I came in to buy a new phone and Tommy helped me pick a nice one out and got all of my information switched over to my new phone. Very friendly. I would recommend going to see him. He even laughed at my jokes.

I came in because my battery would not charge, but Tommy looked at my phone and the charging area was broke. He helped me pick out an upgrade and was able to get all of my contacts back for me. God is good!

This guy was not helpful or nice!! I had been with Cricket since 2000, all I needed was a battery 🔋 He said I had to buy a phone!👿 He didnt even want to work enough to even sell me one!! I said thanks for all your help and Ordered a Free Govt phone 📱21 Years Cricket... thats a long time to not be able to work with me.... shakin my head.😒

I came in to upgrade my phone and Tommy took care of me. He helped me pick out my new Samsung and got all of my information switched over.

The guys here are so helpful. I got a new phone through the insurance company and when i called customer support to get my number put on my new phone, they said that they could not do that and i needed to go to a store. So i went in and Tommy took great care of me!

The customer service was really good, the employee there at the time Ian N. was very funny and helped us out a lot. He was very informative on all of the products we were looking to buy and helped us with choosing the right ones. I would go back just to talk to Ian, that is just how fun it was to be there. I got everything I wanted while I was there and more.

I came into the store to get a new phone and John helped me. He was very nice and took his time helping me pick out a phone and get my information transferred. I highly recommend this store!

I had to come in and get a new phone. Tommy took good care of me and added all of my contacts and pictures to my new phone. Such an easy process. Go see him for your new phone.

I was so amazed with the guys here! John helped me pick out my new phone and Tommy saved my life with getting all of my information transferred to my new device! Please go see these guys if you need a new phone and any help!

We were in there last Friday evening and could not be more pleased with how amazing our experience was!! Jackson is the man!! He helped us choose the right phones and accessories, and was very thorough at explaining everything to us. He didnt push us to get the most expensive phones but rather the phones that were right for us. I appreciate that type of service. Thank you again Jackson!

I came into the store thinking that i had a virus on my phone, but Tommy showed me that i just needed to update my apps and so he did it for me. I offered to pay him for his time, but he politely declined. Please go see him for your wants and needs.

They were more then willing in helping me to apply for my EBB and getting it corrected Im a timely matter.

I came in yesterday and bought a new phone. I didnt remember my Gmail information so I came back in today and Tommy was able to help me recover my information. I am so thankful. Please go see him for your phone needs.

The manager was very helpful with suggestions based on what I wanted in a new phone. I had already looked into a few phones he showed me a better option. Only rated 4 stars as I was not told I couldnt upgrade any phones on the account with changes waiting to go into effect on my next billing cycle.

I drive through Huber and occasionally stop by this Cricket for assistance with my bill and other questions. Tommy does a fantastic job of explaining things in a way that is easy to understand and he knows his way around the phones. I highly recommend him and this location.

I came into the store because my phone would not charge and Tommy helped me pick out a new phone and got all of my information transferred my new device. I highly recommend this location.

Jaxon helped me get set up with a new phone after my old moto went out, and also helped me through the process of setting up to get 50 dollars off my bill!! The guys were great!!!

God bless Tommy! I thought that i was going to have to but a New phone, but he was able to fix my issues. Highly recommend this store.

Just switched over to Cricket and had an amazing experience! The staff was very knowledgeable and answered every question I had. Could not ask for better service.

I went in because my phone was not making calls. The gentleman fixed my phone, but I wanted a new one so he got me into a nice new Samsung and transferred all of my information to my new phone. I highly recommend this location!

Tommy stayed after work to set us up with service. Great guy and customer service! Thanks.

Tommy was very nice. I bought a phone for my son and he helped me pick out a nice one that wouldn’t be to big. He chatted away with me while he set everything up. Asked how old he was going. He put the effort in to get to know me. I really liked that he just didn’t sit in silence while he did what he had to do. Will recommend to everyone I know. I will go there for everything now. Thank you Tommy.

I came in to start new service and Tommy was amazing at helping me and transferring all of my data.

Tommy did an amazing job helping with my daughters phone and getting my new phone set up. Go see him for all of your Cricket needs.

I had to go in and buy a new phone because I lost mine, Tommy was so patient with me and helped me set up my new phone and Gmail account. I highly recommend going to see him at this location!

My grandson cracked my screen and I thought that I would have to buy a new phone, but I had insurance and Tommy helped me file a claim. It was so easy.

I just had to go get a new phone because mine was outdated. Tommy took great care of me and got me a new Samsung phone. Great staff in there. If you need anything, go see these guys!

Personally my experience was amazing i got the best help and the best deals i thought was possible i personally wanna thank Tommy he was the one that took care of me and got me all squared away.. heads down Tommy is the best!!

Came in due to data running slow, Tommy reprogrammed it and it is working better now.

Ian did a wonderful job helping me pick out a phone and getting it set up

I came into the store and my phone would not let me on the internet or anything, but Tommy foxed it and took great care of me!

I can in and had to buy a new phone, Tommy helped me pick one that fit my needs! He also helped me get all of my contacts and pictures!

Tommy helped me figure out what I needed, he explained everything for me when I asked him about things! So glad I went through Tommy!! Highly recommend!!!

Tommy was very helpful and knowledgeable of service and products being offered.

