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Lone Star Defense & Arms LLC
8314 Long Point Rd, Houston, TX 77055, United States
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Lone Star Defense & Arms LLC
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Th
Review №1

David and Amy are great! They were friendly and personable. David knew who I was when I walked through the door, even though this was my first time here. I used them for two FFL transfers and it was smooth. David was extremely responsive via email and super knowledgeable. Their hours are limited (Tues - Sat 10a-3p) but theyre very accommodating. Ill definitely be back and recommend them to everyone.

Gi
Review №2

Amazing experience,Super friendly staff quick and easy process of buying online and picking up in-store.Will definitely be coming back and referring my friends!

Mi
Review №3

This is a no nonsense place so leave your politics at the door. Go in, buy something... or dont, and go on about your business. If you have a good idea about what you want and they have it, it will be a completely painless experience.Thanks for the kind treatment Dave and Amy!

lo
Review №4

This was my first FFL transfer and I could have not picked a better place. They have a smooth process, plus the customer service is amazinggg .

Ty
Review №5

Picked up my pistol from these nice people today. I had gone with a friend of mine and saw how easy their process was and gave them a shot. Communication was excellent. Do yourself a favor and read their FFL section in its entirety. They contacted me the day after my gun was delivered to their shop. Went and filled out paperwork and out in less than 15 min, quick and easy. Be patient and courteous and itll be a smooth process.

Je
Review №6

Super efficient and friendly staff. In and out for an FFL transfer in minutes. I would definitely use them again and highly recommend!!!!!

Ja
Review №7

Fantastic service! They make the FFL transfer process very simple. I highly recommend.

Da
Review №8

David and Amy are the kind of people you want in the community. Straight up no nonsense or no cap as the kids say it these days. Great prices but yes limited stock due to the ongoing supply chain issues. Will return for sure.

Jo
Review №9

Ill sum this up in one word....AWESOME :-). I wish I could give me them more than 5 stars

Os
Review №10

Great service!Im very happy with the professional and quick service I received from the folks at this gun store. Theyre great people to do business with... plus their gun transfer fees are some of the lowest in town!

Ch
Review №11

I did my second FFL transfer with this shop the other day. The first one I did was several years ago, and I was delighted to see that they have maintained the same level of professionalism and expediency throughout the years! You also can’t beat the $15 transfer fee… one of the few stores that has a reasonable price. I Will definitely be using this store for future transfers.

Ni
Review №12

If there was ever a local gun store that deserved your business:Collectors Firearms will rip you off and Academy employees couldn’t possibly care about your business- This shop does. I walked in as a relatively new shooter and was well informed on detail and use of every firearm I was interested in. Every piece was priced fairly- cherry on top is all you have to do to have David and Amy treat you as a good friend within 1 minute is not act a damn fool. I will be returning!

To
Review №13

As a complete novice to firearms I was a little apprehensive about going to a gun store for the first time. I neednt have worried: David and Amy are very friendly, knowledgeable and made me feel at ease the second I walked in. Amy especially did a terrific job explaining about the couple of guns I was interested in. I will definitely be back soon to get the paperwork done and make a purchase. Thanks so much yall!!

J
Review №14

Went for an FFL pick up...quick, friendly service. Will return to do more business in the future.

Jo
Review №15

Fantastic, professional service. They are very thorough and handle their business in a great manner! Would 100% recommend for any FFL transfer

Mi
Review №16

You could not find a better place to find your firearms, honest and trustworthy. Best values in Houston make them your first choice.Thanks for your service.

I
Review №17

The owners are very friendly and knowledgeable. The transfer price is VERY fair! However, the wait time sucks for transfers. Everything is done on paper rather than electronically. If I could be in and out within 5 minutes, I would come back!

Wi
Review №18

Well kept store front, friendly staff, fast and cheap transfer. I dont believe there is a better option for transfers in the area.

Ma
Review №19

Fantastic customer service! David and Amy won a repeat customer on my first visit to their unique store. Such Good quality merchandise. A friend introduced us. They had just the right products.

Sa
Review №20

Easiest FFL transfer. Super nice people.

cl
Review №21

I purchased my first firearm and Amy was beyond helpful, she explained everything and gave me some tips as well. Great experience, would definitely recommend if you’re purchasing your first firearm or not as familiar with guns.

