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Auto Body Xperts
216 120th Ave, Holland, MI 49424, United States
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Auto Body Xperts
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Cu
Review №1

I am currently scheduled to put a truck in their shop. They worked on this same truck 4 years ago. Opposite fender. PS: Im living an hour and a half away from this shop. What does that tell ya.? I know there is someone that read this and said to themselves what does that tell ya. Be nice

NA
Review №2

Every time I go there they exceed my expectations! Dave, Amanda and Jessica takes care of nitty-gritty of all the jobs on my vehicle! Right from the moment the vehicle is checked in to pickup they keep me informed on important updates, reminders and the whole team takes time to explain each and everything in the process. Im very pleased with them! Dave looked into every detail and did fair and reasonable estimate and assessment on the work needed on my car! They are to the point and professional. Amanda and Jessica provide great customer service! The place is clean and all the staff members creates a lively atmosphere, I recommend Auto Body Xperts Holland!

La
Review №3

We have had the unfortunate need for auto body work a few times. Their customer service performance is the most professional with the best quality workmanship of any auto repair shop I’ve ever used.The quality of the work is wonderful. Their cost estimate is mostly accurate. “Mostly” because unexpected additional damage may be detected in the course of repair. In that case they deal with the insurance company...we don’t have to. Additionally, car rental is included. The rental car has always been ready at the time of our appointment for repair.The parts are in stock by the time of the repair appointment. The work has never taken more than 3 days, often less. We have always been very happy with the work and it is backed by a solid warranty.If we need repair we just take it to Auto Expert’s, get the quote and schedule the repair. I have checked them with other bids in the past but no longer do so because I can depend on the repair time frame and quality. Larry W.

Ra
Review №4

Always have had a great experience here. Would take my vehicle any where else.

Ke
Review №5

I had a wonderful experience with my car here. The staff was very friendly and helpful. They fixed my car perfectly and it was so clean. Highly recommend!!

An
Review №6

After some icy roads left me with some rear damage, I wanted to get it fixed. And being a 2017 Benz, quality was a priority. My insurance mentioned they have had good experiences with Auto Body Xperts. It was a good choice. The people were nice and easy to talk to. They took care of the loaner car while my car was being worked on. Kept me updated on the work progress and when it was done, I couldnt even tell anything had happened to it. I would recommend them and will use Auto Body Xperts again if I find myself in need. Thank you all. Great work.Anthony Jordan

D
Review №7

I didnt end up having them do anything. Why? Because they were so honest and helpful, they ended up recommending a different solution to my problem. Thats the kind of place you want to go and the kind of people you want to do business with.The moment I have a relevant issue in the future, I will come here.

Ra
Review №8

Courteous and repairs were made in a timely manner. Good communication. Did a beautiful job!

Ar
Review №9

Visited 4 weeks ago for an estimate and was never contacted again or received it. Not worth the time.

Je
Review №10

Great work!The text that you keep sending me about the survey is annoying! Tone it down there killer I have have enough!! Don’t give them permission for text updates it’s insane the amount text I have received after I picked my vehicle up.

Na
Review №11

Wonderful place. Exceptional work.

Ar
Review №12

Friendly staff, great experience!

La
Review №13

The people were amazing, and my car looks fantastic! I really enjoyed working with them, and they were super quick! I will definitely use them in the future.

Jo
Review №14

Great customer support and quality workmanship.

da
Review №15

Very good will get our jeep done there in holland

Ma
Review №16

Best place to Take ur car to get fix 🥰🥰🙏🙏

Ma
Review №17

Excellent customer service and friendly staff. Professional and Fast service!

La
Review №18

Stopped in a half hour before close for a pretty startling noise my car was making. The owner right away took a drive with me and gave me some peace knowing I would be able to make it home because it wasn’t as dangerous as it sounded. He was honest and genuine in trying to help me regardless of making money, in my frantic state. Definitely a trustworthy shop all about customer service.

