About a year ago I was thinking of getting a computer from them they said I was the one who pawn same computer that I was looking at no I was not manger kept up yelling at me she said I was on tape doing it I told to prove it but she didn’t prove it and she said she would call cops go a head I want u I’m on tape pawning it so I called main never got a never said they were sorry but be ware of high point store

The staff was very welcoming and inviting. Customer service was swift and courteous for a quick trip.

Audrey the store manager here is awesome! They gave a great deal on my jewelry! I’ll definitely be back!

Came in, looking for a camera. The girls were efficient and friendly. The manager was rude and a little pushy.

Love these people. Wish they didnt have to move from college village.

Audrey the store manger is awsome plus they got ammo!!!

Sam is the greastest...sold me a hot ring to go with my nails.

I never bother to write reviews, but I fear someone may be ripped off and maybe I can prevent this. DO NOT try to sell gold here! I would give them slack if their sign didnt advertise gold pros and their website guarantees the highest price. I went in yesterday afternoon with a 1oz..999 pure suisse gold bar. Now I understand that there are counterfeits that go around, so I understand they wanted to open the packaging to test before purchasing. I had no problem with this, as I knew it was real. So I asked her before she went ripping open the plastic how much they would offer. She proceeds to act like Id be getting a great deal and offered me $400! The price of 1 oz pure gold at that time was $1350. I was insulted. Do not bring your gold here. There are jewelers that will give you three times the amount. If they are unable to distinguish a legit piece from a fake with confidence, they shouldnt label themselves as gold pros. And without that confidence, youll be getting an offer that reflects their amateur experience dealing with gold.

I have seen my share of pawn places and these guys have the best looking establishment. i have bought many items for great prices and even sold some items and gotten some fair money. The staff is very knowledgeable and if one does not know or understand they are honest enough to say let me check with my coworker to give you the right info.

Who is the owner?......the service I can’t complain very friendly about but what happened with a child with extreme anxiety’s Christmas gift I am not happy with at all EVERYTHING should be checked throughly before selling. The one thing she wanted for yrs she can’t play because it never should have been on floor in first place just super upset over this. This child has had such a hard time over this.⬇️Response ....put a layaway on a ps4 for Christmas that item should never have been sold he wrote tested on my 1st receipt he never opened that box ever to check it or when I took it off I got it off layaway 1 day before Christmas Eve my dad was in the hospital that sun and died the day after Christmas so I don’t have time to deal with this not working I gave it to her Christmas Eve we got a call that evening at hospital multiple calls in breakdowns cause she couldn’t play til Monday we got calls and texts. Anyone with extreme anxiety knows this is end of their world for them. We took it Monday they are like Mail the card the warranty card it takes 3 days to get replaced I’m sure even longer with mail time for card for one I was never told this or I wouldn’t have purchased on a gift for someone esp a child and I’m still in limbo and this child is still upset I can’t blame her cause everyone else’s stuff was fine but hers. I don’t understand why with Christmas it couldn’t have just been switched very upsetting for everyone

When I was buying service was good but I was told I had 30 days to return what I bought ifnit dident work and it dident work I went to return it on that same day and they said were sorry sir we cant take returns I had the receipt and all and what makes it bad is the guy that told me that seen me buy it that day it made no since they wouldnt even call the manager its like they dident care or dident want to help so just FYI if they tell u thirty days they most likely dont mean it

The people are helpful and friendly. They also have a good wife variety of many things. Ive sold something here before and they were nice about the items they declined and the items they took.

Excellent place, excellent people, excellent bargains!

Alex & Maria where great help! Soon as I walked in they greated me and came to help as soon as I needed it ! This is my second time coming here and I love it ! When I come get dvds they help me without no hesitation & the movies are always perfect !

I was told I have to wait till there were done helping someone who they were even helping

Wonderful experience , excellent selection, amazing staff. Very welcoming , I was greeted at the door .

I came up here a few days ago about a guitar and everyone was very friendly. They kept a smile on their face. Loved it, would reccomend them anytime

Isis was very helpful!

High point pawn on South main st. I love them, great people and great prices. Patrick is a great manager but my girl is Candy..she goes the mile to get you the deal your looking for

People here are really nice found alot of things here Ive got never had any rude employees I would definitely buy or sell even pawn here

Staff was awsome!!! Fast friendly service and the location in high point had exactly what I was looking for. Can’t wait to come shop again!!!

Great service, always very nice and helpful. And give better loan amounts than other pawnshops in the area by far!

Very helpful found the item I was looking for (GPS) hooked it up allowed me to take it outside to get a signal and then charged it until I came back to test it. Then after all that I paid and Im happy with my purchase

My fiancee wanted a gold necklace, went to a few pawn shops and we were not satisfied. Fortunately we went to Pawnway and the young man had knowledge of what we were looking for and great customer service, and we were offered a receipt. Thanks Pawnway we will be back.

First national pawn is a great pawn shop with amazing deals! I recommend this pawn shop to anyone!

Great customer service! The gentalman that helped us was very nice !! Thank you for the great customer service!!

Great service and very good deals

I have been in the store many times, and have had no problem with the stuff that I have bought. The problem is that to many times the employees are standing around talking and not helping the people in the store. I go in to check on tools which are behind the counter, so you need help to look at them.I was in there earlier today and 5 people behind the counter with company shirts on were standing around talking and laughing. Another man and myself were over by tools and no one took time to help either of us. We both ended up leaving after several minutes not being helped.Not much of a rating for customer service!

NICK AND CREW -- THE BEST IN HIGH POINT HANDS DOWN

Good pawn shop. Pays better than most local pawn shops, especially with electronics.

This place gives the best rates around I love this pawn shop

It sucked i bought a play station 3 could not play it for almost a week bc of controller was messed up it took a week bc manger. Not hardly. There. So then finally. Get a differend one get it home battery. Dont charge i call and tell them. It takes a couple. More day for the manger to assess . Me again so get another. One go home PlayStation. Working good i go and get y5. For PlayStation. Hook it up fine out that it has beed baned from the PlayStation. Network. Manager didnt do nothing. About but run her month. To me i call the owner at another store left message to contact me been 2 month and still nothing and when they gave me that good controller they mad be fell guilty. For trying to get sonthing that work if your going to deal with any game systems. Go to game stop iv had thing go wrong and i didnt even neer. Recipe. For them to make thing right they mad sure that i was happy when i left there pawn shop shound be able to sell products. That they know notying about bc if they knew how dto do there job they would have check. It out before they sold it to me what happend they brought. Crap foud out later that it was crap sold it to a sucker like wait for the warranty. To run buy taking a long time to get back intouch. With one 🎮

I have always had a wonderful experience with this store.

Store has improved inside. However staff a little unorganized at times.

Great service and great people

Got ac unt 3 days ago it stopped working they said its as is Im stuck with it after 3 day took all the money I had so now my kids are just stuck getting hot

Great service and an excellent movie selection! !!

Wonderful shop and well organized.

Good people to deal with.

Great prices Great place Great stuff

It sucks. They gave me two or 3 prices on a chainsaw

Sell things higher than retail price 😐