Sp
Review №22

By far the most positive FFL transfer experience Ive had. The gentleman and the lady behind the counter where both EXCELLENT communicators and extremely respectful. I did not buy anything off the shelf but from what I saw, you cannot beat the prices they offer. Extremely low markups which hints that they are making the majority of their money off transfers and orders.If you are like me and extremely tired of the big chain, car dealership feeling gun stores then this is the place for you. I will 100% be going back and purchasing a firearm directly through them to support this hidden gem.To management: Keep up the good work.

Ai
Review №23

The sellers were very friendly. Great prices for transfers. If I do ffl transfer, I will order my weapon only here. Thank you.

Ko
Review №24

My go to spot for FFL transfers. They make the process so simple, I recommend to anyone purchasing firearms online to chose Lone Star Defense and Arms as you FFL dealer.

Sh
Review №25

David from Lone Star Defense handled my FFL transfer. He was knowledgeable and friendly, and the process was extremely easy. Highly recommended!

Jo
Review №26

I have used Lone Star Defense many times to help me sell fire arms, and just recently, as an FFL transfer.I’m not a person who generally takes time out of their day to leave reviews unless I find their are some exceptional reasons to do so. This is one of those cases.I honestly can’t give this business enough praise from just about all aspects of their operation.The owners/ management are EXTREMELY honest, fair, organized & professional. I would like to really highlight the fair and honest part b/c it’s very apparent when you go there you’re not getting screwed and you don’t have to negotiate your way into a good deal. They easily have some of the best prices in Texas and will shoot you straight on everything.As far as organization and communication I’ll just say 10/10. I had to deal with them about FFL transfers (that were back ordered with an unknown ship date) while out of state and in the military and the process could not have been smoother. They were flexible when I needed them to be and we’re ALWAYS available if I had questions or needed to contact them. They will not leave you hanging or make your work hard to get a hold of them.Bottom line, this is an exceptionally well-run and pleasant business to work with. Highly recommend.

Jo
Review №27

This is a very friendly gun store with great staff. I highly recommended them.

Ke
Review №28

RARE REVIEW… FOR THE DISCERNING… 1st online purchase, FFL transfer, and used Lone Star (lowest price, some excellent reviews, etc.)…NOW… I LEARNED WHY… THE OWNERS, this solid family duo make-it-happen!“Helpful,” understatement, ask them anything, not dismissive, show & receive respect, please recall that fundamental philosophy “…people remember how you make them feel…” then, who reminded of this … THE OWNER, DAVID!HIGHLY RECOMMEND, EVEN READ NEG REVIEWS… In today’s marketplace, you have choices where to take your business… these folks get it!GET THIS… I WITNESSED, NOT A STORY, I stood, mouth open as David told the person selling his CCW back to Lone Star that HIS PRICE WAS TOO LOW!!! Still thinking this David guy full of it & needs to stop messing around… NOPE, straight-up, David up’s their asking price & pays them!STG, I will check w/ the Lone Star whenever I’m in the market for anything firearms related… In fact, if I’d had the time, I would’ve loved to grab an adult beverage and shoot $#!+ w/ them!

Pa
Review №29

Top notch customer service and great FFL fees, friendly too. Highly recommend you go here. Oh and free coffee too.

ho
Review №30

Just picked up my second gun from there today. Amazing service.

Ne
Review №31

Was told I couldnt be in the store without a mask on. I have an underlying medical and health condition and Im not able to wear one. So I left. Im exempt under the mask mandate and Im not going to allow myself to be discriminated against. Thanks for nothing sheep. Go to Carters country, they will welcome you with open arms! Perhaps read the governors mask mandate medical exemption part. If you dont want to do business with those who have underlying medical conditions then perhaps you should put up a sign that says masks required no exceptions including those who have medical and health conditions.

Le
Review №32

I use them for transfers and theyre probably the most polite and professional people Ive met and transfers are very affordable. Ive been in the hobby since the early 90s and met my share of grumpy guys working the gun counter. This is the only place Ill ever use for transfers from now on as long as theyre in business. Their prices also seem very reasonable and theyre not gouging people during this current panic. That says a lot about their integrity.

GG
Review №33

Excellent service and professional people. David and Amy were very helpful. They processed my transition very quickly. Absolutely happy and coming back again.

