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OGD™ Overhead Garage Door Houston
5716 Jensen Dr, Houston, TX 77026, United States
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OGD™ Overhead Garage Door Houston
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Pr
Review №1

OGD has been outstanding in the service of our garage door repair items. They have been very responsive, professional, with excellent follow up and follow through on repair needs. All of their personnel have met the service standards that I cite. I will give a shout out to Chris and Gabriel for going above and beyond in their service. Preston and Willie Johnson

Iv
Review №2

Excellent customer services and very professional for both Mr. Adam Moroney and Mr. Xavier. They install a garage door perfectly quite and no problem.

Cl
Review №3

Adam Moroney was fantastic. He came, he saw and he conquered. He corrected a problem that a competitor said the entire unit needed replaced. Adam was knowledgeable. OGD will be my first call when in need of garage door maintenance.

LG
Review №4

I recommend Russell field for any problem you have with your garage door. he is very knowledgeable with all type of garage doors issues and brands.RUSSELL THANK YOU FOR THE GREAT JOB

Ge
Review №5

Adam worked patiently to resolve my garage door issues. I feel confident he has extend the life of the motor through his efforts. He is patient and professional in his work.

Mi
Review №6

Russell Field did an excellent job replacing both broken garage door openers. He went above and beyond when it came to customer service. He changed springs, tightened hinges, lubed the tracks, replaced hardware.. all at no additional costs. My garage doors work like brand new. Highly recommend!

Do
Review №7

Repeat customer and found the same Responsive, attentiveness and honesty as the first time we used them 5 years ago. We had an issue with our garage door which they found to be mainly user error. Instead of charging for that, they used the time to service the door and return the spring and rails to the correct tension so we can avoid future failure. Thanks again!

Li
Review №8

Derrick did a great job replacing the garage door springs. It is so much quieter now. He was prompt and timely. We highly recommend!

Hi
Review №9

Adam moroney came over and ready work hard to fix the problem with our garage door. He was a great guy and if anyone needs to get any work done please do your self a favor and ask for him. He did an outstanding job. Thank you for sending him to get the Job done right.

Ro
Review №10

Russell Field came and swapped out my springs.He did a great job was very informative about the process. Service was great will definitely call in for future work.

Ka
Review №11

Adam from OGD was less then professional; with a quoted price for replacing both torsion garage door springs: $649Twice the national average, and $549 more then the cost of the springs at $100 bucks at DIY place:Parts 4 Garage Doors

Br
Review №12

The repair person, Billy, arrived not too long after receiving the request for repairing a jammed garage door. He repaired the door quickly and inspected the system for any other issues. Billy explained why the door jammed and provided advice for taking care of the door in the future. The door is working properly now.

Al
Review №13

Our experience with the OGD technician was excellent. He took the time to answer all our questions and did a careful check of the garage door system before explaining the work required. He explained all the scenarios and carefully listened to our requirements. We agreed on the scope of work and he explained the makeup of the installation costs. When we agreed on the work scope he worked to make sure we got an excellent quality job. All in all. a very outstanding experience. We would definitely recommend him to anyone..

Ju
Review №14

Showed up on time. Did great job fixing my door. Very nice service man. Will definitely use them again.

Su
Review №15

Garage door works great now had to do a full conversion to a spring system. Tech was super friendly to. There was a little lack of communication with my appointment change but not that big of a deal would defiantly use them again.

Is
Review №16

The technician was very professional, he arrived on time, he knew of what he spoke and he answered all questions asked, to my fathers satisfaction. We were very pleased with the young mans service. He represented your organization well.

Je
Review №17

Arthur Arview was our technician and he did a great job! He was very knowledgeable and he replaced our springs and made adjustments to our garage door in less than a hour.

A
Review №18

Adam Moroney is the best garage door tech I have had. He is nice and considerate and on time.I hope I get assigned to me every time

Gr
Review №19

They came out to do my garage door that the spring had gone bad and broke.My wife found a coupon but her phone does not work well at the job. The tech said he thought the coupon had expired last month.My wife showed me the online coupon when she got home. I emailed ogd and asked for a credit. They never responded.

Do
Review №20

Russell came out and got the door up and running! He was quick and very professional! Highly recommend!

li
Review №21

Russell Awesome technician and very pleasant to work with.

