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ABC Doors
5100 S Willow Dr, Houston, TX 77035, United States
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ABC Doors

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Ge
Review №1

I couldnt have been happier with the word done by ABC. From the moment I sent my first email inquiring about their services to my last email with them when they were double checking on the service and my satisfaction... just chefs kiss perfect. The work crew was 100-percent professional and kind (my 7-year old twins were playing the in the front yard while they worked). Theres no need to call anyone else... trust me... I know first-hand.

He
Review №2

My experience with you and ABC Doors was great. From the outset, Hershel explained the options in laymans terms that was easily understandable, your quote was very good, the time Larry and I made for the installation was adhered to, your company called the day prior to confirm, your installer (James) showed up on time and he did a great job. James did the work quickly, explained how to use the opener, cleaned up the work area. In summary, it was a great experience without any problems or aggravation.

Mi
Review №3

I was leaving for work this morning and my garage door would not open. I spoke to Larry at ABC Doors and he was able to get a technician out to my house within 2 hours. Amazing customer service and they let me know my technicians name so that I would know who to expect. James did a great job replacing my tension springs and completed the job in less than 45 minutes. Thank you ABC Doors!!

br
Review №4

Called a few companies after the ice storm in Houston. Spoke to Hersh first and then worked with Larry for scheduling and James for installation. Fast, prompt, and did a great job of communicating. Explained and tried all options. Settled on a new system and I couldnt be happier. Thanks ABC team. Brett Abernathy

Fr
Review №5

I called and described what I needed and gave me a price. Gentleman was on time, professional, explained how product worked. Price was exactly as quoted. Opener works smoothly. I am very pleased with neat work.

Da
Review №6

ABC Doors installed my garage door 15 years ago and I called them for a service repair. The technician showed up on time, was very courteous, knew what the problem was, fixed it quick and charged a very reasonable price. I would highly recommend them!

Fl
Review №7

My garage door broke and James (serviceman for the job) came to fix it and did an absolutely amazing job! Thank you!

DL
Review №8

Thank you Nelson for making my garage door repair so awesome!!! When I called I was so anxious about what company to choose. However I was impressed by the owner’s expertise. He correctly diagnosed my problem over the phone. And then the technician, Nelson, was so knowledgeable, pleasant and efficient. I was immediately put at ease. My garage door is rolling better now than when I brought the house decades ago. Thanks.I would have given it a five star rating except for the warranties. Just 90 days on parts and 30 days on labor. What’s up with that? Not very reassuring!!!🤔

El
Review №9

Prompt, professional, polite, and competent Customer Service (Larry) and Technical Service (Rodolfo).

Ca
Review №10

I contacted ABC through the website. I received a response within 24 hours! I responded with a request for a manual, lift-style garage door replacement or rebuild. I did not receive a response, ever.

Pa
Review №11

ABC doors installed a Lift Master Garage door opener in my garage. The process was great from the start. I got a firm quote and a convenient appointment time. The technician arrived on time and completed the work quickly. He even set up my car remote garage opener . I will definitely use them again.

Bi
Review №12

I found ABC Doors because I have a myQ garage door and the app suggested a few companies that could fix my broken spring. I contacted two companies by filling out the form, and only ABC Doors contacted me back.The technician who came was extremely friendly and knowledgable. After he was done (which was very quick by the way), he walked me through some of the features on my myQ garage door that I did not know existed. He also went above and beyond simply fixing my broken springs and made adjustments to my door to make it close more smoothly. I really hope you guys recognize him, unfortunately I did not get his name, but he came to my house on March 5.One thing I think yall can improve: I tried to call you guys a few times, and the receptionist would pick up the phone and when I told her I was a residential customer looking for a quote, she would forward me to Larry without checking if he was available, but it would always go to voicemail. It was a little frustrating and sort of makes the receptionist role ineffective. Eventually I was able to get in touch with Larry, but it was a lot harder than it needed to be. Overall, I am pleased that ABC Doors was able to come the day after I contacted them.One last thing that I appreciate, I was verbally quoted a certain price over the phone, and when it came time to pay, the price I paid was $7 less than I was quoted. I know its not much, but when most vendors seem to add on fees at the time of payment, I appreciated that they not only kept their word but even charged me a little bit less.