Ta
Review №34

First time purchasing a handgun for myself and it was an amazing experience. Staff were very helpful and knowledgeable. Highly recommend to everyone. Thank you guys so much!

Je
Review №35

Very enjoyable walk in contact with kindly owners. Listened attentively to my situation while making me feel as if Id had many years enjoying their friendship.Want for any reader of this review to know that this business and associates highly value the ethical and philosophical understanding of the meaning do unto others as you would have them do unto you! Thank you to all of you for your grace and your compassion.Kind regards, Jeffrey

Do
Review №36

I have been using Lone Star Defense and Arms for several years to transfer my firearms. They have been extremely good to me. David or Amy are very professional people and I highly recommend that store for all FFL Transfers. I will keep doing business with them for the years to come.

An
Review №37

Top notch service. Professional and polite staff. Completed my first FFL transfer experience and David answered all my questions. Also, they had good selection of handguns in stock at very reasonable prices which I was surprised to see especially in todays shortage.Definitely Recommend!!!

Er
Review №38

Had a fantastic experience with David, he really helped me out with making sure I was able to get my firearm. I would definitely recommend this location to my Family and peers.

da
Review №39

David and Amy are great. I have had several FFL Transfers done there. I even drive from Katy just to have them do it.

Et
Review №40

Wow, simply amazing. Friendly staffs, the online purchase transfer was quick and easy. Free coffee while waiting, will come back for more business. Highly recommend for all firearm transfers and purchases.

An
Review №41

FFL transfers are $15. I don’t know how they stay in business with such cheap transfers so I usually tip them on top of that

马力
Review №42

A small business run by a couple. Both the husband, David, and the wife, Amy, are easy going and super patient. If you are a fresh like me and my wife, they will give you a detailed instructions to any firearm you are interested in. David is also familiar with the gun law, so, if you have any question about if you can own a gun legally, feel free to ask. Their prices are fairly reasonable. Don’t be heisted!

Ja
Review №43

This place is amazing. Very knowledgeable staff and the most polite out of any gun store I’ve ever visited across Texas. Lone star also has the best prices. I shop around for anything I buy to fine the best price but I’ve purchased all of my firearms from this location. Stop by this place you will not be disappointed.

Gr
Review №44

Yet another seamless transfer and transaction with Lone Star Defense and Arms. David, Amy, and Brian are the most professional and easiest firearms dealer I’ve ever dealt with. They all personify professionalism. With a pandemic going on most of the retail establishments I’ve visited recently have been careless to say the least. Lone Star Defense and Arms has not only practiced social distancing at a high level but they enforce it as well. They are hard working and pleasant people who only ask for the same in return. This was my 5th time in the store and my 3rd transaction with them and it gets better every time. Ive read some of the other reviews and while I make it a point to never speak for anyone that can speak for themselves, I have to say that in my 5 trips to their shop I have seen David, Amy, and now Brian interact with customers from all different backgrounds and ages and they have handled everyone the same only asking for the same courtesy and respect that they extend to everyone that walks in the door. Great customer service, great knowledge, great prices, and even with the pandemic masks on their faces you get service with a smile. I can honestly say that I will only do firearms and defense business with Lone Star Defense and Arms. Best shop in town!

Wh
Review №45

Best and easiest experience I have had making a purchase online and picking up. David and his wife are amazing and super helpful. I appreciate the service and I will be ordering more in the coming weeks. Anyone looking for great customer service and a great atmosphere this is the place to go. Appreciate the service and God Bless.

ma
Review №46

Im very grateful to have chosen this location to receive my transfer from Buds Gun Shop. Yes it was the closest option but after completing the pickup I will be returning here regardless the distance. Amy and Dave are very professional, they will treat you with respect as long as you return the courtesy. My transaction took place during the Covid-19 pandemic and it felt very comforting to walk in this store in this unprecedented time. Will be looking into their classes soon. Please support this local shop. Thank you Dave & Amy...God Bless and see yall soon.