Er
Review №22

My garage door would not open. I checked on getting it fixed through three different companies. OGD Overhead Garage Door Houston gave me what I considered the most reasonable consultation and quote. I wound up having them not only fix my garage door but also upgrade my wheels. I recommend them & would use them again. I had Cory & Steve help me.

Aa
Review №23

Russell Field came out and changed my spring and every thing working amazing will definitely be a repeat customer

da
Review №24

I had a great experience with OGD. The technician showed up on time and was very professional. He fixed my problem and recommended some preventative maintenance I can do going forward to prevent future problems. I would definitely use them again!

Bi
Review №25

Been using Houston Overhead Garage Door Co for years. Great value and great service. Would recommend them to anyone for their garage door needs.

Ti
Review №26

Very prompt and professional service. Had a technician, Billy at my home 2 hours after I called and a new opener installed in just over an hour. Billy was outstanding

Ve
Review №27

Excellent service. Promptly arrived at short notice late at night and repaired stuck garage door. Will recommend highly.

Jo
Review №28

Amazing company. Incredibly fair priced, transparent, and the technician was very professional. Highly recommended.

Da
Review №29

Oliver and Jaylin were knowledgeable and professional - they handled the job expertly and well. As a project manager, I can enthusiastically recommend this company to anyone who needs quality service.

Ed
Review №30

Adam Moroni did a great job and has a good customer service attitude.

SA
Review №31

After waiting months to receive our new rollup doors, we had an issue with raising one of the doors only after a few months. We called OGD, for warranty service. They sent a service tech on Monday, following the weekend. Keltin immediately identified and resolved our issue After fixing the problem, Keltin waited to make sure the rollup door was working properly and tested before he left. Great company, Excellent customer service!

Ma
Review №32

Russell field did awesome job he came and installed my garage door

We
Review №33

Thank you Derek, you made it happen after our Supposed Builder jerked us around. Your efficiency and professionalism was invaluable...The installers arrived 10 minutes early and were out of here before I had my second cup of Coffee...OGD, you rock and now I can send a great big raspberry to the supposed builder....

Je
Review №34

OGD was able to quickly schedule an appointment to come out and fix my broken garage door springs and lubricate the tracks, the same day. The work was done in less than an hour and the repair man was polite and professional.

Ke
Review №35

Adam Moroney came and immediately found the problem and fixed it. Great result.

Le
Review №36

Very professional, prompt and courteous. Extremely pleased with all aspects of service.

Ma
Review №37

The Overhead Door representative was knowledgeable and professional. He took time to get all the measurements right. He was friendly and courteous. I feel confident the job will be done correctly.

To
Review №38

Really great experience. I had bad luck with a cheaper garage door opener and decided it was time to upgrade. The person that I dealt with from start to finish was Billy. I really appreciated his professionalism and expertise. Installation went very smoothly and overall experience from sales to installation was fantastic. Highly recommend this company.

Tr
Review №39

A guy came out on Wednesday to look at my problem, then came back on Friday and fixed it! Very fast, efficient service, as well as outstanding customer service.

Ca
Review №40

Very friendly, courteous and reliable. Will definitely use again.

Ma
Review №41

Service tech arrived promptly. He was courteous and knowledgeable. We had requested an inspection and lubrication of our garage doors which were working fine. We were quite surprised and unhappy with the cost of this service at $224.00. The tech spent less than an hour at our home, and we felt this fee was unreasonable.

Du
Review №42

Arrived in a timely manner. Very professional and informative. Will definitely use their services again in the future when needed.

Co
Review №43

These guys are always quick and have great customer service.

Ja
Review №44

The technician was highly competentand polite. He corrected ALL problems,some of which were chronic andhad been around for a long time.He even took the initiative toreplace an “object present”sensor that causing the door tooperate erratically at times.I feel like we have a brand newgarage door- quiet, smooth andreliable!I feel lucky that I found OGD!

A
Review №45

Thank you for the quick response. the technician was professional and courteous.

Sa
Review №46

They were out within 24 hours of my initial contact. My service technician was punctual, friendly, and gave a fair assessment.