Br
Review №19

Really nice job with the repair. Our vehicle is 12 years old so I was concerned about the paint match. Despite the age, their match was spot on.At the time of pick-up, my vehicle had been detailed both inside and out. I really appreciated that - especially in the winter.Also received periodic updates via text on repair status. This was helpful from a planning perspective.Staff was pleasant and professional to work with.

A.
Review №20

I would not recommend this location of Auto Body Xperts. They didnt complete the job as expected. My vehicle was vandalized and there was still a deep scratch left behind. Go elsewhere where you get what you pay for. Im definitely not happy with the service. I did leave a 5 star review at first, that quickly changed when noticing the left behind scratch and after contacting the shop.

Th
Review №21

Slight delay in getting loaner vehicle and day late of predicted repair/return date of car but was always kept in loop as to why/when job would be finished.

Ke
Review №22

Great service. Went in one day and installed two days later. Very competitive price. I would recommend this auto body repair shop in a heartbeat.

Gr
Review №23

Simply the best collision repair anywhere! This was our 2nd time there and they always exceed expectations and their communication along the way is superb.

Ba
Review №24

Honest, tell it like it is people!!!

Ed
Review №25

Super friendly and very informative. Work on our vehicle hasnt started yet so well have to wait to comment on that. But off to a good start.

Ke
Review №26

The customer service at Auto Body Xperts was amazing from the time I walked in the door until I left. They were able to buff out the scratch on my car in a matter of minutes and didn’t even charge me for it. Thank you Kelly and all of the employees who helped fix my mistake. We will definitely bring our vehicles back!

Lo
Review №27

Was very happy the way they repaired the damage to my car. They were very helpful and my car looks great. Thank you everyone..

to
Review №28

I love this place! The work was fantastic and the customer service went above and beyond. I highly recommend Auto Body Xperts!

Le
Review №29

Thank you to Dave Megan And Jessica. Youll all helped make my experience with you that much better. They went above and beyond to help get what I needed done . This shop is my go to place . Thanks guys!

So
Review №30

I love this place! Always my number 1 trusted auto body place to go! Definitely recommend it to everyone! Always communicated with me whats going on and what they can do to fix what needs to be fixed

Ca
Review №31

I had a minor repair that was fixed in less than a day! It looks great! They also took me to work and picked me up so I would not have to rent a car! Awesome and friendly service!

St
Review №32

Every single time my car needed repairs ive taken it to Auto Body Xperts.I am always extremely happy with the work,customer service and with there company overall.They always go above and beyond.I highly recommend them!!

Ni
Review №33

Work was done excellent, I was updated on the progress, the best hospitality there for a auto body repair shop. I left with a hot chocolate and 12 hand car washes. These people are awesome.

Br
Review №34

Everyone was very friendly. Appreciated call with cost of tail light. Did a great job on repairs. Would recommend them to everyone.

Co
Review №35

Great customer service and honest quote

Sc
Review №36

I went in to get an estimate for some damage due to backing into a pole. I was expecting to pay what it normally costs for these things, but the gentleman fixed it to my satisfaction on the spot and buffed out the paint from the pole. When I asked what it cost, he said nothing, just remember us if you have a future need and I will. (NOTE: I wasnt fussy about having it back to new, but it was definitely acceptable to me and made my day.)

Ca
Review №37

They do very thorough and detailed work on auto-body repairs. Unfortunately, I had forgotten my case of CDs in one of their rentals, called 5min up the road to tell them about this, and when I arrived back at the shop, magically they disappeared. Of course I signed something stating that they werent responsible for any property I left in the vehicle. Just be sure you have Everything before returning a rental!

Ri
Review №38

Great place, friendly staff.

Ka
Review №39

Was very impressed with with the helpfulness of the whole team and the work done was wonderful. Would go back to them again if the need arises. Great job!!