Eb
Review №47

I was in the market for a new gun, and after a subpar visit to my previous go-to gun range and shop, I decided to search elsewhere.Fortunately, Houston has plenty of gun shops to choose from, and I wont lie, i was originally drawn to Lone Star Defense because their online shop had prices that knocked the socks off of every other gun shop in the area. I was further hooked by their great reviews, and I read them all, the good and the bad.Oddly enough, it was the bad reviews that solidified my decision to check this shop out. They appeared to be a no-nonsense, family-owned business who cared dearly about not only their own safety, but that of their customers.My experience picking up my online order showed me that I was correct in my initial assessment. The owners, who seem to be a husband-wife duo, and their staff are knowledgeable, and friendly, and I was impressed by their customer service, and safety guidelines. I felt welcomed, and valued the entire time I was in their shop, and the entire experience made me appreciate how they run their business.I will without a doubt be buying my future firearms, ammo, and accessories from this establishment, and this establishment only. I look forward to visiting again in the very near future for my next purchase.

La
Review №48

Like them...most times no one answers the phone when you call a business..bossman answered when i called and told me what i neede to jear ..good job

Ca
Review №49

Dave is a great human being! and extremely knowledgeable. I have only had positive experiences here. I would recommend this place to anyone. The FFL transfers a quick and easy thanks to all the great staff. Please support the ship however you can! Buy some ammo!

mi
Review №50

Excellent customer service! I came in to sell two of my handguns, right off the bat, I was made a reasonable offer...no low ball. I ultimately took the offer and plan on coming back to the shop again. Glad to be supporting a small business!

Lo
Review №51

Incredibly friendly staff which happens to also be the owners. They helped me very quickly with my FFL transfer and with the lowest price Ive ever seen! I also needed to return a firearm that I had sent to them and they were very helpful with the entire return process, contacting the other party for me and promptly sending an email confirming the return had been taken care of! Thank yall so much! Just incredible!

Xo
Review №52

First time purchasing a gun, and the lady who helped me went above and beyond explaining not only my purchase but tips on how to handle and ensure I felt comfortable with the gun. Never felt pressured or rushed. Strongly suggest purchasing from locally owned business that care this much!

Ki
Review №53

Oh man, was this not what I expected. I had read all kinds of horror stories online about how gun shop owners and employees are gruff, and unwilling to help and right from the start that was nothing like David and Amy. I emailed David for a day or two and he was THE nicest guy, super helpful, super enthusiastic about helping, and going above and beyond to do so. Then once I got to the store (Im assuming it was Amy, I didnt catch her name) was immediately welcoming and put me at ease, making the process incredibly easy. They were chatty, kind, and put my nervousness to rest about buying my first gun. Their classes are temporarily closed due to covid, but David did email me the name of a friend of theirs at Top Gun to help me out in the meantime. I have no idea why anyone would bother leaving a negative review for these people, when anyone who walks into their store is immediately met with helpful people like that. Treat them with respect and theyll go above and beyond for you. Great people, Im sending all my family to them for future purchases. Keep up the great work guys, and thanks.

In
Review №54

Great customer service!Fair and fast dealing. No BS! I needed to sell a couple of firearms and they were able to take care of what I needed done at a reasonable price. Ill definitely be taking my business there in the future.

Th
Review №55

Great place to work with. David and Amy are great people. Been coming to them for years. They are more than willing to help you out and explain anything that you need to know. Best place for transfers in the area!

Mi
Review №56

Try friendly and professional. Purchased a firearm through Lone Star Defence and David kept me updated and informed throughout the entire process (purchase on line to pick up). They are knowledgeable and will answer all your questions

Su
Review №57

I highly recommend this place. Every single person in this facility were not just extremely informative & helpful, but nice as well. I went in for my first firearm purchase ever. (A lower receiver - FFL Transfer) Their website also thoroughly explains almost any questions you might have, so do check it out/do your research on your part. If you help them help you, it will make the whole process faster for you. 10/10. Their above and beyond service earned a customer for life.

Al
Review №58

Not gonna lie, I was feeling a little intimidated because Ive never been to a gun store let alone purchased my own, but David and Amy were super nice, helpful, and patient with me and the other patrons. I definitely will be coming back whenever Im in the market! Thanks guys

Ju
Review №59

Google was right, these guys are the highest rated dealer in Houston for a reason. First time at LSD&A and color me impressed. Great service, reasonable FFL fees, good pricing on knives, guns, accessories, whatever you need. Comparable to big stores. They also have good deals on guns, including guns usually OOS elsewhere. Recommend this place. Pro-tip: Cash is king.