Ka
Review №47

Called to see if my garage door could be repaired. It was old and Cristian took the time to check it to see if it could be saved, but no. So I thought I would have to make another appointment to get a new door opener but he had it with him and was able to install it right away. Cristian also took the time to help me get the app set up on my phone!

Su
Review №48

Adam was examined the door throughly before giving me an estimate. He explained everything to me and about what needed to be repaired. I was impressed with his work and when he ran into a new problem he stopped to let me know it needed to be repaired. Very pleased with the workmanship and the service! I would recommend them to anyone!

De
Review №49

After having many problems (noisy, not closing all the way, popping back open) over the years including having replaced my garage door 1 year ago with a different company, Brandon has finally fixed all the issues. He was friendly, professional, & explained everything very well. The door is now finally reliable & quiet!

Am
Review №50

I called in the morning on a Monday and my garage door was fixed by dinner the same day. The tech was great and explained everything that was wrong and the price was reasonable. Thank you for being a trustworthy company with employee that give their all.

Ma
Review №51

The technician we had was very knowledgeable and answered all of our questions regarding repair and replacement of our door. He walked us through all of the processes. He was also very prompt and courteous, coming out the same day we called and gave us a text when he was on his way.

Am
Review №52

Excellent experience. David was amazing! Appointment was between 11am and 1pm. Showed up early and was completed before the appointment even started. Highly recommend.

Lo
Review №53

Technician was knowledgeable and very thorough. He explained everything to us, including our options, so we could make the best decision for us. He completed to work efficiently and in a timely manner. It was a pleasant experience and we enjoyed meeting Bill.

Ms
Review №54

Adam was our technician and what a great job he did. His kind demeanor, respect of property, and knowledge were impeccable. He found the root cause to our garage door problem, resolved them, and provided a thorough analysis. We recommend OGD to anyone who is in need of their services. From the beginning to end of our service, everyone was professional yet personable. Great job OGD!

Pa
Review №55

Oliver was outstanding. Even though he got to our house a little late, he completed the job in a very efficient manner. He set up our smart phones with the garage door app, and he was on his way. I also was pleased with the cost of replacing our garage door opener.

Sc
Review №56

Bill was amazing. Completely Professional and rock solid work. The price was reasonable for the work and the work was done efficiently. We could not be happier with the outcome.

Ga
Review №57

The service tech was very efficient in completing needed repair. He explained the issue and was very clear in outlining what needed to be done. He was done in a short period of time and our door works very well.

DC
Review №58

Technician quickly identified the issue and resolved it at a fair price. I’ll definitely use them again.

Va
Review №59

I found this company via an internet search. I received an immediate call back with an immediate appointment. The company communicated frequently prior to the arrival of the technician. The technician was friendly, knowledgeable and did not try to up sell. Rafael went about his work and completed all the tasks in a timely manner. He did not leave a mess and even tacked the sensor wires so they no longer hung precariously.I highly recommend OGD!

Jo
Review №60

My garage door was stuck this morning. A friend recommended OGD. I called and spoke to a live person, Briana. She scheduled a tech to come out a couple of hour later. Steven arrived on time, he was friendly and professional. He diagnosed the problem immediately, offered a fair price, and completed the repair within 45 minutes. I would use their service again and would highly recommend them.

Tr
Review №61

The technician (Brandon) was professional, knowledgeable and courteous. Additionally, he was on-time, which is uncommon in the service industry in Austin. Not only did he quickly install the new unit but when I told him I could load the app myself - he insisted on walking me through it before he could consider the job complete. Highly recommend OGD for any garage door repairs.

Ni
Review №62

I truly appreciate the quick response and amazing tech you guys sent out to me.