Ive never had a bad experience with cricket until I went in that store and that guy was just rude and obnoxious if you get a phone call you ask him to hold on please and Ill get back with you you dont still talk on the phone and try and help a loyal customer that has been with you for years I will never go to that store again

My phone screen started glitching and I had to get a new phone, but I was afraid that I had lost all of my pictures. But Tommy was able to get all of my pictures back and my contacts. He is a life saver> Please go see him at this store if you need anything.

I was having issues with my mobile hotspot not working and the gentleman there helped me. I highly recommend this store?

A Professional operation! Great customer service. I love it there.

I came in to pirt from Verizon and Tommy helped us. It was an easy transition.

I went in to look at phones and ended up switching from Boost to Cricket. Simple process.

Great service and support! Staff listens to what the customer wants, and works to find the best solution!

Great service. Best cricket store ever!

Very nice and helpful.

Tommy was amazing in every way. He asked me to call Verizon Wireless Customer Service to get the Port Out Pin, and they wouldnt provide it so he helped me get my phone number switched to Cricket so I can get my new phone. He also answered all my questions about the Cricket Wireless Coverage around the Ohio area. I will definitely recommend Cricket Wireless to anyone.

The staff is very friendly and knowledgeable. Go see Tommy for all your cell phone needs.

I came in a switched my service from Boost to Cricket. Tommy helped me and also got me enrolled in the EBB program which save me money on my bill! Go see him!

Went to this store because I bought a phone from someone and the internet wouldnt work. Tommy reprogrammed it and got it working.

Tommy is amazing! Always directs me to the perfect phones!

Come to the huber heights store ask for Tommy he treats you like family. He did an awesome job with my husband. And coming back to get mine next week

Ian did a wonderful job of helping me today

I had to come in a buy a new phone and Tommy helped me get a new phone and create a new gmail account.

I came into the store because my internet was not working and Tommy fixes it for me in a matter of minutes.

Great customer service! Very knowledgeable and helpful.

Excellent. Customer Service Thank You So Much

Ian was fast and professional, would highly recommend

Pretty good customer service, at least the guy I spoke with spoke English

Quality phones. Great Customer service

I went in to get a new phone and i ended up with the LG K92. The young man there helped me get all of my contacts and pictures on my new phone for me

Luis was Great. He deserves a raise!!!

Absolutely positively horrible staff..unwilling to help!!

Bought an iPhone 11 from Tommy. Always very friendly as well as his stuff.

No help. No energy to help customers in this cricket. Went to the one in Fairborn. Beyond excellent service there

Tommy and his whole crew do a marvelous job

Friendly, helpful staff.

Nine times out of 10 I am treated with impatience and a lack of willingness to help when I enter the Huber Heights store on Brandt Pike. I was considering changing plans today but when I asked about it on the phone was treated rudely and told that I had to come into the store. I will definitely not be continuing with cricket. A little kindness would have gone a long ways…

Theres an egotistical bald guy with tatoos that has his own face as a screen saver who works there. Rude. Just rude. Just stopped in for questions and wont go back.

WAAAAAY OVER PRICED!!! Save yourself a lot of money, and go see Sam at the Kettering location!!! Not good customer service either! Wont go back.

Decent phone selection. A lil pricey for a cricket store. Think they get kick backs

Go and see Tommy Potts and his crew. Excellent service and definitely the go to person for all of your cellular needs.

Good job

They tried to overcharge me by over $100 about a so called deal they have going on for $100 for 4 lines. Supposed to be 4 FREE phones with NO activation fee when you switch from another carrier. They tried to tell me that it would be over $200 out the door. Thats some b.s. and lying.UPDATE: 4.28.19 ... Uh HELLO, are you BLIND? As I stated, JUST LIKE THE AD I seen, It states NO Activation Fee, you must be blind to not have seen what i originally posted. so youre calling your ad fake? hmm. maybe i shall contact the BBB

I switched to Cricket and Im satisfied. Ive been using it for about 4 months now with no problems at all.

Small bad got treated discuss and never going to this store again just went to see how much a case was and I was told to leave when I was with my girlfriend and I was try to ask questions about my bill had to dive all the back to troy and got help there this why I only take this place one star it stinks smell like trash and he lost about alot of money I was going add a other line so my girlfriend can join the best net work in so she can have unlimited

Helpful service; Much better company than our last company - Sprint. Saving over $300/mo. and we own our phones.

The store stinks like bleach. Tommy cant support your insurance claim either. I wouldnt recommend anyone to use their services.

Good People, Loved How They Took The Time To Listen To Exactly WHAT I NEEDED..

The guys inside have been helpful every time Ive had to go in and are easy to talk to.

Staff was friendly and efficient. They also do small events !

Please On Chips Green Numbers On White HUH? Is That On Purpose??? tiny little numbers at SEND ME Magnifying Glass Please 😂

OUTSTANGING PERSONAL Managment.Top Rated Company. RATING 100 PERSONAL..

Very helpful friendly staff.

Not great service ☹️😞

This is an amazing store with extremely caring staff.

People are friendly seem to be and good store.

They were so helpful .They rate a 10 .

Great

$3 fee just to pay cash. That is stupid.

From Albq To Ohio, Now Im Getting Calls From People Who Said I Called, I Didnt

The sales rep was kinda rude and would barely get a word in

Very informative!

Went to meet Tommy Potts for some help.

They were very help full, too me how to do a insurance claim. You

Awesome...great service...

Great and helpful customer service

Very limited accessories, clerk was snobby

They was just plan rude messed up my bill and then wouldnt fix it

Slow service constantly pushing upsales

Helpful friendly staff

Very helpful

The man was great