Ar
Review №60

I love you guys. Always friendly. Always caring for me. I want to make this right. You guys are always here for me. God bless to you and your family. After our conversation you guys just show how much you care. And i am embarrassed for that 4 star. You have a loyal customer in me. And if i could give 10 stars i would. But you got 5 stars and 2 thumbs up from me.

Jo
Review №61

Really good customer service

Ch
Review №62

David and Amy are awesome. Their level of customer service and pricing can’t be beat. Don’t hesitate to support this great business!

Sr
Review №63

I literally cannot praise Lone Star enough. Im an extremely inexperienced gun buyer, my collection only has four guns, so I dont know very much about guns. David is super helpful in helping me understand how to operate the gun that Im buying, and he is really cooperative when it comes to the FFL transfer process. Ive done two FFLs here and I highly recommend them because theyre the only gun shop in town that is not trying to screw over inexperienced buyers or taking advantage of gun buying during the pandemic.

Mi
Review №64

I called to ask if they bought guns guy said yes lets save you a trip what kind you have i said well idk and laughed before I could explain why I didnt know he rudely said if you dont know Im not interested and hung up so I called back to let him know that was very rude and he tried saying I hung up he is very unprofessional...

Jo
Review №65

Best place to do an FFL transfer. Easy in, easy out. Simple process whether its your first transfer, or your 50th. Their prices on arms in the store werent outrageously priced, either. Theyre on-file at most online retailers, so theres no dumb back and forth like with smaller FFLs and sellers.

Sa
Review №66

David and Amy are very welcoming, professional, efficient and organized. I have been using their services. They make firearm transfers so easy for me. I highly recommend them.

Le
Review №67

Very helpful. second time i had a firearm delivered to them for pick up. i also got my first handgun here sr1911 ruger for a very good price. i will keep using them thats for sure.

Mi
Review №68

A friend of mine had ordered some guns from an online store and choose to ship his guns here a couple of years ago (Contrary to popular belief, You cannot buy guns on the Internet, you have to have them shipped to a federally licensed gun store) he paid the smallest transfer fee that I’ve ever seen by the way. He Introduced me To the owners David and Amy. I’ve bought pistols, suppressors, and everything in between. His prices are as good as anyone’s in town and he’s able to compete with most of the legitimate online stores. I keep coming back for one reason “SERVICE” , it simply the best I’ve ever experienced bar none. Thank you David & Amy!!!

St
Review №69

Great team of professionals to work with.I have had several transfers sent to LSD&A and each one was handled(5 star).

DM
Review №70

There are really good reasons they are one consistently listed as one of Houstons top gun stores. These folks are great, super professional and very easy to work with.

Mo
Review №71

Horrible serviceam not a internet troll I went to u store trying buy my first gun and the comment u just did is the reason why a did this the way u talk to me here is the way u talk to me at the store

Al
Review №72

Very friendly staff, easy and affordable transfers. I highly recommend this place.

Jo
Review №73

I had my first customer experience with Lone Star Defense and Arms this week. I have always maintained that good gun shops are hard to find. This is a great shop! Their in store selection is modest, but they have a huge online selection to choose from, a very competitive transfer fee and a nice selection of consignment firearms in the shop. The customer service was exceptional and professional. I would certainly recommend paying them a visit. I will be a repeat customer for sure!

Br
Review №74

First time receiving a firearm via FFL transfer, process was seamless and staff was friendly and helpful

He
Review №75

Absolutely amazing customer service!

Lo
Review №76

This is a model for what other gun stores should emulate in Houston. I went in looking for a new revolver. I was greeted at the door by the owner and others. They were extremely helpful and considerate of my needs and directed me to exactly what I was looking for. They are very attentive and kind people. This will become one of the top gun stores in Houston hands down for their honesty, willingness to help, detailed attention to their customers, pricing and more.If you are looking for an AWESOME gun store in Houston and tired of the run around and shady dealing of the other big guys, I think you will find this company to be exactly what you have been looking for. I really cannot say enough good stuff about these guys. You have a customer for life! Thank you!

Al
Review №77

Great staff and fantastic pricing - they could easily jack up their prices during this panic buying but choose to keep everything reasonable and affordable.

Jo
Review №78

Best place in town to do title transfers with low cost and nice/efficient employees. You won’t regret.