Ly
Review №63

I’m so disappointed in their “service”. My husband and I were leaving for a weekend getaway in late September when our garage door came completely off the tracks and we couldn’t get it to open or close very well as you can imagine. We called and were super impressed that they were able to get someone out that day before we left town and they told us we needed a new garage door but it would take a couple weeks. No problem we were able to do that.The first guy who came to our home said that the door was a little small and that there would be a gap between the frame and our door but we could go to Home Depot and buy this strip that would help cover the gap which seemed a little off but that wouldn’t already be included with the amount of money we were spending. T days later we could no longer get the garage door to open and close.The first guy who came to our home said that the door was a little small and that there would be a gap between the frame and our door but we could go to Home Depot and buy this strip that would help cover the gap which seemed a little off that wouldn’t already be included with the amount of money we were spending. T days later we could no longer get the garage door to open and close.- repair guy was called out (never showed)- another one came during a time we said we wouldn’t be available- two more guys no showed- then another one came after my husband called the manager to complain. He didn’t bring the material to close the gap which the manager said should have been included in the original repair. So he fixed the door, went to the warehouse, fixed another door, and came back to fix the gap.Here we are in early November and the door won’t close AGAIN. Three days now this week.My advice, take your business elsewhere because they are not reliable.

Pa
Review №64

Excellent service. Technician was prompt, very courteous and great at explaining things. I would definitely use their services again.

Li
Review №65

Brandon Steed was professional, courteous and extremely knowledgeable. We would definitely recommend him – and Overhead Garage Door. Also, we had an emergency and they came out the same day to fix our issue. We really appreciate the company and Brandon!

Su
Review №66

Brandon showed up on time and repaired our garage door in short order. He was efficient, polite, and the bill was very reasonable. We are happy to recommend your services.

Lo
Review №67

Aaron was an anazing tech. He epitomizes the ki d of professional every company seeks. Veteran owned company use them them for all your gatage door needs and you wont go wrong.

he
Review №68

OGD Technician Oliver Kelton did an excellent job replacing my garage door springs. He was professional and timely.

Ro
Review №69

Not same day, and unwilling to provide even a general price range for replacing springs when asked.

Sp
Review №70

Awesome job! Bill was great! Will definitely recommend their services.

An
Review №71

Our technician, Billy Jones, did a fabulous job. He was prompt, his estimates of how long he would take were accurate, and we highly recommend Overhead Garage Door when your garage door needs to be serviced.

Ke
Review №72

I called on a Saturday and Brandon showed up on time and was professional, polite, and completed the job in about 90 minutes.

dd
Review №73

Overhead garage door responded promptly to my request, gave me a same day appointment, and repaired my issues right then and there! The pricing is reasonable and the technician was friendly and offered advice to help avoid future problems. Great service! Will be using them in the future with any garage door problems.

St
Review №74

Quick and efficient. I’m glad I called. They came out next day and repaired my dock doors for a reasonable price. The tech was very thorough and informative.

Lu
Review №75

Awesome company. We first got their services Feb2020 and we got our garage door issues fixed smoothly. And today, we got another issue in our garage door. This is another part of the garage tho. And we called the same company to fix it and it does, easily.

Pa
Review №76

The two from OGD who came and fixed our garage door were professional, properly dressed, polite, knowledgeable, and did a great job. They were also on time, which is a blessing where we live. We will certainly recommend them and will use them again.

na
Review №77

OGD are the experts in their field. Our door had multiple problems and they took care of them all. We would not hesitate to recommend them to others.

Jo
Review №78

Loved my experience with OGD. Not only did they supply me with a time frame but also sent me text message updates like Bill your technician is enroute. Bill was very nice and professional. He was also very thorough, besides the obvious broken spring, he inspected the entire garage door, rails, and motor. He also provided me with his expert advice. I was also given a 3 year warranty. I highly recommend OGD and will definitely use them next time I have another garage door malfunction. Once again thank you for a great job.

Mi
Review №79

Cristian arrived on time and was very courteous and professional. Also he was wearing a mask which was great! Everything was explained in detail and my options were given. We had a garage door tune up with new springs and a new garage door opener installed. I would definitely recommend them and will call them again if needed. Very satisfied!

pa
Review №80

Richard was professional and knowledgeable. He was timely and efficient.Thanks,PB

Ha
Review №81

Christian was professional, on time, and was a wealth of information regarding the product and the installation. Pricing was very competitive and I felt he represented OGD in a manner that I trust their work.

Ke
Review №82

On time. I booked my appointment on line and was able to get serviced within 2 hours. Problem was diagnosed and repaired within 20 minutes.

La
Review №83

Brandon, was quick, knowledgeable and professional. Took the time to explain why the garage door wasnt working. Thanks for fixing my door!

Am
Review №84

Fantastic service at 7p on a Saturday night. Got me out of a jam with a half-opened door that was stuck. Creative solution and professional results, quickly.

