would like to speak to them about trading it in for a new car. I was confused, as the car is definitely worth more than $1400, so I asked why he was recommending that versus fixing it. He said he didnt want to steer me wrong, and would have a sales manager call me. Why would a sales manager know better about the pros and cons of the services needed? Confused, I said I would wait for a phone call from the sales team, just to see what my options were. I waited two days and after not hearing from anyone, had my husband call the service department back to let them know we would be coming to collect the car to get a second opinion. The service department employee told my husband that I had consented to them doing the $1400 repairs and they had already taken my car apart. We said that we had not at all consented, as we were still waiting to hear from the sales team. We went to retrieve the car, took it to another mechanic, who fixed the issues for about $400 less, and of course, didnt try to sell me a new car. I wont be returning to this dealership service center, as this experience was the last straw.

Best dealership experience Ive had so far. The process was easy, convenient, and staff was great. Cristian Alvarado helped find the Stinger gt2 I was looking for. Shawn Salinas helped me get to the best price without too much back and forth negotiation. Mike Evans provided me with best payment options and helped me get financing. David Everett, the General Manager, made sure I was comfortable and I was not pressured into anything. David said I could contact him directly if I have any issues at all or need help with anything. Will definitely recommend Ray Skillman Kia to a friend.

Weve been living between 2 states and the Kia dealer in my home town could not get me in for 2 weeks. These guys were able to squeeze us in for an oil change and our tire issue. Thanks guys!👍

I have been a customer of Ray Skillman Kia for a few years now. I needed a car during an emergency situation and Peggy came in snd saved the day. I have actually purchased two cars from this location. I initially had a Kia Forte and I wanted to trade up to a new year and I sent Peggy my wish list snd she was my fairy godmother and gave me more than I could have ever asked for. The cars they have are all reasonably priced and the purchasing process is flawless snd takes no time to complete. I have not had ONE ISSUE with either car I have driven and one of my fondest memories is my granddaughter laughing and smiling with the sunroof open with a car Peggy personally picked for me. It was one of the last-times I saw her so happy before she passed and each time I get into my car I remember that moment and it makes me smile! God bless Peggy she was my angel in a time of need TWICE and I could not have asked for better customer service. Give them a try I assure you it will be one of the best decisions you ever make!

I love this place..thry done everything to help me.thank u

Great place and they were very honest to me and my wife...they are the best to get a car

Omg I had the best customer service from Bob silvey and Peggy the got me a beautiful car I dont know what I would do without them I will recommend them to my family and friends

Great place for a deal

Best customer service and of course always love seeing oscar :)

Had a very good experience at this location. Joe and Hunter were great. I want to thank both of them for their help and getting my loan done. I recommend this location to anyone looking for a new car.

Had my eye on a hybrid SUV and wanted to get a good look at the Kia Niro. I made it very clear that I was not ready to purchase. Bob was very understanding and showed me the Niro. I loved it so much that my wife and I went back on Saturday. He let us look at all the different classes of Niros before making our decision. The financing was as quick as it can be. We were in and out in just a couple hours. Will most likely be a repeat customer. Highly recommend

The people there is awesome and they are always there if u need them and if you need a good car go to them because they want let you down we appreciate what you did for us and we thank you so much.. God bless you....

Ray Skillman says it all, great selection, service, and value. I will continue to shop here for my future vehicle needs.

Great experience buying a new car! Ive used several different Skillman dealerships in the past and have always had a positive experience. My credit is not the best but they worked hard to find financing options and were able to get me a much better deal than I expected!

Great service. Made an appointment for oil change everything was explained. Very friendly.

I bought a new kia forte gt line. The business was great! They all treated me well!!

Amazing customer service. Gave me more for my trade than the other dealers, helped me get my monthly payment that I could afford and ensured I was happy before driving off. Will definitely recommend to all family and friends!

TERRIBLE PEOPLE! They aren’t aware of recalls on cars and won’t do ANYTHING ABOUT IT!

This place is amazing! First off the cutest dog, Oscar, greets you and makes you feel at home. I was referred to this location by Dion Crenshaw. He is the real deal, I never thought I would get a car and this location made it HAPPEN! Kevin Evans was my sales person, he was amazing!!!! He was so nice and he explained everything with the car to me. Michelle was the person who first reached out to me and she was soooooo nice. Like she was so transparent and made me feel comfortable and kept up with giving me updates. My finance manager was Mike Evans, let me tell you, he made it happen. I wouldn’t be writing this review without him because I wouldn’t have a car. Mike was AWESOME! Literally I am just so happy !! The general manager I think his name was Dave? Anyways I forget but he’s Oscars owner. He is AMAZING TOO! He was so nice to me and my friend and kept checking in with us and just wanted to make sure our experience was amazing and YES IT WAS! I love this place, I will tell everyone about this place and I will be back! THANK U SO MUCH to the team at ray skillman Kia shadeland. I had such a bad 2020... and this is life changing! You have no idea. THANK YOU!!!

Professional and friendly people. Clean facilites and waiting area.

Fast service, no surprises when I went to pay other than less than I expected which is a miracle at any shop. Thanks Derek! Ill be back to see you in 3,000 miles or so.

I would like to give a big thanks to Asia Boyd, for her excellent customer service. She was great from the beginning of the process to the end.

Our salesperson was very nice and Finance guy was great also..quickest Ive ever been through on buying a car

Had a great experience buying a new to me van. Cristian Alvarado was very courteous and helpful in finding the right van for us. Jan gave us some good advice and Oscar was a great closer!

Service has had our 2020 Telluride twice now for the same exact problem. (Heat- apparently this is a known problem with the tellurides to not heat up while idling and even after the vehicle is warm it will blow cold air while idling) We are on day 16 of them having our telluride and the only communication we have received was when we called to check on it on day 7 when we were never contacted. On day 7, we were told they were going to “burp the lines” fast forward to day 16 and still zero communication. I called in to be transferred from person to person to find out any kind of information. After waiting on hold for someone to know where my car even was in the process I was told “burping the lines didn’t work... so today Kia wants us to try something else” Basically, they haven’t touched my vehicle in 8 days! Service is awful. When we dropped off our telluride they forgot we were waiting and we sat in the waiting room for 2 hours “waiting for a car they had available to be pulled around” After waiting so long I went back to service desk where they told me they had completely forgot and could we wait just a little longer because the car needed to be washed. Service is slow! I do NOT RECOMMEND using their service or even a telluride at this point since I can’t even have heat in the winter!!!!

I have had great experiences every time I am in. Bob/Nolan in the sales department were great through the buying process and listed to what I wanted. The service department has been very helpful both times I was in. Once was warranty work and the other to have an oil change. Will continue to use this dealership.