Lu
Review №79

Came across Lone Star after reading reviews online and decided to stop in after moving in to the area. I met the owners and staff, and everyone was wonderful and answered my questions. After a lot of consideration I bought my first gun online, and Lone Star handled the FFL transfer. I have to say it was one of the easiest experiences, and it helped that they offered coffee, and a comfortable sitting area while I waited. If you’re looking for a great, locally owned business to buy from this is your place. I’ll definitely use them for all my handgun needs. I wish them continued success!

Se
Review №80

Best spot in town for friendly service from people who genuinely care about you and your new firearm. And print your information legibly people! Speeds up the whole process for David.

Da
Review №81

Several years ago I was looking for a shotgun to go on a duck hunting trip. Did all the research and found the one I wanted! Sporting good stores had them for a good price but was never in stock. Carters had them for more than retail. Out of severe frustration I had to look elsewhere. Thats when I found the only 5 star rated gunshop on the web and thought I would get one more chance to go on the duck hunting trip.So I dropped by the store to see what Lone Star Defense & Arms could do for me. David & Amy were very personable and completely understood my frustration. They said its the reason they opened this store to begin with. Of course David found the exact shotgun that I wanted and it was cheaper than the sale at the Sports goods store and delivered fast. That sealed the deal, wont bother looking elsewhere.Lone Stars online shop is fantastic. It allows you to view the deals real time without having to bother David. Haha Recently had another great experience with Lone Star Defense and Arms. They delivered me a great product! Thanks again David and Amy!!

Ma
Review №82

Professional, knowledgeable, and personable. The staff treats each customer with respect and integrity. I would definitely recommend coming through and doing business here.

Cl
Review №83

As a first time gun buyer I was more than thrilled with my experience at Lone Star! I went in with limited knowledge and an idea of what I wanted but the staff was incredibly helpful at offering their knowledge to ensure I was making the right selection. I ended up leaving the store with confidence that my new Glock 48, ammo, and upcoming classes will give my partner and I the sense of security we were seeking.

La
Review №84

Impressive customer experience and professionalism.Will use Lone Star as a 1st point of expertise and support.

Mi
Review №85

Went in for the first time today. I had done a lot of reading reviews on a couple of handguns and tried some at the range. Still had a lot of questions. Amy and David answered every question and gave me some great recommendations. Very friendly. Big contrast to another place I went into. Bought a handgun here and I am very pleased. The price was very good. My wife is looking at handguns as well and I will definitely come back to Lone Star.

El
Review №86

Best prices in town and the most for your trade. Very helpful and nice employees. Customer service is immaculate. Will be spending all my money for firearms and ammo at lone star defense and arms. Thanks to David and his better half I got the firearm that I was looking at the best price

An
Review №87

Drove across town to get there before 6pm. Got there with more than 5 minutes to spare before they closed and knew the knifes I wanted. Picked them over other options. Door was locked and saw people inside. Called to asked to come in since they showed hours of closing at 6 and was told no...I do customer service for a living so that right there is how you lose customers and get a bad reviews. Wont forget this experience. You lost a easy $200 sale.

Je
Review №88

Be very careful how you approach the staff in this store. If you want to get service, you had better make sure you dont offend them.Their feelings are easily hurt. And if he doesnt have a good feeling about you, expect to be asked to leave immediately.So, to be fair, I missed the security sign outside the store that says remove your sunglasses.And also to be fair when I was asked to remove them, I may have overreacted a bit. I was hesitant to remain in a store that demands that I remove my sunglasses (which are bifocals and are required for me to read anything). It made me feel unsafe and as a visitor to Texas I was already feeling a bit uncomfortable from not being familiar with the local customs.I get the idea that they have to feel safe too, but to be honest, this guys paranoia made me happy to be out the door.And he suggested that I rate him a 1 star on my way out. Hes obviously been rated a 1 star for friendliness in the past, so I thought Id oblige him.I also noted that they only have one star ratings or 5 star ratings.I guess if you go in there with the perfect attitude and give them a great experience then you get a fantastic experience in return.Be warned!Update.In answer to Davids implication that my sunglasses are not indeed bifocals. Yes they are.He is a prickly, unforgiving proprietor, stay on his good side or suffer the consequences.