Ka
Review №85

He was knowledgeable and quick to fix our issue. Very pleasant guy. And funny too. I wish all repair guys were pleasant like him.

Jo
Review №86

I phoned OGD on a Friday afternoon not expecting to be able to get a technician out to look at my garage door issue. I was extremely impressed when the dispatcher advised that she could get someone out to my home that afternoon! Technician Oliver Keltin was fantastic! He showed us the issue and presented a plan to still be able to operate the door manually while we worked the matter out with our home warranty group. He accomplished a “tuneup” of the door that permitted us to operate it with ease manually. Very impressed with OGD and the team of professionals I got to work with on Friday!! A special thanks to Oliver for the extra time you spent with my wife and I explaining all the mechanics of the garage door and possible solutions to remedy the issue!!

Cr
Review №87

My technician was polite, respectful, but most of all very capable. He fixed my garage door and was gone within 20 minutes. These guys are always amazing!!

He
Review №88

The tech was great but very disappointed in the company. $200 to tighten a chain? Ridiculous, then charged for a package that didn’t happen just because that’s the only way they can charge for that. Also their advertisement of $50 off repairs on THEIR website they won’t honor. Terrible! Will never use them again, make sure to shop around, also really should have been asked before charged.

Ma
Review №89

Our garage door spring broke a few days ago. I immediately looked for a reputable company to assist with replacing it. I came across OGD and noticed it was Veteran owned and had wonderful ratings. With the poor quality of work these days Im always skeptical when required to call someone to help fix something. From the initial phone call to the technicians arrival and replacement of the garage door spring, I was completely satisfied. Going forward I will be calling OGD for any future work I may need done that they specialize in. I ABSOLUTELY recommend OGD based on my experience. God bless you guys.

Ji
Review №90

My garage door failed and I called Overhead Door on a Sunday. They sent a technician out that afternoon and he made repairs to be able to manually open the door. He returned the next day and replaced the operating system. I was impressed with the speed and professionalism of the technician.

Ja
Review №91

Called Overhead and explained my problem to them,they were at my house within an hour and was able to fix my garage door in record time. Very professional!!!

Ju
Review №92

Our technician arrived early...great. He evaluated the problem and told us our option for repair. We agreed on the repairs. He had all the parts on his truck...no waiting or returning at another time. It was fixed in a timely manner and it now works great. Thank you, Jake

Pe
Review №93

Richard, arrived on scene and immediately started assessing the problem with the door. He was very informative and patient when explaining what the problem was. He also provided options to take care of the problem.

Ra
Review №94

Jamie was on time and knowledgable. Thanks to him I decided to invest in an upgraded garage door which will last me until I am parking my flying car on the roof instead of the garage!

Le
Review №95

They were able to come out the same day I called. They came within the time they said they would. The service tech Richard was professional- friendly & wore his mask. Their company is affiliated with Veterans.I would reccomend this company.

Ro
Review №96

Very professional, was on time, very knowledgeable. Answered all my questions and went into great detail about the products i was looking to purchase. Gave me an excellent break down of cost and showed me exactly what work would be done. Very good service and highly recommended by a Veteran.

R5
Review №97

OGD Technician Richard was professional, knowledgeable and prompt. He gave us options on how to fix our garage with no pressure to buy. Explain steps on how he would fix garage door. Great experience with OGD.

Ca
Review №98

The technician was very customer friendly, quick but knowledgeable about the work he performed. I would highly recommend OGD for your garage door needs.

Am
Review №99

Very responsive. And very knowledgeable about repairs. Does not push services, just recommends on what’s best for your situation.

Jo
Review №100

Excellent technician (Brandon Moore), on time, and price was right. He knows his stuff!

Information
100 Photos
100 Comments
4.8 Rating
  • Address:5716 Jensen Dr, Houston, TX 77026, United States
  • Site:https://www.overheadgaragedoorllc.com/locations/houston/?utm_source=google&utm_medium=organic&utm_campaign=houston%20gmb
  • Phone:+1 713-997-8492
Categories
  • Garage door supplier
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
From the business
  • Identifies as veteran-led:Yes
Service options
  • Online estimates:Yes
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