Je
Review №40

Excellent service. They were informative about basic repairs needed and communicated any additional repair as they were found. They worked quickly and effectively with the insurance company to get the car in working condition again and provided us with a vehicle to use in the interim. Highly recommend.

Ch
Review №41

They did a great job on my truck. Happy with the work and the customer service. Would use them in the future.

Qu
Review №42

Great body shop. If you get into an accident, i would recommend going here. I got in an accident a few years ago. The staff helped arrange a rental car to be dropped off and kept me up to date on the repairs. The waiting room is nice with snacks and drinks available.

Dm
Review №43

Excellent service, on time, and the technician that worked on our 2014 Dodge Journey did an amazing job, his name is Daniel. I recommend him to do your work.

Me
Review №44

Very happy with the service. They got it in the shop right away, and finished the job before the time they had giving me. They also cleaned my car inside and out. Loved it!

Wu
Review №45

This is the only place Ill ever bring one of my vehicles. This was my first experience with them and I was completely blown away!I brought my car in with the back window shattered(it broke while I was driving, not a crazy ex or something lol). They were super busy but quickly got my car wrapped up and contacted hertz for a rental bc mine was undrivable.They kept me in the loop on estimates and repair time frame. The car was done in a reasonable amount of time and looks perfect.The whole staff was friendly, informative, and professional from start to finish! If I could give them more stars I would!Thank you

Ru
Review №46

Amazing work. Looks sparkling new- even the inside. Great job. Thanks

Br
Review №47

Completed the work ahead of schedule and everything is looking new again

Pa
Review №48

Had my car towed there for repair. Insurance company totaled our car. We bought the car back from the insurance company. The car was released to us. Made a visit on Friday morning to ask that they put the car outside the gated lot. They assured us this would happen. When our towing company came to pick up the car on Saturday it was locked behind the gate. It was their “honest” mistake that they forgot to put it outside the gated lot so we did not have access to the car. Now we have to pay twice for a towing company and rent a car for another week or two until it can be repaired. We were not making unreasonable requests. We only asked that they pay for half the towing charge. They stated “we didn’t make any money on your car so why would we do anything to help you”. Really??? My car would have been fixed and drivable if it wasn’t for your “honest” mistake? I totally understand that mistakes happen, but the way our concern was handled is totally unacceptable. This has cost us a lot of extra expenses. We will NEVER use or recommend this business to anyone. I can guarantee you have lost more than one customer.

Te
Review №49

We have used this Auto repair play several times due to auto stuff but the staff are always great and friendly and they do excellent work

Da
Review №50

I have had vehicles here a few times now. Highly recommend it.

Ja
Review №51

They were wonderful.Super friendly and saved me a ton of money by telling me my parts and labor were under warranty. They easily could have not told me about it and made more money. I appreciate their honesty and will definitely take any car that needs body work to them.

Ma
Review №52

Great service and friendly staff. They worked with me on my tough work schedule. The result of the work done was perfect. Highly recommend them for anyone.

Ry
Review №53

Very professional and good service. Work done to my car looks great!

Ma
Review №54

Great experience during a difficult time.. And they finished my car 1 week ahead of schedule

Mi
Review №55

Took my car to three different shops, and these folks were the best price by far. Services were done quickly and the finished product looks great.

Br
Review №56

If you need body work done on your vehicle. Auto body experts is the body shop to go to. They did body work on my Jeep Wrangler. Wow l cant even tell it had been rear ended. It looks like a million bucks. Out of the world customer service. Super staff! Job well done!😀