Se
Review №89

Best gun store in Houston! The FFL price is unbeatable and they have a wide selection of firearms and accessories on their website.David and Amy are two of the nicest people youll meet. They treat customers like family, they respond promptly to questions via email and they really take the time to listen to what the customer wants.Their consignment list is a really great way to get a used or new firearm youve been wanting at an affordable price. They update the consignment list daily so you can view what they have online with prices listed before you show up at the store. They also help you consign firearms you no longer want and safely sell to other customers for a small percentage of sale fee.I cant say enough about this company and the business David and Amy have built. Im a dedicated customer for life. Buy from here with confidence!

Da
Review №90

I have sold a gun and done several transfers with them. Customer service has always been great. Knowledgeable, friendly, and efficient. Other gun shops could learn some lessons from them. They have earned my business and drive the extra distance to deal with them.

Jo
Review №91

Best place to go in Houston! Ive transferred many of my firearms here, bought accessories, and also took my LTC classes here. This place has a welcoming and friendly atmosphere, great prices, and run by good people. They are very knowledgeable but dont worry about asking stupid questions. Theyll inform you the best they can and if they dont have an answer for you right then and there, theyll follow up with you later. Highly recommend this place.

Za
Review №92

Great employees, processing is quick, and prices both in store and online are very competitive.

Ky
Review №93

Alex helped me with an FFL transfer. He is a very nice, caring, awesome human being and I am lucky to have met him. My FFL transfer was at a great price done by great people. While waiting on the background check Amy shared her experiences with me about handguns. She is a very awesome, knowledgeable person to consult with about your personal defense needs. Definitely recommend this place to all.

sK
Review №94

Great awesome service and people! Best place for FFL transfers ...and only $15. Store is small ,but they have an online store with huge selection at good prices you can order from and no need to pay FFL fee if you buy from their online store. Been into the store 3 times and they have always been helpful and kind. Wish every business was like them.

Da
Review №95

You just dont get service like this anymore. Completely knowledgeable, friendly, kind. The customer is more important than making a buck. Prices are great.I went to Carters Country with something in mind. The old man behind the counter tried talking me into something else, almost making fun of me for what I wanted. Come to find out they did have what I wanted in stock and the guy didnt want to go to the trouble of ordering it. Never go there again.David, and his wife, at Lonestar treated me like a king. My wife even felt comfortable enough to go there on her own and make a transfer. She said its the only place that doesnt make you feel like you need to be a member of the boys club to go in a gun store. Cant recommend this place enough.

Ti
Review №96

This is absolutely my favorite gun store in all of Houston and other places in the United States where I have done business! Great people, great service, great prices, and always super helpful! You will be glad you went there!

Ma
Review №97

These guys are awesome. I work right down the street from them and came in to see about getting some guns. They were very helpful with everything.I am new to buying/having guns and these people took time to explain everything to me, answer questions that I have, go over everything and make sure that I knew what I was doing. Alex, Amy, and (I would assume based on other reviews) David helped me out a ton. They never made me feel bad for not knowing a lot and they gave me coffee and water while waiting for the background check.This company definitely goes above and beyond with their service and their other reviews make that very clear. I would totally recommend them to anybody looking to purchase firearms, get a chl, or anything. They are incredibly awesome.

L
Review №98

ABSOLUTELY THE BEST experience working with David, Amy and the entire staff at Lone Star. Extremely well organized, courteous and clearly dedicated to customer service from the moment I first contacted them. I truly wish I had found them years ago!

Ja
Review №99

Great and really awesome staff my first time coming here they couldnt be more friendly 👌

Sa
Review №100

My go to place for FFL transfer. A free cup of coffee plus 5 minutes (maximum) of Paperwork and Im out of the door. They are really nice dealing with; all of them especially Amy.My shipment arrived while I was out of state; they understood and kept it safe for me - its been two weeks now.Thank you Lone Star! I will see you tomorrow, God willing.

Information
49 Photos
100 Comments
4.8 Rating
  • Address:8314 Long Point Rd, Houston, TX 77055, United States
  • Site:http://www.defenseandarms.com/
  • Phone:+1 713-465-1820
Categories
  • Ammunition supplier
  • Gun shop
Working hours
  • Monday:10AM–3PM
  • Tuesday:10AM–3PM
  • Wednesday:10AM–3PM
  • Thursday:10AM–3PM
  • Friday:10AM–3PM
  • Saturday:Closed
  • Sunday:Closed
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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