user
Verizon Authorized Retailer - Russell Cellular
180 W Old Country Rd, Hicksville, NY 11801, United States
Appearance
Verizon Authorized Retailer - Russell Cellular

Comments
Sa
Review №1

Sahil took care of everything - transferred data, registered phone, erased old data - gave me peace of mind

Be
Review №2

He was the nicest, sincere, well spokeken & knowledgeable person I have met I the service industry. He made my experience a delightful one. He is an assest to your company.

Da
Review №3

Jasmine was very a knowledgeable professional Verizon representative who was extremely helpful and technically proficient in assisting me in providing solutions to my Verizon equipment and services needs! Thank you Jasmine!

Ni
Review №4

Excellent customer service by Omar and Christian. They were so knowledgeable and helpful in helping me pick the right phone for me after I had problems with my iphone8. I highly recommend coming here!

Fr
Review №5

I used to go to a Verizon showroom owned by Verizon down the road. Always thought I’d get better service than a privately owned showroom. I couldn’t have been more wrong. Omar my sales representative was more than accommodating with my son and I. I was more than pleased with my visit. He helped us with broken phones upgrades and forgotten passwords. This is my new Verizon store for my Business. Thank you Omar for you’re professionalism and you’re patients.

Ta
Review №6

Before coming into the store i spoke with Chris on the phone and he was extremely helpful! When i got to the store i worked with Sahil and he was very helpful as well as thorough in setting up my new phone and making sure i received the most savings.

Su
Review №7

Unprofessional guy working there. Unwilling to help giving different excuses.

Ch
Review №8

Sahil & Chris were very knowledgeable and helped guide us through an iPhone & iPad purchase. We would definitely recommend Russell Cellular for all needs.

Re
Review №9

These guys go above and beyond to guarantee customer satisfaction. Thanks!

Gi
Review №10

Chris is awesome and really knows his stuff. He makes every effort to get what you need and at the best value for your money! He will let you know how to get the best bang for your buck! 👍😎

Fr
Review №11

Omar was very pleasant and helpful. Not at all like a salesman which was refreshing

Br
Review №12

Staff was super helpful, able to help us much more quickly than other Verizon retailers in the past, and was knowledgeable enough to answer any of the questions we had.

ja
Review №13

Nothing like an honest, friendly, service rep, who resolved my issue for a fraction of the $$ I was prepared to spend!

Ad
Review №14

Excellent place the shop for your next iPhone. Omar went out of his was and stayed after hours to assist me with my upgrade!

Om
Review №15

The rep was very knowledgeable, courteous and fast. I would recommend him and the store to anyone in the area. I would travel just to have Omar help me again!!

Jo
Review №16

I have been to this location numerous times and Omar ALWAYS takes care of any issues or questions I have.to make sure my purchases go smoothly. There are many places to buy cell phones these days but you can’t beat the expertise and knowledge of Omar

Lu
Review №17

Christian was very knowledgeable, courteous and fast. I would recommend him.

MI
Review №18

Very helpful and easy patient

Br
Review №19

I always have an amazing experience with these guys (and girls!). They go above and beyond for their customers and always explain things thoroughly. I have been going to them for years for everything phone related and would recommend them to anyone.

Pe
Review №20

Christian was very courteous and knowledgeable

Or
Review №21

Chris was great and very knowledgeable.

Ca
Review №22

Fantastic! Professional and courteous!Solved my issue in under a minute!

Am
Review №23

Great store

Information
5 Photos
23 Comments
4.8 Rating
  • Address:180 W Old Country Rd, Hicksville, NY 11801, United States
  • Site:https://www.russellcellular.com/?y_source=1_MTQ4MDMzMDItNzE1LWxvY2F0aW9uLndlYnNpdGU%3D
  • Phone:+1 516-934-0760
Categories
  • Cell phone store
  • Electronics store
Working hours
  • Monday:12–5PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:Closed
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations