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MadCheetah
709 E 48th St, Holland, MI 49423, United States
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MadCheetah
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Mi
Review №1

I love this place. I am addicted to their weekly online auctions. They do a good job with the photos and descriptions so there are really no surprises when you pick up the item. My suggestion is to make sure you do look at those pictures and read the description...because they use the stock photos for their thumbnail...but If it is a used item beware. However that said deals are definitely there.

An
Review №2

Can we just take about how kind these people are! Always going above and beyond, always smiling, and always helpful! Not only is this website full of fun cheap treasures but it’s always a joy to pick up your stuff! Thanks for being amazing and offering great customer service on top of everything else!

Ph
Review №3

I love madCheetah it is so much scrolling through and looking at all the things sometimes I have to duckduckgo them to find out what they are.Ive been burned with other sites that do the same thing to the point that IF I even bother with them if they say unable to test that means it does not work. You will not get that at MadCheetah, well at least I never have. Ive only been to the warehouse once. You see I have a really awesome wife that picks up my orders for me. No really she puts awe in awesome.

B
Review №4

Best way to get things you’ve wanted or things you didn’t know you needed lol. Everyone that works here are awesome and have great customer service. My only complaint is that youre bidding against hoarders and narcissists who will bid just to win but that has nothing to do with the company. You need to know when to quit bidding when they attack an item “just to win it”. I see many things bid for MORE than the actual listing price elsewhere so just be patient and let the hoarders get their dopamine rush and pay more for the item and then you wait and bid on it again when they come back in auction.

Ti
Review №5

Great place to get deals as long as you understand the as is condition clause. My first pick up had 4 amazing deals and 1 fishing reel that was defective with the entire crankshaft on the reel stripped. One other boxed item was missing half the parts. BUT! The good news is that they were both name brand items and I can get the parts on both items for minimal cost and the items will STILL be below market cost.I will be bidding again!

Ra
Review №6

Staff is absolutely awesome. Auction is one of the better ones in West Michigan. Highly recommend!

ki
Review №7

UPDATE: If they dont like your honest review they suspend your account. Thats really professional and what a child would do. Id give 0 stars if i couldBuyer beware, poorly written titles and photos are very deceiving.

sh
Review №8

Package said new on tent. Opened it up it was ripped, colored on, used, flimsy. So not worth what I paid.UPDATEOwner Paul called and addressed the issue. I was pleased with the fact that we were able to talk and get this resolved.

Al
Review №9

Good finds. Some stuff the bids get higher than what it’s worth. Staff is always friendly and efficient. With covid they have added bringing things out to your car which is a plus.

Ro
Review №10

Picked up my auction stuff. It was quick and easy. You go in give them your name and they bring out to your car after they gather it. Pretty awesome setup.

Ro
Review №11

Easy to bid, items are great and very helpful staff!

Br
Review №12

You can for sure find some great deals here, but be careful and be ready loose some money while bidding. Many items are listed in a way to hide damage or key missing components. I have won some incredible deals, bit more so than not, items are broken, or missing required parts for an item to work, even in ads that say open box-like new. Just dont get too excited until you have youre home with your item and confirmed its actually accurate to the description you bidder on. After months of buying from here, Ive decided its not worth the hassle and headache of the misrepresented items anymore. Im done

Br
Review №13

Auction warehouseThe crew in the back for the pickup area are polite and very professional plus they quickly get you in and out with your order.

Lu
Review №14

Great deals, fantastic service. Workers are always happy to help. I got charged for being late to pick up an item (family emergency) and the office waived the fee for me. Will be using this again!

Ja
Review №15

Sent me a broken pump and made it nothing but difficult to return it. Absolutely avoid doing business with this place if you can.“This is one of those eBay nuts” is a completely pathetic response. Just for reiteration this company sent me a broken pump that they advertised worked “as new.” Then they delayed the return so long I had to get eBay involved.This company is absolutely criminal from the top down and fraudulently lists items as working when they are clearly defective.As I said before absolutely avoid doing business with this place if you can.

Cr
Review №16

One of the best local auction houses

Mi
Review №17

Great customer service. Bought a few items mostly bedroom items I bid on a water cooler .and wow it at a great price. And a electric heater the hose on the cooler was bened so the cold water bidit work took it apart and move the plastic hose and work find after that the heater on the stove wire came off I reconnect the wire and work just find.heater hheater heater

Am
Review №18

Great deals and great process to bid on items. So glad I was told about this. Looking at the pictures and seeing it, I was able to find a lot fantastic buys! I was able to do a curbside pickup which was pretty fast.Thestaff is very friendly too.

Ke
Review №19

It is a very busy place. Everyone that we had interaction with was helpful and efficient.

Je
Review №20

Very friendly and helpful staff, make appointment for easier pickup of auction winnings

Am
Review №21

We had an issue with a couple of the items that we purchased. Its tough because many of them are used and the descriptions say so - but, just call them and speak with them, they are reasonable and willing to help and make things right.

Al
Review №22

Fast pick up service.

Jo
Review №23

Fast friendly service

Co
Review №24

Awesome place! Im hooked :)

Je
Review №25

Good service.

Br
Review №26

I’ve just completed my first auction pick up, and can tell I will be hooked! Staff is friendly and the items are a great value

Ra
Review №27

Its good

Ch
Review №28

Bought a disney baby minnie mouse pack n play from them on ebay. Item was correct the description said dirty/stained which i was ok with and the shipping was fast and on time but when i opened it there was a huge hole in the netting which makes it unusable. Will post pictures and screenshot of description.

Do
Review №29

Watch out for incorrect descriptions and pictures on items. I was expecting a four door kitchen island and instead ended up with a two door cheaply made kitchen cart. When I alerted the staff they told me that the factory image that they post may not be accurate and that I need to look at the pictures they take. Kind of hard to tell what an item looks like from pictures of pieces of wood and packaging material. The factory image and description they post should match the item. I have gone there and have been asked to come back because they cant find an item. I live over an hour away. I have watched them drop my items. Swear loud enough for customers to hear them. Tell customers to wait a minute in a not so nice way. Very unprofessional and somewhat fraudulent operation.

Su
Review №30

Just recently I purchased a replacement rear view mirror for my car. Unfortunately, it was not the correct one. I immediately contacted customer service, explained what happened. Shortly thereafter, I received an email with return instructions. Super easy and hassle free!!

Fr
Review №31

Fast Friendly service and a clean organized facility.

Br
Review №32

Auctions and good prices. Good service too.

To
Review №33

Good people

Mo
Review №34

An awesome company! We have purchased multiple products below market value and customer service has been very helpful! We always search out the deals and have not been disappointed!

Ma
Review №35

Real quick service

G
Review №36

Good auctions but their professionalism is seriously lacking. The front counter girl was alerted to me being there and received a “they can wait” response. While it’s true, I was in no rush, you should probably conduct yourself in a better way.

Ra
Review №37

Their staff in very attentive, fast and helpful.

Do
Review №38

Great friendly service.Great prices.

Ja
Review №39

Can have great deals. Caution buying anything electrical very vague descriptions say powers on. Well that means the lights come on but still doesn’t work. I have shopped many auctions in Michigan this is the worst for stuff not working.3 out of 4 things I bought at the last auction didn’t work. You have to schedule an appointment to look at items there are other great auction site until this one fixes the deficiencies I will not buy anything electronic from here.

To
Review №40

Horrible online seller. Accepted my request for a return and then proceeded to try and charge me over 60% of the products value to ship it back to him. Will never buy from again.

Jo
Review №41

Quick service considering how busy they were. After I paid they brought my items out to my car.

Ko
Review №42

Nice ppl working there

Tr
Review №43

The main thing to remember here is all items sell as is. So keep in mind there may be issues with your items so bid accordingly.As an example I bought a hose that was listed as used but good condition. Well, that wasnt the case, it was slit in several spots. Ive had other listed as new but was damaged.Like I said just remember, things are sold as is.

Ri
Review №44

Little slow on getting order rounding up.

Cu
Review №45

We ordered a remanufactured alternator from them and DID NOT GET WHAT WE ORDERED. We were told we were getting an ACDELCO professional Remanufactured alternator. It listed everything that had been reman and guarranteed that the item was in working condition. When we received the item it was in an ACDELCO Professional Remanufactured box, but it was not an ACDELCO part it was a Denso alternator, even had original manufacturer label on it( the pictures they had on ebay DID NOT show the label on it and now we know why!) The part was greasy, dirty, had a broken plastic piece on the casing and just looked like a used part certainly not a reman. I was skeptical about how it looked so I took it to AutoZone to be tested before I installed it so as not to waste time installing another broken part. The item had an open circuit and was no good. Took it to a local business that specializes in rebuilding alternators and starters and he said the same thing, and could not believe the greasy condition of a Remanufactured alternator. They have another ad on ebay for the exact same part with the exact same description and exact same pictures for sale right now and I guarranty it is another misleading and fraudelant sale! Thank God my wife was smart and got ebays warranty in case this would happen so we could return the item and get all of our money back! Do not trust the photos they have on their ads and be sure to get some kind of refund plan so you dont lose your money. I will never use this company again, they had their one shot and failed to be a trustworthy organization. MadCheetah is an appropriate name for this place. They made us Mad when they tried to Cheat us.