Cr
Review №57

I took my 2013 Cadillac ATS in for repairs at Auto Body Xperts from scuffs and scrapes that occured during transport from Florida to Michigan. Auto Body Xperts estimated a week for repairs but it took them 3 weeks. When I went to pick up my Cadillac from Auto Body Xperts one of their employees left with my car keys so I couldnt even leave. The car had paint runs, fish eyes, rubbing compound all over, horrible scratches, buffer burns and holograms on every body panel that Auto Body Xperts tried to repair. I spoke with the manager multiple times about the poor quality work Auto Body Xperts performed on my vehicle and he assured me they would fix their mistakes. I gave Auto Body Xperts the opportunity to fix their mistakes and when I picked up my Cadillac the second time there was still paint runs, fish eyes, scratches, swirl marks, dirt in the paint and holograms on my vehicle. My Cadillac looked 10x better before I brought it to Auto Body Xperts for repairs. I gave Auto Body Xperts a second chance to fix their mistakes and they were either incapable of fixing the original damage they caused or didnt care to take the time required to fix it right the second time. I have had many sleepless nights from this incident and they have yet to fix their mistakes.Why would my insurance company pay to fix your mistakes? I brought my vehicle in a second time so you could fix your mistakes and even pointed out all the runs, fish eyes, dirt in the paint and holograms that was caused by the poor quality repairs that Auto Body Xperts techs performed to my Cadillac!

Mi
Review №58

Amazing service, great work and super friendly people!Nobody likes to have an accident but being taken care of by AutobodyXperts is the best thing that can happen after.

Jo
Review №59

They do the best body work & the people are so nice and helpful

Fr
Review №60

Friendly, professional, quick but excellent work.

Ja
Review №61

Top notch service and quality work. I am super picky and have used them for years and always get exactly what I expect.

Ma
Review №62

They kept me very well informed and that was so helpful! The truck was also nice & clean when we picked it up!

Ni
Review №63

Good, quick service. Repairs done in by end of second business day. Office waa clean and workers were prompt and friendly.

Ch
Review №64

Waste of time dont bother going, I had to other estimates done on my truck andThey gave me a good fair price and how long it would take. This place just gave me nothing but excuses. Like they were too lazy to want to do the job.

Ga
Review №65

Always great work at a fair price!

Jo
Review №66

I was impressed by their service. Everything from quoting, to scheduling, to rental accommodation and follow up exceeded expectations.

Br
Review №67

Very friendly staff and excellent service.

Br
Review №68

Very good experience and great staff.

Da
Review №69

Good service and great peopleThanks

Pe
Review №70

Took a while to get my car back, as well I know its a new car. The time it took wasn’t the worse, but not the best either. But recieving my car, when I was told it was ready, the headlights didn’t turn on, and had to drop the car back off again to get that fixed. However, even though the car looked nice in the shade, they put on a bunch of minor scratches and swirls, including halograms onto the paintwork. These are due to improper washing, and polishing. I also just got my car detailed before the car was brought in, it had little no swirls and scratches, except for one deep scratch, before the accident, and most of the paint still had no scratches post accident, besides the spot that got hit. Especially didn’t have any halograms for sure. But overall, I was happy to have my car back, but not happy on how the paint came back to be. I didn’t bring my car in to come back with scratches and halograms. Hopefully they will learn how to properly wash and polish the car in the future. I hope they will be willing to fix these mistakes.

Co
Review №71

Good service, but can be pricey compared to other places.

be
Review №72

Good service helpful people

Mi
Review №73

Quick, easy and service with a smile!

Er
Review №74

Went above and beyond...and completed much earlier than anticipated.

Ja
Review №75

They did a fantastic job repairing damage from a couple rocks that got kicked up and damaged our Hood and windshield

So
Review №76

Like the service and fast service!!!

La
Review №77

I already sent a review

Ha
Review №78

If you want your car fixed right bring your car to Auto Body experts

Jo
Review №79

Great people

Mi
Review №80

Great Place, Great Service

Jo
Review №81

Love this place

Information
39 Photos
81 Comments
4.7 Rating
  • Address:216 120th Ave, Holland, MI 49424, United States
  • Site:http://www.autobodyxperts.com/
  • Phone:+1 888-669-6692
Categories
  • Auto body shop
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8AM–5:30PM
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:8AM–5:30PM
  • Sunday:8AM–5:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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