Mi
Review №13

My company uses ABC doors and they are always quick (called in the PM of one day and they were out the next) They are affordable (Theres a lot to be said about the cost of knowledge) and their technicians are some of the most professional people Ive had experience with. Today Miguel was fast, efficient and friendly.

Ri
Review №14

When I talked to someone from ABC they said someone would be calling me I told them no that was ok didnt want anyone to call me and I called someone else. When they called any way I asked if they were garage door guys they said yes they lied. Garage door guys called me the let me they were on there may that is when I realized ABC lied. Dont trust them will report them to BBB .

Ki
Review №15

ABC Doors originally installed our roll up commercial warehouse door in 2008. We were so pleased with their work that we made it a point to keep track of their business card in case we needed them again. Forward to 2016... After multiple employees running into said door on multiple occasions over the years - it was time to have the door frame repaired. I called ABC yesterday afternoon and they scheduled the service call for today. The two gentlemen (Johnny and Joel) who came to repair it, let me know how long it would take and how much it would cost. They were professional, polite and friendly. They did the job better than I expected and left the area cleaner than when they arrived. I highly recommend this company and will continue to be a loyal customer of theirs.

Co
Review №16

They helped me repair and replace a broken garage door opener. Very good service and I’d certainly reach out to them if I have any issues from now on.

Vi
Review №17

If I could rate lower I would, I called this company for my business needs and all the technician could say was please dont take this wrong but I am not even going to waste my time to even come look at what you have we are super busy and you can go ahead and let one of the other companies you called help you NEVER have I received such horrible service or advice to allow another competitor handle my situation. This company obviously doesnt take care of their customers! If you are a business DEFINATELY call around before calling this place if you want GOOD help.

Ja
Review №18

Excellent service. Rudy was prompt, knowledgeable, friendly and efficient. He answered all of my questions and ensured that the problem was fixed before he left.

Al
Review №19

Nice cozy place, good food, good service, and its fun

Jo
Review №20

We had been trying to get a company to come fix our Liftmaster gate opener for weeks but could never get them to come out. We found ABC Doors on the Liftmaster website and gave them a call. They had a service man at our house the next day and he was able to fix our gate opener and program additional remotes as we requested. We definitely recommend!

Ra
Review №21

Excellent service and reasonable charges too

Ki
Review №22

Awesome customer service & knowledgable technical service technicians

Jo
Review №23

Truck# 2013-2 drives like a maniac,Tail gating, no Turn signal, excessive speed, cutting people off, and swerving. Any company that will let an employee drive a company truck like that will never get my business

ta
Review №24

Best service and professional people

Ja
Review №25

Theyre drivers dont know how to drive and they like to run red lights

Le
Review №26

I was driving on US90 and one of their drivers tried to run me off the road. Truck has paper plates and 2017-1 on the side.

Ne
Review №27

Cause I work here and is one of the residential Tech....

Wa
Review №28

It was really rude of that hillbilly coming out on a service call to talk down to diss hillbilly. You see the door

Ba
Review №29

Nice people

Information
8 Photos
29 Comments
3.8 Rating
  • Address:5100 S Willow Dr, Houston, TX 77035, United States
  • Site:http://www.abcdoors.com/
  • Phone:+1 713-729-9700
Categories
  • Door supplier
  • Garage door supplier
Working hours
  • Monday:8AM–4:30PM
  • Tuesday:8AM–4:30PM
  • Wednesday:8AM–4:30PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8AM–4:30PM
  • Sunday:8AM–4:30PM
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