De
Review №46

They loaded my car and they are always nice. I really like MadCheetah.

Be
Review №47

I have gotten some amazing deals from here! One of the lots I got was broken and they credited my account. It was very easy. Everything else I’ve gotten is in perfect condition!

da
Review №48

Best store ever good products....love it will keep buying...

Na
Review №49

Excellent and fast service. Always very friendly and helpful.

Pi
Review №50

Great deals if you know how to do it. In short - inspect before you commit.As I said - you can get many items for a fraction of the face value (comparing to Amazon, eBay, Target, Walmart, and such).One must be careful though - since MadCheetah posts so many auctions, they do not spend hours to verify each function of the equipment you are bidding on. They do diligent work to document (pictures/description) condition of the item, but some things slip.I had the pleasure to pick up several things that worked just fine, but a few were damaged or non-working and pictures would not show it. Not intentionally, I presume. Who with clear mind try to cheat and have upset customers? No one. That would be waste of time for them only to make a few dollars...Anyway, some items I mended myself to make them work (keep in mind - I bought them for a fraction of the true cost), while some others - I spoke with the management and they took care of them while being very apologetic.Therefore, if you can - inspect before you buy, unless you are willing to take the risk. But then, please stop whining like a child if you did not inspect - either call the place or suck it up.They clearly state all the items are returns from huge online retailers. Some items are expected to be faulty...In the end - MadCheetah is a great place to shop. Bidding is quite clear (be aware of fees - it is not like eBay), shipping is available, or free pickup (which is quick), inspection always welcome, and all is cheap.Give it a try, just be aware of conditions.If not sure - just ask them.

Em
Review №51

Great staff! Good service. Be careful to read description of items before bidding.

Lj
Review №52

Brother job

Za
Review №53

Their service has been top-notch

Je
Review №54

Addicting habit, it can be!

Ma
Review №55

Nice people and nice service

Le
Review №56

The best deals around

Je
Review №57

Quick service and friendly staff!

Ch
Review №58

Amazing place, great items and the manager mike is just the nicest guy! Never asked a single question about my returns. Superb hospitality! Love it!!!👍🏻👍🏻👍🏻👍🏻👍🏻

St
Review №59

MadCheetah has everything you didnt realize you needed. They buy truckloads of overstock/store returns and resell them at a discount. You can get brand new stuff that maybe the box is a little dented so its 50% off retail. I always stop in to see what great stuff they have now, from baby stuff to toasters to tools.

Am
Review №60

I need an intervention very soon. Love this place!

So
Review №61

Great prices great staff

Je
Review №62

I love MadCheetah! I have had nothing but positive experiences with this auction site!

Me
Review №63

Randy and Corey are very nice and helpful. I keep coming back, because of them!

Ka
Review №64

Awesome place and bidding site

Ta
Review №65

Quality stuff

Ma
Review №66

Always an excellent experience!

kh
Review №67

This place is a glorified yard sale

Ki
Review №68

Great auction

Ja
Review №69

Goods

Ji
Review №70

They sell at auction some good stuff but also some busted up stuff.

Tr
Review №71

Very nice there

Ch
Review №72

Bought a cooler on the auction. Opened the box to find it quite damaged. They took it back and I received a full refund and an apology!

SR
Review №73

Im not sure why this place has such a high rating all they sell is JUNK store returns that are broken and or missing parts!

Kr
Review №74

Great service!!

Al
Review №75

Very friendly staff.

Jo
Review №76

Everything under the sun at auction

Information
6 Photos
76 Comments
4.4 Rating
  • Address:709 E 48th St, Holland, MI 49423, United States
  • Site:https://www.madcheetah.com/
  • Phone:+1 616-559-0047
Categories
  • Warehouse
  • Auction house
  • Discount store
Working hours
  • Monday:9:30AM–4:30PM
  • Tuesday:Closed
  • Wednesday:9:30AM–4:30PM
  • Thursday:9:30AM–4:30PM
  • Friday:9:30AM–2:30PM
  • Saturday:Closed
  • Sunday:9:30AM–7PM
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